2013 Chevrolet Silverado 1500 AIR BAGS,UNKNOWN OR OTHER
Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.
Complaint Timeline
Chronological view of owner reports
THE DASH IS CRACKED IN SEVERAL PLACES INCLUDING AROUND THE AIRBAG COMPARTMENT. THE CRACKING HAPPENED SPONTANEOUSLY FOR NO APPARENT REASON AND HAS STEADILY GOTTEN WORSE.
DASHBOARD IS CRACKED IN MULTIPLE PLACES, POTENTIALLY REPRESENTING A SAFETY THREAT IF THE PASSENGER AIR BAG DEPLOYS.
THE DASH ABOVE THE STEERING WHEEL CRACKED ON 12/4/2019, NOW MAKING A RATTLING NOISE. THE CRACK NOW IS GOING TO EXPAND DUE TO VIBRATION AND IT COULD EFFECT THE DRIVERS SIDE AIRBAG DOWN THE LINE.
MY DASH CRACKED STRAIGHT LINE ABOVE AND ATTACHED TO AIRBAG, WASN'T THERE, NEXT DAY IT WAS,NOV 2016 38,000 MI. CALLED DEALERSHIP(S) AND I CALLED GM/CHEV SUPPORT AND THEY SAID SINCE IT WAS NO LONGER UNDER WARRANTY AND THERE WAS NO RECALL I WOULD HAVE TO PAY FOR IT...I EXPRESSED MY CONCERNS AS A HUGE SAFETY ISSUE AND OBVIOUS DEFECT.
TWO CRACKS APPEARED ON DASHBOARD NEAR AIR BAG.
CRACK DASHBOARD BY THE PASSENGER AIRBAG. I OWN THIS TRUCK FROM DAY 1 AND ALWAYS HAD TINTED WINDOW AND USE WINDSHIELD SUN SHADE.
UPON WIPING MY DASHBOARD WITH A DRY CLOTH(NEVER USED ANY PRODUCTS TO CLEAN, OR TREAT THE DASHBOARD AREA) AND I DO NOT PARK VECHILE IN DIRECT SUNLIGHT .... I NOTICED 4 TO 5 CRACKS IN THE DASHBOARD AREA OF BOTH DRIVERS SIDE AND PASSENGERS SIDE...MOST CONCERNING... THAT 2 OF THE CRACKS ARE AROUND THE PASSANGER AIR BAG LOCATED ON THE PASSENGER SIDE DASHBOARD...THIS IS UNACCEPTABLE AS A CONSUMER OF GM AND A CHEVY SILVERADO WHO PURCHASED A VECHILE THATS PRICED ABOVE $45,000. I BELIEVE THIS SHOULD BE TAKEN VERY SERIOUSLY CONSIDERING THE LOCATION OF THESE CRACKS AND SHOULD BE A RECALL BY GM CONSIDERING THE FACT THAT MANY PEOPLE ARE EXPERIENCING THE SAME ISSUES.....
2013 CHEVROLET 1500 SILVERADO DASH CRACKED ABOVE PASSENGER AIR BAG COULD CAUSE FLYING SHARP PLASTIC PIECES IF DEPLOYED
WHILE VEHICLE WAS IN MOTION WE HEARD A POPPING NOISE FROM FRONT OF CABIN . THEN SAW TWO CRACKS IN THE DASH. ONE AT THE PASSENGER AIR BAG AND THE OTHER ON DRIVER SIDE AT THE INSTRUMENT CLUSTER.
I WAS DRIVING & HEARD A VERY LOUD NOISE BUT DIDN'T KNOW WHAT IT WAS TILL I WAS CLEANING/VACUUMING MY VEHICLE THE NEXT DAY. I WAS CLEANING THE VEHICLE & THE DASHBOARD WAS VERY DIRTY SO I WAS LIGHTLY CLEANING IT WITH A RAG & THE RAG GOT STUCK SO WHEN I CHECKED WHAT IT WAS I NOTICED A VERY BIG CRACK. IT ALSO CRACKED BY THE AIRBAG & I HONESTLY FEEL LIKE THAT IS A HAZARD. IT BOTHERS ME TO THINK I'M PAYING OVER $40K FOR A VEHICLE THAT I CHOSE TO DEFEND MY FAMILY & MIGHT MALFUNCTION IF I'M EVER IN AN ACCIDENT.
HUGE CRACK ON THE DASH POSSIBLY AFFECTING THE DEPLOYMENT OF THE AIR BAG IN THE EVENT OF A CRASH. CRACK WAS THERE WHEN I GOT IN THE TRUCK IN THE MORNING.
PASSENGER SIDE DASHBOARD IS CRACKED BETWEEN THE AIRBAG COVER AND THE FRONT OF THE DASHBOARD TOP PANEL. IT TURNS OUT THIS IS A PROBLEM OTHERS HAVE NOTICED ON THESE MODELS AS WELL. MY CONCERN IS THE PROXIMITY TO THE AIRBAG. OTHER OWNERS HAVE POSTED PHOTOS OF LARGER CRACKS AND HOLES IN THE DASHBOARD IN THIS LOCATION. I DON'T WANT IT TO CAUSE AN ISSUE WITH AIRBAG FUNCTIONALITY WERE THERE TO BE AN AIRBAG DEPLOYMENT EVENT. I DON'T KNOW HOW LONG THIS HAD BEEN CRACKED BUT IT WAS FIRST NOTICED BY MY WIFE ON 5/13/2017.
DASH BOARD STARTED CRACKING AROUND FRONT PASSENGER AIRBAG. 26,400 MILES PURCHASED AUGUST 2013
DASH CRACKED FROM CORNER OF PASSENGER AIR BAG TO CORNER OF DEFROST VENT. CONCERNED IF AIR BAG DEPLOYS DASH FRAGMENTS MAY CAUSE BODILY HARM. NOT SURE IF CRACKED FORMED DURING MOTION OR SITTING STATIONARY.
DASH CRACKED ABOVE TOP LEFT CORNER OF PASSENGER AIRBAG
CRACKED DASH, THROUGH AND THROUGH, RESULTING IN A SHARP EDGE. THIS WAS A SPONTANEOUS CRACK. THERE WAS NO FORCE OR TRAUMA. IT JUST RANDOMLY APPEARED.
DASH BEGAN TO CRACK AROUND THE PASSENGER AIRBAG. I AM AFRAID THAT THE DASH PIECES CAN BECOME FLYING PROJECTILES IN THE EVENT OF AN ACCIDENT WHERE THE PASSENGER OR SIDE IMPACT AIRBAG DEPLOYS.
CRACKED DASH. MY VEHICLE ONLY HAS 30K MILES AND ALREADY HAS A CRACK
I NOTICED LITERALLY FROM ONE DAY TO THE NEXT THAT THE DASH BOARD IN MY 2013 CHEVROLET SILVERADO IS CRACKING. THE CRACK APPEARED ON THE LEFT CORNER OF THE PASSENGER SIDE BAG. I BABY THIS TRUCK IN AN ATTEMPT TO KEEP IT LOOKING NEW. I DON'T EVEN REALLY DRIVE IT AND IT IS GARAGE KEPT. I FEEL THIS IS A HUGE SAFETY ISSUE WITH THE CRACK BEING RIGHT THERE ON THE AIR BAG SYSTEM. I HAVE TWO KIDS AND I DON'T EVEN LET THEN RIDE UP FRONT ANYMORE IN FEAR THAT THE AIR BAG MIGHT DEPLOY AND SHARP PIECES OF THE DASH WILL FLY IN THEIR FACES.
I PURCHASED A NEW BLACK 2013 CHEVROLET SILVERADO CREW CAB IN OCTOBER 2012 FROM MARINE CHEVROLET IN JACKSONVILLE, NC WITH A 3 YR/36,000 MILE BUMPER TO BUMPER WARRANTY. ON 16 MAY, 2015, I CALLED MARINE CHEVROLET'S SERVICE DEPARTMENT ABOUT A 1 1/2"CRACK ABOVE THE CENTER OF THE PASSENGER SIDE AIRBAG. MY TRUCK HAD 37,017 MILES AND WAS NO LONGER COVERED UNDER THE ORIGINAL FACTORY WARRANTY. HOWEVER, I WANTED TO KNOW IF THIS WAS A COMMON ISSUE WITH THIS MODEL. THE DEALERSHIP SCHEDULE A SERVICE APPOINTMENT FOR 8:30 AM ON 18 MAY, 2015. AFTER CONDUCTING RESEARCH OVER THE WEEKEND, I LEARNED THAT OTHER CHEVY AND GMC OWNERS OF TRUCK AND SUV MODELS BETWEEN 2007 AND 2013 REPORTED CRACKED DASHES NEAR THE PASSENGER AIRBAGS. ON 18 MAY, I BROUGHT MY TRUCK TO MARINE CHEVROLET'S SERVICE DEPARTMENT TO EXAMINE THE CRACK. THE SERVICE REPRESENTATIVE INITIALLY TOLD ME THAT SINCE THE WARRANTY HAD EXPIRED, CHEVROLET WOULD NOT BE RESPONSIBLE FOR THE REPAIRS. I EXPLAINED THAT THE CRACK HAPPENED LESS THAN THREE YEARS AFTER I PURCHASED THE TRUCK AND I WAS AWARE OF THE HISTORY OF THESE DASHBOARDS. THE SERVICE REPRESENTATIVE TALKED TO HIS SERVICE MANAGER AND LATER TOLD ME THAT GM WOULD PAY THE MAJORITY OF THE MAINTENANCE COST AND THAT I WOULD ONLY BE RESPONSIBLE FOR $100. BASED ON THE NUMBER OF ONLINE COMPLAINTS I HAVE SEEN IN FORUMS AND ONLINE NEWS ARTICLES, I FEEL GM MAY HAVE INSTALLED DEFECTIVE DASHBOARDS IN 2007 - 2013 TRUCK AND SUV MODELS AND PASSED THE COST OF DEFECTIVE PARTS ONTO THE CUSTOMER. ADDITIONALLY, IF THE PASSENGER SIDE AIRBAG DEPLOYS WITH A CRACK DASHBOARD SURROUNDING IT, THERE COULD AN INCREASED LIKELIHOOD OF DASHBOARD SHRAPNEL FLYING INTO A PASSENGER'S FACE. I THINK NHTSA SHOULD INVESTIGATE THE CRACKING DASHBOARD ISSUE IN GM'S SUVS AND PICK-UP TRUCKS FROM 2007 - 2013 AND INFLUENCE GM TO ISSUE A RECALL OR SERVICE BULLETIN TO ADDRESS THIS PROBLEM.
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Quick Summary
The 2013 Chevrolet Silverado 1500 has 20 AIR BAGS,UNKNOWN OR OTHER complaints on file. Review the timeline above for detailed owner experiences.