6 complaints reported

2018 Chevrolet Impala Steering

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
6
Crashes
0
Fires
0
Injuries
0

Complaint Timeline

Chronological view of owner reports

Aug 2026

I was driving and parked the car at the store. After checking out I went to the car got ready to leave and started backing out and the car would not turn to the left at all. I took it to the shop and was told they do not see anything wrong with my car but a steering message is coming up.

Type: Vehicle, Vehicle: 2018 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Jul 2026
Jan 2025

The contact owns a 2018 Chevrolet Impala. The contact stated that while attempting to straighten the wheels while in the driveway, the contact discovered that the steering wheel was inoperable. No warning light was illuminated. The contact stated that a dealer was contacted. The vehicle was taken to the dealer to be diagnosed and the contact was informed that the power steering electrical motor and steering gear needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 26,473.

Type: Vehicle, Vehicle: 2018 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Apr 2024
Jun 2024

Power steering suddenly went out when driving without any indication as to why. Took to dealership and very expensive to fix. Only had the car for 6 months

Type: Vehicle, Vehicle: 2018 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Apr 2024
May 2023

My service stability and service power steering g drive with care warning lights came on.. I DO NOT have any power steering.. I am lucky I was NOT driving on the road when power steering failed. A SERVICE BULLERIN 19NA182 has be given to this very unsafe issue.

Type: Vehicle, Vehicle: 2018 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Jul 2023
Nov 2021

the vehicle had a sudden loss of power steering. No warnings or indications of any isues just immediate loss of the ability to steer

Type: Vehicle, Vehicle: 2018 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Aug 2021
Jul 2020

TL* THE CONTACT OWNS A 2018 CHEVROLET IMPALA. THE CONTACT STATED THAT AFTER REVERSING THE VEHICLE AND PLACING THE GEAR SHIFTER IN DRIVE, THE STEERING WHEEL STIFFENED AS THE "POWER STEERING, DRIVE WITH CARE" WARNING MESSAGE APPEARED ON THE INSTRUMENT PANEL. THE CONTACT TOOK THE VEHICLE TO MCELVEEN BUICK GMC (117 FARMINGTON RD, SUMMERVILLE, SC 29483) WHERE THEY DIAGNOSED THE VEHICLE WITH A DEFECTIVE POWER STEERING GEAR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 74,000.

Type: Vehicle, Vehicle: 2018 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Sep 2020

Trend Over Time

Complaints by year

Quick Summary

The 2018 Chevrolet Impala has 6 Steering complaints on file. Review the timeline above for detailed owner experiences.