2017 Chevrolet Silverado 1500 UNKNOWN OR OTHER
Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.
Complaint Timeline
Chronological view of owner reports
While driving the vehicle the passenger side of my rear window shattered due to the rear defroster circuit overheating. I brought the vehicle into my local Chevrolet Cerified dealership to examine - they stated that my vin number is not included in the wide spread recall affecting over 150k vehicles having the same exact issue. I did call GM and she told me how the recall could only be specific to vehicles manufactured at certain locations, or many other factors could lead to my truck not being covered. My vehicle has the power sliding center window - I have researched and have seen a ton of vehicles with this same rear window have the exact same issue as I did. Even the same side breaks. I don't understand how mine is not covered under the recall so many others are. This currently has not been fixed - I am concerned that the same issue will occur even after getting it fixed. I feel it should be not only covered under the recall, but the faulty part causing the issue should be replaced just as it has been with all the covered vehicles. I am asking for this to be reviewed further and expanding the vehicles covered under this recall. It is a very unsafe problem that can cause fire and injury. I don't know how bad this could have been if someone were sitting in the back seat when this happened.
We bought this truck in 2020 with only in two years had to have the transmission rebuilt within warranty 2 1/2 years later after rebuilding the transmission with the dealer warranty, the transmission gives out again same problems as before now the warranty expired and we have to pay out of pocket to have the transmission replaced as no one is reaponxible for repairs. This has been an ongoing issue since the beginning And I don’t understand what this transmission is not being recalled if you could please explain multiple people that I have talked to and multiple mechanics have advised me that this is an ongoing issue with this make and model. I only wish I had known this before purchasing and now I’m hoping that I can get help on this.
THE LOCK ACTUATORS ON THE TRUCK HAVE FAILED MULTIPLE TIMES ON EACH DOOR. THE REAR LOCKS HAVE FAILED AGAIN. I HAVE REPLACED THEM NUMEROUS TIMES. I DO SEE A LOT OF PEOPLE COMPLAINING ON FORUMS ABOUT THE SAME ISSUE. I ALWAYS HAVE TO CHECK TO MAKE SURE MY DOORS LOCK WHEN I EXIT MY VEHICLE. I HAVE PUT TODAYS DATE AS THE INCIDENT DUE TO MULTIPLE TIMES THE LOCKS HAVE FAILED
Rear driver side window panel cracked due to cold weather no incident or accident occurred. It just cracked and needs to be replaced. This to me is unusual for tempered glass.
This 2017 Silverado 2500HD LT L5P is showing limited distance with an error message of "DEF FLUID EMPTY" when it is not. There are no codes for DEF (the only codes are showing glow plugs, NOX1, and the Body Control Module). The truck will permit REGEN but not DEF fluid quality or pressure tests. Pin 14 displays 0v (empty). Five months ago the DEF pump was replaced with a NEW pump.
Transmission jerks,surges ahead,clunks when downshifting and is completely unpredictable.
I went to my truck after an 8 hour shift at work, simply opened my door got into my truck and when I shut the door, my back window literally exploded into a thousand pieces. I am in no way joking at all, I shut my door and the back window busted into thousands of pieces. I was and still am shocked.
Radio randomly turns volume to maximum level and doesn’t allow you to reduce it. I can only fix it by turning truck off then on again.
Stabilitrak notification came on and truck shut off. Took vehicle to O’Reillys to see what was wrong. Test machine was not picking anything up. There was no issue But the truck shut off while on the highway and i called my insurance
Radiator leak, coolant fully drained out, truck overheated. Approximately 86,000 + miles. I recently replaced the AC condenser back in [XXX]. Which I submitted a complaint form also. Reference below. Request #[XXX] Complaint number [XXX] Then in [XXX] I had the radiator replaced. This was due to a leak that caused all coolant to drain. The engine overheated because of the radiator leak. I was on the freeway when this happened. I ended up taking my truck to be inspected at a mechanic shop. I was then showed the issue of the leak. The radiator is poorly designed and is a similar issue to the AC condenser I had just replaced. The sides of the radiator is made of plastic which cracks or warp causing it to leak. I took pictures of the defective radiator after it was taken out. I decided not to go to a Chevy dealership, simply because of the higher cost. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
AC condenser leak, no cold air blowing. Only 82,539 miles. I took my truck to Chevy and was told about the issue and the cost amount to replace. I asked if that’s under warranty or recall. Chevy dealer told me no. Because there haven’t been too many complaints about it, so it’s not yet a recall. Then the service person then proceed to tell me the repair cost amount which was around $1100. And I was also told that Chevy now has a better AC condenser part to replace the defective ones. This obviously upsets me because this truck has been nothing but problems for me. I took my truck to a mechanic shop and had the AC condenser replaced for way less than what Smith Chevrolet of Turlock CA quoted me on cost. My mechanic showed me the defective part and where it’s leaking at. The AC condenser is built poorly. Plastic parts attached to the side of the condenser cracks easily as I was told, causing it to leak freon.
My truck shuts off on its on ,steering wheel locks and truck shuts off . Very scary while on the road .
2017 Chevy Silverado 1500 6-speed 6L80 had a torque converter failure and the transmission had metal debris. The vehicle would jerk or hard shift on acceleration while on the highway. When stopped at a light the truck RPMs would increase and then hesitate, jerk, and then move. This started as being barely noticeable and within a couple of weeks became extremely dangerous. I was on my way to the dealer for inspection when at a light and the RMPs went up it hesitated, jerked, and then moved, jerked again, then stopped. The vehicle was inspected by the dealer before purchase in Nov 2022 and this took place in April 2023. The vehicle was towed to GM service center/dealer who said the torque converter and transmission were issued and needed to be replaced. I moved it to another transmission shop to have the work done. No warning lights. From the time the light jerks/rough shifts randomly happened to the time the hard jerks/hard shifts happened almost causing an accident only a couple of times once in Dec 2022 and then it ran fine. On 4/22/23 I felt it again and headed towards the GM when it happened harshly and I didn't make it due to the RMP reve, hard jerk, and then nothing. I was lucky that this time I was in town and not on a highway.
Service stability track light come on and off check engine light does not come on so you can’t pull the code to see what’s wrong cause the vehicle to cut off while driving upon looking this problem up a lot of people are having this problem the dealership told me it’s no way to pin point the problem unless the check engine light come on it’s very unsafe cause this makes the cars cut on and off while driving
While driving, the touch screen “touches itself” changing settings, making and ending calls, turning off by itself, dimming and brightening the screen while driving.
AC CONDENSER FAILED AT 51000 MILES DUE TO POOR WELD! "THIS IS A WELL KNOWN ISSUE FOR GM 2015-2017 MODELS". THERE HAS BEEN A SPECIAL COVERAGE ADJUSTMENT #17336-04 ISSUED BY GM FOR ESCALADE,SUBURBAN,TAHOE AND YUKON MODELS BUT NOT FOR TRUCKS. THIS REPAIR SHOULD BE COVERED BY GM. THE LEAKING OF THESE REFRIGERANTS IS TOXIC TO PEOPLE AND THE ENVIRONMENT AND HIGHLY FLAMMABLE.
Automatic transmission causing hesitation or stalling feeling when pulling into traffic. Also, now getting a shudder or vibration at variable speeds from 25 to 75 MPH. Called dealer, known common problem with GM 8-speed transmission. Dealer suggested getting a transmission fluid flush and change. Trying to get that scheduled at this time. Doing an internet search, this seems to be a very common problem with these transmissions.
When towing RV the warning indicator “check trailer wiring” continually pops up and chimes and the trailer breaks continuously malfunction. This causes imminent danger to our family and others on the road as the trailer breaks malfunction and the continual chiming and warning lights take focus off the road.
The service trailer brake system warning went off on a return trip from Minnesota August 18. It chimed incessantly- probably every 5-8 seconds while driving. It was a huge distraction. I finally pulled over and pulled fuse #1 in the engine compartment hoping this would alleviate the chimes and now it only chimes every 3-5 minutes. I have NEVER used the trailer brake system as I only trailer my boat without it.
VERY UPSET THE PAINT ON HOOD AND TOP COMING OFF . WENT BACK TO MY LOCAL DEALER AND COMPLAINED ABOUT IT BUT THEY ARE NOT DOING ANY THING ABOUT IT . I PAID A LOT OF MONEY FOR THIS TRUCK AND ONLY HAS 23,000 MILES IT SHOULD BE COVERED UNDER WARRANTY ! CLEAR COAT COMING OFF, CORROSION COVERED !
Hi, My company purchased this truck brand new. Since the 1st I time drove it I realized that I can easily smell the pollution on the out side, inside the truck. Even with windows up and Air Condition on cabin air recirculate mode. This is a problem I did not have on my 2000 Silverado 1500 model. The pollution from other vehicles in front of my truck would be sucked right into my truck and into my lungs. So every time I would get behind a smokey truck or near it, a few cars behind, I would have to open the windows to get that air out and if iI was stuck behind that truck then the smell was not going anywhere. I will be very happy to see this addressed. I see this as a major issue with this truck. Please help.
MY FACTORY INSTALLED SUNROOF EXPLODED FOR NO ADVERSE REASON ON 03/17/2021 AT 1440HRS. THIS OCCURRED WHILE DRIVING AT HIGHWAY SPEEDS WITH THE SUNROOF IN THE TILT OPEN POSITION AND THE PASSENGER WINDOW OPENED SLIGHTLY. NO INJURIES RESULTED IN THIS INCIDENT .
TRANSMISSION SLIPS CAUSING TRUCK TO SHAKE WHILE DRIVING
DRIVING ON THE INTERSTATE SEEMS TO BE ONLY ABOVE 70MPH OR MORE THE TRUCK VIBRATES VERY BAD IN THE SEATS, FLOOR, ARMREST.. 70MPH AND LESS I FEEL NOTHING AND RIDES SMOOTH.. AT 80MPH IT LITERALLY FEELS LIKE YOUR GONNA LOSE CONTROL.. VERY UNSAFE IN MY OPINION
THE TRUCK GLITCHES TURNS OFF IN THE MIDDLE OF DRIVING ON THE FREEWAY OR TURNING SOMEWHERE IT WILL TURN OFF THE STEERING WHEEL GETS HARD AND EVERYTHING TURNS OFF FOR 3 SECONDS AND GOES BACK ON. I HAVE TAKEN IT IN AND REPORTED THIS MORE THAN ONCE AND IF I GET IN A CAR ACCIDENT BECAUSE OF THIS I AM SUEING THIS COMPANY!
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Quick Summary
The 2017 Chevrolet Silverado 1500 has 47 UNKNOWN OR OTHER complaints on file. Review the timeline above for detailed owner experiences.