84 complaints reported

1997 Chevrolet Suburban Steering

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
84
Crashes
4
Fires
1
Injuries
2

Complaint Timeline

Chronological view of owner reports

Jan 2001

I HAVE A NEWSPAPER ARTICLE FROM 1999 STATING NHTSA INVESTIGATING THIS PROBLEM IN 1997 TO 1999 GMC VEHICLES. YOUR DATA BASE SHOWS NO COMPLAINTS, BUT THE ARTICLE STATED 76 COMPLAINTS IN 1999 AND 4 CRASHES. THERE MUST BE MORE BY NOW, AND THE REPLACEMENT ELECTRONICALLY VARIABLE ORIFICE THAT WAS REPLACED IN MY VEHICLE HAS FAILED AGAIN.*AK

Type: Vehicle, Vehicle: 1997 CHEVROLET SUBURBAN, Manufacturer: General Motors, LLC
Incident: Aug 1999
Dec 2000

WE HAD CAR LOOKED AT, SMALL LEAK IN POWER STEERING FIXED,DIDN'T HELP..FOUND NO MAJOR WEAR ON ANY STEERING PARTS.... INTERESTING, SISTER HAS SAME CAR, WITH SAME PROBLEM, HERS DOES THIS 'CATCH' FEELING, TURNING LEFT OR RIGHT! I ALSO FEEL THE 'CATCH' IF DRIVING OVER AN UNEVEN SPOT ON ROAD GOING STRAIGHT. *AK

Type: Vehicle, Vehicle: 1997 CHEVROLET SUBURBAN, Manufacturer: General Motors, LLC
Incident: Jan 2000
Dec 2000

THERE IS A GRINDING IN THE STEERING COLUMN. *SLC

Type: Vehicle, Vehicle: 1997 CHEVROLET SUBURBAN, Manufacturer: General Motors, LLC
Nov 2000

LOSS OF STEERING POWER AND EXCESSIVE PLAY IN THE STEERING FOR UP TO 4-5 SECONDS AT HIGHWAY SPEEDS. *AK

Type: Vehicle, Vehicle: 1997 CHEVROLET SUBURBAN, Manufacturer: General Motors, LLC
Incident: Apr 1998
Nov 2000

INTRMITTENTLY WHEN TURNING WHEEL SLIGHTLY VEHICLE OVERSTEERS. DEALER IS INSPECTING VEHICLE.*AK

Type: Vehicle, Vehicle: 1997 CHEVROLET SUBURBAN, Manufacturer: General Motors, LLC
Nov 2000

WHILE TRAVELING AND WHEN GOING AROUND A BEND VEHICLE LOST STEERING. DEALER STATED EVO SENSOR NEEDED TO BE REPLACED. PLEASE PROVIDE FURTHER INFORMATION. *AK

Type: Vehicle, Vehicle: 1997 CHEVROLET SUBURBAN, Manufacturer: General Motors, LLC
Sep 2000

ERRATIC POWER STEERING ASSIST WHILE DRIVING. *AK

Type: Vehicle, Vehicle: 1997 CHEVROLET SUBURBAN, Manufacturer: General Motors, LLC
Sep 2000

WHILE TRAVELING AND WITHOUT ANY INDICATION VEHICLE WOULD TRAVEL FROM LEFT OR RIGHT WITHOUT STEERING WHEEL BEING TURNED, SENSOR WAS GONE. PLEASE PROVIDE FURTHER INFORMATION. *AK

Type: Vehicle, Vehicle: 1997 CHEVROLET SUBURBAN, Manufacturer: General Motors, LLC
Sep 2000

EA-99-011; WHILE DRIVING AND UPON ATTEMPTING TO MAKE A LEFT OR A RIGHT HAND TURN, STEERING WHEEL LOCKED UP. PROBLEM WAS MORE LIKELY TO OCCUR WHEN MAKING A LEFT HAND TURN. ALSO, NOTICED PLAY IN STEERING WHEEL ,CAUSING VEHICLE TO PULL LEFT AND RIGHT. CONSUMER HAS CONTACTED DEALER AND MANUFACTURER, CASE NUMBER C00509683. PLEASE PROVIDE ANY FURTHER DETAILS. *AK

Type: Vehicle, Vehicle: 1997 CHEVROLET SUBURBAN, Manufacturer: General Motors, LLC
Aug 2000

WHEN MAKING A RIGHT TURN THERE IS SOME OVERSTEERING DUE TO A BAD POWER STEERING: HYDROBOOST UNIT. THE DEALER HAS BEEN CONTACTED.*AK

Type: Vehicle, Vehicle: 1997 CHEVROLET SUBURBAN, Manufacturer: General Motors, LLC
Incident: Jan 2000
Aug 2000

AT SPEEDS ABOVE 30 MPH THE STEERING BECOMES UNSTABLE/LOOSE ESPECIALLY IN TURNS WHEN THE VEHICLE JERKS SUDDENLY IN THE SAME DIRECTION AS THE TURN. THE VEHICLE ALSO WANDERS AT HIGHWAY SPEEDS AND CAUSES OVERSTEERING WHEN CHANGING LANES. THIS IS A VERY UNSAFE SITUATION WHEN TOWING CAUSING THE TRAILER TO SWERVE BACK AND FOURTH. I BOUGHT AN EXTENDED WARRANTY ON THIS VEHICLE AND I AM PLANNING ON TAKING IT IN TO THE DEALERSHIP WHERE I BOUGHT IT TO HAVE IT CHECKED/REPAIRED BUT BASED ON THE NUMBER OF COMPLAINTS I HAVE READ ABOUT THIS PROBLEM I BELIEVE THIS SHOULD BE ADDRESSED BY THE MANUFACTURER BECAUSE IT IS A DEFINITE SAFETY HAZARD. I HAVE OWNED THREE GM TRUCKS (1989,1993 AND 1996) AND NONE HAS FELT AS UNSTABLE OR AS DANGEROUS AS THIS SUBURBAN. IF THE DEALER IS UNABLE TO CORRECT THE PROBLEM UNDER MY EXTENDED WARRANTY DO I HAVE ANY OTHER RECOURSE TO CORRECT THIS PROBLEM?

Type: Vehicle, Vehicle: 1997 CHEVROLET SUBURBAN, Manufacturer: General Motors, LLC
Incident: Aug 2000
Aug 2000

STEERING WHEEL POSITION SENSOR WAS FAULTY, CAUSING STEERING TO FLOAT FEELING LIKE A MOMENTARY LOSS OF STEERING FOR A SECOND. CONSUMER WROTE CHEVROLET A LETTER.*AK

Type: Vehicle, Vehicle: 1997 CHEVROLET SUBURBAN, Manufacturer: General Motors, LLC
Incident: Jan 2000
Aug 2000

ONGOING / ERRATIC PROBLEM WITH POWER STEERING SYSTEM CAUSING MOMENTARY LOSS OF STEERING CONTROL. DEALER NOTIFIED, AND REPLACED STEERING SENSOR. YEAR LATER PROBLEM REOCCURRED. PLEASE FEEL FREE TO PROVIDE ANY FURTHER DETAILS. *AK

Type: Vehicle, Vehicle: 1997 CHEVROLET SUBURBAN, Manufacturer: General Motors, LLC
Incident: Sep 1999
Aug 2000

STEERING SENSOR REPLACED SEVERAL TIMES DUE TO STEERING JERKING AND DIRECTIONAL PROBLEMS, NOT ABLE TO RECTIFY, FINALLY CONSUMER HAD THE STEERING SENSOR TAKEN OUT TO REMEDY PROBLEM (DESIGN). *MJS

Type: Vehicle, Vehicle: 1997 CHEVROLET SUBURBAN, Manufacturer: General Motors, LLC
Incident: Jan 1997
Jul 2000

ODI # ON LAST REPORT: 720833. NO SAFETY DEFEC TLISTED IN SUMMARY. *AK

Type: Vehicle, Vehicle: 1997 CHEVROLET SUBURBAN, Manufacturer: General Motors, LLC
Incident: Jun 2000
Jul 2000

VEHICLE STEERING WOULD BE VERY UNSTABLE AND GIVE WAY IN TURNS AT HIGH AND LOW SPEEDS. STEERING WHEEL WAS VERY LOOSE AND WOULD BE TIGHT IN A LEFT TURN AND NORMAL IN RIGHT TURNS. TOOK IT TO THE DEALER AND THEY SAID IT WAS A BAD STEERING GEAR BOX. I LOOKED UNDER THE PLASTIC SHROUD FOR THE STEERING INPUT SHAFT AND THE LOCKING NUT WAS LOOSE. THIS STEERING PROBLEM SEEMS TO BE A PROBLEM FOR OTHER SUBURBAN OWNERS AS WELL, I DON'T HTINK THIS GEAR BOX IS THE ONLY CAUSE AND DON'T THINK I SHOULD HAVE TO PAY 1000.00 DOLLARS FOR A REPAIR THAT IS A MANUFACTURER DEFECT. *AK

Type: Vehicle, Vehicle: 1997 CHEVROLET SUBURBAN, Manufacturer: General Motors, LLC
Incident: May 1999
Jun 2000

INTERMITTENTLY VEHICLE WOULD LOSE STEERING POWER. DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE FURTHER INFORMATION. *AK

Type: Vehicle, Vehicle: 1997 CHEVROLET SUBURBAN, Manufacturer: General Motors, LLC
May 2000

ONGOING PROBLEM; DEALER'S AWARE- NO FIXING PROBLEM- WHILE DRIVING EXHIBITS A LOOSE BEHAVIOR AT VARIOUS SPEEDS LIKE DRIVING ON ICE. *AK

Type: Vehicle, Vehicle: 1997 CHEVROLET SUBURBAN, Manufacturer: General Motors, LLC
Incident: Jan 2000
Apr 2000

PLEASE NOTE THERE SEEMS TO BE A PROBLEM IN STEERING THAT ALLOWS STEERING PRESSURES TO CHANGE WHILE TURNING WHEEL, IT IS AN ODD FEEL THAT IS NOTICED AT LOW SPEEDS

Type: Vehicle, Vehicle: 1997 CHEVROLET SUBURBAN, Manufacturer: General Motors, LLC
Incident: Jan 2000
Mar 2000

THE FAILURE MANIFESTED ITSELF BY MEANS OF OVERSTEERING TO THE POINT OF LOSING TRACTION AND SKIDDING ON RH OR LH FRONT WHEEL DEPENDING IN WHICH DIRECTION I WAS TURNING. IT USUALLY HAPPENED AT APPROX. 30 MPH. IT IS LIKE THE VEHICLE IS "TAKING OVER" THE STEERING. THIS OCCURRED MANY TIMES UNTIL I HAD THE "STEERING WHEEL POSITION SENSOR" REPLACED. ACCORDING TO CHEVROLET'S CUSTOMER SERVICE THEY ARE LOOKING IN TO THE PROBLEM, BUT AT THIS TIME DO NOT FEEL THAT IT IS A SAFETY PROBLEM. I FEEL OTHERVISE SINCE I ALMOST LOST CONTROL OF THE VEHICLE THE FIRST COUPLE OF TIMES IT HAPPENED. *AK

Type: Vehicle, Vehicle: 1997 CHEVROLET SUBURBAN, Manufacturer: General Motors, LLC
Incident: Jan 1999
Mar 2000

STEERING SUDDENLY JERKED TOWARD THE DIRECTION OF PRESSURE ON THE STEERING WHEEL. THIS SHOULD BE A RECALL EMERGENCY BEFORE IT TURNS INTO CAUSING FATALITIES LIKE THE TIRE SITUATION.*AK

Type: Vehicle, Vehicle: 1997 CHEVROLET SUBURBAN, Manufacturer: General Motors, LLC
Incident: Jan 2000
Feb 2000

STERERING WHEEL ROTATION SENSOR FAILED CAUSING THE STEERING WHEEL TO JERK WHILE DRIVING. THIS FAMILY HAS THREE SUBURBANS ALL THE SAME YEAR/MODEL AND THEY WHERE ALL REPAIRED FOR THE SAME PROBLEM. NLM

Type: Vehicle, Vehicle: 1997 CHEVROLET SUBURBAN, Manufacturer: General Motors, LLC
Incident: Mar 1999
Feb 2000

STEERING TENSION CHANGES DRASTICALLY CAUSING OVERSTEERING, STEERING ALSO LOCKS UP WHEN APPLYING BRAKES.*AK

Type: Vehicle, Vehicle: 1997 CHEVROLET SUBURBAN, Manufacturer: General Motors, LLC
Incident: Jan 2000
Dec 1999

STEERING ON THIS VEHICLE AT HIGHWAY SPEEDS IS NOT POSITIVE, HAS A FLOATING.. WANDER THAT MAKES IT FEEL LIKE YOU HAVE NO STEERING, AND WHEN YOU TRY TO RECOVER, IT OVER CORRECTS AND SWAYS. *AK

Type: Vehicle, Vehicle: 1997 CHEVROLET SUBURBAN, Manufacturer: General Motors, LLC
Nov 1999

WHEN DRIVING AT ANY SPEED THE STEERING WHEEL IS GOING TO THE LEFT OR TO THE RIGHT OR WHEREVER THE STEERING TAKES THE VEHICLE. DEALER REPLACED STEERING WHEEL SENSOR. *AK

Type: Vehicle, Vehicle: 1997 CHEVROLET SUBURBAN, Manufacturer: General Motors, LLC
Incident: Jan 1999

Trend Over Time

Complaints by year

Quick Summary

The 1997 Chevrolet Suburban has 84 Steering complaints on file. 4 crashes have been reported. Review the timeline above for detailed owner experiences.