2013 Chevrolet Tahoe Structure

My dashboard is completely cracked, and the driver side handle on the inside broke off

The contact owns a 2013 Chevrolet Tahoe. The contact stated notice that there were cracks on the dashboard by the passenger’s side air bag. The vehicle was taken to the dealer and the dealer stated that no failure was found. The contact stated that over the years the crack started to expand. The manufacturer was not contacted. The failure mileage was 80,000.

Dash is cracking

DASHBOARD HAS CRACKED ABOVE THE PASSENGER AIRBAG AND ABOVE THE INSTRUMENT CLUSTER ON THE DRIVER'S SIDE. IT IS UNKNOWN IF THE VEHICLE WAS PARKED OR MOVING AT THE MOMENT THE CRACKS OCCURRED. NOTHING HAS EVER BEEN PLACED ON THE DASHBOARD THAT COULD CAUSE THE CRACKS.

CRACKING OF THE DASHBOARD IN MULTIPLE AREAS. DRIVER SIDE, CENTER SPEAKER AND IN FROM OF PASSENGER AIRBAG. *TR

CRACKS HAVE DEVELOPED AT THE CENTER AND PASSENGER SIDE AREAS OF THE DASHBOARD AND APPEAR TO BE GROWING AS THE DASH COOLS AND WARMS. THE VEHICLE WAS STATIONARY FOR SEVERAL DAYS PRIOR TO NOTICING THE CRACKS. THE PASSENGER SIDE CRACK, LIKE MANY OTHERS HAVE REPORTED, IS AT THE RIGHT REAR CORNER OF THE AIRBAG CONTAINMENT AREA ON THE DASH. THIS CRACK IS ESPECIALLY CONCERNING AS IT LOOKS TO BE UNDER PRESSURE AND BULGING. MY BIGGEST CONCERN AT THIS POINT IS THE AIRBAG GOING OFF PREMATURELY WHILE WE ARE DRIVING. *TR

TWO CRACKS HAVE APPEARED ON MY DASH, ONE ON THE DRIVER'S SIDE AND A SMALL ONE ON THE PASSENGER SIDE. THE CAR HAS 34,000 MILES, IS GARAGED AND ONLY DRIVEN ON PAVED ROADS. WHEN PARKED IN A LOT, A WINDOW VISER IS ALWAYS USED. I NOTICED THE LARGER CRACK ABOUT TWO MONTHS AGO. IT GETS BIGGER EVERY DAY.

TL* THE CONTACT OWNS A 2013 CHEVROLET TAHOE. THE CONTACT STATED THAT THE DASHBOARD WAS CRACKED FROM THE TOP DRIVER'S SIDE TO THE FRONT PASSENGER SIDE AIR BAG AREA. THE CRACK WAS RAPIDLY EXPANDING AND THE CONTACT WAS CONCERNED THAT THE FRONT PASSENGER AIR BAG COULD DEPLOY. THE VEHICLE WAS TAKEN TO NELSON HALL CHEVROLET (1811 SOUTH FRONTAGE ROAD, MERIDIAN, MS 39301, (601) 621-4324) WHERE THEY STATED THAT THEY WERE AWARE OF THE DEFECTIVE DASHBOARD AND DETERMINED THAT THE DRIVER'S DOOR PANEL WAS FRACTURED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THERE WERE NO RECALLS FOR THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

I'M SEEING LARGE STRUCTURALLY UNSOUND CRACKS IN THE TOP OF THE DASHBOARD, BUT ON TOP OF THE MAIN SPEEDOMETER ETC DOME AND OVER BY THE PASSENGER SIDE AIRBAG AREA. THE ONES OVER ON THE DRIVER SIDE ARE LARGE ENOUGH TO ACTUALLY FLOP AROUND. IT DOES APPEAR TO BE A SAFETY HAZARD ESPECIALLY IN CASE OF ACCIDENT WHEN JAGGED PIECES WOULD BE ABOUT. VEHICLE WAS PURCHASED IN THIS CONDITION (NOTICED AFTER PURCHASE WHEN ON ROUGHER ROADS WITHOUT RADIO AND THE VARIOUS PIECES STARTED MAKING QUITE A RACKET.)

DASHBOARD CRACKING CAN RESULT IN STRUCTURAL INTEGRITY ISSUES THAT CAN RESULT IN THE CREATION OF PROJECTILES IN THE INSTANCE OF A COLLISION, AIRBAGS BEING UNABLE TO PROPERLY DEPLOY, ETC. ALMOST ALL GM VEHICLES IN THIS MODEL YEAR RANGE HAVE THIS ISSUE; IS OF WIDESPREAD CONCERN. I JUST PURCHASED THIS CAR AND AM WORRIED THAT IF I WERE EVER TO BE IN AN ACCIDENT, MY SAFETY WOULD BE JEOPARDIZED.

I WAS DRIVING AT ABOUT 45 MPH AND HEARD A RATTLE COMING FROM MY DASHBOARD. THE VENT NEAR THE WINDSHIELD WAS VISIBLY VIBRATING. I THEN NOTICED A CRACK EXTENDING FROM THE CORNER OF THE AIRBAG COVER TO THE VENT. THE DEALER SAID THAT THIS HAPPENS ON SOME MODELS/YEAR. THIS IS MY THIRD TAHOE IN OVER 20 YEARS AND IT HASN'T HAPPENED BEFORE. THE VIBRATION IS GOING TO MAKE THE CRACK WORSE AND THE DASHBOARD WILL START TO BREAK APART. I BELIEVE THAT THE AIRBAG COMPARTMENT IS ALSO AT RISK.

CRACKED DASH - DASH HAS SEPARATED/CRACKED AT AIRBAG RELEASE LOCATION AS WELL AS AT THE INSTRUMENT CLUSTER. UNKNOWN IF THIS WILL AFFECT AIRBAG DEPLOYMENTS OR ELECTRICAL ISSUES IN SPEEDO CLUSTER. WAS TOLD TO REPORT THIS BY DEALER.

THE DASH ON THIS VEHICLE HAS SEVER CRACKS IN 2 DIFFERENT PLACES. THE VEHICLE HAS NEVER BEEN WRECKED AND HAS BEEN VERY WELL MAINTAINED. THIS IS A KNOWN PROBLEM WITH CHEVROLET TAHOES. IT IS FORESEEABLE THAT INJURIES WOULD BE SIGNIFICANTLY INCREASED IN THE CASE OF A FRONT-END COLLISION SHOULD THE DASH COME COMPLETELY APART AND LEAVE SHARP EDGES EXPOSED.

THE DASHBOARD HAS A CRACK FROM THE WINDSHIELD AND IS SPREADING TOWARD THE STEERING COLUMN(ABOUT 8-10 INCH CRACK). THERE IS ALSO A SMALL CRACK NEAR THE AIRBAG ON THE PASSENGER SIDE. WE FIRST NOTICED THE CRACK IN AUGUST/2017. WE WERE TOLD OUR EXTENDED WARRANTY WOULD NOT COVER THE BILL. WHEN WE FIRST NOTICED THE CRACK WAS ABOUT 4 INCHES. IT HAS NOW GROWN CLOSE TO 8-10 INCHES.

THE DASHBOARD IS CRACKING RIGHT ABOVE THE STEERING WHEEL. I DO NOT KNOW IT THE CRACK STARTING WHILE IN MOTION OR STATIONARY. I KNOW IT HAPPENED IN MAY 2018. IT IS CRACKING MORE EVERYDAY. THIS IS MY DREAM CAR AND I THINK IT'S A SHAME TO PAY THIS KIND OT MONEY FOR SUCH A EXPENSIVE CAR AND IT STARTS FALLING APART. MY HUSBAND AND I ARE NOTHING BUT CHEVY BUYERS WE HAVE OWNED A NUMBER OF BLAZERS AND TAHOE AND HAVE NEVER HAD THIS PROBLEM . MY HUSBAND'S TAHOE IS A 2004 . LOOKS GREAT. ALSO ON THE 2013 TAHOE THE DOOR PULL IS BROKE AND THE DEALER SAID I HAD TO BUY THE HOLD DOOR PANEL THST WOULD BE OVER $500. I ONLY NEED THE THE PULL HANDLE NOT THE ENTIRE DOOR PANEL. THIS IS NONSENSE. IS CHEVROLET GETTING CHEAP ON THEIR QUALLTY . THIS WILL MAKE BE LOOK INTO OTHER VEHICLES (FORD, TOYOTA, JEEP , ETC. ## VIN PASSED ## CHEVY TAHOE 2013 ##

TL* THE CONTACT OWNS A 2013 CHEVROLET TAHOE. THE CONTACT STATED THAT THE DASHBOARD WAS CRACKED ALONG THE DRIVER'S SIDE OF THE VEHICLE. THE CONTACT WAS CONCERNED THAT THE AIR BAGS MAY NOT DEPLOY PROPERLY IN THE EVENT OF A CRASH, WHICH COULD LEAD TO SERIOUS INJURY OR DEATH. THE VEHICLE WAS TAKEN TO ASHEVILLE CHEVROLET (205 SMOKEY PARK HIGHWAY, ASHEVILLE, NC 28806, (828) 348-7326) WHERE IT WAS DIAGNOSED THAT THE DASHBOARD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

DASHBOARD HAS SEVERAL CRACKS. THREE AROUND THE AIRBAG BOX WHICH ARE EXTREMELY CONCERNING! I TRY TO ALWAYS HAVE MY TAHOE IN COOL PLACES TO PREVENT EXTREME TEMPERATURES AND FURTHER DAMAGE BUT STILL NOTICE THE CRACKS GROWING. I UNDERSTAND THERE HAVE BEEN MANY GM OWNERS HAVING TO DEAL WITH SIMILAR PROBLEMS.THERE MUST OBVIOUSLY BE A DEFECT IN THE MATERIAL OR THE ASSEMBLY OF THIS PART. BEING BOTH A SAFETY CONCERN AND A CUSTOMER SATISFACTION ISSUE, I AM REALLY LOOKING FORWARD TO OPTIONS FOR RESOLVING THIS MATTER.

MY DASHBOARD HAS CRACKED IN TWO SEPARATE PLACES. THE FIRST CRACK IN THE DASHBOARD IS AT THE PASSENGER AIRBAG. THE SECOND CRACK IS LARGE IN SIZE AND RUNS FROM THE BACK OF THE DASHBOARD ALL THE WAY UP TO THE DASH THAT COVERS MY INSTRUMENT PANEL.

TL* THE CONTACT OWNS A 2013 CHEVROLET TAHOE. THE CONTACT STATED THAT THE DASHBOARD WAS CRACKED FROM THE PASSENGER SIDE TO THE DIVER SIDE WINDSHIELD AREA. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE CRACKED AREAS COULD BE COVERED. THE DASHBOARD WAS NOT REPLACED. THE VEHICLE WAS NOT TAKEN TO A LOCAL DEALER FOR INSPECTION OR REPAIRS. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 35,000.

SPLIT DASH AT CORNER OF PASSENGER AIR BAG

THE PURPOSE FOR THIS COMMUNICATION IS TO LET YOU KNOW I'VE BEEN HAVING ISSUES WITH THE DASHBOARD ON MY CAR THAT MECHANICS BELIEVE WILL EFFECT THE AIRBAG. AT THIS POINT I'M AT A BIT OF A LOSS FOR WORDS AND UNDERSTANDING WITH THIS PARTICULAR SITUATION. THE DASHBOARD HAS MULTIPLE CRACKS THROUGHOUT. THE CAR HAS 87,000 MILES AND HAS BEEN GARAGED FOR ITS ENTIRE OWNERSHIP AND WELL MAINTAINED. THE BIGGEST ISSUE SURROUNDING THE CRACKS IN THE DASHBOARD IS THAT THEY'VE FORMED AROUND THE FRONT PASSENGER AIRBAG, WHICH MULTIPLE DEALERSHIPS HAVE TOLD ME IS A SAFETY HAZARD. THAT BEING SAID, THE DEALERSHIPS AND THE ASSOCIATE I SPOKE TO AT CHEVROLET CUSTOMER ASSISTANCE TEAM HAS SAID THEY'VE SEEN THIS ISSUE MULTIPLE TIMES AND THEY'RE SURPRISED THERE HASN'T BEEN A RECALL ISSUED. I HONESTLY WOULDN'T CARE ABOUT THE CRACKS IF THEY WEREN'T SURROUNDING THE AIRBAG. PICTURES OF MY CAR INCLUDED. VIN NUMBER [XXX] AFTER RESEARCHING THROUGH MULTIPLE DEALERSHIPS AND ONLINE THERE SEEMS TO BE A LARGE NUMBER OF CUSTOMERS WITH THE SAME EXACT PROBLEM AND THERE ARE CURRENT LAWSUITS PENDING AGAINST GM, PLEASE FOLLOW THE LINK: HTTP://WWW.ABCACTIONNEWS.COM/MONEY/CONSUMER/TAKING-ACTION-FOR-YOU/ANOTHER-BIG-AUTO-MAKER-GETS-HIT-WITH-A-SUIT-OVER-CRACKING-DASH-BOARDS HTTPS://WWW.CHANGE.ORG/P/RECALL-2007-2013-VEHICLES-DUE-TO-THE-SAFETY-OF-CRACKED-DASHES IF THIS ISN'T ENOUGH CONCERN ON YOUR END TO CORRECT THE ISSUE AND ISSUE A RECALL I'M NOT SURE WHAT IS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2013 CHEVROLET TAHOE. THE CONTACT STATED THAT THE DASHBOARD HAD PREMATURE EXTENSIVE CRACKS THAT COULD AFFECT THE STRUCTURAL INTEGRITY OF THE AIR BAG COMPONENTS. THE CRACKS EXTENDED ON BOTH SIDES, BUT PRIMARILY NEAR THE FRONT PASSENGER SIDE. THE DEALER (PINKERTON CHEVROLET, 925 N ELECTRIC RD, SALEM, VA 24153, (800) 813-5960) INSPECTED THE VEHICLE AND DIAGNOSED THAT THE DASHBOARD NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFUSED TO ASSIST WITH THE DEALER'S REPAIR TO REPLACE THE PART. THE APPROXIMATE FAILURE MILEAGE WAS 47,000.

DASHBOARD IS CRACKING, WHICH HAS BEEN RECOGNIZED AS A KNOWN PROBLEM. IT CAUSED INTEGRITY ISSUES WITH CRACKED PLASTIC IN EVENT AIR BAGS DEPLOY.

AS WITH MANY OTHER COMPLAINTS THERE IS A CRACK IN THE DASH. I FEEL THIS IS UNSAFE IF THERE IS EVER AN ACCIDENT THAT OCCURS AND THE AIR BAG WILL NEED TO DEPLOY. I JUST PURCHASED THIS CAR 30 DAYS AGO AND NOW HAVE A CRACK IN THE DASH. BY READINGUP ON THIS, THERE IS SO MANY COMPLAINTS. I HAVE HAD IN THE PAST A 2004 TAHOE WITH NO,COMPLAINTS.I FEEL THAT GM SHOULD GET OFF THERE POCKET BOOKS AND RECALL THIS. THIS TAHOE ONLY HAS 48,000 MILES. PRACTICALLY BRAND NEW. COME ON GM DO THE RIGHT THING. IF AN ACCIDENT OCCURS AND I LOOSE AN EYE OR SUFFER FACIAL DAMAGE DUE TO FLYING DEBRIS FROM A CRACKED DASH THAT WILL BE ON YOU. I ALSO HAVE A CAMRY. THEY RECALLED THERE DASH JUST BECAUSE ITS STICKY. STEP UP MADE IN THE USA. PLEASE. AFTER PAYING $29000. FOR A CAR THIS SHOULD BE FIXED. THIS CAR WAS SITTING STILL WHEN THIS HAPPENED.

DASHBOARD IS CRACKING. ONLY 3 YEARS OLD, 70000 MILES WHEN NOTICED. NEVER HAD A VEHICLE DO THIS BEFORE. THE CRACK TODAY IS ON THE DASH AT THE TOP RIGHT CORNER OF THE PASSENGER AIRBAG