2014 Chevrolet Impala UNKNOWN OR OTHER
Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.
Complaint Timeline
Chronological view of owner reports
WHEN IT RAINS HARD OR AFTER A CAR WASH WATER SEEMS TO ENTER SOMEWHERE NEAR THE DRIVER SIDE FRONT BY THE RADIATOR CAUSING STEAM ON THE LEFT SIDE OF THE FRONT GRILL.. LOOKS LIKE CAR IS OVER HEATING BUT IS NOT... THIS ONLY HAPPENS WHEN THERE IS HEAVY RAIN OR AFTER A CARWASH OR ANY TYPE OF MOISTURE THAT GETS ONLY IN THAT AREA OF THE CAR... I HAVE SEEN THE SAME COMPLAINT ON CHEVY FORUMS...
POSSIBLE ACTUATOR ISSUE. MYSELF, ALONG WITH 3 OTHER PEOPLE, WHO HAS DIFFERENT MODELS.OF THE CHEVY IMPALA, HAVE ALL EXPERIENCED A CONSTANT CLICKING BEHIND THE PASSENGER DASHBOARD. IT CLICKS NONSTOP EVEN WHILE THE CAR IS OFF. THE ONLY TIME IT STOPS IS WHEN THE AIR CONDITIONING IS ON. IT CLICKS WHILE THE CAR IS PARKED AND TURNED OFF.
THE KEY IS STUCK IN THE IGNITION. YOU CAN TURN IT FORWARD BUT IT WILL NOT COME OUT AND THE CAR WILL NOT START. YOU CAN'T PUT THE CAR IN NEUTRAL TO HAVE IT TOWED. THERE HAVE BEEN SEVERAL RECALLS RELATED TO THIS ISSUE FOR GM CARS.
THE REAR VIEW MIRROR FELL OFF THE WINDSHIELD WHILE DRIVING DOWN CITY STREET AT 25 MILES PER HOUR. AFTER FIRST SEEKING HELP AT THE LOCAL AUTO GLASS DEALER WHO TOLD US THEY COULD NOT FIX WE WENT TO THE DEALERSHIP. THE DEALERSHIP TOLD US THE WINDSHIELD HAS TO BE REPLACED TO FIX THE PROBLEM. THIS IS BASED ON A BULLETIN TO THEM FROM THE CHEVY FACTORY. THE NEW WINDSHIELD WILL TAKE SEVERAL DAYS TO ARRIVE MEANWHILE THE CAR WILL HAVE TO BE DRIVEN FOR AT LEAST A WEEK WITHOUT A REAR VIEW MIRROR UNTIL EVERYTHING CAN BE REINSTALLED. BECAUSE THIS VEHICLES CAMERAS AND SENSORS ARE THERE AS WELL THEUBALL HAVE TO BE RECALIBRATED ONCE THEY ARE REINSTALLED AS WELL. THE WINDSHIELD ALONE COSTS $570, THERE WILL BE LABOR FOR ALL OF THE AFOREMENTIONED ON TOP OF THAT. THE MAIN CONCERN IS THE SAFETY OF DRIVING FOR A WEEK WITHOUT PROPER SAFETY EQUIPMENT DUE TO THE FACTORY DEFECT. THE CHEVY FACTORY BULLETIN THE DEALERSHIP GAVE US LISTS 18 DIFFERENT BUICK, CADILLAC, CHEVY, AND GMC MODELS RANGING FROM 2013-2016 WITH THIS SAME PROBLEM. THE BULLETIN NUMBER IS #PI1187C. WE BELIEVE THERE SHOULD BE A RECALL ON THESE VEHICLES FOR THEM TO FIX THIS PROBLEM. IT'S VERY POOR DESIGN FOR A MIRROR TO FALL OFF A 3 YEAR OLD CAR AND REQUIRING IT TO NEED A WINDSHIELD REPLACED TO FIX, CAUSES A SAFETY ISSUE FOR PEOPLE WHO HAVE TO COORDINATE THIS, NOT TO MENTION THE COSTS INVOLVED!
WHILE DRIVING ON THE EXPRESSWAY MY SUNROOF SHATTERED INTO PIECES.
RANDOM ENGINE AND ELECTRICAL SYSTEM SHUTDOWN AT LOW (IDLE) SPEED OR WHEN STOPPED AT A TRAFFIC LIGHT. VEHICLE GOES COMPLETELY DEAD AND POWER STEERING LOCKS UP. ALL INSTRUMENT PANEL DISPLAY IS DEAD. GENERALLY VEHICLE RESTARTS AUTOMATICALLY IN 5-10 SECONDS. A FEW TIME I HAD TO RESTART IT. THIS WAS VERY RANDOM BUT ON SAT 2-18-2017 IT HAPPENED 6 TIMES WITHIN 10 MINUTES WHILE IN HEAVY TRAFFIC AND STOPPED AT TRAFFIC LIGHTS.
I HAVE A 2014 CHEVROLET IMPALA WITH 34,000 MILES. I WAS INFORMED MY AC COMPRESSOR HAS A LEAK AND NEEDS TO BE REPLACED. ALL VEHICLE MAINTENANCE HAS BEEN COMPLETED BY THE DEALER ROGER DEAN CHEVROLET. THEY GAVE ME A QUOTE OF $1,470 TO REPAIR MY CAR. IM VERY DISAPPOINTED THAT THIS COULD HAPPEN ON MY CAR SO SOON. I HAVE BOUGHT 6 VEHICLES FROM THIS MANUFACTURER AND FEEL THIS IS UNJUST. PLEASE HELP.
THE CAR HAS PUSH BUTTON START FORGOT TO SHUT THE CAR OFF THE CAR KEPT RUNNING FOR OVER AN HOUR WITH THE DOORS OPEN SOMEONE COULD HAVE VERY EASILY STOLE THE CAR BY JUST GETTING IN AND DRIVING AWAY NOTE THE KEY FAB WAS NOT IN THE CAR YET IT COULD BE DRIVEN ....THIS IS A MAJOR PROBLEM...THE CHEVY DEALER IS AWARE OF THE PROBLEM YET NO FIX APPLIES TO THIS PROBLEM THIS HAS HAPPENED TO ME AT LEAST 3 TIMES....
SAFETY SYSTEMS THAT SENSE CARS AROUND CAR STOPPED WORKING. FRONT, SIDE, AND REAR SENSORS FAILED. INDICATOR LIGHTS IN MIRRORS CEASED TO FUNCTION. DEALER STATES PARTS ARE ON NATIONAL BACK ORDER AND HAVE TO WAIT TO GET THEM.
PURCHASED MY IMPALA NOV. 2013, BRAND NEW, ORDERED FROM DEALER. ONE MONTH LATER AS I STOPPED AT A STOP SIGN AND PROCEEDED TO PULL OUT ONTO THE NEXT STREET, THE CAR STARTED GOING VERY SLOWLY, HARDLY MOVING AND THEN JUST STOPPED. THE ENGINE WAS RUNNING BUT THE CAR WOULDN'T MOVE. I SHIFT INTO MANUAL 1ST GEAR AND THE CAR PROCEEDED TO MOVE. I REPORTED IT TO MY DEALER AND THEY SAID TO LET THEM KNOW IF IT HAPPENED AGAIN. IT'S NOW MARCH 2016 AND IT HAS HAPPENED A TOTAL OF 6 TIMES TO ME...THIS CAR IS NOT SAFE. DEALER SAID THEY HAVE NOT RECEIVED ANY COMPLAINTS SIMILAR TO THIS FROM ANY OTHER 2014 AND NEW IMPALA OWNERS. I HAVE FOUND MANY COMPLAINTS IN THE WEBSITE WITH THE SAME EXPERIENCE I HAD. MY RADIO/GPS DISPLAY ALSO GOES BLANK INTERMITTENTLY, THOUGH NOT A SAFETY ISSUE, IT IS VERY UPSETTING WHEN IT HAPPENS WHILE DRIVING IS A STRANGE PLACE AND THE GPS QUITS. THIS REPORT IS OF THE MOST RECENT ISSUE.
WHILE DRIVING HEARD A LOUD NOISE WHICH SOUND LIKE A BALLOON BURSTING. THE NEXT MORNING WHEN I GOT INTO MY CAR AND CLOSED THE DOOR THE SUNROOF SHATTERED AND FELL IN.
ON COLD START VEHICLE EXHAUST AT THE Y FLEX PIPE WILL RATTLE FOR APPROX. 15-20 SECONDS UNTIL EXHAUST BECOMES WARM.
FIVE RED WARNING LIGHTS FLASHED ON THE WINDSHIELD FOLLOWED BY SEVERAL BEEPS. HAPPENED TWO DAYS IN SUCCESSION. THERE WERE 3 ADULTS AND TWO CHILDREN IN THE VEHICLE. (NORMAL OPERATION ONLY ONE OR TWO ADULTS) ON A TWO LANE ROADWAY, ROUNDING A CURVE AT 35-40 MPH. PAVEMENT DRY, DAYLIGHT, NOTHING IN FRONT OF US. TRUCK APPROACHING FROM OPPOSITE DIRECTION IN HIS OWN LANE. NO AUTOMATIC BRAKING OR SPEED CHANGE NOTICEABLE. I DID NOT SENSE ANY DANGERS PRESENT. DEALER DENIES ANY KNOWLEDGE OF THIS SITUATION. NOTHING LIKE THIS EVER HAPPENED DURING THE FIRST 6,000 MILES OF OPERATION UNDER A VARIETY OF DRIVING CONDITIONS.
I PURCHASED A 2014 IMPALA ON NOVEMBER 8, 2014 FROM A CHEVROLET DEALERSHIP AND 2 DAYS LATER ON NOVEMBER 10, 2014 I RECEIVED AN EMAIL SAYING CONTACT THEM BECAUSE IT A RECALL ON THIS CAR. WHEN I LOOKED UP THE RECALL THERE WHERE 9 RECALLS ON THIS CAR. I WAS SOLD A CAR AND THEY NEW IT WASN'T SAFE. *TR
2014 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO RECALLS FOR VEHICLE. *TGW THE CONSUMER STATED EVERY TIME A RECALL WAS ISSUED, HE HAD TO DRIVE 35 MILES, TO THE NEAREST DEALER. *JB
WE WERE MERGING ONTO THE HIGHWAY WHEN THE DRIVER LIGHTLY BUMPED THE KEY OR KEY CHAIN CAUSING THE IGNITION TO MOVE OUT OF RUN AND THE CAR TO LOSE ALL POWER. WE WERE ABLE TO PULL OVER SAFELY BUT THE CAR HAD TO COME TO A COMPLETE STOP, BE PLACED INTO "PARK", AND THEN RESTARTED. THIS INCIDENT SEEMS SIMILAR TO THE CIRCUMSTANCES OF THE CURRENT GM RECALL EVEN THOUGH THIS MAKE AND MODEL IS NOT CURRENTLY INCLUDED IN THE RECALL CLASS. THIS VEHICLE WAS A RENTAL VEHICLE. THE RENTAL AGENCY WAS TOLD ABOUT THE INCIDENT AND THE CAR WAS REMOVED FROM SERVICE ACCORDING TO THEIR AGENT. *JS
THE REAR VIEW WINDOW IS DEFECTIVE. MOISTURE COLLECTS UNDER CERTAIN CONDITIONS MAKING FOR A TOTAL LACK OF VISIBILITY. HERE IN HAWAII, IT TAKES 5 MINS OF DEFROSTING FOR THE WINDOW TO CLEAR.
Trend Over Time
Complaints by year
Other Issues
Common problems reported
Quick Summary
The 2014 Chevrolet Impala has 42 UNKNOWN OR OTHER complaints on file. 2 crashes have been reported. Review the timeline above for detailed owner experiences.