2021 Chevrolet Tahoe Fuel System

The contact owns a 2021 Chevrolet Tahoe. The contact stated that while driving approximately 25 MPH, the accelerator pedal was depressed, and the vehicle started losing motive power. There was no warning light illuminated. The vehicle stalled and was unable to be restarted. The vehicle was towed to a local dealer, where it was diagnosed and determined that the fuel module had failed and needed to be replaced. The vehicle was repaired. The contact researched online and associated the failure with NHTSA Campaign Number: 21V739000 (Fuel System, Gasoline). The dealer was contacted for information if the VIN was under recall, and was informed that the VIN was not included in the recall. The manufacturer was not informed of the failure. The failure mileage was approximately 111,000.

The contact owns a 2021 Chevrolet Tahoe. The contact stated while making a right turn, the vehicle lost automotive power. No warning light was illuminated. The contact stated that the transmission was stuck in park(P). The vehicle was towed to a local independent mechanic and was diagnosed with fuel module failure. The contact was informed that the fuel module needed to be replaced. The vehicle was taken to a local dealer where it was diagnosed at the owner’s expense. The vehicle was not repaired due to the cost. Upon further investigation, the contact related the failure to NHTSA Campaign Number: 21V739000 (Fuel System, Gasoline); however, the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 80,000.

The contact owns a 2021 Chevrolet Tahoe. The contact stated that while turning left with a foot on the accelerator pedal, the vehicle lost motive power and started shaking. The contact pulled over to the side of the road and attempted to restart the vehicle, but the vehicle failed to restart. The vehicle was towed to a dealer, where it was diagnosed that the intake fuel pump needed to be replaced. The vehicle was repaired, but the failure reoccurred approximately five months later. The vehicle was taken to another dealer, where the fuel pump power control module needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 35,000.

The contact owns a 2021 Chevrolet Tahoe. The contact stated that while driving 35-40 MPH, the vehicle stalled without warning. The vehicle failed to restart. The contact waited with the hazard lights flashing. The contact stated that after approximately 6 attempts the vehicle restarted. After driving a short distance, the vehicle stalled again. The contact was able to coast to a nearby gas station. The contact made several more attempts to start the vehicle after waiting for a while, to restart the vehicle. The contact was able to drive to the residence. The vehicle was taken to the dealer who diagnosed that the fuel pump power control module (Part # 13544060) had failed and needed to be replaced. The dealer was unable to repair the vehicle due to the part not being available. The contact became aware of NHTSA Campaign Numbers: 21V739000 (Fuel System, Gasoline) and 21V064000 (Fuel System, Gasoline); however, the VIN was not included in the recalls. The manufacturer was made aware of the failure. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 60,452.

The contact owns a 2021 Chevrolet Tahoe. The contact stated while driving at an undisclosed speed, the vehicle stalled and lost motive power. The vehicle was started; however, the vehicle failed to start as intended. The contact stated that there was no option to shift the gear shifter into neutral. In addition, the contact stated that the failure occurred while the family including small children, were inside the vehicle. The vehicle was towed to the dealer where it was diagnosed with a failed fuel pump power control module. The contact was informed that the fuel pump power control module needed to be replaced. The vehicle was not repaired. The contact was made aware of NHTSA Campaign Number: 21V739000 (Fuel System, Gasoline); however, the VIN was not included in the recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 32,334.

The contact owns a 2021 Chevrolet Tahoe. The contact stated while driving 70 MPH, the vehicle inadvertently lost motive power. The driver was able to pull to the shoulder of the roadway, where the vehicle failed to restart for 40 minutes. The check engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the fuel pump power control module. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 21V739000 (Fuel System, Gasoline), but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 42,000.

The contact owns a 2021 Chevrolet Tahoe. The contact stated that while reversing out of the driveway, the vehicle suddenly lost acceleration and the message to restart the vehicle was displayed on the instrument panel. While attempting to restart the vehicle, the vehicle failed to restart and another message that the conditions were not met to restart the vehicle was displayed. The contact contacted OnStar to assist with starting the vehicle. The vehicle was started; however, the engine failed to remain running. The vehicle was towed to the dealer who informed the contact that the VIN was included in NHTSA Campaign Number: 21V739000 (Fuel System, Gasoline) and completed the recall repair. The contact stated that approximately two years later after the recall repair was performed, the failure reoccurred while the vehicle was idling. The message to restart the vehicle was displayed on the instrument panel; however, while attempting to start the vehicle, the started sputtering. The vehicle was towed to the same dealer and the contact was informed that the vehicle needed to be repaired under the recall again. The dealer informed the contact that the remedy was no longer covered under the recall, but the repair would be covered under warranty. The dealer informed the contact that the part was on back order and the vehicle would be repaired once parts became available. The vehicle had not been repaired. The manufacturer was made aware of the failure and opened a case. The failure mileage was 8,345.

The contact owns a 2021 Chevrolet Tahoe. The contact stated while driving 20 MPH, the vehicle inadvertently lost motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle failed to restart. No warning lights were illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the fuel pump control module. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 37,000. The VIN was not available.

The contact owns a 2021 Chevrolet Tahoe. The contact stated while driving at an undisclosed speed, the vehicle stalled. The vehicle was towed to the dealer where it was diagnosed with fuel pump control module failure. The contact was informed that the fuel pump control module needed to be replaced. The vehicle was not repaired. The contact stated that the fuel pump control module was recently replaced prior to the failure reoccurring. In addition, the contact stated that the fuel pump control module was also replaced in 2022. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 20,000.

The contact owns a 2021 Chevrolet Tahoe. The contact stated that while cold starting the vehicle, there was an abnormal gasoline odor inside the cabin from the vehicle. The contact stated that the odor was stronger while the heater was activated. The contact stated no warning light was illuminated. The vehicle was taken to a dealer, where it was diagnosed and determined that the high-pressure fuel pump (HPFP) was cracked and leaking gasoline. The contact was informed that the high-pressure fuel pump needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was 51,264.

The contact owns a 2021 Chevrolet Tahoe. The contact stated while driving approximately 70 MPH, the vehicle lost motive power. The contact depressed the accelerator pedal however, the vehicle continued to lose motive power and failed to respond to the accelerator pedal being depressed. The contact was able to pull off the highway and the vehicle was turned off. The contact stated no warning light was illuminated. The contact attempted to restart the vehicle and after several attempts, the vehicle was towed to a dealer. The local dealer diagnosed the vehicle and determined that the fuel pump control module needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 21V739000 (Fuel System, Gasoline). The failure mileage was approximately 40,000.

The contact owns a 2021 Chevrolet Tahoe. The contact stated while pulling out of her driveway, the vehicle lost motive power and stalled without warning. The contact was unable to restart the vehicle. The vehicle was towed to an independent mechanic to be diagnosed. The contact was informed that the vehicle had experienced the failure listed in NHTSA Campaign Number: 21V739000 (Fuel System, Gasoline). The contact was referred to the manufacturer for assistance. The vehicle was repaired. The manufacturer was contacted, and it was confirmed that the VIN was not included in the recall. The failure mileage was 11,000.

The contact owns a 2021 Chevrolet Tahoe. The contact stated that upon the depression of the brake pedal, the vehicle would stall without warning. The contact had taken the vehicle to a dealer where they informed her of NHTSA Campaign Number: 21V739000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. Since the initial failure, the vehicle had stalled twice without warning. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 20,000. Parts distribution disconnect.

TL* THE CONTACT OWNS A 2021 CHEVROLET TAHOE. WHILE PARKED, THE CONTACT ATTEMPTED TO START THE VEHICLE HOWEVER, THE VEHICLE FAILED TO START. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO SERRA CHEVROLET SAGINAW (4200 BAY RD, SAGINAW, MI 48603) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FUEL PUMP CONTROLLER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 616.