2004 Chevrolet Suburban Electrical System

The contact owns a 2004 Chevrolet Suburban. The contact stated that while driving at an undisclosed speed at night, the instrument panel gauges, and warning lights functionality became inoperable. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 150,000.

TAKATA RECALL. THE GAUGE CLUSTER STOPPED WORKING. NOW THE IGNITION AND AC WILL NOT WORK. OIL PRESSURE SENSOR READING WRONG. TOOK IT TO GET CODE READ AND 35 CODES CAME UP. HAD TO PUT ON A TOGGLE SWITCH JUST TO START IT. CANT SEE SPEED AND THAT MAKES IT VERY DANGEROUS TO DRIVE AT THIS POINT. THINK ALL OF THIS IS DUE TO WATER LEAK ON DRIVERS SIDE. STEERING CONTROLS STOPPED WORKING TODAY. THIS REALLY NEED TO BE A SAFETY CONCERN TO THE MANUFACTURER AS IT COULD REALLY GET SOMEONE HURT OR KILLED.

THE TRUCK FAILS TO RESTART AFTER DRIVING IT AN AT FIRST IT WOULD RESTART AFTER 15 - 20 MINUTES AFTER IT SITS AN NOW IT DOES NOT START AT ALL SO FAR I KNOW IT IS HAPPENING TO MORE THAN 20 VEHICLES INCLUDING THE STATE PATROL 2016 SUBURBANS AND SEVERAL OF THE PICKUPS

THE GEAR SHIFT INDICATOR LIGHTS IN THE GM INSTRUMENT CLUSTER ARE NO LONGER WORKING. THIS CREATES A SAFETY ISSUE BECAUSE THE DRIVER CAN SHIFT INTO THE INCORRECT GEAR ACCIDENTALLY CAUSING AN ACCIDENT. THERE IS NO OTHER ALTERNATE GEAR SHIFT INDICATOR IN THE VEHICLE.

WAS DRIVING DOWN INTERSTATE LOOKED AT SPEED IT WAS PEGGED OUT WAY PAST 120 I KNOW I WAS NOT GOING THAT FAST I WAS GETTING PASSED THEN WHEN I STOPPED IT ONLY COME DOWN TO ABOUT 110 SAYS U R RUNNING 100 SITTING STILL. *TR

SPEEDOMETER DOES NOT WORK OR INDICATES WRONG SPEED. MOST INSTRUMENT GAUGES ARE NOT WORKING OR ARE INTERMITTENT IN THEIR OPERATION. *TR

AFTER REPLACING TEMPERATURE SENSOR ON ENGINE BY GARAGE, THE TEMPERATURE GAUGE CONTINUES TO ACT WITH HIGH READINGS & NOW IT HAS PEGGED TO MAXIMUM HIGH TEMP. THIS IS DISCONCERTING AND MY WIFE & I ARE VERY NERVOUS TO DRIVE IT IN NOT KNOWING IF IT IS A REAL ISSUE OF CONCERN. EVEN THOUGH WE ARE NOT ORIGINAL OWNERS, AND THAT THERE HAS BEEN RELATED ISSUES WITH SPEEDOMETER, TEMP GAUGE, SENSOR, AND MORE COVERED BY COMPANY, THEY WILL NOT DO SO NOW ACCORDING TO LOCAL CHEVY DEALERSHIP & ETHICALLY I THINK ONCE THE REPAIRS HAVE BEEN NOTED AND THEN SHOW UP SHOULD BE HONORED. I BELIEVE THAT THE COMPANY WOULD HAVE SET ASIDE THE PARTS AND MONEY TO INSTALL. VIDEO OF REPAIR LOOKS LIKE A SKILLED MECHANIC COULD RESET ORIGINAL MILES ON CURRENT BAD GAUGE SET TO REPLACEMENT AND POP IN WITHIN 15-30 MINUTES. COST FOR PANEL IS ABOUT $300 AND IF I SHIP IT OUT TO AN ONLINE REPAIR CENTER THEY'LL CHARGE ABOUT $90 FOR REPLACEMENT PART WITH UPGRADED PARTS FOR DURABILITY. AS A VETERAN WHO HAD TO RETIRE FROM A CIVILIAN JOB EARLY DUE TO MY DISABILITIES AND THE MONEY THESE CAR COMPANIES RECEIVED FROM BANK CRASHES STABILIZATION IN THE TIME OF OFFERED REPLACEMENT WOULDN'T I BE ELIGIBLE BASED ON THAT? *TR

SPEEDOMETER READS THAT I'M GOING FASTER THAN I AM. I CANNOT TELL HOW FAST I AM GOING. WHEN THE VEHICLE IS OFF IT REGISTERS 10MPH. THIS CONCERNS ME GREATLY SINCE THIS IS MY ONLY VEHICLE AND I HAVE THREE CHILDREN THAT RIDE WITH ME EVERYWHERE I GO. I RESEARCHED THIS ON THE INTERNET HAVE FOUND MANY PROBLEMS WITH THE SPEEDOMETER ON THIS VEHICLE. SHOULD BE A RECALL. THIS IS DANGEROUS!!!! *TR

THE ENTIRE CONTROL PANEL ON THE DASH WILL GO OUT INCLUDING: SPEEDOMETER, RPM, GAS, OIL, ETC. WHEN THIS HAPPENS THE MESSAGE CENTER, INCLUDING THE ODOMETER, IS BLANK ALSO. AT FIRST THIS HAPPENED PERIODICALLY UPON STARTING UP THE VEHICLE IT WOULD NOT COME ON BUT WOULD COME OWN A FEW MINUTES AFTER DRIVING. THEN IT STARTED NOT COMING ON AT ALL. *TR

THE SPEEDOMETER GIVES A FALSE READING THAT COULD CAUSE OPERATION OF THE VEHICLE AT AN UNSAFE SPEED. THIS FIRST HAPPENED WHILE DRIVING WITH MY FAMILY. I NOTICED THAT THE SPEEDOMETER SEEMED TO BE GIVING A FALSE READING. USING A GPS MY WIFE WAS ABLE TO CONFIRM THAT I WAS UNKNOWINGLY TRAVELING AT A SPEED VERY DIFFERENT THAN THE SPEED LIMIT. THE ISSUE IS INTERMITTENT . THE DEALER SAYS THIS IS A KNOWN PROBLEM BUT WILL NOT FIX IT DESPITE THE OBVIOUS SAFETY CONCERNS. *TR

INSTRUMENT CLUSTER FAILED .TOOK VEHICLE TO DEALER ,THEY WANTED $500 TO REPLACE. TOOK IT BACK SEVERAL MONTHS LATER AND TRIED TO NEGOTIATE A LOWER PRICE AND ALSO FOUND THAT THIS HAS BEEN A WIDESPREAD PROBLEM AND THAT SOME CUSTOMERS REPORT ONLINE THAT THEY HAVE GOT THE DEALER TO REPLACE AT NO COST. MY CLUSTER HAS NOT BEEN REPAIRED AND I AM SEEKING TO HAVE GM REPAIR IT FOR FREE.. *TR

SPEEDO DOES NOT READ CORRECT, IT GETS STUCK AT VARIOUS NUMBERS...WHILE DRIVING OR PARKED ON OR OFF (SPEED CAN BE PLUS OR MINUS ACTUAL SPEED BY 5-55 MPH AT ANY GIVEN TIME. AND YOU NEVER KNOW WHEN, ALSO THE OIL PRESSURE GAUGE WILL GO PAST THE MARKED LIMIT WHEN THE TRUCK IS OFF, NO KEY IN THE IGNITION. *TR

2004 CHEVY SUBURBAN WITH APPROXIMATELY 125000 MILES HAD INSTRUMENT CLUSTER FAILURE WITH THE OIL PRESSURE GAUGE AND THE ALTERNATOR OR CHARGING SYSTEM GAUGE AFTER A DROP IN THE AMBIENT TEMPERATURE. TOOK TO DEALERSHIP WHO SAID THE ENTIRE CLUSTER MUST BE REPLACED. *TR

TL* THE CONTACT OWNS A 2004 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE GAUGES IN THE INSTRUMENT PANEL WERE INOPERABLE. THE ALTERNATOR AND TEMPERATURE GAUGE WOULD DISPLAY THAT THE VEHICLE WAS OVERHEATING. THE DEALER DIAGNOSED THAT THE INSTRUMENT CLUSTER PANEL WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS NOT CONTACTED AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 60,000 AND THE CURRENT MILEAGE WAS 67,000. THE VIN WAS UNAVAILABLE.

ON MY CHEVROLET SUBURBAN 2004; SPEEDOMETER FAILED. MY SPEEDOMETER DOES NOT WORK ANY MORE. IT NO LONGER CALCULATES SPEED. IT IS STUCK POINTING (RESTING) PAST FASTEST LABEL OF 120MPH. *TR

OUR 2004 CHEVROLET SUBURBAN LT HAS APPROXIMATELY 115K MILES. PERIODICALLY THE ENTIRE INSTRUMENT CLUSTER, WITH THE EXCEPTION OF A COUPLE OF LIGHTS, STOPS WORKING. NO GAUGES, NO SPEEDOMETER, ETC. SOMETIMES WHEN THIS HAPPENS THE DRIVER INFORMATION CENTER DISPLAYS STRANGE AND RANDOM CHARACTERS, SOMETIMES THE DIC SECTION IS ALL BLUE, AND SOMETIMES IT IS BLANK. I HAVE TRIED DISCONNECTING THE BATTERY TO RESET THE COMPUTER. THIS SEEMED TO WORK ONE TIME, BUT THE REST OF THE TIME THIS HAD NO EFFECT. THERE DOESN'T SEEM TO BE ANY PATTERN (DAY/NIGHT, HOT/COLD, ETC.) AS TO WHEN THIS MALFUNCTION WILL OCCUR, OR WHEN IT WILL RETURN TO NORMAL. WE ARE IN DAY 2 OF AN INSTRUMENT PANEL FAILURE AT THIS TIME. *TR

I STARTED THE HOMEWARD SEGMENT OF AN 800 MILE TRIP ON JULY 4TH WEEKEND. SPEEDOMETER APPEARS TO BE WORKING CORRECTLY BECAUSE I MADE IT THROUGH THE FIRST POLICE RADAR CHECKPOINT WITHOUT ANY PROBLEMS. I EXITED THE INTERSTATE AND ENTERED A 4 LANE HIGHWAY. AFTER DRIVING AN ESTIMATED 50 MILES FOR THE DAY I WAS STOPPED BY THE STATE POLICE. HE SAID THAT HIS RADAR HAD ME GOING 74 IN A 55 SPEED ZONE WHEN ME SPEEDOMETER INDICATED 55 MPH. WHEN THE OFFICER INFORMED ME OF MY SPEED, I LOOKED AT MY SPEEDOMETER AND SAW THE NEEDLE WAS BELOW 0 MPH. THE SCARY PART OF THIS IS THAT I DID NOT REALIZE THAT I WAS GOING OVER THE SPEED LIMIT, PROBABLY BECAUSE I WAS ACCLIMATED TO THE HIGHER INTERSTATE SPEED, MY SPEED ODOMETER INDICATED I WAS TRAVELING THE SPEED LIMIT, AND UP UNTIL THIS TIME I HAD NO INDICATION THAT MY SPEEDOMETER WAS NOT WORKING PROPERLY. I CONTINUED WITH THE TRIP AND USED MY GPS TO KEEP ME AT A SAFE SPEED THE REST OF THE TRIP. I COMPARED THE SPEEDOMETER MPH WITH THE GPS MPH MANY TIMES THROUGHOUT THE REST OF THE TRIP. THE SPEED ODOMETER WENT DOWN TO 0 MPH WHEN I WAS DRIVING 65 MPH AFTER DRIVING AN ESTIMATED ADDITIONAL 40 MILES. AFTER DRIVING AN ADDITIONAL 30 MILES THE SPEED ODOMETER WAS INDICATING THE CORRECT SPEED. THE SPEEDOMETER MALFUNCTIONED ABOUT 70% OF THE TRIP. IT WOULD ALTERNATE BETWEEN NOT WORKING CORRECTLY AND WORKING CORRECTLY THROUGHOUT THE TRIP. I TOOK THE VEHICLE TO THE CHEVY DEALER THE FIRST BUSINESS DAY BACK HOME. THE DEALER SAID THE WHOLE INSTRUMENT CLUSTER MUST BE REPLACED. I AUTHORIZED THE DEALER TO REPLACE THE INSTRUMENT CLUSTER AND THE DEFECTIVE INSTRUMENT CLUSTER IS GOING BACK TO BE REFURBISHED. THIS FAILURE COMPROMISED NOT ONLY MY SAFETY BUT ALSO MY FAMILY'S SAFETY AND THE SAFETY OF OTHER DRIVERS. RESEARCHING THE INTERNET, I AM FINDING THIS PROBLEM SEEMS TO BE WIDESPREAD. *TR

SPEEDOMETER BEGAN READING INCORRECTLY, PEGGED OUT AT MAXIMUM, DRIFTS AIMLESSLY, THEN STICKS AGAIN. CANNOT GET SPEEDOMETER TO RESET OR READ CORRECTLY. *TR

TL* THE CONTACT OWNS A 2004 CHEVROLET SUBURBAN 1500. THE CONTACT STATED THAT THE SPEEDOMETER GAUGE AND FUEL GAUGE WOULD NOT DISPLAY AN ACCURATE READING WHENEVER THE VEHICLE WAS IN OPERATION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR A DIAGNOSTIC TESTING WHERE THEY DETECTED THAT THE NEEDLE WITHIN BOTH GAUGES WAS STUCK AND INFORMED THAT THE INSTRUMENT PANEL WOULD NEED TO BE REPLACED TO CORRECT THE PROBLEM. THE MANUFACTURER PREVIOUSLY ISSUED A VOLUNTARY RECALL ASSOCIATED WITH THE INSTRUMENT PANEL HOWEVER THE CONTACT DID NOT RECEIVE THE NOTIFICATION. THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE EXCESSIVE MILEAGE, ALTHOUGH THE MANUFACTURER STATED THAT THEY WOULD CONSIDER EXTENDING THE SPECIAL COVERAGE UNDER THE RECALL. THE CONTACT WAS WAITING UPON A RESPONSE FROM THE MANUFACTURER REGARDING THE REPAIR. THE FAILURE MILEAGE WAS APPROXIMATELY 82,000.

GAUGE FAILURE, SPECIFICALLY THE SPEEDOMETER, ON THE INSTRUMENT PANEL. THE SPEEDOMETER WORKS INTERMITTENTLY AND ALSO GETS STUCK AT A SPEED > THAN 75 MPH WHEN MY VEHICLE IS GOING MUCH SLOWER THAN THAT AND THEN REGISTERS > 120MPH WHEN I AM GOING AROUND 60-65 MPH. *TR

SPEEDOMETER (PIN OR NEEDLE) FREEZES AND PERIODICALLY FLUCTUATES. THE DRIVER IS UNABLE TO DETERMINE THE SPEED THE VEHICLE IS TRAVELING. UPON APPROACHING A HILL, CURVE OR BAD WEATHER THE DRIVER IS ABLE TO NEGOTIATE SPEED PROPERLY,MAKING THIS VERY DANGEROUS AND UNSAFE. *TR

FUEL GAUGE AND SPEEDOMETER ON GMC/CHEVY SUBURBAN, 2004 YEAR. THIS IS THE SECOND TIME I HAVE HAD TO REPLACE THE GAUGE CLUSTER AND GMC/CHEVY DEALER INSIST THIS IS NOT A SAFETY ISSUE AND NOT THEIR PROBLEM. SINCE REPLACING THE FIST CLUSTER, THERE HAVE BEEN MANY MORE COMPLAINTS NOTED ON THE INTERNET. THIS IS CLEARLY NOT AN EXCEPTIONAL DEFECT. THE FAILURE HAS COME AFTER ABOUT TWO TO THREE YEARS OF USE, AND IS WORSE IN WINTER, BUT OCCURS INCONSISTENTLY YEAR AROUND. I HAVE NOT YET HAD AN ACCIDENT, BUT I DID RUN OUT OF GAS IN A RURAL AREA IN THE WINTER BECAUSE THE GAUGE SAID I HAD HALF A TANK WHEN IT WAS INFACT EMPTY. SPEED IS AN ISSUE IN ICY ROAD CONDITIONS BECAUSE IT IS VERY DIFFICULT TO KNOW IF YOUR SPEED IS APPROPRIATE FOR THE CONDITIONS WHEN THE SPEED SHOWS ZERO OR BOUNCES AROUND INCONSISTENTLY. THE FAILURE HAS OCCURRED AT ABOUT 30K MILES FOR EACH CLUSTER. LACK OF SUPPORT BY GM ON THIS IS DISCONCERTING. PLEASE ASSIST. *TR

MY 2004 CHEVROLET SUBURBAN WITH 88,000 MILES HAS A FAULTY SPEEDOMETER AND I AM UNABLE TO TELL WHAT SPEED I AM GOING AT ALL TIMES! I HAVE A 4 YEAR OLD AND A 6 YEAR OLD IN THE CAR WITH ME OFTEN AND THIS CAUSES ME GREAT CONCERN OVER THE SAFETY OF MY FAMILY AND I. *TR

THE SPEEDOMETER QUITS WORKING OR GETS JUMPY AND SPORADIC IN WHEN AND HOW IT WORKS. VEHICLE ONLY HAS 57000 MILES ON IT. THE ONLY EVENT THAT WE THOUGHT CAUSED IT WAS THE REALLY COLD TEMPERATURES BUT ITS WARMER NOW AND COMPLETELY QUIT WORKING. IT IS EVERYTIME WE ARE IN THE VEHICLE DRIVING THAT IT DOESN'T WORK. WE HAVE NOT GOT IT FIXED YET. RESEARCHING PROBLEM FIRST TO MAKE SURE NO RECALLS WERE DONE ON IT FIRST. *TR

SPEEDOMETER DOES NOT GIVE ACCURATE READINGS, AND OFTEN STOPS WORKING COMPLETELY. *TR