2024 Chevrolet Silverado 2500 UNKNOWN OR OTHER
Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.
Complaint Timeline
Chronological view of owner reports
The transmission valve has gone bad a few thousand miles outside of warranty. This part has widely been recalled in Silverados up to 2022 but is not including 2024 yet. This is the same issue, that I also had with my Chevy Tahoe last August. Please include 2024 2500 Silverados.
2024 Chevrolet 2500 HD purchased new. Vehicle did not include a complete owners manual only a brief description of vehicle. Many safety issues were left out such as maintenance schedules that could affect performance and safety over the life of the vehicle. another issue that was omitted was the operation of the automatic tailgate that was involved in a previous recall. I contacted Chevrolet and asked for the complete version of the owners manual and was told the the incomplete manual was all that was included in the purchase of a $72,000 truck. I was directed to a third party which offered the complete manual for $94.00 which included $32.00 shipping and handling. Book rate shipping is $5.95. For an automaker to excessivey profit from a safety problem is inexcusable and a danger to the public.
My husband and I were driving his Chevy Silverado with our two dogs in the back. Without any warning or any alert, our vehicle came to a complete stop in the middle lane on a three lane highway. Not a slow stop where there was any time. I’m confirming immediate. At that time, the vehicle would not move at all for almost 5 minutes. As we sat there praying to God that we wouldn’t die as tractor trailers and other vehicles came flying past missing us by inches. It’s truly a miracle that no one was killed. He put truck in neutral and pressed start button and was not able to go any faster then 5 mph and once again a miracle we were able to make it to shoulder of highway without being hit. The vehicle was shaking excessively and flashing things like emissions, traction, as our videos and pictures will show when we made it to side of highway. This is a disgrace that any vehicle would ever be manufactured with this outcome. I am deeply grateful that my husband and I and our two dogs are alive and not injured but this should NEVER happen again.
Engine light is on sdgm module abnormal
Onstar stopped working after an over the air software update and has not worked since.
AC will not run while truck is in idle. I was told by the dealer all GM trucks with the 6.6 gasoline engine this is a standard on them. this is a major safety issue when it becomes 100 F outside.
AC will not run while truck is in idle. I was told by the dealer all GM trucks with the 6.6 gasoline engine this is a standard on them. this is a major safety issue when it becomes 100 F outside.
Side mirrors are loose at pivot point, driving at highway speed can blow them closed to the window causing a lack of visibility and requiring me to exit and pull the mirrors back out. Extensive research has not revealed a solution, I have inquired with my dealer, they will not follow up. This has happened several times.
Trailer brake controller repeatedly failed. The TBC would turn on and off randomly, the trailer we were towing then had no trailer brakes. This has aTSB associated with it, but this is a safety issue and should be a safety recall. The TSB is 23-NA-149. I am a mechanical engineer and my wife is a software engineer and we spent many hours troubleshooting this on the road away from home. GM must be compelled to elevate this to a Recall as the condition of no trailer brakes can lead to a crash and deaths. Thank you.
While the phone connects to android auto, the system will treat the music as a phone call and reduces the A/C to account for the possible noise on a phone call from the system. The vehicle is in Arizona, and this is a problem that you want to avoid. The A/C system will only resume when phones are disconnected from the truck. The issue happens when phones are connected via Bluetooth or a cord in the USB-C slot. Incoming messages will not play when they come in. The system states that no active subscription is enabled to allow messages to play across the truck's device using google assist. The issue poses concerns as Arizona is a hand-free device state. The truck does not allow the full abilities of the android auto system.
We have a 2022 Grand Design Imagine 2800BH for two years and towed it with a 2018 RAM 2500. Just recently purchased the 2024 Silverado 2500HD and our first tow the new truck kept disconnecting the trailer brakes then reconnecting. Apparently the new 2024 are having issues with their trailer brake modules recognizing trailers being attached. When you are towing a travel trailer and you need to brake and they’re not available because your tow vehicle is having issues recognizing a trailer brakes.
Continued loss of trailer lights and brakes. This truck has the tow package installed by the manufacturer and apparently the truck doesn’t recognize or see LED lights causing it to lose the connection between the truck and trailer
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Quick Summary
The 2024 Chevrolet Silverado 2500 has 12 UNKNOWN OR OTHER complaints on file. Review the timeline above for detailed owner experiences.