2005 Chevrolet Impala Steering

TL* THE CONTACT OWNS A 2005 CHEVROLET IMPALA. THE CONTACT STATED THAT HE HEARD A LOUD NOISE COMING FROM THE STEERING WHEEL WHEN DRIVING IN REVERSE. HE TOOK THE VEHICLE TO THE DEALER ON FOUR OCCASIONS AND REPAIR WORK WAS PERFORMED. HOWEVER, THEY WERE UNABLE TO DUPLICATE THE FAILURE AND THE NOISE RETURNED. THE CONTACT HAD ALL REPAIR ORDERS FOR EACH TIME THE VEHICLE WAS TAKEN TO THE DEALER. THE CONTACT STATED THAT THE STEERING GEAR WAS REPLACED. THE CURRENT MILEAGE IS 30,100, AND FAILURE MILEAGE WAS 29,995. *AK

HAD TO PAY DEALERSHIP TO LUBE MY INTERMEDIATE STEERING SHAFT DUE TO IT BEING DEFECTIVE. VEHICLE STARTS TO MAKE A POPPING NOISE FROM UNDER THE HOOD WHEN TURNING AT LOW SPEEDS. FILED CLAIM WITH GM BUT THEY WOULD NOT PAY. THEY CLAIM IT IS A MAINTENANCE ISSUE. THE SHAFT IS SEALED IT WAS NOT INTENDED TO BE LUBED SEVERAL TIMES. *NM

CLUNKING/BANGING NOISE FELT IN STEERING WHEEL, GAS AND BRAKE PEDALS WHEN TURNING RIGHT OR LEFT AND SOMETIMES WHEN GOING STRAIGHT ON A ROUGH SURFACE. TAKEN TO DEALER THREE TIMES FOR REPAIR. THE FIRST AND SECOND TIME LUBE KIT WAS REPLACED ON STEERING SHAFT. THE THIRD TIME, OWNER WAS TOLD THAT THE WHOLE STEERING SHAFT WOULD NEED TO BE REPLACED AND THAT THE PART WAS BEING REDESIGNED BY GM AND WOULD NOT BE AVAILABLE FOR SIX MONTHS OR MORE. OWNER WAS TOLD THAT CAR WAS SAFE TO DRIVE IN THE MEANWHILE. OWNER WAS TOLD THAT THERE WAS A BULLETIN REGARDING THIS ISSUE. OWNER FILED A COMPLAINT WITH GM. *NM