2002 Model Year

Chevrolet Impala

NHTSA Complaints & Reliability Data

Compare
Complaints
794
Recalls
0
Crashes
37
Severe
95

Recent Complaints

Latest owner reports

ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM Fire
Mar 2026

Fuel system or backfire is what I believe happened to it. The vehicle is available for inspection upon request. My safety was severely put at risk bec...

Tires Crash
May 2025

225/60 R16 tire size valve leak and pushed in slow tire leak

SUSPENSION,ELECTRICAL SYSTEM,WHEELS
May 2025

Power windows fail at times Blinkers fail at times Front hub assembly damage Front calipers are damaged and affect steering These are available for i...

POWER TRAIN,ELECTRICAL SYSTEM
Jun 2024

Transmission hesitates to pull out in drive from a stop

Air Bags
Feb 2024

I was driving out of supermarket I was alone and the airbags deployed. I was hit hard and had a panic attack. I was able to drive home 14 miles. Wind...

ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Oct 2022

I was driving along when out of no where my trunk opened. I got off the highway and closed it. At that time I was puzzled wondering who had been in my...

ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM Fire
May 2021

My vehicle caught on fire after I returned from it getting serviced by Pepboys in Phenix City Alabama. My car was only getting serviced for the A/C an...

ENGINE,FORWARD COLLISION AVOIDANCE
Sep 2020

I JUST PURCHASED THIS 2002 CHEVY IMPALA WHICH CAME WITH THE IMPORTANT VEHICLE SAFETY RECALL AND I WOULD NEED THE PROBLEM FIXED. NHTSA 15V-701 IM ACTU...

Exterior Lighting
Jul 2020

HIGH BEAM SWITCH HAS BEEN BROKEN, VERY COMMON PROBLEM WHEN GOOGLE SEARCHING. NO ONE FIXES IT AS IT IS PROHIBITIVELY EXPENSIVE. CANNOT USE HIGH BEAMS A...

Electrical System
Jun 2020

TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT SEVERAL ATTEMPTS WERE NEEDED TO START THE VEHICLE. THE CONTACT STATED THAT THE F...

VS

Vehicle Safety Research Team

Automotive Data Analysts

Independent researchers analyzing NHTSA data to help consumers make informed vehicle decisions.

Data updated: March 4, 2026

Summary

The 2002 Chevrolet Impala has 794 complaints and 0 recalls on record. The most commonly reported issue is Electrical System. 37 crash-related incidents have been reported.

Complaint Trend