2020 Model Year

Chevrolet Impala

NHTSA Complaints & Reliability Data

Compare
Complaints
13
Recalls
0
Crashes
2
Severe
3

Recent Complaints

Latest owner reports

Steering
Nov 2025

2020 Chevrolet Impala Premier purchased July, 2015, mileage: + or - 12 miles I started having hard steering and made several trips to the dealer whil...

POWER TRAIN,UNKNOWN OR OTHER
Jul 2025

I Took My Car To Castle Villa Park On July 8 2025 And Explained To Tony That Check My Car In That It Sound As If It Was A Hub Bearing My Car Was Dropp...

ELECTRICAL SYSTEM,SEAT BELTS,LANE DEPARTURE
Jul 2025

Seatbelt warning and blinkers have no sound warnings and driver side blind spot warning are not working

STEERING,POWER TRAIN,ELECTRICAL SYSTEM
Mar 2025

I purchased this vehicle in a CHEVY DEALERSHIP in palatine, IL. [XXX]. 50k miles a chevy impala around 38k total with taxes and all. A month later I h...

Air Bags Crash
Oct 2024

The contact's friend owned a 2020 Chevrolet Impala E. The contact stated that while her friend was driving at 25 MPH and approaching a curve, he inadv...

UNKNOWN OR OTHER,VISIBILITY/WIPER
Sep 2024

The back window is leaking and water is getting all on my trunk and ruining my items. Ford did not do a good job of sealing the windows.

UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM
Sep 2024

I was driving down the highway in anchorage ak I heard a loud bang like a gunshot , when the vehicle was inspected I was told basically Evap, fuel sys...

UNKNOWN OR OTHER
Mar 2024

As I was driving my car in the interstate the car started making noises and began to shake and then it stop driving normally. I did my best to move t...

Air Bags Crash
Jun 2023

I was in a car accident on June 20, 2023. I was stopped in traffic and was hit in the rear and pushed into the vehicle in front of me. The air bags...

Steering
Sep 2022

The contact owns a 2020 Chevrolet Impala. The contact stated that upon parking the vehicle, the "Power Steering - Drive with Care" message appeared on...

VS

Vehicle Safety Research Team

Automotive Data Analysts

Independent researchers analyzing NHTSA data to help consumers make informed vehicle decisions.

Data updated: March 4, 2026

Summary

The 2020 Chevrolet Impala has 13 complaints and 0 recalls on record. The most commonly reported issue is UNKNOWN OR OTHER. 2 crash-related incidents have been reported.

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