187 complaints reported

2003 Chevrolet Impala Electrical System

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
187
Crashes
1
Fires
3
Injuries
0

Complaint Timeline

Chronological view of owner reports

Dec 2024

My car sometimes cuts off while driving. Was on highway 301 running about 60 mph in the middle lane and just lost power no warning. No code no nothing. Sacred me, I truly feel that's a safety issue, for me and the cars behind me. It's bad not knowing when or where this will happen again.

Type: Vehicle, Vehicle: 2003 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Jun 2024
Oct 2023

I have a 2003 Chevrolet Impala! Look it up on the internet, and you will see that the failure rate of the GM passlock system is huge, and massively expensive to repair! In fact from a inside relative, says GM makes more money in parts, and repairs than on selling a new vehicle! This is without doubt a premeditated flow to rip off the public! This is in fact insensitive for GM to engineer a constant, and ongoing failure of the of its vehicles! This passlock defect can not be fixed by accessing the cars computer! It should be that easy but it is not a option. Being stranded by this defect is life threatening. The problem is the Passlock system that has failed for me, and hundreds of thousands owners of GM vehicles, and tens of millions of dollars in repairs that GM should be forced to repair, at no costs, past, and present to the owners, and including towing, and a rental car! The passlock defect, and failure completely locks up the cars entire electrical system, so the owner can not start, or even open the trunk of their car in a emergency! After it happens you can’t even access the car radio to reset back to the original factory functions! Even if you disconnect the battery, to get this accomplished, it will be a short while before it happens again! It is crazy expensive just to diagnose this problem! Please note that this is not just a Impala problem! This passlock defect falling involves dozens of Models of all types, old, and new. These vehicles number in the many hundreds of thousands over decades! Many tens of millions of dollars in repairs, and hundreds of thousands waiting to happen! This needs to be addressed at a government level! We won’t to see some consumer protection, and Justice! Thank you for your time, and consideration! [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Type: Vehicle, Vehicle: 2003 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Jan 2023
Nov 2018

VEHICLE WILL NOT START SOMETIMES AFTER DRIVING WILL USUALLY HAVE TO GIGGLE THE KEY IN THE IGNITION TO GET THE VEHICLE STARTED BACK UP..NHTSA RECALL #14V400

Type: Vehicle, Vehicle: 2003 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Nov 2018
Aug 2018

I RECENTLY RECEIVED A ALERT FROM MY CREDIT KARMA STATING THAT I HAD A RECALL ON MY 2003 CHEVY IMPALA FOR A ELECTRICAL SYSTEM: IGNITION RECALL #213545. I PAID OUT OF POCKET TO GET THIS RECALL FIXED BACK IN FEB OF THIS YEAR AND WOULD LIKE TO KNOW HOW CAN I GET A REINBURSMENT FOR THAT RECALL.

Type: Vehicle, Vehicle: 2003 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Feb 2018
Nov 2017

TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. WHILE DRIVING 55 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE CONTACT ALSO STATED THAT THE KEYS COULD BE REMOVED FROM THE IGNITION WHILE THE VEHICLE WAS IN THE ON POSITION AND RUNNING. THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE CONTACT WAS CONCERNED THAT THE RECALL REMEDY WAS NOT SUFFICIENT. THE VEHICLE WAS TAKEN TO EAST HILLS CHEVROLET OF DOUGLASTON (LOCATED AT 240-02 NORTHERN BLVD, DOUGLASTON, NY 11362, TEL: (888)806-9064) WHERE THE IGNITION SWITCH AND IGNITION MODULE WERE REPLACED. THE CONTACT STATED THAT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 81,482. UPDATED 10/18/17*LJ *JS

Type: Vehicle, Vehicle: 2003 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Nov 2013
Sep 2017

I'VE HAD ALLOT OF THINGS REPLACED UNDER THE HOOD, I SMELL THINGS BURNING, EVERY MECHANIC TELL ME U HAVE AN ELECTRICAL PROBLEM. MY CAR HAS BEEN DOWN ALL CAUSE ELECTRICAL ISSUES

Type: Vehicle, Vehicle: 2003 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Jun 2017
Aug 2017

TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. ON SEVERAL OCCASIONS, THE VEHICLE FAILED TO START AND THE SECURITY WARNING INDICATOR ILLUMINATED. THE CONTACT CALLED PALM CHEVROLET AT (352) 484-0733 (LOCATED AT 2300 SW COLLEGE RD, OCALA, FL 34471) AND DETERMINED THAT IT SOUNDED LIKE THE PASSLOCK SENSOR AND IGNITION LOCK CYLINDER MAY NEED TO BE REPLACED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 165,000.

Type: Vehicle, Vehicle: 2003 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Aug 2017
Jun 2017

TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE DID NOT START WHEN THE KEY WAS INSERTED IN THE IGNITION SWITCH. AFTER REPEATED ATTEMPTS, THE VEHICLE STARTED. THE CONTACT STATED THAT THE FAILURE OCCURRED APPROXIMATELY 20 TIMES. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED PER AN UNKNOWN IGNITION SWITCH RECALL BACK IN 2014. THE NAME OF THE DEALER WAS NOT AVAILABLE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 124,000.

Type: Vehicle, Vehicle: 2003 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Oct 2017
Apr 2017

TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE WAS PARKED AND IT DID NOT START WHEN THE SWITCH WAS TURNED. THE CONTACT CALLED AN INDEPENDENT MECHANIC WHO WENT TO THE RESIDENCE TO DIAGNOSE THE VEHICLE. THE MECHANIC WAS UNABLE TO DETERMINE THE FAILURE. THE VEHICLE WAS TOWED TO THE CONTACTS RESIDENCE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 155,000. THE VIN WAS NOT AVAILABLE.

Type: Vehicle, Vehicle: 2003 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Apr 2017
Feb 2017

TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. WHILE DRIVING 50 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM); HOWEVER, THE FREE REPAIR FAILED TO REMEDY THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 170,000.

Type: Vehicle, Vehicle: 2003 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Jan 2017
Dec 2016

THE FUEL GAUGE IS NOT WORKING PROPERLY. I RAN OUT OF FUEL WHILE TRAVELING ON THE ILLINOIS HIGHWAY 106. LUCKILY NO OTHER VEHICLE WAS NEAR ME AT THE TIME, AS I LOST ALL POWER CONTROLS ON THE VEHICLE AT THAT TIME. THE FUEL GAUGE STARTED FLUCTUATING BETWEEN FULL AND EMPTY AND I HAD NO IDEA HOW MUCH FUEL I HAD LEFT, HOPING TO REACH WHITE HALL, IL TO FILL-UP THE GAS TANK.

Type: Vehicle, Vehicle: 2003 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Dec 2016
Dec 2016

TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT STATED THAT WHEN THE IGNITION WAS TURNED TO THE ON POSITION, THE VEHICLE FAILED TO START AS AN ABNORMAL SOUND EMITTED FROM THE VEHICLE AND VARIOUS GAUGES FLUCTUATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT PREVIOUSLY RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM) AND WAS INFORMED THAT THE PART AND TOOLS TO REMEDY THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 195,000. PARTS DISTRIBUTION DISCONNECT.

Type: Vehicle, Vehicle: 2003 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Sep 2015
Oct 2016

ARRIVED AT JOB, FINISHED AND CAR FAILED TO START. WHEN KEY WAS IN IGNITION IT WOULD NOT TURN. I WAITED OVER NIGHT AND TRIED AGAIN IT WOULD NOT START. CAR WAS PARKED,COULD NOT SHIFT, STEERING WAS NOT LOCKED. WITH DOOR OPEN THE CAR DINGED WHEN KEY WAS INSERTED IN THE IGNITION.

Type: Vehicle, Vehicle: 2003 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Aug 2016
Sep 2016

TAKATA RECALL THE SECURITY SYSTEM IS MALFUNCTIONING CAUSING MY CAR NOT TO START SOMETIMES WHEN THE SUN IS OUT. ALSO IT TAKES A LONG TIME FOR THE SECURITY SYSTEM TO RESET ITSELF AND IT TAKES FOREVER

Type: Vehicle, Vehicle: 2003 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Aug 2016
Aug 2016

TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Type: Vehicle, Vehicle: 2003 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Aug 2016
Aug 2016 Fire

I WAS IN MY CAR MOVING FORWARD ON A STATE HIGHWAY WITH THE AIR CONDITIONING ON WHEN SMOKE STATED TO COME OUT OF THE AIR VENTS. I TURNED OFF THE AIR IMMEDIATELY, WHEN I WENT TO TURN IT BACK ON IT ONLY WORKED ON HIGH SOMETIMES. I TOOK THE CAR TO GET LOOKED AT, WHEN THEY FINISHED THE INSPECTION THEY SAID THERE WAS AN ELECTRICAL FIRE. THEY SAID THE BLOWER MOTOR RESISTOR, AND TEMPERATURE CONTROL ASSEMBLY WOULD NEED TO BE REPLACED, AS WELL AS THE AC RESISTER AND CONTROL HEAD NEEDED TO BE REPLACED AS WELL.

Type: Vehicle, Vehicle: 2003 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Nov 2015
Jun 2016

THE PASSLOCK THEFT DETERRENT SYSTEM IS NOT PLEASANT. THE ISSUE OCCURS WHENEVER I HAVE DRIVEN THE CAR AND THEN PARK IT FOR A FEW MINUTES AND THEN WHEN I COME BACK TO THE CAR AND TRY TO START IT, NOTHING HAPPENS. ALL THE LIGHTS TURN ON AND THE NEEDLES ON THE GAUGES MOVE AND THE SECURITY LIGHT IS LIT. I AM LEFT UNABLE TO START MY VEHICLE FOR 10 MINUTES OR LONGER. I LIVE IN AN AREA WHERE TEMPERATURES RISE UP TO 120 PLUS DEGREES SO BEING "STUCK" TRYING TO START MY CAR IS NOT PLEASANT ESPECIALLY WHEN I HAVE MY CHILD WITH ME. SOMETIMES DISCONNECTING THE BATTERY AND RECONNECTING IT WORKS BUT NOT ALL THE TIME. IT SEEMS LIKE THE PASSLOCK IS KICKING IN MORE THAN USUAL. IS THERE A WAY TO PERMANENTLY DISABLE THIS SO I HAVE NO FURTHER PROBLEMS, IT IS VERY FRUSTRATING AND UNSAFE.

Type: Vehicle, Vehicle: 2003 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Jun 2016
Apr 2016

FIRST WAS HAZARDOUS SWITCH DRIVING NIGHT LOST LIGHTS ON DASH AND DRIVING LIGHT,TOOK TO DEALER SHORT OUT WIRING FROM HAZARD SWITCH COST 650.00 WAS TOLD BY SERVICE REP ON GOING PROBLEM WITH IT, NEXT WAS SECURITY LIGHT COMING ON PULLED OVER ON HIGHWAY TURNED KEY OFF WOULD NOT START TOOK TO DEALER SAID HAVE ISSUES WITH IGNITION SWITCH GOING TO COST 500.00. SAID THEY KNOW THEY HAVE ISSUES. WE ARE RETIRED MILITARY, THIS IS WRONG WHEN THEY KNOW THEY HAVE ISSUES THEY SHOULD BE RECALLED.

Type: Vehicle, Vehicle: 2003 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Apr 2016
Apr 2016

THE PASSLOCK THEFT DETERRENT SYSTEM IS NOT PLEASANT. THE ISSUE OCCURS WHENEVER I HAVE DRIVEN THE CAR AND THEN PARK IT THEN WHEN I COME BACK TO THE CAR AND TRY TO START IT, NOTHING HAPPENS. ALL THE LIGHTS TURN ON AND THE NEEDLES ON THE GAUGES MOVE AND THE SECURITY LIGHT IS LIT. I AM LEFT UNABLE TO START MY VEHICLE FOR 15 MINUTES OR LONGER. I HAVE HAD TO HAVE MY CAR TOAD HOME NOT NOWING WHAT THIS WAS AND HAS ALSO HAD TO DEAL WITH THIS WHEN I WAS OUT OF TOWN AND NOT SURE WHAT WAS GOING ON THIS IS VERY INCONVIENT. WHY IS THIS HAPPENING? I HAVE BEEN TOLD BY OTHER IMPALA OWNERS AN DEALERS THIS IS COMMON IN THE CHEVY IMPALA'S. WOULD LIKE TO KNOW WHY THIS WOULD NOT HAVE BEEN A RECALL SEEING THIS HAS BEEN AN ONGOING ISSUE? I GAVE MY SON THE CAR AND WOULD LIKE TO FIND OUT WHAT IS THE CAUSE OF THIS. I DO NOT WANT HIM STRAINDED AND I CANT KEEP REPLACING PARTS HOPING THAT WORKS. THANK YOU FOR YOUR TIME *TR

Type: Vehicle, Vehicle: 2003 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Jan 2016
Mar 2016

TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT STATED THAT THE ENGINE STALLED SEVERAL TIMES, WHILE DRIVING AT 60 MPH. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH FAILED. THE IGNITION SWITCH AND CYLINDER WERE REPLACED HOWEVER, THE FAILURE WAS NOT CORRECTED. THE VEHICLE WILL BE TAKEN BACK TO THE DEALER FOR FURTHER INSPECTION. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 281,000.

Type: Vehicle, Vehicle: 2003 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Feb 2016
Mar 2016

TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE FAILED TO START UNTIL AFTER SEVERAL ATTEMPTS AND THE ANTI-THEFT WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE ENGINE COMPUTER WAS REPLACED HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE. UPDATED 05/03/16*LJ THE CONSUMER STATED SHE WAS STRANDED ON SEVERAL OCCASIONS AND HAD TO WAIT ANYWHERE FROM 15 MINUTES TO 1/2 BEFORE THE VEHICLE WOULD RE-START. UPDATED 05/05/16.*JB

Type: Vehicle, Vehicle: 2003 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Mar 2005
Mar 2016

AFTER PUTTING KEY INTO THE IGNITION, THEN ATTEMPTED TO START THE VEHICLE, THE KEY WOULD NOT TURN. THE KEY WOULD GO IN/OUT, BUT WOULD NOT TURN TO START THE CAR. THE STEERING WHEEL WAS NOT LOCKED. AFTER 20 MINUTES OF TAPPING/SHAKING THE KEY THE IGNITION SWITCH TURNED AND THE CAR WAS ABLE TO START. FOR THE NEXT WEEK, THE KEY WAS IN/OUT OF THE IGNITION WITH TROUBLE, THEN IT HAPPENED AGAIN, STRANDING ME AT THE STORE. THIS TIME IT TOOK OVER 1 HOUR TO JAR THE KEY TO BE ABLE TO TURN/START CAR. AFTER REVIEW INTERNET REGARDING THIS ISSUE, IT SEEMS THIS IS A WELL KNOWN ISSUE WITH CHEVY IGNITION CYLINDER LOCKS. THERE ARE ALSO MANY SAME COMPLAINTS LISTED ON FILE ON THIS. REPAIR SHOP QUOTES $500 IN PARTS/LABOR TO FIX. THIS SHOULD BE A RECALL FIX. THIS VEHICLE HAS ONLY 57000 MILES AND I BOUGHT IT USED 6 YEARS AGO WITH ONLY 9500 ORIGINAL MILES.

Type: Vehicle, Vehicle: 2003 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Jan 2016
Feb 2016

TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START ON NUMEROUS OCCASIONS AFTER AN IGNITION SWITCH RECALL REPAIR WAS PERFORMED. THE VEHICLE WAS NOT REPAIRED. THE NHTSA CAMPAIGN NUMBER WAS UNKNOWN. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 120,000. UPDATED 05/03/16*LJ UPDATED 06/05/18*JB

Type: Vehicle, Vehicle: 2003 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Sep 2016
Feb 2016

2003 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO VEHICLE STILL DOES NOT OPERATE PROPERLY AFTER IGNITION SWITCH RECALL NOTICE REPAIRS. *SMD THE CONSUMER STATED THE IGNITION CONTINUED TO LOCK UP. AT TIMES, HE WAS UNABLE TO TURN THE KEY IN THE IGNITION, OR IT WOULD SIMPLY CUT OFF. *JB

Type: Vehicle, Vehicle: 2003 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Jan 2016
Dec 2015 Fire

TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, ODORS OF SMOKE WERE NOTICED BEFORE THE PASSENGER SEAT WARMER CAUGHT ON FIRE. NO POLICE OR FIRE REPORT WAS FILED. THE CONTACT EXTINGUISHED THE FIRE. THE CONTACT DID NOT SUSTAIN ANY INJURIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

Type: Vehicle, Vehicle: 2003 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Jul 2013

Trend Over Time

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Quick Summary

The 2003 Chevrolet Impala has 187 Electrical System complaints on file. 1 crashes have been reported. Review the timeline above for detailed owner experiences.