2021 Chevrolet Silverado 1500 Electrical System
Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.
Complaint Timeline
Chronological view of owner reports
The vehicle has an electric tailgate lock switch failure/defect. The tailgate unlocks on its own and pops open while driving, at stop lights, in drive-thru restaurants, and while parked which causes a safety hazard to the driver and passengers in the vehicle, as well as other drivers around the vehicle. Even after closing the tailgate, it will unlock and pop open on its own again. Then, I tested the closed, locked tailgate by shacking and pulling it open from the top edge which caused the tailgate to unlock and open on its own. This causes a thief risk of personal belongings and vehicle parts. There are no warning lamps or messages about the component failure. Since no recalls for the vehicle's VIN number are listed, it has not been confirmed by the dealer.
The vehicle has been showing a “shift to park” message error upon shutdown even though the vehicle is fully in park and door automatically unlock when parked. This has left the accessories on and drained the battery
The contact owns a 2021 Chevrolet Silverado 1500. The contact stated that while the vehicle was parked, the contact was unable to remove the key from the ignition. The contact stated that several attempts were needed, and up to 45 minutes were needed to remove the key from the ignition. The vehicle was taken to the dealer, but was not diagnosed or repaired. The contact was referred to a locksmith regarding the failure. The manufacturer was made aware of the issue and referred the contact to the NHTSA Hotline for further assistance. The approximate failure mileage was 101,000.
The contact owns a 2021 Chevrolet Silverado 1500. The contact stated while driving at various speeds, or while attempting to reverse, the infotainment system displayed a blank screen; however, approximately a minute later the infotainment screen displayed as intended. The contact stated that the radio became silent and then thirty seconds later the infotainment system operated as intended. A dealer was contacted. The vehicle was taken to the dealer where it was determined that the infotainment system needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and opened a case. The approximate failure mileage was 44,540.
This is a recurring and random issues: 1. The "Stereo" shuts off and will take anywhere from a minute to 10 minutes to come back on. The issue is: a. This cuts out the use of hands free operation. b. It stops all use of GPS c.I can no longer use my cell phone to call in an emergency 2. The backup camera (which is the "Stereo") goes blank or dark on occasion. Cannot see to the camera for backing up anymore. 3. The "Stereo" stops responding, but still has power. This means the radio or music or whatever is still playing but I cannot turn it DOWN or OFF. Very unsafe that I cannot turn this off when driving, cannot hear sirens, etc. I have tried to have this addressed by Chevrolet. They "reset" the truck but I did not work. They want to replace the "stereo/backup camera/communication system" but cannot guarantee this will actually fix the issue. It is over $2000 to "try" this fix I contacted GM customer service and was told NO RECALL, NO RECOURSE
Auto tailgate would open and shut on its own, the rear tailgate button stopped working and then only the interior switch would work, Then after a month, the tailgate would not open and switch shorted out. Seems very similar issue as other chevys with water intrusion.
My 2021 Silverado has the same issue as the current recall, whereas the tailgate open by itself when the vehicle is operations. This happens when it rains. The first time I noticed it I lost a cooler out of the back of my truck on the interstate highway. The second time it came down when hauling a trailer and cause minor damage to the tailgate. I have since removed the fuse that controls the tailgate. I notified Chevrolet of the issue, but the stated that my truck is not under the current recall.
The contact owns a 2021 Chevrolet Silverado 1500. The contact stated that upon arriving at the destination and turning off the vehicle, several attempts were needed to release the key from the ignition. The contact also had to leave the key in the ignition on several occasions because the key could not be released or removed. The vehicle originally returned to normal functionality, but the key had since become permanently stuck in the ignition. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the ignition switch. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 69,000.
The rear power tailgate was randomly opening and closing on its own, on several different occasions. The safety risk was, if the tailgate would have opened when traveling down the roadways, items in the back could have fell out and possibly striking another vehicle and causing an accident. The truck has been taken to Gandrud Chevrolet in Green Bay WI, confirmed there was a faulty tailgate switch and replaced. There was no warning before the switch failed, it just happened on its own.
Tailgate, inadvertently opens. Causing, causing items in my truck bed to be exposed, although I haven’t lost anything while traveling. I have witnessed this occurrence while truck is locked sitting in my driveway, last incident was last night, 13 Feb 25. Also, noticed it when pulling out of a repair shop after getting brake pads put on vehicle. Wife had witnessed it a few months ago while driving back from town. I noticed a recall had been made about Chevrolet trucks and inadvertently opening tailgates. However my truck was not listed as a recall, when I checked VIN. Called Chevrolet garage to see if they could find my VIN on the recall list. Most of the recalls were on the 2500 and 3500 series but it also listed trucks with switch in cab for tailgate to open. I do have an appointment for the problem at Chevrolet garage in the 18th. To fix problem and prevent causing a hazard on the roads.
Tailgate experienced issues with not unlatching when button is pushed and also unlatching when button is not pushed.
The tailgate is opening automatically without anyone near the vehicle or keys. It has only started recently and I see similar vehicle models are being recalled for the same issue. My concern is that this could happen while driving down the road, posing a risk to other drivers if there are items in the bed of the vehicle. Prior to the tailgate opening unexpectedly, the button to push on the tailgate that opens it quit working. It will only open with the keys or button in the cab, or now at random times.
UNKNOWN. PARK Switch module is not working correctly. The vehicle keeps displaying message saying the vehicle needs to be the parking position.
Push-button tailgate electrical failure. Tailgate opens on its own while driving and while truck is off. This is a known issue that has already been recalled by GM but my truck was not included in the recall, even though the problem and repair are exactly the same as the currently recalled vehicles. I had to pay a GM Dealership to make the repair as the vehicle was unsafe to drive due to potential for flying debris from the bed while driving.
The contact owns a 2021 Chevrolet Silverado 1500. The contact stated while driving at an undisclosed speed, the vehicle stalled with several unknown warning lights illuminated. The vehicle was taken to the dealer where the vehicle was diagnosed as a failure with the engine wiring harness. The contact was informed that the engine wiring harness needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The failure mileage was approximately 52,696.
The inner tailgate on my 21 Silverado is not functioning properly. The upper electronic button on the tailgate operates the inner tailgate and will release when opening the vehicle. It will continue to release by itself and can cause damage to the vehicle or to other vehicles while carrying a load.
I was driving down the highway when my tailgate open on its own. This has happened 4-5 times where items could have fallen from my truck bed and caused an accident. There is an active recall for this issue but according to my VIN my vehicle isn’t affected but it clearly is. Dealer has inspected and confirmed it’s the same issue as with other models.
In January 2024, the electric tail gate started to spontaneously open and close. This occurred while driving and in park. I took it to Outten Chevrolet in Allentown, Pa, where they stated it was a problem with a switch. They replaced it. Within a month I was told there was a problem with this model, and a recall was being planned. Over several months , I kept inquiring about the status of the recall, hoping to be reimbursed. I finally contacted Chevrolet directly. I was told that there was a recall, but my vehicles VIN number was not included. I feel that I should be reimbursed.
Rear tail gate opens when parked and while driving. It also opens when key has been removed.
On Sunday, January 4th, the tailgate of the truck began unlatching and opening on its own. It has done this repeatedly since that date. Only unlatches when the vehicle is in park and unlocked. The electronic latch will continue to cycle (click) after the tailgate has initially opened. Exterior taillights and side markers flash as they should with each cycle. This issue is identical to the warranty recall issued recently for the 2020 through 2024 Chevrolet and GMC 2500 & 3500 trucks.
Back in March 2024 the tailgate opened on its own only a few times. Now April 2024 it opened on its own several times without a button being pushed. After it opened it made several clocks like the tailgate is trying to lower. Now the tailgate button does not work and can only open it with the key fob
The key fobs for keyless start/lock/unlock stopped working and batteries replaced still didn’t work. Brought to dealer to be fixed. They replaced a sensor thinking it would be the fix- did not work. They found a corroded wire and replaced it. Asked them what happened and how it corroded. They said it was nothing we did wrong it just corroded. Cost $1000+ for fix for an issue that seemed to “just happen”
Electric tailgate opener button switch on tailgate failed and allowed tailgate to open while traveling. Lost a tote containing tools onto the roadway when accelerating from an intersection. Luckily it was a rural road with no traffic and no one hit tool tote in the roadway. This seems to be a serious safety hazard especially if a motorcycle would of hit lost cargo in the roadway.
The tailgate activates on its own, whether the truck is on or off, in motion or parked, the tailgate will activate and open at random times. There is no button that is pressed down, and no user error making this happen. When driving the vehicle, the tailgate will slam open and if you are pulling a trailer, the tailgate will slam into the trailer hitch and cause damage. Also, contents falling out of a truck bed is also a serious concern for other drivers. The truck was read for codes, and the code U0140 came up for the body control module that is malfunctioning. The truck has not been inspected by the manufacturer as of yet, but if need be, it can be arranged. The first time this error was noticed was in August 2024, and has been happening on & off since then. There were no dashboard lights on showing an issue was present when it first started and even now there are still no warning lights. Please consider issuing a recall, this is a major safety issue for other drivers.
The contact owns a 2021 Chevrolet Silverado 1500. The contact stated that while driving approximately 60 MPH a burning rubber odor and a smoke haze was present inside the cabin of the vehicle. After stopping to investigate under the hood flames were present at the passenger side fire wall of the engine compartment. Moments later the cabin of the vehicle was in flames which quickly spread and the entire vehicle became engulfed in flames. The fire department was called to the scene to extinguish the flames. The vehicle was destroyed and towed away. A police report and fire report were taken. The cause of failure was not determined. The manufacturer was not notified of the failure. The local dealer was contacted. The failure mileage was 90,000.
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Quick Summary
The 2021 Chevrolet Silverado 1500 has 34 Electrical System complaints on file. Review the timeline above for detailed owner experiences.