28 complaints reported

2012 Chevrolet Traverse Air Bags

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
28
Crashes
3
Fires
0
Injuries
3

Complaint Timeline

Chronological view of owner reports

Jan 2025 Crash Injury

After sliding into a ditch, my drivers side, curtain airbag deployed but, instead of covering the drivers side door window, it came out and went across my face, hitting me on the right side of my head, slamming my head into the drivers side window glass and pinning me between the airbag and the window glass, obviously putting my safety at risk. I am currently being treated for neck injuries as a result of this airbag malfunction. The problem has not been reproduced/confirmed by dealer/independent service center. The vehicle has not been inspected by anyone. Photos of the vehicle including the airbags have been sent to my insurance company (Allstate). There were no warnings or symptoms of the problem prior to the collision and no other vehicles were involved. Upon visual inspection, both the driver and passenger side curtain airbags are twisted around itself 4 or 5 times at the anchor point, located at the front of the door frame. The vehicle is currently in our shop at our residence.

Type: Vehicle, Vehicle: 2012 CHEVROLET TRAVERSE, Manufacturer: General Motors, LLC
Incident: Oct 2025
Aug 2023

Airbags deployed unexpectedly while I was driving on the freeway.

Type: Vehicle, Vehicle: 2012 CHEVROLET TRAVERSE, Manufacturer: General Motors, LLC
Incident: Aug 2023
Aug 2023 Crash Injury

Airbags failed to deploy on drivers side and in the front after an impact of 35 MPH. My daughter and myself got severely hurt due to this malfunction. yes it has been inspected. no there were never any indicators for the airbags ever in the four years I have owned the car.

Type: Vehicle, Vehicle: 2012 CHEVROLET TRAVERSE, Manufacturer: General Motors, LLC
Incident: Jun 2023
Mar 2022

The airbag light is on for the passenger seat and the clips under the seat are loose

Type: Vehicle, Vehicle: 2012 CHEVROLET TRAVERSE, Manufacturer: General Motors, LLC
Incident: Jan 2021
Jan 2020

2012 CHEVROLET TRAVERSE WITH ABOUT 38,000 MILES OWNED SINCE PURCHASED NEW. "SERVICE AIR BAG" MESSAGE AND WARNING LIGHT ARE CONSTANTLY BEING DISPLAYED ON THE INSTRUMENT PANEL WHETHER THE VEHICLE IS PARKED OR IN MOTION. THE PROBLEM STARTED AFTER GETTING OIL CHANGE AT THE DEALER. DEALER NOW WANTS $100 JUST TO DIAGNOSE.

Type: Vehicle, Vehicle: 2012 CHEVROLET TRAVERSE, Manufacturer: General Motors, LLC
Incident: May 2019
Sep 2019

AIRBAG LIGHT IS ON. WENT IN FOR AIRBAG RECALL AND LIGHT IS STILL ON. JERRY'S CHEVROLET SAID IT WOULD COST $300 TO FIX. BOB BELL SAID THE SAME. CHEVROLET OFFERS NO ASSISTANCE EITHER.

Type: Vehicle, Vehicle: 2012 CHEVROLET TRAVERSE, Manufacturer: General Motors, LLC
Incident: Sep 2016
Mar 2019

RECENTLY, THE SERVICE AIR BAG COMES ON THE DASH BOARD AND FLASH IN THE DISPLAY WHEN I START THE ENGINE. IT COMES ON WHEN I'M SITTING AT THE LIGHT AND WHILE DRIVING. THIS IS RANDOM AND IT HAVEN'T DONE THIS IN THE PAST. I DO HAVE A VIDEO OF ME SITING AT THE LIGHT AND THE SERVICE AIR BAGS POPS UP.THIS NEEDS TO BE HANDLE AS SOON AS POSSIBLE. AS WE ALL KNOW HOW IMPORTANT IT IS FOR AIRBAGS.

Type: Vehicle, Vehicle: 2012 CHEVROLET TRAVERSE, Manufacturer: General Motors, LLC
Incident: Apr 2019
Aug 2018

MY AIRBAG LIGHT WENT ON AND AFTER 2 SERVICE CALL THE DEALER DETERMINE THAT I WOULD NEED A NEW AIRBAG INSTALLED.

Type: Vehicle, Vehicle: 2012 CHEVROLET TRAVERSE, Manufacturer: General Motors, LLC
Incident: Dec 2018
Jun 2018

"SERVICE AIR BAG" IS INDICATED ON THE DRIVER INFORMATION CENTER. THIS HAPPENS, STOPPED, OR WHILE IN MOTION. IT COMES AND GOES AT NO SET TIME.

Type: Vehicle, Vehicle: 2012 CHEVROLET TRAVERSE, Manufacturer: General Motors, LLC
Incident: Aug 2018
Mar 2018

"TAKATA RECALL" WENT TO START MY CAR AND THE CHECK AIRBAG LIGHT WENT ON. I TOOK MY CAR IN 3 TIMES AND FINALLY THE DEALER INFORMED ME THAT I NEEDED A NEW AIRBAG. SINCE THERE HAS BEEN MANY RECALLS PERTAINING TO AIRBAGS I INFORMED THE DEALER THAT IT COULD BE A POSSIBILITY IT WAS PART OF THE RECALL. THE DEALER INFORMED ME THAT THE YEAR AND MAKE OF MY CAR WAS NOT PART OF THE RECALL. THE COST FOR THE NEW AIR BAG WAS OVER A THOUSAND DOLLARS THERE WAS NO WAY THAT I WAS GOING TO SPEND THAT KIND MONEY WHEN THERE HAS BEEN SO MANY RECALLS. I FEEL SINCE TAKATA WENT BANKRUPT I FEEL THAT GM SHOULD BE RESPONSIBLE SINCE THEY CONTRACTED TAKATA AN OUTSOURCE COMPANY.

Type: Vehicle, Vehicle: 2012 CHEVROLET TRAVERSE, Manufacturer: General Motors, LLC
Incident: Jan 2017
Mar 2018

I DO NOT KNOW IF THIS IS A TAKATA PROBLEM BECAUSE I WAS INFORMED THAT TAKATA WENT BANKRUPT. ON NOVEMBER 1, 2017 I TOOK MY SUV INTO GEORGE NAHAS CHEVROLET DEALER DUE TO MY PROBLEM . I INFORMED THEM THAT MY AIRBAG LIGHT WENT ON AND OFF. I THOUGHT IT WAS AN ELECTRICAL PROBLEM BECAUSE I CAN REACH UNDER MY SEAT AND MOVE THE WIRES AND THE LIGHT WOULD GO OFF. THEY CHARGE ME $199.90 FOR A DIAG AND LATER INFORMED ME THAT IT WAS A POOR CONNECTION. I DROVE THE CAR AND A FEW DAYS LATER THE LIGHT WENT ON AGAIN. I TOOK MY CAR IN AGAIN AND I THOUGHT THEY FIXED IT THIS TIME BUT AGAIN A FEW DAYS LATER THE LIGHT WENT ON AGAIN. BACK AGAIN TO NAHAS CHEVROLET AND THIS TIME AFTER WAITING HOURS THEY TOLD ME THAT I NEEDED TO REPLACE THE AIRBAG AND IT WILL COST ME $1,037.90. I WAS NOT A HAPPY CAMPER. I DECIDED NOT TO PAY $1,037.90 BECAUSE THE CAR WAS A 2012. I ASKED THE MANAGER TO REFUND MY $199.90 BECAUSE AFTER THE FIRST REPAIR IT WASN'T FIX AND THEN AFTER THE SECOND ATTEMPT I HAD THE SAME PROBLEM. AFTER THE 3RD TIME I MET WITH THE SERVICE MANAGER, MY CONVERSATION WITH HIM WAS SINCE NATAKA WENT BANKRUPT NO OTHER NOTIFICATIONS WOULD BE GIVEN. IN MY OPINION NOW CHEVY OR THE DEALER NOW CARRIES THE RESPONSIBILITY TO REPAIR THE AIRBAG PROBLEM. I HOPE YOU UNDERSTAND MY PROBLEM AND AGREE WITH ME THAT THE DEALER HAS TO FIX MY PROBLEM.

Type: Vehicle, Vehicle: 2012 CHEVROLET TRAVERSE, Manufacturer: General Motors, LLC
Incident: Jan 2017
Feb 2018

BOUGHT THE CAR A YEAR AND HALF AGO AND SEVICE AIR BAG LIGHT WAS ON SO DEALERSHIP FIXED PROBLEB BECAUSE ITS A SAFETY ISSUE THE LIGHT CAME BACK ON 4 MONTHS LATER.

Type: Vehicle, Vehicle: 2012 CHEVROLET TRAVERSE, Manufacturer: General Motors, LLC
Incident: Jun 2017
Nov 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 CHEVROLET TRAVERSE. THE CONTACT WAS NOT EXPERIENCING A FAILURE UNTIL AFTER THE DEALER REPAIRED IT PER NHTSA CAMPAIGN NUMBER: 14V118000 (AIR BAGS). MONTHS LATER, A "SERVICE AIR BAG SOON" WARNING INDICATOR ILLUMINATED. THE DEALER WAS NOTIFIED OF THE FAILURE AND INDICATED THAT THE VEHICLE NEEDED TO BE DIAGNOSED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE.

Type: Vehicle, Vehicle: 2012 CHEVROLET TRAVERSE, Manufacturer: General Motors, LLC
Incident: Mar 2014
Oct 2017

SERVICE AIR BAG, DEALER SHIP WANTS $1,000 TO REPAIR, TO PROTECT MY FAMILY

Type: Vehicle, Vehicle: 2012 CHEVROLET TRAVERSE, Manufacturer: General Motors, LLC
Incident: Sep 2017
Jan 2017

RECEIVED SIDE IMPACT AIR BAG WIRING HARNESS RECALL NUMBER 14030 NOTICE MAY 2014. HAD RECALL REPAIR PERFORMED 15 AUG 14 BY DEALER WHERE TRAVERSE PURCHASED. AT APPROXIMATELY 100,350 MILES ON 16 JAN 17 "SERVICE AIR BAG" LIGHT CAME ON AND STAYED ON. I HAVE REPORTED THIS TO CHEVROLET CUSTOMER SERVICE WHO STATED THAT THE RECALL REPAIR WAS ONLY WARRANTED FOR 90 DAYS. AMAZING THAT CHEVROLET CAM GET AWAY WITH THIS ON A CRITICAL SAFETY REPAIR ON AN AIR BAG SYSTEM. VEHICLE IS AT THE SAME DEALER WHO MADE REPAIR NOW, TODAY FOR DIAGNOSIS AND REPAIR.

Type: Vehicle, Vehicle: 2012 CHEVROLET TRAVERSE, Manufacturer: General Motors, LLC
Incident: Jan 2017
Jul 2016 Crash Injury

THE DRIVER STEERING WHEEL FRONT AIRBAG DID NOT DEPLOY WHEN I HIT ANOTHER VEHICLE FROM BEHIND. WHEN WE RECEIVED THE LETTER ABOUT RECALL WE BROUGHT THE VEHICLE INTO SERVICE CHEVROLET IN LAFAYETTE, LA.

Type: Vehicle, Vehicle: 2012 CHEVROLET TRAVERSE, Manufacturer: General Motors, LLC
Incident: Jun 2016
Jun 2016

TL* THE CONTACT OWNS A 2012 CHEVROLET TRAVERSE. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 5,000.

Type: Vehicle, Vehicle: 2012 CHEVROLET TRAVERSE, Manufacturer: General Motors, LLC
Incident: Sep 2012
Apr 2016

SERVICE AIRBAG LIGHT IS ON FOR ABOUT 2 MONTHS AN I HAVE CALLED DEALERSHIP AN GM COMPLAINT PLACE THEY DID A DIAGNOSTICS AN SAID IT WAS A PROBLEM AN WOULD COST ME 400$ THIS VEHICLE HAS NEVER BEEN IN AN ACCIDENT I KEEP MANITENAINCE ON IT . IT HAS ALSO BEEN IN FOR SEATBELT SAFETY PROBLEMS. THE PAINT IS PEELING OFF THE DOOR IN THE BACK THAT LIFTS UP . THE SAFETY LIGHT GOES OFF IF I CHOOSE CHECK SYSTEM BUT COMES BACK ON ON THE READ OUT IT SAID SOME KINDA CONNECTOR NEEDS TO BE REPLACED

Type: Vehicle, Vehicle: 2012 CHEVROLET TRAVERSE, Manufacturer: General Motors, LLC
Incident: Apr 2015
Mar 2016

TL* THE CONTACT OWNS A 2012 CHEVROLET TRAVERSE. WHILE DRIVING AT VARIOUS SPEEDS, THE AIR BAG WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT STATED THAT THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 63,000.

Type: Vehicle, Vehicle: 2012 CHEVROLET TRAVERSE, Manufacturer: General Motors, LLC
Incident: Nov 2015
Feb 2016

TL* THE CONTACT OWNS A 2012 CHEVROLET TRAVERSE. WHILE DRIVING AT 55 MPH, THE FRONT PASSENGER SIDE AIR BAG WARNING LIGHT ILLUMINATED WITHOUT A PASSENGER IN THE SEAT. IN ADDITION, AFTER STARTING THE VEHICLE, THE FRONT PASSENGER SIDE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FRONT PASSENGER SIDE AIR BAG CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000.

Type: Vehicle, Vehicle: 2012 CHEVROLET TRAVERSE, Manufacturer: General Motors, LLC
Incident: Jan 2015
Jan 2016

WHILE DRIVING MY AIRBAG INDICATOR LIGHT ON DASH CAME ON & MESSAGE (SERVICE AIRBAG) NOT SURE IF THIS IS LINKED TO ANY OF THE RECALLS FOR THE AIRBAG SYSTEM OR SEATBELTS. CURRENT MILEAGE IS 42516 & HAVE NOT YET GOT APPOINTMENT W/THE SERVICE DEPARTMENT TO HAVE IT CHECKED. THE LIGHT COMES ON AS SOON AS I TURN THE KEY TO START & STAYS ON UNTIL THE VEHICLE IS PARKED & TURNED OFF. THE LIGHT IS ON THE HIGHWAY, ROADWAYS, & AT IDLE. IT WORRIES ME IN CASE OF AN ACCIDENT THE SYSTEM MAY FAIL. (NOTE: ITS BEST IF YOU CONTACT ME BY EMAIL)

Type: Vehicle, Vehicle: 2012 CHEVROLET TRAVERSE, Manufacturer: General Motors, LLC
Incident: Apr 2016
Sep 2015

I HAD BOUGHT THE 2012 CHEVY TRAVERSE IN DEC 2012, PRIOR TO MY DEPLOYMENT TO AFGHANISTAN. SINCE ABOUT 7 MONTHS THAT WE HAVE OWNED THE VEHICLE IT HAS BEEN IN THE DEALERSHIP REGULARLY TO HAVE THE SAFETY RECALLS FIXED FOR THE AIR BAGS AND THE FASTENER. THIS VEHICLE HAS BEEN IN THE SHOP ROUGHLY 8 TIMES AND STILL WILL COME ON WHEN IT DECIDES TO. IN JULY 2015 THIS VEHICLE WAS IN THE SHOP 3 TIMES FOR THE SAME ISSUE. WE BOUGHT THIS VEHICLE DO TO THE RATINGS IT HAD, BUT NOW THE WIFE HARDLY DRIVES THE VEHICLE BEING THAT WHEN THE LIGHT COMES ON IT SHUTS THE AIRBAGS OFF CREATING A VERY LARGE SAFETY ISSUE ESPECIALLY WITH MY CHILDREN IN THE CAR.

Type: Vehicle, Vehicle: 2012 CHEVROLET TRAVERSE, Manufacturer: General Motors, LLC
Incident: Jul 2015
Apr 2015

TL* THE CONTACT OWNS A 2012 CHEVROLET TRAVERSE. WHILE DRIVING AT 55 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED AND FLICKERED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 90,023.

Type: Vehicle, Vehicle: 2012 CHEVROLET TRAVERSE, Manufacturer: General Motors, LLC
Incident: Apr 2015
Mar 2015

TL* THE CONTACT OWNS A 2012 CHEVROLET TRAVERSE. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V118000 (AIR BAGS). THE FAILURE MILEAGE WAS 49,550. UPDATED 5/5/15*CN UPDATED 06/18/15*JB

Type: Vehicle, Vehicle: 2012 CHEVROLET TRAVERSE, Manufacturer: General Motors, LLC
Incident: Mar 2015
Feb 2015

TL*THE CONTACT OWNS A 2012 CHEVROLET TRAVERSE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V118000 (AIR BAGS). THE CONTACT STATED THAT THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Type: Vehicle, Vehicle: 2012 CHEVROLET TRAVERSE, Manufacturer: General Motors, LLC
Incident: Feb 2014

Trend Over Time

Complaints by year

Quick Summary

The 2012 Chevrolet Traverse has 28 Air Bags complaints on file. 3 crashes have been reported. Review the timeline above for detailed owner experiences.