2023 Chevrolet Traverse Power Train

The contact owns a 2023 Chevrolet Traverse. The contact stated that while at a complete stop, the engine Auto Start-Stop system engaged, and the ESC warning light illuminated. Additionally, the contact stated that while driving the following day, the vehicle failed to exceed 60 MPH and gradually decelerated. The vehicle later failed to exceed 6 MPH and failed to respond upon shifting to reverse(R). The vehicle was towed to the dealer, where several diagnostic tests were performed, and the dealer determined that the transmission had failed and needed to be replaced. The vehicle was not repaired due to the cost. The contact related the failure to NHTSA Campaign Number: 23V172000 (Power Train); however, the VIN was not included. The manufacturer was notified of the failure and offered to cover half the cost of the repair. The manufacturer referred the contact to the NHTSA Hotline for further assistance. The failure mileage was approximately 69,000.

Transmission shifts to a low gear and will not upshift causing the vehicle to only go about 10 mph @4,ooo rpm. Dealer says it is a solenoid in the transmission that has failed. Part is on limited distribution because of significant instances of this occurance. This is a dangeruos situation that could cause great peril. My vehicle has only 22,000 miles. This is very premature for this new of a vehicle.

The contact's husband leases a 2023 Chevrolet Traverse. The contact stated that after the vehicle had been parked for approximately 10 minutes, the contact who was occupying the front passenger's side seat turned off the vehicle while the driver's seat was unoccupied. The contact stated that the vehicle started rolling backwards and crashed into a tree that was 100 ft. away. The contact husband, who attempted to stop the vehicle from outside, sustained a partial tear of his hamstring and calf muscle on the right leg and received assistance from an Orthopedic. The contact sustained a contusion on the left hand but did not seek medical assistance. The contact and her husband were able to drive away from the scene and pulled into a parking lot, where the failure was reproduced. The vehicle was then driven to the residence and parked in the garage. The dealer was notified of the failure and referred the contact to the manufacturer for assistance. The contact stated that the manufacturer was notified of the failure and sent a field investigator, who inspected the vehicle but failed to inspect the transmission. The manufacturer later informed the contact that no assistance would be provided. The contact was not provided information on the field inspector assessment. The contact related the failure to NHTSA Campaign Number: 23V172000(Power Train); however, the VIN was not included in the recall. The vehicle was not repaired. The failure mileage was approximately 14,000.

When driving transmission slips and goes into wat feels neutral....also when shift from park to any gear there is a click coming from front of vehicle

The contact owns a 2023 Chevrolet Traverse. The contact stated that after shifting into reverse the vehicle failed to respond. The contact stated that there was a loud banging sound coming from the vehicle. The contact stated that the same loud sound was heard while driving forward. There were no warning lights illuminated. The vehicle was taken to the dealer and was duplicated; however, the vehicle was not diagnosed or repaired. The contact became aware of NHTSA Campaign Number: 23V172000 (Power Train) and linked the failure to the recall. The manufacturer was made aware of the failure and confirmed that the VIN was not included in the recall. The failure mileage was 13,000.

See attached document for complaint

7-8 mild transmission slips/sticking 3 MAJOR transmission events where the car seized up completely and stopped running. Almost felt like a car crash. Very abrupt stop and almost caused people behind us to rear end us Car is only 21 months old / 17,000 miles. Most recent was in early August. We have not driven car since out of fear.

Transmission and valve box stopped functioning in the middle of driving. As a result, the car was stuck in 1st gear.

The contact owns a 2023 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V172000 (Power Train) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2023 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V172000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2023 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V172000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

The transmission downshifts hard when in lower gears and sometimes when shifting to.higher gears.

The contact owns a 2023 Chevrolet Traverse. The contact stated that on numerous occasions while driving at approximately 25-30 MPH, the vehicle unintendedly downshifted without warning. The contact then stated that he heard an abnormal buzzing sound coming from the hood of the vehicle. No warning lights were illuminated. The vehicle was taken to the dealer where the failure could not be duplicated. The contact was then made aware that the VIN was included in the NHTSA Campaign Number: 23V172000 (Power Train) however, the parts to do the recall repair were not yet available. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was approximately 2,000. VIN tool confirms parts not available.