2011 Chevrolet Malibu Steering
Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.
Complaint Timeline
Chronological view of owner reports
The contact owns a 2011 Chevrolet Malibu. The contact stated while driving at 5 MPH and making a turn, the steering wheel felt loose and unstable. There was no warning light illuminated. The contact stated that failure had been reoccurring increasingly. The contact associated the failure with NHTSA Campaign Number: 14E044000 (Steering). An unknown dealer was made aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 86,000.
When I cranked my car, the power steering immediately went out. I had no previous issues and the car uses an electrical power steering component that does not allow me to add fluid.
The contact owns a 2011 Chevrolet Malibu. The contact stated while driving at an undisclosed speed, the contact heard a loud cracking sound coming from the steering wheel. Additionally, the wheels failed to respond while turning the steering wheel. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the failure was similar to the failure listed in NHTSA Campaign Number: 14E044000 (Steering) however, the VIN was not included. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 160,000.
My power steering randomly goes out and the warning lights come on. It’s hard to diagnose, as it doesn’t show up as an error and happens randomly. The wheel locks up and with no distinguishable pattern. Once I turn off the engine and start it up again, the issue seemingly disappears and I can drive as normal. Issue started around 120k, and I’m currently at 127k. Between then and now, it’s locked up about 5-6 times. Thankfully, it hasn’t happened while around others in traffic so far. But it’s definitely concerning since it’s my daily driver. Got a diagnostic done, but nothing shows up/no error codes.
The contact owns a 2011 Chevrolet Malibu. The contact stated while driving 25 MPH and making a right turn, the steering wheel became difficult to turn. The contact stated that the power steering warning light was illuminated. The contact stated he had experienced the failure multiple times. The contact took the vehicle to an unknown dealer and made the dealer aware of the failure. The vehicle was not diagnosed or repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 14E044000 (Steering) however, the VIN was not included. The manufacturer had not been informed of the failure. The failure mileage was 150,719.
Chevy is aware that around 90k miles the ESC light comes on indicating that the torque sensor has gone bad and indicating you are about to lose power steering. My car is 93k miles, this light came on and the power steering is completely out. My 16 year old son drives this car. This is a major safety issue and Chevy/GM say the special coverage expired in 10/2021 so they will not pay for the repair. Chevy/GM is allowing customers to drive like this without helping.
The steering wheel just shaking and doesn’t move is hard to move. The light in the board say steering wheel problem.
The contact owns a 2011 Chevrolet Malibu. The contact stated that while driving at various speeds, the power steering assist failed to operate as needed with the StabiliTrak warning light illuminated on the instrument panel. The contact called a dealer and was given an estimate for the repair which he declined. As the failure persisted, excessive force was needed to steer the vehicle due to the loss of power steering assist. The manufacturer was then notified of the failure and informed him that the vehicle was not under recall and that the warranty for the power steering assist had expired. The vehicle had yet to be repaired. The failure mileage was approximately 40,000
This incident occurred in my 2011 Chevy Malibu with less than 44,000 miles on it. The ESC Service Power Steering light comes on, along with the traction light on the dash and the vehicle loses power steering. Initially (the first week or two) the problem corrected itself when the vehicle was shut off and started again. It got increasingly worse over the course of 2 weeks- then the power steering was gone. The car was very difficult to steer and almost couldn't turn. There were times when the steering wheel would suddenly jerk by itself and almost 'lock up.' Very dangerous. I learned this is "very common" in this vehicle. The service person I spoke with on the phone knew exactly what I was talking about. Research I've done shows this has been an ongoing problem with this vehicle since 2004, yet there is only a limited recall. Of course mine is not covered (with only 44K miles on it). Repairs cost me $747.54 (after $100 discount was given to me by the service people.) That is half the amount I make in a month. I found it kind of them to take on a problem that GM should be addressing.
TL* THE CONTACT OWNS A 2011 CHEVROLET MALIBU. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE LOSS POWER STEERING ASSIST WITH THE POWER STEERING ASSIST WARNING LIGHT AND THE SERVICE ESC MESSAGE DISPLAYED ON THE INSTRUMENT PANEL. THE CONTACT SPOKE WITH A REPRESENTATIVE AT NORTHCUTT CHEVROLET-BUICK (3201 W. OWEN K GARRIOTT RD, ENID, OK 73703) AND WAS ADVISED TO BRING THE VEHICLE IN FOR AN INSPECTION. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. UPON INVESTIGATION, THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 14E044000 (STEERING) HOWEVER, THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.
POWER STEERING IS GOING OUT AND IT TAKES EXTRA PHYSICAL EFFORT TO STEER THE VEHICLE.
Power steering would go in and out while driveing makeing i hard to turn wheel. 137,000 miles had to have steering column replaced $1900 just for the dealer to replace this part.
WHILE DRIVING 35 MPH ON CITY STREET, A CHIME SOUNDED AND POWER STEERING, SERVICE ESC MESSAGE CAME ON. THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN. ALTHOUGH VERY HARD, I WAS ABLE TO TURN INTO A PARKING LOT. AFTER TURNING THE CAR ON/OFF FOR ABOUT 20 MIN, THE MESSAGE FINALLY WENT AWAY AND THE STEERING WORKED AGAIN. TODAY WHEN I STARTED MY CAR, THE SAME MESSAGE APPEARED.
A CLUNKING WAS COMING FROM THE STEERING COLUMN WHILE DRIVING, WHICH ENDED UP BEING THE INTERMEDIATE STEERING SHAFT.
THE POWER STEERING LIGHT JUST CAME ON MY CAR WHILE DRIVING DOWN THE ROAD
WHILE DRIVING 45 MPH ON A CITY STREET, MY POWER STEERING WENT OUT, THE EVS SERVICE LIGHT, THEN TRACTION LIGHT & BACK TO NO POWER STEERING LIGHT. WAS ABLE TO MAKE HARD TURNS TO GET INTO A PARKING LOT. TURNED THE CAR OFF & ON - ALL LIGHTS WENT BACK TO NORMAL. CALLED THE DEALER WHO TOLD ME IT WAS "MY CALL" IF I WANTED TO BRING IT IN FOR SERVICE. DANGEROUS AS FAR AS I'M CONCERNED & SURPRISED THERE IS NO RECALL ON THIS ISSUE. I COULD HAVE BEEN KILLED OR KILLED SOMEBODY ELSE AT THAT SPEED.
THE POWER STEERING WARNING COMES ON ALONG WITH SERVICE MESSAGE. WHEN CAR IS STARTED AND YOU ARE UNABLE TO TURN WHEEL. GLAD THIS HAPPENED IN PARK AND NOT WHILE WE WERE DRIVING IT. I READ ABOUT A RECALL FOR MALIBU FROM 2007 THRU 2012 I'M THE ORIGINAL OWNER AND NEVER HAVE RECEIVED ANY INFO FROM GM. THE DEALER SHIP SAID TODAY THAT MY VIN NUMBER WAS NOT IN THE RECALL. I CAN'T BELEIVE THAT THE STEERING STAFF SENSOR WAS A DIFFRENT PART FROM ONE VEHICLE TO ANOTHER. THE DISCRIPTION OF THE ISSUES I'M HAVING IS EXACTLY THE SAME THAT HAS BEEN DESCRIBED IN THE RECALL NOTICE. I BELEIVE GM IS IN ERROR THAT IF MY VEHICLE HAS A DIFFRENT PART # FOR THE SENSOR THAT PART IS ALSO DEFFECTIVE AND SHOULD BE IN THIS RECALL. HOPE YOU CAN HELP THANKS.
WHILE PULLING OUT IN TRAFFIC IN TALLAHASSEE, FLORIDA, LEAVING STARBUCKS,, I LOST POWER STEERING CONTROL WITHOUT ANY WARNING OF THIS POSSIBLE ISSUE OCCURRING, ALMOST RESULTING IN CRASHING INTO THE MEDIAN.
MY CARS STEERING WHEEL STARTED TO MAKE NOISE IN THE STEERING WHEEL THEN IT STARTED TO MOVE SLIGHTLY.VERY SLIGHTLY WHILE I WAS DRIVING. AFTER A LITTLE BIT MORE OF DRIVING THE SAME DAY. THE PROBLEM GOT WORSE AND THE STEERING WHEEL WOULD LOCK AND ONLY LOCKED ONCE WHILE I WAS DRIVING AT LOW SPEED
STEERING WHEEL SHAKES WHEN VEHICLE IS IDLING. ONLINE RESEARCH MENTIONS A TSB 15356.61722 AND RECALLS FOR EARLIER MODEL YEARS. WHY WAS I NOT NOTIFIED OF THIS BACK IN 2015? *TR
DRIVING DOWN THE STREET FROM MY HOUSE, MY VEHICLE STARTED TO CHIME AND DISPLAY A MESSAGE ABOUT THE POWER STEERING BEING OFF AND ESC SERVICE LIGHT CAME ON WHILE STATIONARY AT A STOP LIGHT. I STRUGGLED TO MOVE MY CAR OVER AND OFF THE ROAD, STILL WITHOUT POWER STEERING. AFTER TURNING THE CAR OFF AND ON AGAIN, MY POWER STEERING HAD RETURNED. UPON FURTHER RESEARCH, GENERAL MOTORS HAS ALREADY RECALLED THE PREVIOUS YEARS FOR THIS PROBLEM IN JUNE OF 2014 WITH RECALL #14117. I HAVE VERY GOOD REASON TO BELIEVE THAT THIS IS THE EXACT SAME PROBLEM IN LATER MODEL YEARS AND THEY HAVE FAILED TO ADDRESS IT. THE LAST RECALL HAD TO DO WITH THE TORQUE SENSOR ASSEMBLY AND/OR THE POWER STEERING MOTOR CONTROLLER UNIT, PER THE RECALL.
TL* THE CONTACT OWNS A 2011 CHEVROLET MALIBU. THE CONTACT STATED THAT WHILE HIS DAUGHTER ATTEMPTED TO DRIVE, THE STEERING WHEEL BECOME DIFFICULT TO TURN. THE POWER STEERING SERVICE ESC WARNING LIGHT ILLUMINATED. THE CONTACT CALLED JONES FORD DEALER, (510 FLORENCE RD, SAVANNAH, TN 38372, (731) 925-4018) AND INFORMED THEM OF THE FAILURE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR A DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000.
I GOT THE ELECTRIC POWER STEERING ASSIST (EPS) LIGHT SEVERAL TIMES. AS A RESULT, I WAN'T ABLE TO STEER THE WHEELS. I CALLED GM AND THEY SAID IT'S NOT SUBJECT TO A RECALL. BUT THEY WOULD FIX THE PROBLEM IF IT HAPPENS WITHIN 10 YEARS OR 150,000 MILES ON THE CAR. BUT SINCE THAT 10 YEARS JUST PASSED IN JUNE 2020 FOR MY CAR, I HAVE TO PAY OUT OF MY POCKET, THEY SAID. THEN I ASKED WHY I DIDN'T GET A NOTIFICATION ABOUT THE 10 YEARS/150,000 MILES COVERAGE. THEY SAID IT'S BECAUSE I'M NOT THE ORIGINAL OWNER. UNLIKE RECALLS, THEY SAID ONLY ORIGINAL OWNERS GOT THE NOTIFICATION (I BOUGHT THIS CAR SECOND HAND). I THINK THIS DOESN'T MAKE SENSE. NOT BEING ABLE TO STEER WHEELS DUE TO THE MECHANICAL DEFECT IS A CRITICAL SAFETY ISSUE. BUT IT'S NOT SUBJECT TO OPEN RECALLS YET. AND GM SETS AN ARTITRARY QUALIFICATIONS FOR FREE SERVICE AND DECLINES WARRANTY FOR CARS BEYOND THEM. I THINK NHTSA SHOULD ORDER OPEN RECALLS FOR THIS POWER STEERING PROBLEM SO THAT ALL VEHICLES SHOULD BE SERVICED REGARDLESS OF YEAR AND MILEAGE.
TL* THE CONTACT OWNS A 2011 CHEVROLET MALIBU. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE STEERING WHEEL CEASED AND BECAME DIFFICULT TO TURN. THE POWER STEERING WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT HE ALMOST CRASHED INTO TWO VEHICLES AND BARELY COASTED TO THE SIDE OF THE ROAD. THE CONTACT POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED BUT THE FAILURE RECURRED. THE VEHICLE WAS LEFT AT THE SIDE OF THE ROAD FOR TWO DAYS AND LATER WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND WAS DIAGNOSED WITH THE CODE C0545 WHICH WAS A STEERING WHEEL TORQUE SENSOR MALFUNCTION, WHICH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WAS NO RECALLS ASSOCIATED WITH THE VIN. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.
POWER STEERING LIGHT DISPLAYS ON THE DASH THAN CAR LOST POWER STEERING CONTROL..WHILE DRIVING ABLE TO STEER WITH USING EXTREME STRENGTH TURNING BY DRIVER THIS HAPPEN ON CITY ROAD. *BF
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Quick Summary
The 2011 Chevrolet Malibu has 123 Steering complaints on file. 4 crashes have been reported. Review the timeline above for detailed owner experiences.