2007 Chevrolet Suburban Structure

The front dash is cracking all across the the cab. The sharp points are so pointed that if the airbags are deployed it will cause cuts and possibly damage a person eyes

THE DASH BOARD IS CRACKED IN MULTIPLE AREAS THAT COULD IMPACT THE PROPER AIRBAG DEPLOYMENT.

THE DASHBOARD IS BADLY CRACKED. IT WILL COST ABOUT $1,000 TO REPAIR WHICH REDUCES THE NET PROCEEDS IF WE SELL IT. WE DON'T FEEL COMFORTABLE SELLING IT WITHOUT THE REPAIR AND DOUBT ANYONE WOULD WANT TO BUY IT IN THIS CONDITION. I ALSO FEEL SOMEWHAT UNSAFE DRIVING IT CONSIDERING THE AIRBAG ISSUES. IT'S GRADUALLY GOTTEN WORSE, SO NO SPECIFIC DATE THAT I CAN RECALL.

I AM FILING THIS COMPLIANT ABOUT THE CRACKED DASH ON MY 2007 CHEVY REGENCY SUBURBAN, WHICH I PURCHASED BRAND NEW IN 2008. THIS DASH HAS BEEN CRACKED FOR OVER 7 YEARS NOW. I HAVE TRIED SEVERAL TIMES TO GET THE DEALERSHIP (RELIABLE CHEVROLET) IN DALLAS, TX TO FIX THE ISSUE BUT WAS TOLD IT WOULD COST ME SOMEWHERE AROUND $1,500 TO DO SO. THERE ARE 2 CRACKS NEAR THE PASSENGER SIDE AIRBAG EDGES THEN A MASSIVE HOLE OVER THE CONSOLE BECAUSE THE ENTIRE TOP OF THE CONSOLE HAS CRACKED TO INTO PIECES. LIKEWISE, THE FRONT PANEL OF THE CONSOLE, INSIDE THE VENT AREA HAS CRACKED AND FALLEN ABOUT. I AM SCARED FOR MYSELF, WIFE, KIDS AND ANY OTHER INNOCENT PASSENGER(S) ALONG FOR THE RIDE BECAUSE IF THE AIRBAGS DO DEPLOY, THERE IS A HUGE POSSIBILITY PLASTIC SHARDS WILL FLY INTO THEIR FACES CAUSING SEVERE FACIAL DAMAGE AND OR POSSIBLE DEATH.

DASH HAS MULTIPLE CRACKS, NOT SURE THE DATE WHEN IT HAPPENED, I USED TODAY'S DATE, I JUST BOUGHT THE VEHICLE, IT LOOKS LIKE THEY TRIED TO REPAIR IT. THERE IS NO SUPPORT UNDER THE DASH. HUSBAND HAD A 2006 GMC SIERRA C2500 TRUCK VIN # [XXX] AND HIS CRACKED ALSO, WE DO NOT OWN IT ANYMORE INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

THE DASHBOARD HAS CRACKED IN 4 OR 5 PLACES OVER A PERIOD OF TIME. THIS WAS NOT A RESULT OF AN ACCIDENT. IT JUST CRACKED WITHOUT ANY STRESS ON IT.

TL* THE CONTACT OWNS A 2007 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE DASHBOARD BEGAN TO CRACK IN MULTIPLE AREAS. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC. A DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000. ...UPDATED 10/19/17 *BF *JS

TL* THE CONTACT OWNS A 2007 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE DASHBOARD HAS BEEN CRACKED FOR THREE YEARS AND NOW THERE ARE HOLES ON THE DASHBOARD. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER IN LA QUINTA, CA FOR A REPAIR ESTIMATE. THE VEHICLE WAS DIAGNOSED AND REPAIRED. THE MANUFACTURER WAS CONTACTED AT 800-222-1020 AND STATED THAT THE VIN WAS NOT PART OF A RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 125,000. UPDATED 12/13/2017 *LN CONSUMER STATED THE VEHICLE'S DASHBOARD CRACKED SEPT.2017, THE DASHBOARD CAVED IN, LEADING TO A HUGE HOLE. UPDATED 7/17/18*JB *TR

HAVE REPLACED ALL 4 DOOR HANDLES DUE TO PLASTIC BREAKING

THE DASHBOARD IS CRACKING IN VARIOUS AREAS. SPECIFIC AREA IS THE CRACKING NEXT TO THE PASSENGER SIDE AIR BAG AREA. I AM SERIOUSLY WORRIED IF AN ACCIDENT WERE TO HAPPEN AND THE AIRBAG WAS TO DEPLOY THAT SHARDS OF PLASTIC COULD BE SENT FLYING THRU THE INTERIOR OF THE VEHICLE

TL* THE CONTACT OWNS A 2007 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE INSTRUMENT PANEL COVER FRACTURED DUE TO DEFECTIVE MATERIAL. THE INSTRUMENT PANEL COVER WAS REPLACED TWICE; HOWEVER, THE FAILURE WAS NOT CORRECTED. ALSO, THE INTERIOR DOOR HANDLES FRACTURED AND SEPARATED FROM THE DOOR FRAMES. THE DOOR HANDLES WERE REPLACED. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 75,000.

TL* THE CONTACT OWNS A 2007 CHEVROLET SUBURBAN. THE CONTACT NOTICED A THIRD CRACK ON THE DASHBOARD BY THE PASSENGER SIDE AIR BAG. THE CRACK MADE THE AIR COME OUT OF THE VENT HIGHER THAN THE REST OF THE DASHBOARD. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 137,904.

THE DASH IS CRACKED IN HERE PLACES AND IF THE PASSENGER AIRBAG DEPLOYS IT MAY RUPTURE DUE TO THE SHARP EDGES OF THE CRACK

DASH HAS BEEN CRACKING FOR 2-3 YEARS. DEALER REFUSES TO DOCUMENT OR REMEDY. SAYS VEHICLE IS OUTSIDE OF WARRANTY. THIS IS A SAFETY CONCERN IF THE AIR BAGS GO OFF OR IF A CHILD WAS TO REACH UP AND TOUCH THE CRACK. IT IS RAZOR SHARP. 3 CRACKS TOTAL. VEHICLE IS GARAGE KEPT AND NOT SITTING IN THE SUN.

TL* THE CONTACT OWNS A 2007 CHEVROLET SUBURBAN 1500. THE CONTACT STATED THAT THE DASHBOARD PREMATURELY CRACKED IN THE SAME AREA TWICE. THE VEHICLE WAS TAKEN TO THE DEALER TWICE WHERE THEY REPLACED THE DASHBOARD, BUT THE FAILURE RECURRED. THE DEALER WAS NOTIFIED AND INDICATED THAT A CLIP FRACTURED AND THERE WAS A CRACK ON THE DASHBOARD THAT NEEDED TO BE REPLACED A THIRD TIME. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.

THE ENTIRE DASH BOARD IS FULL OF CRACKS. SOME ARE ALL AROUND THE AIRBAG. *TR

THE CHROME SURFACE OF THE INSIDE DRIVER AND FRONT PASSENGER DOOR HANDLES PEELED, CAUSING VERY SHARP SURFACES, WHICH CUT OUR HANDS LIKE A RAZOR BLADE. *TR

THE CHROME ON THE DOOR HANDLES, ALL 4 OF THEM, ARE PEELING, WHERE THE CHROME WILL ACTUALLY SLICE YOUR SKIN ON YOUR FINGERS AND MAKE YOU BLEED.

TL*THE CONTACT OWNS A 2007 CHEVROLET SUBURBAN 1500. THE CONTACT STATED THAT THE DASHBOARD EXHIBITED SEVERAL SIX INCH LENGTH CRACKS ON THE DRIVER'S SIDE AND ALSO NEAR THE PASSENGER'S SIDE AIR BAG HOUSING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE APPROXIMATELY FAILURE MILEAGE WAS 130,000.

THE PLASTIC INSTRUMENT DASH HAS CRACKED IN TWO PLACES. THE ONE CRACK IS LOCATED BESIDE THE PASSENGER AIRBAG. IT APPEARS THAT IT WOULD BE POSSIBLE FOR PIECES OF THE PLASTIC DASH TO BE PROPELLED AROUND THE INTERIOR CABIN OF THE VEHICLE IF THE AIRBAG WOULD DEPLOY IN A CRASH. *TR

INTERIOR CHROME DOOR HANDLES PEELING. PEELING CHROME EXTREMELY SHARP. I'VE HAD MY FINGERS PRICKED BY THE PEELING CHROME AND MY WIFE GOT A SMALL CUT ON HER FINGER FROM IT. VERY SHARP. *TR

DASH CRACKED WHILE SUBURBAN WAS SITTING STILL. *TR

INTERIOR FRONT DOOR HANDLES PLASTIC CHROME PEELING AND CUTTING HANDS. *JS

COATING ON INTERIOR DOOR HANDLES PEEL AND CAUSES CUTS ON HANDS. *TR

JUST USING THE DOOR HANDLE TO GET INTO MY SUBURBAN ON THE PASSENGER SIDE LIKE ANY REASONABLE PERSON, NOT ROUGHLY OR BEARING WEIGHT, AND THE PLASTIC HANDLE BROKE AND PULLED OUT ON ONE END. SAME BREAKAGE OCCURRED WITH REAR DOOR AS WELL WHEN ONE OF MY CHILDREN WAS OPENING THE DOOR. MADE THE FOLKS AT OUR LOCAL CHEVROLET SERVICE SHOP AWARE WHILE HAVING MY OIL CHANGED AND THEY QUOTED A PRICE ~$245. NO OFFER TO HELP COVERING ANY PART AND THIS WAS WHILE MY FULL WARRANTY WAS STILL ACTIVE. THE FOLKS THAT WORK THERE ARE KIND AND HELPFUL. WHAT I AM TRYING TO CONVEY IS THAT I DON'T THINK THEY WERE BEING RUDE, IT WAS JUST NOT SOMETHING THEY WERE APPROVED TO COVER. I COULDN'T BELIEVE THAT SUCH A LUXURY VEHICLE WOULD HAVE PLASTIC HANDLES THAT BROKE OFF SO EASILY AND THAT FOR THE QUALITY AND REPUTATION THE COMPANY DOESN'T WANT THEIR PRODUCT TO LOOK LIKE A LUXURY PRODUCT. PEOPLE WILL BE SEEN DRIVING A VEHICLE WITH THEIR NAME ON IT AND THE DOOR HANDLES ARE HANGING OFF. IT WORRIES ME TO CONSIDER WHAT SAFETY ISSUES COULD ARISE IF SOMEONE WERE NOT ABLE TO GET INSIDE THE CAR IN AN EMERGENT SITUATION. *TR