50 complaints reported

2007 Chevrolet Impala Suspension

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
50
Crashes
3
Fires
0
Injuries
2

Complaint Timeline

Chronological view of owner reports

Jul 2011

DURING THE RECENT SNOW STORM, I DISCOVERED THAT MY VEHICLE CONSTANTLY SKIDDED AND THE REAR OF THE VEHICLE SWAYED BACK AND FORTH WHEN GOING OVER ICE OR SNOW AT A SPEED AS LOW AS 15 MPH. DUE TO THIS PROBLEM, I WAS ALMOST INVOLVED IN MORE THAN ONE TRAFFIC ACCIDENTS. I JUST PURCHASED THE VEHICLE 3 MONTHS AGO AND NOW FEEL VERY UNSAFE DRIVING IT. I DID SOME RESEARCH AND DISCOVERED THAT THERE ARE MANY PEOPLE OUT THERE THAT EXPERIENCED THE SAME PROBLEM. SINCE THIS IS SO UNSAFE, THIS VEHICLE SHOULD BE RECALLED AND THE PROBLEM CORRECTED. HOW CAN I GET THIS PROBLEM FIXED? I HATE TO HAVE TO GO THROUGH THE TROUBLE OF SELLING THE VEHICLE DUE TO A MANUFACTURER'S DEFECT. *LN

Type: Vehicle, Vehicle: 2007 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Feb 2011
Jul 2011

I HAD MY TRANSMISSION REPAIRED WHEN THE TECHNICIAN REALIZED MY BRAND NEW TIRES WERE WORN TO THE CORDS ON THE INSIDE. THEY SAID IT WAS THE SHOCKS AND STRUTS . WHEN THEY CALLED TO GET THE WARRANTY TO COVER THE PROBLEM THE WARRANTY INSPECTOR SAID IT WASN'T THE PROBLEM. THE PROBLEM WAS AN ALIGNMENT PROBLEM THAT REQUIRED HOLES TO BE DRILLED AND A BOLT BE PUT IN. THIS IS SOMETHING THAT GM KNOWS ABOUT BECAUSE THEY HAVE A KIT BUT THE WARRANTY CONSIDERS THIS AN UPDATE NOT A PROBLEM. I HAVE TO REPAIR THIS PROBLEM AND REPLACE NEW TIRES. I WANT TO KNOW WHY GM ISN'T RECALLING THE CAR TO PUT THESE BOLTS IN. *LN

Type: Vehicle, Vehicle: 2007 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Jan 2011
Jun 2011

TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE VEHICLE WAS TAKEN FOR ROUTINE MECHANIC WHEN THE CONTACT WAS INFORMED THAT THE REAR TIRES WERE WORN FROM THE INSIDE. THE CONTACT STATED THAT THE TIRED WERE RECENTLY REPLACED AND ONLY TRAVELED APPROXIMATELY 7,000 MILES ON THE TIRES. THE CONTACT BELIEVED THE FAILURE AS CAUSED BY FAULTY SUSPENSION RODS. THE TIRES WERE REPLACED. THE CONTACT CALLED THE DEALER REGARDING THE REAR SUSPENSION AND THEY ADVISED THAT THERE WERE NO RECALLS RELATED TO THE FAILURE. THE FAILURE MILEAGE WAS 52,000.

Type: Vehicle, Vehicle: 2007 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Jun 2011
Jun 2011

2007 IMPALA HAS BAD REAR END ALIGNMENT, NEW TIRES BOUGHT IN JANUARY 2011, ALREADY SHOWING UNEVEN WEAR ON REAR TIRES ONLY. THE DAMAGE IS ON THE INNER PART OF THE REAR TIRES. I SHOULD NOT HAVE TO PAY OUT OF MY POCKET FOR THE REAR CAM KIT TO BE INSTALLED TO FIX THE PROBLEM. *TR

Type: Vehicle, Vehicle: 2007 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Jan 2011
Feb 2011

CAR IS ALMOST UNDRIVABLE IN COLD WEATHER CLIMATES SNOW AND ICE,ALIGNMENT IS SO FAR OFF DUE TO SUSPENSION COMPONENT PROBLEMS DESCRIBED BY GM IN A TSB,REAR OF CAR WANTS TO COME AROUND,ALL OVER THE ROAD,SCARY TO DRIVE,TIRES ARE WORN OUT ON INSIDE EDGES AFTER 19K OF DRIVING,WE PURCHASED WITH 8890K,GM SAYS NOTHING WRONG TSB ONLY PERTAINS TO POLICE VERSIONS,A CROCK OF S--T,SOMEBODY WILL LOSE THEIR LIFE IN THESE DEATH TRAPS,LOOKING AT OVER $1100.00 TO REPAIR REPLACE TIRES AND COMPONENTS WITH ALIGNMENT ON A CAR WITH 19K,SHOULD HAVE GONE OUT OF BUSINESS,UNSAFE CAR TO DRIVE.

Type: Vehicle, Vehicle: 2007 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Jan 2011
Feb 2011

TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE CONTACT STATED THAT ALL FOUR TIRES AND REAR STRUTS NEEDED TO BE REPLACED. UPON RETURNING FROM A TRIP, THE FRONT DRIVERS SIDE TIRE WAS FLAT. WHILE INFLATING THE TIRE, THE CONTACT NOTICED THAT WIRING WAS COMING OUT OF THE TIRE. THE VEHICLE WAS TAKEN TO THE LOCATION OF THE TIRE MANUFACTURER, WHERE THE CONTACT WAS INFORMED THAT THE REAR STRUTS WERE FAULTY AND NEEDED TO BE REPLACED. THE CONTACT WAS ALSO INFORMED THAT THE VEHICLE WAS EQUIPPED WITH A HEAVIER DUTY POLICE ISSUED SUSPENSION SYSTEM WHICH CAUSED THE FAILURE. THE MANUFACTURER OF THE VEHICLE WAS THEN NOTIFIED AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS ACTUALLY NOT EQUIPPED WITH THE POLICE DUTY SUSPENSION SYSTEM. THE FAILURE MILEAGE WAS 32,366 AND THE CURRENT MILEAGE WAS 32,591. UPDATED 9/13/11 *CN UPDATED 2/22/12 *CN

Type: Vehicle, Vehicle: 2007 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Feb 2011
Feb 2011

2007 CHEVROLET IMPALA LTZ WEARS REAR TIRES ON THE INSIDE OF THE TIRE AND CAN CAUSE TIRE FAILURE. THE CAR TENDS TO SKID SIDE WAYS ON WET PAVEMENT BECAUSE OF THE LACK OF TIRE CONTACT WITH PAVEMENT. *TR

Type: Vehicle, Vehicle: 2007 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Jan 2011
Jan 2011 Crash Injury

TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER TWICE FOR CONCERNS WITH THE FRONT SUSPENSION. THE DEALERS WERE UNABLE TO LOCATE OF DUPLICATE THE FAILURE. LATE WHILE THE CONTACT WAS DRIVING 65 MPH, THE CONTACT CRASHED INTO ANOTHER VEHICLE THAT WAS DRIVING ALONGSIDE HIM. THE FRONT PASSENGER TIRE AND SUSPENSION COMPONENTS FRACTURED FROM THE VEHICLE, CAUSING THE VEHICLE TO GO AIRBORNE AND LAND ON THE FRACTURED PARTS. THE CONTACT AND A PASSENGER WERE INJURED AND TRANSPORTED TO THE HOSPITAL VIA AMBULANCE. A POLICE REPORT WAS AVAILABLE. THE VEHICLE WAS TOWED TO AN AUTO CENTER AND WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 45,000.

Type: Vehicle, Vehicle: 2007 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Sep 2011
Jan 2011

FIRST SNOW STORM I DROVE THIS CAR IN, THE CARS REAR END SLIDES ALL OVER THE ROAD. I HAVE DRIVEN IN SNOW ALL MY LIFE AND THIS WAS THE SCARIEST VEHICLE I HAVE EVER DROVE IN SLICK WEATHER. I CHANGED THE TIRES BELIEVING THIS WAS THE PROBLEM ONLY TO SEE THAT THE REAR TIRES ARE BOTH WEARING ON THE INSIDE. AFTER HAVING THIS CAR FOR OVER A YEAR THE REAR END FEELS LIKE IT SLIDES BACK AND FORTH AND IS AT ITS WORST IN RAIN AND ESPECIALLY SNOW. I SEE THERE ARE MANY COMPLAINTS OF THIS KIND FOR THIS CAR. THE REAR END SLIDING AROUND AND THE INNER TIRES ON THE REAR END WEARING OUT QUICKLY. I REALLY LIKE EVERYTHING ELSE ABOUT THIS CAR AND I HAVE A TRUCK THAT I DRIVE DURING BAD WEATHER. I WOULD HOPE THAT CHEVROLET WOULD DO SOMETHING TO FIX THIS PROBLEM. I WILL SELL OR TRADE THE CAR BEFORE I WILL EVER DRIVE IT IN SNOW AND I CANNOT AFFORD TO KEEP TIRES ON THE REAR END. *LN

Type: Vehicle, Vehicle: 2007 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Dec 2010
Nov 2010

I RECENTLY NOTICED THAT MY 2007 CHEVY IMPALA IS VERY DANGEROUS IN INCLEMENT WEATHER. TONIGHT I ALMOST DIED! WHILE I WAS TRAVELING ON THE INTERSTATE THE CAR SWERVED OUT OF CONTROL CONSISTENTLY FOR AT LEAST 10 MILES. SEMIS WERE SURROUNDING ME AS MY CAR WAS GOING OUT OF CONTROL. AFTER READING SIMILAR COMPLAINTS I'VE REALIZED THAT THIS MAY BE A MANUFACTURING ISSUE AND NOT THE TIRES THAT I RECENTLY PUT ON. I WAS LITERALLY SCARED TO DEATH. HOW CAN THE US GOVERNMENT ALLOW THIS ISSUE TO GO UNCHECKED. HEY WHY DON'T WE JUST BAIL OUT SOME MORE US AUTO COMPANIES LIKE GM SO THEY CAN KEEP MAKING POS CARS. *TR

Type: Vehicle, Vehicle: 2007 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Nov 2010
Nov 2010

I'VE HAD TO REPLACE REAR TIRES EVERY 23,000 MILES. TOOK CAR TO CHEVY DEALER AND HE TOLD ME THAT THE HOLES FOR THE STRUTS WOULD HAVE TO BE ELONGATED AND MODIFIED WITH A CAMBER KIT AT MY EXPENSE OR ELSE THE REAR ALIGNMENT WOULD NOT BE ACCORDING TO SPECS. I PAID FOR FRONT AND REAR ALIGNMENT,CHEVY WILL NOT PAY FOR THIS UNLESS ITS A POLICE CAR. IT IS A FACTORY DEFECT, THERE ARE A LOT OF THE SAME MODEL YEAR CHEVROLETS WITH THE SAME PROBLEM. *TR

Type: Vehicle, Vehicle: 2007 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Dec 2010
Nov 2010

THERE IS A REAR SUSPENSION ALIGNMENT ISSUE ON THIS VEHICLE. THE REAR WHEELS ARE KICKED-OUT CAUSING INNER WEAR ON THE TIRES AFTER MINIMAL MILEAGE. I WAS FORCED TO REPLACE ALL FOUR TIRES (BECAUSE THEY HAD BEEN ROTATED) AFTER ONLY 25K MILES. *TR

Type: Vehicle, Vehicle: 2007 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Jan 2009
Mar 2010

I HAVE A 07 CHEVY IMPALA SS. I REPLACED THE TIRES SEPT 28, 2009, HAD THEM ROTATED AT A GM DEALER IN JAN 10 WHEN I GOT AN OIL CHANGE. MY HUSBAND WAS DOING SOME BRAKE WORK 2 WEEKS AGO AND NOTICED MY TIRES WERE COMPLETELY BALD ON THE INSIDE EDGES. AFTER RESEARCHING THE ISSUE, MY CAR HAS A MANUFACTURERS DEFECT (TSB # 08032) AND GM ENGINEERS CREATED A CAMBER FIX KIT FOR THE ISSUE BUT GM WILL ONLY PAY FOR REPAIRS IF THE CAR IS CODED AS A "POLICE VEHICLE". I WAS ON HOLD FOR OVER AN HOUR IN AN HOUR AN A HALF CONVERSATION WITH CHEVY CUSTOMER SERVICE THIS WEEK. THEY TOLD ME THEY WOULD DOCUMENT IT BUT BASICALLY SORRY FOR YOUR LUCK. I ASKED FOR A MANAGER AND AFTER A 3 MINUTE CONVERSATION SHE HUNG UP ON ME SAYING SHE WOULD NOTE MY CASE AS "DISSATISFIED" BUT THERE WAS NOTHING ELSE THEY WOULD DO. SHE SAID ALL I COULD DO WAS CONTACT NHTSA AND PLACE A COMPLAINT. I DON'T BELIEVE GM IS STANDING BEHIND THEIR PRODUCT AS THEIR NEW TV AD ELUDES WHEN THEY KNOW THERE IS A PROBLEM, FIX IT FOR THEIR FLEET CUSTOMERS, BUT REFUSE TO HELP THE AVERAGE CITIZEN. FROM REVIEWING THE COMPLAINT SITE MANY OTHERS HAVE HAD THE SAME ISSUE WITH THEIR IMPALA. GM WON'T HELP THE AVERAGE CITIZEN FIX THIS MANUFACTURERS DEFECT UNLESS A RECALL IS ISSUED; THESE WERE THE WORDS OF THE CUSTOMER CARE REP I SPOKE WITH. PLEASE REVIEW ALL THE COMPLAINTS ON THIS ISSUE, REQUEST GM PROVIDE THEIR COMPANY STATS ON THE FLEET VEHICLES THEY'VE FIXED, AND ISSUE A RECALL FOR THIS ISSUE. THIS SHOULD HAVE BEEN COVERED AS MY CAR IS UNDER FULL WARRANTY AT THIS TIME BUT THEY LOOK AT THIS ISSUE AS AN ALIGNMENT ISSUE NOT A REAR SUSPENSION ISSUE (WHICH IS WHAT IT IS) TO GET THEMSELVES OUT OF PAYING FOR THEIR MISTAKES. *TR

Type: Vehicle, Vehicle: 2007 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Apr 2010
Feb 2010

I AM HAVING EXCESSIVE WEAR ON THE INSIDE OF BOTH REAR TIRES. I HAVE REPLACED MY REAR TIRES TWICE IN LESS THAN 5 MONTHS. BOTH OF MY REAR TIRES BLEW OUT AT THE SAME TIME ON 2/24/10 WHILE I WAS DRIVING ON THE HIGHWAY. THERE HAS BEEN A RECALL ON THE POLICE VEHICLES FOR THE SAME ISSUE WHICH TURNS OUT TO BE ALIGNMENT ISSUES. I AM FEARFUL FOR MY SAFETY IN THIS CAR ALONG WITH THE EXPENSES BEING INCURRED DUE TO A POOR QUALITY PRODUCT. *TR

Type: Vehicle, Vehicle: 2007 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Feb 2010
Jan 2010

TL*THE CONTACT OWNS A 2007 CHEVY IMPALA. HE STATED THAT WHEN SNOW AND ICE ARE ON THE ROAD THE REAR END OF THE VEHICLE WOULD SLIDE "VERY DANGEROUSLY". WHILE DRIVING AT SPEEDS OF LESS THAN 30 MPH, THE REAR END OF THE VEHICLE WOULD SWING OUTWARD WHENEVER HE WOULD DRIVE OVER A SHEET OF ICE, SNOW OR DURING INCLEMENT WEATHER CONDITIONS. THE DEALER STATED THAT THE TIRES NEEDED TO BE ALIGNED AND ROTATED. NO REPAIRS WERE MADE TO DATE. THE FAILURE AND CURRENT MILEAGES WERE UNDER 104,000.

Type: Vehicle, Vehicle: 2007 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Dec 2009
Nov 2009

THE REAR TIRES ARE WEARING TERRIBLY ON THE INSIDE. SIGNIFICANTLY MORE SO THAN ANY OTHER PART OF THE TIRES. I HAD A REAR END ALIGNMENT DONE ON THE CAR, AND IT WAS NO HELP AT ALL. I THEN REPLACED THE TIRES AT 40,000 MILES AND THE SAME THING IS HAPPENING. AFTER RESEARCHING, I FOUND THAT MANY POLICE IMPALA'S HAVE THIS ISSUE, BUT MINE IS HAVING THE EXACT SAME PROBLEM. *TR

Type: Vehicle, Vehicle: 2007 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Nov 2009
Jan 2009

MY 2007 CHEVY IMPALA HANDLES POORLY IN SNOW CONDITIONS. DIFFICULT TO CONTROL THE BACK END. I MADE A LEFT TURN AFTER BEING STOPPED AT A STOP LIGHT GOING APPROXIMATELY 5 - 10 MPH AND BACK END CONTINUED THE TURN AND CAR SPUN 180 DEGREES. WENT TO AN INTERNET DISCUSSION BOARD AND NOTICED I'M NOT THE ONLY DRIVER EXPERIENCING PROBLEM. HTTP://WWW.TOPIX.COM/FORUM/AUTOS/CHEVROLET-IMPALA/T2BLGNEG9LDGO6Q81. *TR

Type: Vehicle, Vehicle: 2007 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Jan 2009
Jan 2009

ONLY THE INSIDE 1 INCH OF BOTH REAR TIRE WEAR OUT AFTER 15,000 MILES DOWN TO THE CORDS. GENERAL MOTORS HAS REPLACED TWO SETS OF TIRES FOR ME BUT THE SECOND I HIT 36,000 MILE WARRANTY THEY REFUSE TO HELP ME ANYMORE. THERE IS A PROGRAM BULLETIN FROM GENERAL MOTORS ON THIS DEFECT (BULLETIN NUMBER 08032) FOR THE POLICE PACKAGE VEHICLES ONLY. I LOOKED UP THE DEFECTIVE PART NUMBERS (10329689 & 10329691 -ROD & REAR SPINDLES) AND THEY ARE THE SAME PART WHETHER THEY GO ON POLICE VEHICLES OR THE COMMON CONSUMER VEHICLE. DEFECTIVE IS DEFECTIVE. I HAVE ARGUED WITH GENERAL MOTORS AND THEY REFUSE TO HELP THE COMMON PEOPLE WHO BUY THE MAJORITY OF THEIR IMPALA VEHICLES. NO MATTER HOW MANY TIMES I TAKE IT BACK TO THE DEALER THEY CAN'T LINE UP THE REAR END TO STOP THE WEAR. SOMEONE IS GOING TO BLOW A REAR TIRE AND HAVE A FATAL CRASH! *TR

Type: Vehicle, Vehicle: 2007 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Sep 2007
Oct 2008

I BOUGHT A 2007 IMPALA WITH 16,000 MILES ON FROM A SMALL DEALER IN MAY 2008, IT WAS A PREVIOUS RENTAL VEHICLE. SOON AFTER THAT, SOMEONE BROUGHT TO MY ATTENTION THAT THE TOP OR THE REAR TIRES SEEMED TILTED TOWARD THE VEHICLE AND THE BOTTOM TILTED AWAY, (OUT OF PLUMB). THE VEHICLE SEEMED TO DRIVE FINE SO I THOUGHT IT WAS NORMAL FOR THIS VEHICLE. AT ABOUT 25,000 MILES I NOTICED THE INNER SIDES OF THE REAR TIRES SHOWING EXCESSIVE WEAR, AT 28,000, THE TIRE BELTS WERE SHOWING ON THE INNER 2 INCHES OF THE TIRE. THE OUTER TREADS LOOK GREAT. I CONTACTED THE DEALER THAT I BOUGHT IT FROM AND THEY SAID THAT IT WAS AN ALIGNMENT PROBLEM AND THAT I SHOULD CONTACT GM AS IT SHOULD BE UNDER THE FACTORY WARRANTY. I'M NOW WAITING ON AN APPOINTMENT WITH MY LOCAL GM DEALER NEXT WEEK. AFTER RESEARCHING THIS ON YOUR WEB SITE I'M SEEING A REAL PROBLEM WITH THIS. I TOO FEAR FOR THE SAFETY OF ME OR ANYONE ELSE THAT MIGHT HAVE THIS PROBLEM WITH THEIR 2007 IMPALA. I HAVE NOT CONFIRMED IF THIS IS A RECALL ISSUE OR NOT, BUT IT SHOULD BE. PLEASE HELP! *TR

Type: Vehicle, Vehicle: 2007 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Jan 2008
Oct 2008

I PURCHASED 2007 CHEVY IMPALA WITH 32,000 MILES. I BOUGHT THIS AT A GM AUTHORIZED DEALER. HOW CAN THEY SELL A CAR WITH AN ALIGNMENT ISSUE. AT 40,000 MILES THE INSIDE OF THE REAR TIRES ARE ALMOST BALD. I CALLED GM AN GOT A CASE NUMBER OF 71-686232146 THEY STATED THAT I WOULD HAVE TO GO AND PAY A DEALERSHIP $100 TO DO A DIAGNOSTIC ON THE CAR AND THEY WOULD THEN AT THAT TIME DO A REVIEW IF THEY WOULD COVER THE REPAIRS OR NOT. UPON RESEARCHING ON THE INTERNET I HAVE FOUND SEVERAL OTHER PEOPLE WITH THE SAME PROBLEM ON THIS CAR. GM IS ADMITTING THIS IS A PROBLEM ON THE POLICE VERSION OF THE CAR. THE PART NUMBERS FOR THE SPINDLE ROD IS THE SAME ON BOTH CARS. I BELIEVE GM ISN'T FIXING CIVILIAN CARS DUE TO WE DON'T HAVE UNLIMITED MONEY AND LAWYERS LIKE THE CITY, STATE AND GOVERNMENT. I NOTICED THIS ON TUESDAY DECEMBER 9TH 2008 ON AN ICY ROAD. AT 30 MPH, IT FEELS LIKE THE REAR END WANTS TO PASS YOU OR LIKE AS IF YOU WHERE PULLING A TRAILER THAT WAS VIOLENTLY WIPING BACK AND FORTH. WHEN I WENT FROM DRY PAVEMENT TO ICY PAVEMENT THE CAR WENT SIDEWAYS. I HAD MADE AN APPOINTMENT WITH COUNTRY SIDE MOTORS IN WELLINGTON KANSAS 67152 PHONE 620-326-7433 AND SPOKE WITH THE SERVICE MANAGER RON. WE MADE AN APPOINTMENT FOR THE NEXT DAY. HE CALLED ME BACK 15 MINUTES LATER AFTER LOOKING AT THE RECALL FOR THE POLICE VERSION AND SAID HE DIDN'T LIKE MY ATTITUDE THE LAST TIME WE TALKED ON A DIFFERENT ISSUE "IT WAS ABOUT THE TIRE PRESSURE MONITORING SYSTEM BEING OFF, HE SAID MY TIRE WERE OVER INFLATED AND TO NOT GO BY WHAT THE TIRE MANUFACTURER SAYS BUT GO BY WHAT GM SAYS TO INFLATE TO. I TOLD HIM NOT SO AND AN EXAMPLE OF IT WAS FORD ALSO THOUGHT THEY KNEW BETTER THAN THE TIRE COMPANIES AND THEY WERE WRONG TOO." SO HE TOLD ME THAT COUNTRY SIDE WAS WASHING THEIR HANDS OF ME AND MY ISSUES AND HUNG UP THE PHONE. I BELIEVE THIS TO BE A SERIOUS SAFETY ISSUE WITH THE CAR. A PERSON COULD INVOLUNTARILY SWERVE AND HIT AN ONCOMING CAR. THE PARTS ARE $250.00 PLUS INSTALL AND NEW TIRES. *TR

Type: Vehicle, Vehicle: 2007 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Sep 2008
Aug 2008

A FRIEND A MINE TOLD ME I NEEDED TO CHECK THE REAR TIRES ON MY 2007 CHEVY IMPALA. HE STATED THAT HE KNEW OF SEVERAL CASES THAT THE INNER REAR TIRE HAD SEVERE TIRE WEAR AND COULD CAUSE AN ACCIDENT. I CHECK MY TIRES AND FOUND THAT BOTH REAR TIRES HAD BEEN WORN DOWN UNTIL THE STEEL BELT WAS VISIBLE ON THE INNER TWO INCHES OF THE TIRES AFTER ONLY 20,000 MILES. THE FRONT TIRES ALSO HAD WORN ON THE INSIDE TWO INCHES OF THE TIRE. I CONTACTED THE DEALER WHERE THE VEHICLE WAS PURCHASED AND TOLD THERE WAS NO RECALL OR SERVICE BULLETIN AND THE PROBLEM WAS I DID NOT ROTATE THE TIRES PROPERLY. AFTER CALLING SEVERAL OTHER DEALERS AND GM CUSTOMER SERVICE THE DEALER WHERE IT WAS PURCHASED TOLD ME TO BRING IT IN TO BE CHECKED. WHEN I ARRIVED BEFORE THE SERVICE DEPARTMENT EVEN LOOKED AT THE VEHICLE, I WAS TOLD THERE WAS NOTHING COVERED BY THE WARRANTY AND THERE WAS NOTHING THEY COULD DO. I WAS TOLD BY THE SERVICE DEPARTMENT THAT MY VEHICLE WAS NOT SAFE TO DRIVE HOME DUE TO THE TIRE WEAR. I WAS TOLD BY THE GM CUSTOMER SERVICE IT WAS NOT THERE PROBLEM, CASE CLOSED. I DID LEARN AFTER SOME RESEARCH THE GM HAS A PROBLEM WITH THE 2007 CHEVROLET IMPALA POLICE VEHICLE. 'A CONDITION THAT MAY CAUSE REAR WHEEL MISALIGNMENT, RESULTING IN LOWER TREAD DEPT ON THE INNER SIDE OF THE REAR TIRES'. GM WILL 'REPLACE REAR WHEEL SPINDLE RODS, ALIGN THE REAR WHEELS AND IF NECESSARY REPLACE THE REAR TIRES AT NO COST. GM HAS ADMITTED THEY HAVE A PROBLEM WITH THE POLICE IMPALA BUT NOT ANY OTHER MODELS OF THE IMPALA. BEFORE THIS CAUSES ACCIDENTS GM NEEDS TO COME OUT WITH A RECALL TO FIX ALL OF THE IMPALAS. *TR

Type: Vehicle, Vehicle: 2007 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: May 2008
Aug 2008

RECALL FROM CHEVY2007 IMPALA ON REAR ALIGNMENT PROBLEM AND IT WAS BROUGHT IN AND THE RECALL WAS DONE. SINCE THE VEHICLE CAME BACK FROM THE RECALL THE REAR END IS SWAYING TO THE LEFT AND RIGHT. THIS SEEMS TO HAPPEN IF YOU HIT A BUMP IN THE ROAD. THIS PROBLEM WAS BROUGHT TO THE ATTENTION OF THE DEALERSHIP WHO DID AGREE THAT IT IS DOING THIS. THE CHECKED EVERYTHING AND NOTHING WAS LOOSE. THEY CHECKED WITH I BELIEVE FACTORY WHO HAVE NO ANSWER. *TR

Type: Vehicle, Vehicle: 2007 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Aug 2008
Jul 2008

I HAVE A 2007 CHEVY IMPALA. BOUGHT IT IN NOV 2007 WITH 13,000 MILES. I NOTICED ALL WINTER DRIVING ON SNOW AND ICE., THAT IT WAS HANDLING TERRIBLE, WAS SWAYING ALL OVER. CONTRIBUTED IT TO THE EXCESSIVE SNOW. IN MAY 2008 MY CHECK ENGINE LIGHT WAS ON TOOK IT TO THE DEALERSHIP AND THEN WAS TOLD BOTH OF MY REAR TIRES WERE WORN DOWN ON THE INSIDE DOWN TO THE METAL. I NOW HAVE 19,000 MILES ON IT. REAR TIRES HAD TO BE REPLACED AND AN ALIGNMENT. I ASK HOW THIS COULD HAPPEN WITH SO FEW MILES. I WAS TOLD " THAT IT JUST HAPPENS" NO IT DOES NOT JUST HAPPEN. THE REAR WHEEL SPINDLE ROD NEEDED REPLACED AND THIS CAUSED THE TIRE WEAR. THE DEALERSHIP WOULD NOT WORK WITH ME AT ALL AND I HAD TO PAY FOR ALL REPAIRS. I FOUND OUT THAT THEIR WAS POLICE VEHICLE THAT THIS HAPPENED TO AND GM PAID FOR THE TIRES, BECAUSE IT WAS A DEFECTIVE REAR WHEEL SPINDLE ROD. I CONTACTED GM CUSTOMER SERVI CE AND WAS TOLD THAT THEY REPLACED THE TIRES ON THE POLICE CAR BECAUSE IT WAS KNOWN TO GO BAD ON THE POLICE EQUIPPED VEHICLE,.AND OF COURSE IT SHOULDN'T MATTER, A 2007 CHEVY IMPALA IS THE SAME NO MATTER IF THE POLICE ARE DRIVING IT OR IF I AM. I GOT NO WHERE WITH GM, IN FACT I WAS TREATED VERY RUDELY BY THE CUSTOMER SERVICE MANAGE. I AM STILL PURSUING IT. EVERYONE WHO HAS HAD THIS PROBLEM, SHOULD CONTINUE TO PURSUE THIS. IT IS NOT RIGHT, WE SHOULD BE COMPENSATED FOR THIS.*TR

Type: Vehicle, Vehicle: 2007 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: May 2008
Jul 2008

REAR END ALIGNMENT ON FLEET VEHICLES. I CURRENTLY OPERATE A 2007 CHEVROLET IMPALA AS PART OF MY EMPLOYMENT AT A LOCAL POLICE AGENCY (GOVERNMENT VEHICLE). AT MY LAST OIL CHANGE, AT 10500 MILES, I WAS SHOWN MY TIRES ON THE REAR (BALD ON INSIDE) AND TOLD I HAD TO BRING TO THE DEALERSHIP FOR WARRANT REAR END WORK. I WAS TOLD AT THE DEALERSHIP THIS IS AN ISSUE WITH ALL FLEET VEHICLES OF THIS MAKE AND MODEL BUT NOT A RECALL. THEY ARE SUPPOSEDLY FIXING MY REAR END BUT ARE REFUSING TO REPLACE THE TIRES. TIRES SHOULD NOT NEED REPLACING AT 10,000 MILES, SO IT IS A DEFECT AND SHOULD BE WARRANTY. ALSO, DUE TO THE TYPE OF WEAR ON MY TIRES, IT WAS NOT VISIBLE UNTIL REMOVED FROM MY VEHICLE (OUTSIDE TIRES STILL HAD TREAD) WHICH I BELIEVE IS A SAFETY HAZARD AS THE TIRES COULD MALFUNCTION DURING A HIGH SPEED INCIDENT AND CAUSE HARM TO ME OR MY CO-WORKERS. *TR

Type: Vehicle, Vehicle: 2007 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Apr 2008
Apr 2008

TL*THE CONTACT OWNS A 2007 CHEVROLET IMPALA. A FEW DAYS AFTER THE VEHICLE WAS PURCHASED, IT BEGAN TO VIBRATE WHEN DRIVING BETWEEN 35-55 MPH. THE CONTACT TOOK THE VEHICLE BACK TO THE DEALER AND THEY REPAIRED THE TIRE MONITOR. THREE WEEKS LATER, THE FAILURE RECURRED AND THE DEALER REPLACED AN AXLE. THE VEHICLE IS STILL NOT WORKING PROPERLY. THE FAILURE MILEAGE WAS 1,000 AND CURRENT MILEAGE WAS 23,348.

Type: Vehicle, Vehicle: 2007 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Jul 2007

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Quick Summary

The 2007 Chevrolet Impala has 50 Suspension complaints on file. 3 crashes have been reported. Review the timeline above for detailed owner experiences.