2021 Chevrolet Silverado 2500 Latches/Locks

The contact owns a 2021 Chevrolet Silverado 2500. The contact stated while the vehicle was turned off and shifted into park, the tailgate opened independently. The failure occurred frequently, and the contact removed the fuse to prevent the tailgate from unlatching independently. The contact stated that the failure only occurred while the vehicle was not in drive. The dealer had been contacted and notified of the failure. After researching the failure, the contact became aware of NHTSA Campaign Number: 24V060000 (Latches/Locks/Linkages); and related the failure to the recall. The dealer confirmed that the VIN was not included in NHTSA Campaign Number: 24V060000 (Latches/Locks/Linkages). The vehicle was not repaired. The manufacturer was informed of the failure, and a case was opened. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was unknown.

The contact owns a 2021 Chevrolet Silverado 2500. The contact stated that while the vehicle was parked, the tailgate continuously opened and closed independently. The tailgate open warning light was illuminated. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 24V060000 (Latches/Locks/Linkages); but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 74,000.

The contact owns a 2021 Chevrolet Silverado 2500. The contact received recall notifications of NHTSA Campaign Number: 24V060000 ( Latches/Locks/Linkages) and would like to be removed from the recall distribution list of NHTSA Campaign Number: 24V060000 ( Latches/Locks/Linkages) because the bed of the vehicle had been replaced and the recall was no longer applicable. The dealer was not contacted. The manufacturer was contacted.

The contact owns a 2021 Chevrolet Silverado 2500. The contact stated that while driving approximately 10 MPH, the electronic tailgate door erroneously unlatched and continued to open and close. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in NHTSA Campaign Number: 24V060000 (Latches/Locks/Linkages). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 32,200.

The contact owns a 2021 Chevrolet Silverado 2500. The contact stated while driving at an undisclosed speed, the tailgate unlatched and caused the tools to fall out of the vehicle. The tailgate warning light was illuminated. The contact stated that occasionally while attempting to close the tailgate, the tailgate failed to close and latch securely. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to NHTSA Campaign Number: 24V060000 (Latches/Locks/Linkages). The dealer was made aware of the failure and confirmed that the VIN was not included in the recall. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was unavailable.

The contact owns a 2021 Chevrolet Silverado 2500. The contact stated that while the vehicle was parked, the tailgate opened unintendedly. There were no warning lights illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 24V060000 (Latches/Locks/ Linkages) however, the VIN was not included. The vehicle was taken to the local dealer, who informed the contact that the VIN was not under recall. The vehicle was not diagnosed or repaired. The manufacturer was contacted and informed the contact that there was no recall coverage on the vehicle; however, the repair could be paid for out-of-pocket, and reimbursement sought afterward. The failure mileage was approximately 27,000.