2016 Chevrolet Silverado 2500 Steering

Steering is loose/has play. Vehicle shakes with driving. Steering gear box is leaking. Issue puts myself and others at risk due to the sudden pulling to either side while driving. Vehicle will be inspected in the next week.

Steering gear box. Truck only has 18k as it is our recreation vehicle. Steering has extreme play as much as 3”. I’ve read where this is and issue with Chevy Silverado 2500 2016. Truck is becoming dangerous to drive.

Loose steering causes difficulty maintaining lane and constant steering input to attempt to go straight. Steering wheel can be off the the left or right while going straight. Safety to passengers and other drivers on the road at risk due to inability to maintain intended course of travel. Two different Chevrolet dealers have had vehicle in for service, both completing an alignment and stating issue was corrected. Nut on steering box was also tightened per previous TSB. Issue persists. No warning lamps nor messages.

Upon driving on a long distance trip the steering wheel became excessively loose and developed significant play. The wheel had to stay at approximately a 20 degree angle to maintain the vehicle in a straight path. When we arrived in the first town the local dealer performed a repair but was vague in the details.

The contact owns a 2016 Chevrolet Silverado 2500. The contact stated while driving 55 MPH, the vehicle lost power steering functionality. There were no warning lights illuminated on the instrument panel. The contact drove the vehicle safely home. The vehicle had not been repaired or diagnosed. The manufacturer was notified of the failure; however, no assistance was provided. The approximate failure mileage was 42,000. The VIN was not available.

Steering wheel has become very sloppy and there is a large “gap” when turning left or right. Truck wanders left/right and hard to keep straight. It used to be very precise. Now a moderate dip will cause a left/right shudder in the steering wheel and no control of steering until it settles out. Had it aligned and dealer said all components were good. Out of warranty, dealer said the tab on problem would help for a period of time at $800, or a new steering box would be a longer but not permanent fix, at $2000 or so. Stated very common with this truck along with needing frequent realignments, all related to new electric steering system.

SLOPPY LOOSE STEERING. PURCHASED NEW IN 2016, WITH LESS THAN 5K MILES NOTICED STEERING WAS GETTING LOOSE. NOW WITH 76K MILES, TRUCK HAS BEEN IN THE SHOP 6 TIMES FOR THIS ISSUE. TWICE WAS BLOWN OFF AND NOTHING DONE TO CORRECT ISSUE. AT 66K THEY REPLACED THE STEERING BOX. ONCE AGAIN WITH ANOTHER 10K MILES THE PROBLEM HAS COME BACK. EVERYONE KNOWS THE BS THE DEALERSHIP GIVES YOU ONCE THE WARRANTY IS OUT. THERE NEEDS TO BE A RECALL, DRIVING WHILE PULLING A TRAILER MAKES ISSUE MUCH WORSE. ALSO ON A WINDY DAY THE PROBLEM IS MUCH WORSE AND CAN CAUSE A WRECK. THE DEALERSHIP HAS PERFORMED THE STB TWO OR THREE TIMES, IT'S ONLY A TEMP FIX. TIME FOR GM RECALL.

Over a week of time the steering when driving straight became unstable. when driving straight the vehicle will wander within lane or leave lane and you have to input 6" to 12" of wheel steering back and forth to stay on intended path.

WHILE DRIVING THE TRUCK WAS DIFFICULT TO CONTROL. IT WANDERED WHILE THE STEERING WHEEL WAS STRAIGHT AND WHEN YOU ATTEMPTED TO BRING THE TRUCK BACK TO CENTER, IT WOULD OVER CORRECT. THIS WAS MORE DIFFICULT WHEN TOWING A FIFTH WHEEL RV. IT WAS A CONSTANT CHALLENGE TO KEEP THE TRUCK AND TRAILER IN MY LANE.

17,200 MILES AND THE STEERING HAS 3-4 INCHES OF SLOP IN IT BEFORE THE TRUCK BEGINS TO TURN. IT IS EXTREMELY HARD AND DANGEROUS TO DRIVE. WANTS TO LEAVE ITS LANE CONSTANTLY. MECHANIC FOUND THE LASH NUT TO BE BACKED HALFWAY OFF, THE GEAR BOX IS LEAKING FLUID, THE POWER STEERING PUMP IS LEAKING FLUID, AND THE HOSES ARE LEAKING AS WELL. 3 YEAR WARRANTY ENDED A LITTLE OVER A MONTH AGO, SO GM SR. ADVISOR SAID THAT THEY WOULD NOT COVER ANYTHING, EVEN THOUGH IT IS WELL UNDER THE MILEAGE PORTION OF THE WARRANTY PARAMETERS. THE CUSTOMER RELATIONS MANAGER AT THE LOCAL DEALERSHIP REFUSED TO CALL ME PER THE REQUEST OF THE GM CASE MANAGER, AND HE PASSED MY CASE TO ONE OF HIS SERVICE ADVISERS, SO NO HELP FROM MY DEALERSHIP AT ALL. THERE ARE 7 TSB'S FOR THIS ISSUE #PIT5501C->F & 18-NA-280. THE GM SERVICE BULLETIN SPECIFICALLY SAYS "ALL VIN #'S FOR 2016 2500HD" "ALL ENGINES" & "ALL TRANSMISSIONS", YET SR. ADVISORS AT GM CUSTOMER CARE SAY NOTHING IS ATTACHED TO MY ACCOUNT, AND MY TRUCK HAS NOT BEEN INTO A GM DEALERSHIP IN A YEAR, SO THEY WILL NOT COVER ANYTHING. HELLO, 3 YEARS OLD AND 17,000 MILES, THAT'S AN AVERAGE OF 5,666 MILES PER YEAR WHICH IS NOT EVEN ENOUGH MILES FOR GM'S RECOMMENDED OIL CHANGE PERIOD. RECALL THESE DEFECTIVE STEERING GEAR BOXES BEFORE SOMEONE GETS SEVERELY INJURED OR EVEN KILLED! I HAVE PICTURES I CAN SUBMIT IF NEEDED.

TL* THE CONTACT OWNS 2016 CHEVROLET SILVERADO 2500. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 40 MPH, THE STEERING WHEEL WAS LOOSE AND IT WAS DIFFICULT TO STEER THE VEHICLE STRAIGHT. THE VEHICLE WAS TAKEN TO DON HATTEN CHEVROLET SERVICE (6000 HATTAN DR, WICHITA, KS 67219, (316) 633-7175) AND THE CONTACT WAS INFORMED THAT THE STEERING GEAR BOX NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT COVERED UNDER WARRANTY AND THAT THE REPAIR WAS NOT COVERED UNDER WARRANTY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 25,000.

AT AROUND 27900 MILES ALL OF A SUDDEN THE STEERING WHEEL HAS 3 TO 4 INCHES OF FREE PLAY. IT IS SLOPPY AT ALL SPEEDS, IT IS WAS HARD TO MAINTAIN THE LANE ESPECIALLY AT HIGHWAY SPEEDS WHILE GOING OVER A BRIDGE DECK WHERE THE BLACKTOP MEETS THE CONCRETE, THE TRUCK WOULD JERK TO THE RIGHT OR LEFT. I CALLED MY DEALERSHIP BONNER CHEVROLET IN KINGSTON PA. I WAS ABLE TO DROP IT OFF AND TOLD THEM MY PROBLEM AND THAT WAS A SERVICE BULLETIN PIT5501C FOR IT. THEY PUT ADHESIVE ON THE BOLT FOR THE STEERING BOX. NOW LESS THAN 3000 MILES THE STEERING IS SLOPPY AGAIN. HOW MANY MORE COMPLAINTS DOES THERE HAVE TO BE TO HAVE THE GEAR BOX REPLACED? DOES SOMEONE HAVE TO GET KILLED OR SERIOUSLY INJURED? *TR

TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 2500. THE CONTACT STATED THAT THE STEERING WHEEL WOBBLED WHILE STEERING THE VEHICLE. THE CONTACT WHO MENTIONED BEING A CERTIFIED MECHANIC STATED THAT THE STEERING WHEEL LASH ADJUSTER FOR THE POWER STEERING GEAR BOX BOLTS LOOSENED. THE CONTACT REPAIRED THE VEHICLE BY REPLACING THE STEERING GEARBOX. THE CONTACT REFERENCED TECHNICAL SERVICE BULLETIN, 18-NA-280, AS A POSSIBLE FIX FOR THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO THE NEAREST DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 48,000.

AT APPROXIMATELY 9,700 MILES THE STEERING IN MY 2016 2500HD CHEVROLET SLIVERADO LTZ SUDDENLY HAD 3-4 INCHES OF PLAY IN THE STEERING WHILE DRIVING. THIS MADE THE TRUCK DIFFICULT TO CONTROL. THE DEALER WAS HELPFUL AND REPLACED THE STEERING BOX AT NO COST. THE TRUCK NOW HAS 51,000 MILES ON IT AND IT HAS PLAY IN THE STEERING GEAR BOX AGAIN. THE DEALER SAID THEY ALREADY PUT A STEERING BOX IN THE TRUCK AND OFFERED TO "HELP" BY ONLY CHARGING ME 1,000 DOLLARS FOR ANOTHER NEW STEERING BOX, DUE TO THE EXCESSIVE PLAY IT HAS AGAIN. I HAVE SEVERAL CONCERNS, FIRST AND FOREMOST IS THE FACT THE TRUCK IS DANGEROUS TO DRIVE ESPECIALLY AT HIGHER SPEEDS. SECONDLY, THE SPEED AT WHICH THE PLAY IN THE STEERING WHEEL OCCURS. IN MY CASE, BOTH EVENTS HAPPENED WHILE DRIVING AND THE STEERING WENT FROM NORMAL TO PROBLEMATIC INSTANTLY. I AM BEYOND UNDERSTANDING WHY GM HASN'T PUT OUT A RECALL ON THIS ISSUE. YOU SHOULD ALWAYS BE ABLE TO STEER AND STOP YOU VEHICLE. MY OTHER CONCERNS INVOLVE PUTTING A THIRD GEAR BOX IN THE TRUCK AT A COST OF A 1,000 DOLLARS WITH NO GUARANTEE THE THIRD ONE WON'T DO THE SAME THING IN ANOTHER 9,700 TO 41,000 MILES. IT WOULD BE SERIOUSLY NICE TO KNOW, WHEN DRIVING DOWN THE ROAD AT THE POSTED 60 MPH SPEED LIMIT, YOUR TRUCK DOESN'T DECIDE TO ALL THE SUDDEN WONDER OVER INTO THE ONCOMING TRAFFIC, AS MINE DID. I WOULD APPRECIATE IT IF SOMEONE WOULD HELP THOSE OF US IN THIS POSITION. GM OBVIOUSLY HAS A PROBLEM THEY DON'T SEEM TO BE ADDRESSING.

VERY LOOSE(EXTREME PLAY) STEERING. STEERING HAS AT LEAST 3 INCHES OF PLAY. WHEN GOING AROUND CURVES YOU HAVE TO STEER THE PLAY UNTIL THE LOOSENESS(PLAY) IN THE STEERING CATCHES. THIS IS NOT SAFE. PLEASE ADVISE. 55,000 MILES. WHEN DRIVING STRAIGHT, THE STEERING WHEEL CAN BE MOVED BACK AND FORTH A CONSIDERABLE AMOUNT WITHOUT OUT HAVING ANY EFFECT ON THE ACTUAL TURNING OF THE VEHICLE. THIS ISSUE IS CONSTANT. IT IS ALWAYS HAPPENING IF THE VEHICLE IS ON. PLEASE ADVISE ASAP.

STEERING WHEEL WAS VERY LOOSE TOOK IT IN TO DEALERSHIP AND THEY SAID MY STEERING GEARBOX IS GOING OUT WAITING ON PART DIFFICULT TO KEEP TRUCK ON ROADWAY IT DOES IT ON HIGHWAY 64 GOING 70, OR ON BACK ROADS RUNNING 35 THERE IS SO MUCH PLAY ITS VERY HARD TO KEEP IN CONTROL. TRUCK ONLY HAS 40000 MILES SEEN MANY MANY OTHER PEOPLE HAVING TO DO THE SAME THING MORE THAN ONCE IN A 10000 MILE TIME FRAME THIS ISSUE NEEDS TO BE ADDRESSED BEFORE SOMEONE GETS HURT.

AROUND 35,000 MILES THE STEERING BECAME VERY SLOPPY. 4-6 INCHES OF PLAY BEFORE RESPONDING. THE DEFECTIVE STEERING BOX ALSO ACTIVATES STABILITRACK WHILE DRIVING ON CLEAR ROAD CONDITIONS JERKING THE VEHICLE TO THE LEFT. TOOK THE TRUCK THE WILSON COUNTY CHEVROLET BUIK GMC IN LEBANON TN. THEY PERFORMED SERVICE BULLETIN '#PIT5501C. PROBLEM CAME BACK A FEW DAYS LATER. THEY SAID THE STEERING BOX AND PITMAN ARM NEEDED TO BE REPLACED BUT WAS NOT COVERED UNDER WARRANTY. I DO NOT FEEL SAFE DRIVING THE TRUCK WHILE IT JERKS ME ALL OVER THE ROAD. GM NEEDS TO STEP UP AND FIX THE ISSUE ON HUNDREDS OF TRUCKS AFFECTED BY THIS STEERING ISSUE!!!

TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 2500. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL LOOSENED AND BECAME DIFFICULT TO STEER WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO DUBLIN CHEVROLET GMC BUICK (2042 VETERANS BLVD, DUBLIN, GA 31021, 478-246-4916) AND WAS INFORMED THAT HE WOULD HAVE TO HAVE THE VEHICLE DIAGNOSED BEFORE THE DEFECT COULD BE REMEDIED. THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBER: 9-5643729875. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 25,000.

TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 2500. WHILE DRIVING, THE STEERING WHEEL BECAME LOOSE AND VEERED TO THE LEFT. THE CONTACT HAD TO TURN THE STEERING WHEEL FOUR TO SIX INCHES TO THE RIGHT BEFORE HE COULD DRIVE NORMALLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. ON SOME OCCASIONS, THE FAILURE WAS UNABLE TO BE CORRECTED. THE VEHICLE WAS TAKEN TO M K SMITH CHEVROLET (12845 CENTRAL AVE, CHINO, CA 91710, (909) 743-5697) WHERE IT WAS DIAGNOSED THAT A NUT INSIDE THE STEERING BOX BECAME LOOSE AND NEEDED TO BE REPLACED TO PREVENT IT FROM BECOMING EVEN MORE LOOSE. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 19,614. *PM*JB

VERY SLOPPY STEERING ABOUT 3 TO 4 INCHES IN TURNING STEERING WHEEL TO MAKE CORRECTION IN DIRECTION OF TRUCK TO KEEP IN CENTER OF ROAD WHEN TRAVELING FROM 20 TO 70 MPH.

2-4' PLAY INTERMITTENTLY AND UNEXPECTEDLY, TRUCK IMMEDIATELY GOES TO THE LEFT OR TO THE RIGHT AT SPEEDS 30 MPH UP TO 65MPH. THIS HAPPEN DOWN A HIGHWAY AND ON ROADWAYS WHICH AT 30 MPH THE TRUCK VEERED LEFT INTO THE OTHER LANE WITH ANOTHER CAR COMING TOWARDS ME, CAR SWERVED TO MISS ME PREVENTING A HEAD ON HEAD COLLUSION. TRUCK HAS 35,500 MILES ON IT. THERE ARE SEVERAL COMPLAINTS ONLINE TO THIS EXACT PROBLEM. I DO HOPE A RECALL OR INVESTIGATION HAPPENS PRIOR TO SOMEONE HAVING TO DYE BECAUSE OF THIS ISSUE.

TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 2500. WHILE DRIVING 45 MPH, THE STEERING WHEEL HAD A LOT OF PLAY AND TURNED SPONTANEOUSLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO ROGERSVILLE CHEVROLET (5655 U S 11W, ROGERSVILLE, TN 37857, (423) 207-2394) WHERE IT WAS DIAGNOSED THAT THE GEAR IN THE STEERING BOX, OUTER ARM, AND TIE ROD ARMS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND WERE OF NO HELP. THE FAILURE MILEAGE WAS 42,000.*DT*JB

TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 2500. WHILE DRIVING 25 TO 60 MPH, THE STEERING WHEEL PIVOTED TO THE LEFT AND RIGHT. THE CONTACT HAD TO HOLD THE STEERING WHEEL WITH BOTH HANDS TO KEEP IT IN THE LANE. THE VEHICLE WAS TAKEN TO PINE BELT CHEVROLET (1088 NJ-88, LAKEWOOD, NEW JERSEY 08701, 848-299-4435) WHERE IT WAS DIAGNOSED THAT THE STEERING GEAR BOX WAS LOOSE AND LEAKING (FAILURE CODE: PA45908). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 9-5091926728. THE FAILURE MILEAGE WAS 45,000.

THE STEERING IS VERY LOOSE/EXCESSIVE LASH. UP TO 4 INCHES OF FREE STEERING WHEEL TRAVEL. NOT AS NOTICEABLE FROM 0-40 OR OVER 70MPH BUT IN BETWEEN IS VERY NOTICEABLE! THIS ALSO MAKES THE TRUCK SEEM "DARTY" WHEN CHANGING DIRECTIONS ON WINDING ROADS AND UNEVEN SPOTS IN THE PAVEMENT. I TOOK MY TRUCK TO THE DEALER AND THEY SAID THAT IT IS A VERY COMMON PROBLEM IN THE 2500 TRUCKS AND THEY DONT UNDERSTAND WHY IT ISNT A RECALL. PARTS AND LABOR TO FIX A "DESIGN FLAW" GEAR IN THE STEERING BOX $2,000. THIS IS RIDICULOUS THAT A 2016 MODEL VEHICLE WITH 42,000 MILES HAS THIS ISSUE. THIS IS MOST DEFINITELY A SERIOUS SAFETY ISSUE! AFTER RESEARCHING THIS PROBLEM I HAVE NOTICE A LOT OF COMPLAINTS WITH THIS MODEL TRUCK HAVING THE SAME ISSUE. IN SOME OF THE REPORTS THAT I HAVE SEEN SOME OF THE TRUCKS ARE HAVING THE SAME PROBLEM WITH LESS THAN 15,000 MILES.

I WAS DRIVING SOUTH ON US HWY 43 AT 63 MPH AND MY POWER STEERING WENT OUT RESULTING IN MY TRUCK LEAVING THE ROAD AND CRASHING INTO THE TREES ON THE NORTHBOUND RIGHT OF WAY I KNOW THAT THE PREVIOUS YEAR TRUCKS HAVE A RECALL ON THE ELECTRONIC STEERING SYSTEM BUT THERE ARE NO RECALLS ON MY TRUCK AS OF YET ON THE POWER ASSISTED STEERING I WAS LUCKY PLEASE HELP KEEP ANYONE ELSE FROM GETTING HURT FROM THIS FAULTY SYSTEM