2018 Chrysler Pacifica ELECTRICAL SYSTEM,ENGINE

PURCHASED 2018 CHRYSLER PACIFICA LIMITED IN MARCH 2019. WITHIN 2 WEEKS, TWO ELECTRICAL RECALLS AND FAILURE OF SAFETY LOCKS AND AUTISTIC 3YR LOCKED IN CAR. TURNED CAR ON WITH AC TO COOL, TOOK DAUGHTER OUT AND PUT IN CARSEAT, CLOSED DOOR AND DRIVER DOOR LOCKED. HAD SPARE IN HOUSE. SERVICED AT DEALERSHIP AND TOLD ALL FINE. THREE WEEKS LATER, SUNROOF WOULD NOT CLOSE, AND DAUGHTER LOCKED IN CAR AGAIN FOR OVER 30 MINUTES. GRANDMOTHER HAD TO BRING SPARE KEY TO PUBLIX. SERVICE ONCE AGAIN SAID ALL WAS FINE. SAFETY LOCKS, WE WERE TOLD, WOULD NOT LOCK IF KEY WAS IN CAR WHICH IT WAS. SERIOUS SAFETY ISSUE FOR MY DAUGHTER AND THERE HAS BEEN TIMES ENGINE SHUT DOWN. *AS *TR

WE HAVE A 2018 PACIFICA THAT WE BOUGHT NEW A YEAR AGO. OUR VAN CURRENTLY HAS 8,000 MILES ON IT. MY WIFE RECEIVED A WARNING ABOUT A BATTERY FAULT WHILE SHE WAS TAKING OUR KIDS TO SCHOOL. THE VAN THEN SHUT OFF IN MORNING RUSH HOUR WHILE SHE WAS DRIVING AT AROUND 40 MPH. THE VEHICLE LOST ALL POWER AND ABILITY TO SAFELY STEER AND BRAKE WITH THE ELECTRIC ASSIST. SHE WAS ABLE TO SLOWLY GET THE VAN TO A STOP ON A SIDE STREET. THE VAN IS AT THE DEALER NOW AND THEY HAVE NO IDEA WHAT IS WRONG WITH IT. I WAS TOLD THE BATTERY APPEARS TO BE TOTALLY FLAT, BUT IF IT WAS JUST A SIMPLE BATTERY REPLACEMENT, WE WOULD HAVE HAD OUR VAN BACK BY NOW.

PROBLEM OCCURS AT SLOW SPEEDS OR WHEN STOPPED. THE CAR COMPLETELY SHUTS OFF. THEN WE HAVE TO QUICKLY SWITCH INTO PARK, RESTART, THEN SWITCH INTO DRIVE. THIS HAS HAPPENED AT LEAST 8 TIMES WHILE DRIVING. IT IS EXTREMELY DANGEROUS. CHRYSLER SAID TO TURN OF FRONT COLLISION WARNING COLLISION UNTIL THEY HAVE A SOLUTION. SINCE THAT TEMP FIX, THE CAR FAIL 2 MORE TIMES ON 3/6/19. ONCE WHILE MAKING A LEFT TURN IT DIED BEFORE THE TURN WAS COMPLETED, AND ONCE MORE COMING OUT OF A PARKING LOT TURNING ONTO A MAIN ROAD. THIS IS EXTREMELY DANGEROUS AND NEEDS TO BE RECTIFIED IMMEDIATELY BEFORE SOMEONE HAS A CRASH. THE CAR JUST SHUTS OFF. THE CAR IS ONLY A FEW MONTHS OLD AND IT HAS HAPPENED SEVERAL TIMES.

THE START/STOP FUEL ECONOMY SYSTEM DOES NOT WORK. I HAVE TAKEN IT TO THE SHOP 3 TIMES TO GET THIS REPAIRED. ONCE TO HAVE THEM IDENTIFY THE PROBLEM, THEN ORDER REPLACEMENT BATTERY. TWICE A NEW BATTERY HAS BEEN INSTALLED AND THE SYSTEM STILL DOES NOT WORK. I HAVE APPROXIMATELY 3000 MILES ON THIS VEHICLE AND IT HAS NEVER WORKED AFTER THE INITIAL TEST DRIVE. THE DASH BOARD GIVES VARIOUS REASONS WHY IT CAN'T WORK BUT NONE OF THESE CONDITIONS OR SITUATIONS BUT NONE SEEM RELATED TO ACTUAL, CURRENT OPERATION OF THE CAR: ENGINE IS NOT WARMED UP OR THE STEERING WHEEL TURNED TO SHARPLY. I PURCHASED THE VEHICLE WITH 60 MILES ON THE ODOMETER IN AUGUST 2018.

WHEN STOPPED AT A STOPLIGHT, MY CAR USED THE STOP/START FUNCTION. WHEN I TRIED TO ACCELERATE, THE CAR STALLED AND WOULDN'T LET ME TURN IT BACK ON OR TURN THE DIAL TO MOVE IT TO NEUTRAL. IT STAYED LIKE THAT FOR A COUPLE MINUTES AND THEN I WAS ABLE TO START IT, BUT NOW I HAVE A LIGHT ON MY DASHBOARD INDICATING THAT THE STOP/START ISN'T AVAILABLE. I WAS TRAVELING 500 MILES FROM HOME ON VACATION WITH MY FAMILY.

ON MULTIPLE OCCASIONS THE VEHICLE HAS STALLED OUT WHILE WAITING FOR STOP LIGHTS AND JUST IN A STOPPED POSITION. IN ORDER TO RESTART THE VEHICLE IT HAD TO BE PLACED IN PARK. IT DOES START IMMEDIATELY HOWEVER IS A SERIOUS SAFETY CONCERN LEAVING US TO WONDER IF THIS WILL OCCUR DURING ACTUAL DRIVING.

VEHICLE STALLED MULTIPLE TIMES REQUIRING SHIFT TO PARK AND MANUAL RESTART. VEHICLE WAS AT IDLE IN LEFT TURN LANE OF MAJOR CITY ROAD WITH 4 OCCUPANTS. VEHICLE HAS STALLED AT LOW SPEED IN PARKING LOT IMMEDIATELY AFTER STATING TO MOVE FROM A STOP WITH 4 OCCUPANTS. *TR

TWICE NOW I HAVE BEEN DRIVING AND THE CAR HAS TURNED ITSELF OFF. I LOOK AT THE DASH AND IT GIVES AND ERROR ABOUT BEING IN PARK SENSE MODE. I TOOK IT TO THE DEALER AND THEY SAY I MUST HAVE HAD A VOLTAGE SPIKE BUT THEY CAN NOT REPRODUCE THE ERROR SO THEY CANNOT FIX IT. ITS PRETTY SCARY LUCKILY NO ONE WAS BARRELING UP BEHIND ME WHEN IT HAPPENED.

WHILE APPROACHING A TRAFFIC LIGHT THE CAR CAME TO A STOP AND COMPLETELY SHUT DOWN. I HAD TO TURN SHIFTER OF THE CAR FROM DRIVE TO PARK AND THEN RESTART THE CAR. THIS IS THE 4TH TIME THIS HAS HAPPENED. SCARY TIME AS THE FIRST TIME IT HAPPENED I WAS MAKING A LEGAL K TURN AND THE CAR SHUT OFF AS I STOPPED THE CAR BEFORE PUTTING THE CAR IN REVERSE. I WAS T'D IN THE MIDDLE OF THE ROAD. THE FIRST TIME OCCURRED WAS 11/23/18 THEN AGAIN 12/18/018, AGAIN 12/21/18 AND TODAY 1/3/2018

THE CAR HAS LOST POWER ON SEVERAL OCCASIONS. WHEN STOPPED AT A STOP LIGHT/STOP SIGN CAR SHUTS OFF COMPLETELY AND LOSES POWER. I BROUGHT THE CAR TO THE DEALER LAST WEEK, THEY COMPLETED AN UPDATE- HOWEVER JUST TODAY THE CAR LOST POWER ON A MAIN ROAD WHICH HAPPENS TO BE RIGHT IN FRONT OF THE DEALER. I PULLED IN COMPLETELY SHAKEN AS I HAD MY DAUGHTER IN THE CAR AND CARS WERE COMING FROM BEHIND NOT REALIZING I AM STALLED IN THE ROAD. I HAVE LEFT THE CAR AT THE DEALER. IT IS SO DANGEROUS AND SCARY AS I BOUGHT THIS CAR AS A FAMILY CAR AND I CAN'T FEEL COMFORTABLE DRIVING IT.

WHILE STOPPED AT A TRAFFIC LIGHT IN OUR TOWN THE VAN SHUT OFF AND THE ELECTRICAL SYSTEM STARTING SENDING ME MESSAGES ON THE DASHBOARD THAT THE LANE SENSE WAS NOT OPERATING. I HAD MY FOOT ON THE BRAKE AND TRIED SEVERAL TIMES TO MOVE THE GEAR SELECTOR TO PARK BUT IT WAS LOCKED IN PLACE. THE IGNITION SAID IT WAS IN THE RUN POSITION WHICH INDICATES THE CAR SHOULD BE RUNNING BUT IT WAS NOT. THE BRAKE PEDAL WAS FIRM TOO, AS IT WOULD BE WHEN THE CAR IS OFF. FINALLY AFTER SEVERAL ATTEMPTS I WAS ABLE TO MOVE THE GEAR KNOB TO PARK AND THEN RESTART THE CAR. I COULD HAVE EASILY BEEN REAR ENDED, THIS WAS VERY SCARY AND UNACCEPTABLE ON CHRYSLER'S PART.

TL* THE CONTACT OWNS A 2018 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE VEHICLE'S HORN DID NOT WORK. AN INDEPENDENT MECHANIC STATED THAT THE HORN WAS BUILT WITHOUT A FUSE AND THAT ONE NEEDED TO BE INSTALLED. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE LOST POWER WITHOUT WARNING. THE VEHICLE WAS TAKEN TO DADELAND CHRYSLER DODGE (16501 S DIXIE HWY, MIAMI, FL 33157), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS INFORMED AND ASSIGNED A TECHNICIAN. THE FAILURE WAS ESCALATED TO A HIGHER OFFICE OF THE DEALER. THE FAILURE MILEAGE WAS 18,600. ..*BF. *TR *DT 2ND INCIDENT: DEC. 11: TOTAL ELECTRICAL FAILURE WHILE PARKED IN GARAGE AT HOME. CAR WAS TOWED TO DADELAND DODGE WHERE THE AUXILIARY BATTERY WAS REPLACED. 3RD INCIDENT: DEC.19: TOTAL ELECTRICAL FAILURE WHILE PARKED IN GARAGE AT HOME. VEHICLE WAS TOWED AGAIN TO DADELAND CHRYLER. AFTER MUCH RESEARCH THEY REPLACED THE BODY COLTROL MODULE. THE CAR WAS RETURNED TO ME ON JAN. 4, 2019 THE CAR SEEMS TO BE WORKING WELL NOW.*JB *DT

DRIVING 50 MPH AND ENGINE STOPPED. "D" WAS FLASHING STATING IT WASN'T IN DRIVE. ALL POWER LOST. I WAS ABLE TO TURN ON A SIDE STREET AND PUT IT IN PARK. TOOK MULTIPLE TIMES TO RESTART THE VAN. I WAS ABLE TO DRIVE HOME WITHOUT ANY OTHER EPISODES. TWO WEEKS AGO, WHILE DRIVING AT NIGHT, THE INTERIOR LIGHTS DIMMED ALL OF A SUDDEN. THIS OCCURRED TWO TIMES. THE DEALERSHIP DID NOT DETECT ANY PROBLEMS WITH THE LIGHT DIMMING. I'M NOT SURE IF THEY ARE RELATED BUT I AM TERRIFIED TO DRIVE THE CAR WITH MY 3 YOUNG CHILDREN.

MY 2018 CHRYSLER PACIFICA KEEPS STALLING WHILE DRIVING. I FOUND A RECALL FROM 2017 THAT MATCHES MY CAR EXACTLY! RECALL U01. DEALERSHIP AS WELL AS CHRYSLER, KEEP TELLING ME THAT MY VEHICLE YEAR IS NOT AFFECTED BUT MY CAR KEEPS STALLING AT INTERSECTIONS! I HAVE ALMOST BEEN HIT TWO TIMES WITH MY CHILD IN THE CAR. THEY HAVE HAD MY VEHICLE FOR MORE THAN 42 DAYS IN THE SERVICE DEPARTMENT AND SAY THEY CANNOT RECREATE THE PROBLEM IN ORDER TO FIX IT. I EVEN HAVE VIDEO TAPE DOCUMENTING WHAT HAPPENS. IF I STOP AT A LIGHT, OR AM DRIVING VERY SLOW MY VEHICLE SHUTS OFF! AN INDICATOR ON MY DASH STATES TO PUT THE VEHICLE IN PARK AND RE-START IT! THIS IS NOT SAFE WHEN YOU HAVE PEOPLE BEHIND YOU READY TO GO AT A GREEN LIGHT AND YOU ARE STALLED! I REFUSE TO DRIVE THIS VEHICLE ON THE ROAD AND JEOPARDIZE MY FAMILIES SAFETY. PLEASE INVESTIGATE THIS ISSUE. I AM STUCK PAYING A BRAND NEW LEASE PAYMENT FOR A VEHICLE THAT I AM NOT ABLE TO DRIVE!

6/20 THE ENGINE LIGHT CAME ON. THE DEALERSHIP CLAIMED THAT THEY PERFORMED THE DTC INSPECTION AND A SYSTEM UPDATE (TO PREVENT VEHICLE FROM STALLING). THE VEHICLE WAS RETURNED ON 6/23 AND IT BROKE DOWN ON 6/24. THE CAR WENT FROM 10MPH TO 43 MPH WHEN PRESSING ON THE GAS AND THEN INSTANTLY STOPPED AT AROUND 10MPH. THE VEHICLE TURNED OFF AND WAS UNABLE TO START AND HAD TO BE TOWED BACK TO THE DEALERSHIP. I HIT A CURB AND IF I WAS NOT AN EXPERIENCED DRIVER I COULD HAVE KILLED SOMEONE OR MYSELF OR MY 3 CHILDREN COULD HAVE BEEN HARMED IF THEY WERE IN THE VEHICLE. I HAVE PROVIDED A VIDEO OF THE INCIDENT ON MY YOUTUBE AND THE DOCUMENTATION FROM WHAT THE DEALERSHIP SAID THEY PERFORMED ON THE VEHICLE. THIS CAR NEEDS TO BE RECALLED AND OFF OF THE ROAD. PLEASE SAVE LIVES BECAUSE THIS WAS VERY SCARY AND I FEAR GETTING BACK INTO THE VEHICLE IF THEY FIX IT. I DO NOT WANT IT BACK. I WANT SAFETY FOR MY CHILDREN AND MYSELF. I AM A SOCIAL WORKER AND I DRIVE MY VEHICLE TO CLIENTS HOMES AND I CANNOT DO MY JOB IN FEAR THAT I MIGHT LOOSE MY LIFE. HTTPS://WWW.YOUTUBE.COM/WATCH?V=FCSX8MPCAG8 *TT *TR

DRIVING DOWN THE HWY WHEN THE VAN JUST TURNS COMPLETELY OFF ALMOST CAUSING A WRECK AND ALSO THE CONTROL PANEL FREEZES AND AC WILL NOT TURN ON AT ALL. IT WILL NOT LET YOU PRESS ANY BUTTONS

IN THE MIDDLE OF DRIVING THE VEHICLE SUDDENLY SHUT DOWN. THE VEHICLE WAS REPAIRED BY A CHRYSLER DEALER, WAS DRIVEN APPROX. 2 BLOCKS AND SHUT DOWN, IN THE MIDDLE OF DRIVING, FOR A SECOND TIME.

TL* THE CONTACT OWNS A 2018 CHRYSLER PACIFICA. WHILE DRIVING 5 MPH AND MAKING A LEFT TURN, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS TAKEN TO PHILLIPS CHRYSLER JEEP DODGE RAM (LOCATED AT 3440 S PINE AVE, OCALA, FL 34471, (352) 732-7577) TO BE DIAGNOSED, BUT THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE OR RETRIEVE A FAULT CODE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 7,000. **TR CONSUMER STATED VEHICLE LOST POWER AS ENTERING INTERSECTION. I AM NOT SURE IT STALLED, I THINK MORE LIKELY LOST ACCELERATOR CONTROL, AS I DID NOT SEE ANY WARNING LIGHTS. IT WAS A DOWN HILL "COAST" TO STOP ABOUT 300 YARDS SO NOT CLEAR IF VEHICLE WAS "COASTING" OR DRIVING AT IDLE SPEED. PUTTING INTO PARK, PUSHING ENGINE BUTTON TO STOP AND START SOLVED THE PROBLEM. UPDATED 11/1/18*JB

WE WERE DRIVING HOME AT NIGHT AND STOPPED ON A RED LIGHT IN AN INTERSECTION ON A HIGHWAY. WHEN IT WAS 'GO' OUR PACIFICA 2018 (400 MILES ON IT) DID NOT RUN. LIGHT IS ON 'RUN', DIAL SHIFT ON DRIVE AND I DID NOT TURN OFF THE CAR. I STEPPED ON THE ACCELERATOR AGAIN BUT IT JUST WOULD NOT RUN. OTHER DRIVERS BEHIND ME STARTED HONKING AND I SIGNALED THEM TO GO AROUND ME. SO TURNED TO PARK AND TURNED OFF THE ENGINE. THEN TURNED BACK ON. STILL IT WOULD NOT RUN. FOR THE THIRD TIME I TURNED THE ENGINE COMPLETELY OFF, OPENED THE DOOR. THEN CLOSED THE DOOR AND REDID THE ENTIRE PROCESS. THIS TIME IT WORKED. TOOK US ABOUT 15 DISTRESSING SECONDS. I'M NOW SCARED DRIVING THIS THING WITH MY FAMILY WITH ME. I DONT WANT THIS TO HAPPEN AGAIN ESPECIALLY ON A BUSY HIGHWAY. JUST THE THOUGHT OF IT GIVES ME GOOSEBUMPS. I CALLED THE SALES GUY FIRST THIS MORNING AND WAS TOLD HE WILL SCHEDULE APPOINTMENT WITH THEIR SERVICE. JUST SURPRISED ME THIS NEVER HAPPENED TO OUR PREVIOUS CARS - TOYOTA, HONDA AND NISSAN ESPECIALLY SUCH A BRAND NEW CAR! CHRYSLER, IF YOU ARE READING THIS, PLEASE DON'T LIVE IN FANTASYLAND THAT YOUR VEHICLES ARE OK. ADMIT IT AND HELP OWNERS LIKE US. OTHERWISE, YOU HAVE TO BUYBACK OUR VEHICLE. *JS