23 complaints reported

2012 Chevrolet Tahoe Air Bags

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
23
Crashes
2
Fires
0
Injuries
1

Complaint Timeline

Chronological view of owner reports

Apr 2024

My 2012 Chevy Tahoe Dashboard is completely cracked up. This seems to be a very common issue as I read online. I am very concerned about the Safety with the Dashboard being cracked in multiple areas. What do I need to do to get Chevy to replace this at no cost to me?

Type: Vehicle, Vehicle: 2012 CHEVROLET TAHOE, Manufacturer: General Motors, LLC
Incident: Apr 2024
Sep 2023 Crash

I was rear ended while stopped by another truck that was going 60+ mph. None of the airbags in my 2012 Chevy Tahoe deployed. The backside of the driver and passenger seats fell off - unsure if that is airbag related but nothing deployed. My car was totaled my insurance.

Type: Vehicle, Vehicle: 2012 CHEVROLET TAHOE, Manufacturer: General Motors, LLC
Incident: Sep 2023
Mar 2023 Crash Injury

The vehicle was involved in a "T-Bone" collision where two vehicles drove into the driver side of my vehicle. I was not at fault and yes, the vehicle is available for inspection upon request. In February of 2022 I took the vehicle to Felix Chevrolet to have the airbag recall repaired. In late January 2023, the "T-Bone" collision occurred. My elderly mother (front passenger) and my two sons (13 and 14 rear passengers) were also in the vehicle. ZERO airbags deployed in my vehicle. The vehicle has been parked at my residence since the incident. The vehicle or component has NOT been inspected by the manufacturer, police, insurance representatives or others since the incident. I noticed the dash cracking after the recall was performed in 2022. I contacted Felix Chevrolet and spoke the Asst Manager Sergio who told me that GM is NOT replacing the cracked dash boards and if I could take a photo and text it to him--which I did.

Type: Vehicle, Vehicle: 2012 CHEVROLET TAHOE, Manufacturer: General Motors, LLC
Incident: Jan 2023
Mar 2022

We took our vehicle to the Chevrolet dealer: Don Mealey Chevrolet 17185 State Road 50 Clermont, Fl. 34711 (352)394-6176. They said they would not replace the defective air bag part unless we agreed that they would destroy our dash by completing the recalled part replacement. We purchased the vehicle brand new and have taken excellent care of it and the dash is in excellent condition, how can they refuse to do the required FREE recall unless we agree that if they destroy our dash. Please help us get this important safety recall completed. My name is [XXX]. I’m sure if Chevrolet is doing this to us there are other Consumers that they are doing this to that will not speak up. My family’s safety depends on the safety equipment that they placed in the vehicle that we purchased in good faith. I wanted to try this option prior to engagement of a Consumer Attorney. Thank you in advance of your assistance. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Type: Vehicle, Vehicle: 2012 CHEVROLET TAHOE, Manufacturer: General Motors, LLC
Incident: Sep 2022
Nov 2021

Takata recall. The contact owns a 2012 Chevrolet Tahoe. The contact received notification of NHTSA Campaign Number: 21V054000 (Air Bags) however, the part to do the recall repair was unavailable. The contact was informed that the part to do the recall repair would be available within 3 months. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts are not available.

Type: Vehicle, Vehicle: 2012 CHEVROLET TAHOE, Manufacturer: General Motors, LLC
Incident: Nov 2021
Apr 2021

WE RECEIVED THE RECALL NOTICE FOR UNSAFE AIRBAGS, BUT NO ONE CAN TELL ME WHEN THEY WILL BE FIXED. SO MY DAUGHTER IS DRIVING IN A VEHICLE WITH A KNOWN SAFETY ISSUE AND NO ONE SEEMS TO BE ABLE TO GIVE US A REPAIR DATE. THE DEALER JUST SAID TO TRY AND DRIVE SAFELY. GM SAID THEY ARE PRIORITIZING THE REPAIRS AND SCIENCE WE LIVE IN A SMALLER CITY DOES THAT MEAN WE ARE LAST. THE TAHOE IS A 2012 SO THEY HAVE HAD PLENTY OF TIME TO FIX THE ISSUE. NISSAN FIXED MY TRUCK IN 2 WEEKS FROM THE TIME I RECEIVED THE NOTICE. WHAT GOOD IS A RECALL IF THEY DON'T FIX THE ISSUE. THERE SEEMS TO BE NO ONE WHO CARES!!! IT'S ALL ABOUT THE MONEY, NOT THE LIVES.

Type: Vehicle, Vehicle: 2012 CHEVROLET TAHOE, Manufacturer: General Motors, LLC
Incident: Jan 2021
Apr 2021

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 CHEVROLET TAHOE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V054000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. A DEALER WAS NOT CONTACTED. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Type: Vehicle, Vehicle: 2012 CHEVROLET TAHOE, Manufacturer: General Motors, LLC
Incident: Apr 2021
Mar 2021

TL* THE CONTACT OWNS A 2012 CHEVROLET TAHOE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V051000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE LOCAL DEALER HENDRICK GMC LOCATED AT 1620 MONTGOMERY HWY, HOOVER, AL 35216 WAS CONTACTED AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.*DT

Type: Vehicle, Vehicle: 2012 CHEVROLET TAHOE, Manufacturer: General Motors, LLC
Incident: Jan 2021
Mar 2021

took car to dealer for nys inspection* {recall must be done to pass} service advisors work on commision, so i get a $5500 quote on "" seriously needed work"" yet my concerns were overlooked. & unauthorized work yet Recalls are to be done free so there no commison, so they upsale you and put off the takata airbags as"" on order""= profit over safety. now im on the hook for $6000 or they keep the car then sell as "certified pre- owned" this is part of a serious flaw within the automotive industry. my car is a decommisioned nj police k9 car. so it was a fleet car + very well maintained. the service advisor is grossly over billing and padding the work order. i had to put a stop work order as a disabled person who needs his car to be mobile and i bought a used car to avoid financing and large financial obligations that i can not afford. i even got corperate involved { but they are all chevy team leaders}

Type: Vehicle, Vehicle: 2012 CHEVROLET TAHOE, Manufacturer: General Motors, LLC
Incident: Jun 2021
Mar 2021

Takata Recall. The contact owns a 2012 Chevrolet Tahoe. The contact received notification of NHTSA Campaign Number: 21V054000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact contacted the dealer and another dealer Carl Black Chevrolet (535 Murfreesboro Pike, Nashville, TN 37210) but was informed by both dealers that parts were not yet available. The contact had not experienced a failure. The manufacturer was not made aware of the issue. VIN tool confirms parts not available.

Type: Vehicle, Vehicle: 2012 CHEVROLET TAHOE, Manufacturer: General Motors, LLC
Incident: Jan 2021
Feb 2021

TAKATA AIRBAG REMEDY NOT AVAILABLE

Type: Vehicle, Vehicle: 2012 CHEVROLET TAHOE, Manufacturer: General Motors, LLC
Incident: May 2021
Nov 2019

THE DASHBOARD AROUND THE AIRBAG IS CRACKED CAUSING AN EXTREMELY UNSAFE ENVIRONMENT FOR MY SELF AND FAMILY.

Type: Vehicle, Vehicle: 2012 CHEVROLET TAHOE, Manufacturer: General Motors, LLC
Incident: Apr 2018
Jan 2019

TAKATA RECALL---A CODE "SERVICE AIR BAG" NOTE APPEARED ON THE DASH AND IS NOW AT THE DEALER TO REPLACE THE PASSENGER AIR BAG. THE COST IS OVER $1000. THE VEHICLE WAS NOT IN AN ACCIDENT, THE CODE JUST CAME ON WHILE DRIVING.

Type: Vehicle, Vehicle: 2012 CHEVROLET TAHOE, Manufacturer: General Motors, LLC
Incident: Jan 2019
Sep 2018

TAKATA RECALL I CALLED BAIERL CHEVROLET IN WEXFORD, PENNSYLVANIA ABOUT THE RECALL. ACCORDING TO THE NHTSA.GOV WEBSITE MY VEHICLE IS AFFECTED. THE DEALERSHIP SAID THEY HAVE NO INFORMATION ABOUT THIS RECALL AND THEREFORE WILL NOT MAKE AN APPOINTMENT TO LOOK AT MY TAHOE. WHO IS RIGHT? THE NHTSA.GOV WEBSITE? OR BAIERL CHEVROLET? THIS NEEDS TO BE CONFIRMED, AS I AM CURRENTLY DRIVING CHILDREN AROUND IN MY TAHOE.

Type: Vehicle, Vehicle: 2012 CHEVROLET TAHOE, Manufacturer: General Motors, LLC
Incident: Sep 2018
Jul 2018

DASHBOARD CRACKED ABOVE INSTRUMENT PANEL ON DRIVERS SIDE AND AT AIRBAG ON PASSENGER SIDE.

Type: Vehicle, Vehicle: 2012 CHEVROLET TAHOE, Manufacturer: General Motors, LLC
Incident: Oct 2015
May 2018

TAKATA RECALL

Type: Vehicle, Vehicle: 2012 CHEVROLET TAHOE, Manufacturer: General Motors, LLC
Incident: May 2018
Oct 2017

CRACK RIGHT WHERE THE AIR BAG IS ON THE DASH BOARD. THE CRACK OCCURRED WHILE IT WAS IN THE GARAGE SITTING STILL.

Type: Vehicle, Vehicle: 2012 CHEVROLET TAHOE, Manufacturer: General Motors, LLC
Incident: Sep 2016
Jun 2017

DASHBOARD IS CRACKED BY THE AIRBAG

Type: Vehicle, Vehicle: 2012 CHEVROLET TAHOE, Manufacturer: General Motors, LLC
Incident: Jun 2017
Jun 2016

DASHBOARD BROKE INTO PASSENGER SIDE AIRBAG APERTURE WHILE THE CAR WAS SITTING IN MY GARAGE AND HAD LESS THAN 75,000 MILES. I WENT TO CHEVROLET SERVICE CENTER IN DALLAS, TX ON EAST I-35 CONCERNED ABOUT THE POSSIBILITY OF ADDITIONAL INJURY IF THE AIRBAG DEPLOYED SINCE THE DASH IS ALREADY BROKEN AND PROBABLY WILL FURTHER DISINTEGRATE IF A COLLISION CAUSES AIRBAG DEPLOYMENT.

Type: Vehicle, Vehicle: 2012 CHEVROLET TAHOE, Manufacturer: General Motors, LLC
Incident: May 2015
Apr 2016

I HAVE A 2 INCH CRACK BY MY PASSENGER SIDE AIR BAG IN MY DASH ALSO THAT JUST KIND OF APPEARED OUT OF NOWHERE AND THE CENTER OF THE WINDSHIELD PANEL OF THE DASH IS ALSO LIFTING UP. I HAVE JUST NOTICED.

Type: Vehicle, Vehicle: 2012 CHEVROLET TAHOE, Manufacturer: General Motors, LLC
Incident: Apr 2016
Feb 2016

THE DASH IS CRACKED RIGHT ABOVE THE AIR BAG ON PASSENGER SIDE. PRESENTS A POSSIBLE ISSUE IF EVER IN AN ACCIDENT.

Type: Vehicle, Vehicle: 2012 CHEVROLET TAHOE HYBRID, Manufacturer: General Motors, LLC
Incident: Dec 2015
Feb 2016

I NOTICED CRACK IN DASH ON JAN 2, 2016. TAHOE IS BARELY OVER 3 YEARS OLD. I AM CONCERNED CRACK IS NEXT TO AIRBAG AND COULD CAUSE SAFETY ISSUE IF AIR BAG IS DEPLOYED.

Type: Vehicle, Vehicle: 2012 CHEVROLET TAHOE, Manufacturer: General Motors, LLC
Incident: Feb 2016
Jan 2016

I, LIKE SEVERAL HUNDRED CHEVY TAHOE, GM OWNERS (APPROXIMATE YEARS 2007-2013) ARE EXPERIENCING "CRACKED DASHES". THESE CRACKS ARE APPEARING AT VARIOUS LACES ON THE DASH BUT THE AREA OF MOST CONCERN IS ADJACENT TO THE PASSENGER SIDE AIR BAG. GM REFUSES TO TAKE ANY RESPONSIBILITY FOR THESE POTENTIAL HAZARDOUS CONDITIONS. TOO, IT IS MY UNDERSTANDING THAT THESE HAVE BEEN WAY UNDER-REPORTED TO YOU. THESE IS A LENGTHY FACEBOOK SITE DEDICATED TO THE NUMBERS OF OWNERS FACING THESE CHALLENGES. PLEASE FORCE GM TO TAKE RESPONSIBILITY FOR THESE POOR DESIGN AND IMPLEMENTATION PRACTICES.

Type: Vehicle, Vehicle: 2012 CHEVROLET TAHOE, Manufacturer: General Motors, LLC
Incident: Nov 2015

Trend Over Time

Complaints by year

Quick Summary

The 2012 Chevrolet Tahoe has 23 Air Bags complaints on file. 2 crashes have been reported. Review the timeline above for detailed owner experiences.