33 complaints reported

2019 Chrysler Pacifica Brakes

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
33
Crashes
3
Fires
0
Injuries
0

Complaint Timeline

Chronological view of owner reports

Jan 2021

I CAN STEP ON THE BRAKE AT A STOP LIGHT AND THEN THE BRAKES PUSH BACK AT ME AND MAKE A HISSING SOUND AS IT HAPPENS. THEN I TRY TO PUSH IT BACK DOWN AND IT WON'T ALLOW ME TO AND IT STARTS TO MOVE. IT HAS HAPPENED SEVERAL TIMES SO EVERY TIME IS HAPPENS I JUST HAVE TO PUT THE CAR IN PARK UNTIL THE LIGHT TURNS GREEN.

Type: Vehicle, Vehicle: 2019 CHRYSLER PACIFICA, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jan 2020
Dec 2020

THE VEHICLE SUFFERED FROM LACK OF BRAKE POWER BOTH AT HIGH SPEED AND LOW SPEED. THE BRAKE PEDAL FELT VERY HARD (ALMOST LIKE IT WAS AT A HARD STOP) BUT DID NOT GO TO THE FLOOR, THE BRAKE EFFECTIVENESS SEEMED TO BE VERY LOW. AT HIGH SPEED THE VEHICLE HARDLY SEEMED TO SLOW, AT LOW SPEED THE VEHICLE ROLLED PAST A STOP SIGN. NOTICED A LOUD HISSING NOISE FROM UNDERNEATH THE DASH WHEN PEDAL WAS PRESSED PAST A CERTAIN POINT. TOOK VEHICLE TO DEALER IN FORT COLLINS - THEY TOLD ME THE BRAKE BOOSTER NEEDED REPLACING. THIS WAS OUT OF STOCK AND RATHER SURPRISINGLY I WAS TOLD I COULD DRIVE THE VEHICLE UNTIL THE PART ARRIVED (EXPECTED IN 7-10 DAYS). I WAS VERY SURPRISED THAT THE VEHICLE WOULD BE RELEASED BACK TO ME WITH THIS DEFECT. I DECLINED SAYING I THOUGHT THE FAULT WAS SERIOUS SINCE IT AFFECTED BRAKING EFFICIENCY.

Type: Vehicle, Vehicle: 2019 CHRYSLER PACIFICA, Manufacturer: Chrysler (FCA US, LLC)
Incident: Nov 2020
Dec 2020 Crash

TRIED STOPPING FOR A RED LIGHT AND BRAKES DID NOT RESPOND. I WAS IN THE RIGHT LANE. VAN SEAMED TO SPEED UP. GOT INTO RIGHT TURN LANE AND VAN SLOWED DOWN BUT STILL NOT STOPPING. HIT CAR IN FRONT, LUCKILY NO DAMAGE TO EITHER VEHICLE.

Type: Vehicle, Vehicle: 2019 CHRYSLER PACIFICA, Manufacturer: Chrysler (FCA US, LLC)
Incident: Oct 2020
Oct 2020 Crash

THE VEHICLE WOULD NOT STOP WHENEVER I PRESSED THE BRAKE PEDAL. IT FELT HARD AND DID NOT RESPOND. MUCH LIKE OTHER COMPLAINTS ON THIS WEBSITE, THE PEDAL MADE A HISSING SOUND WHENEVER IT CAME UP. THE POWER BRAKE SYSTEM IS BEING LOOKED AT AND IS A COMMON PROBLEM. A RECALL ON THIS SYSTEM CLEARLY NEEDS TO OCCUR BEFORE SOMEONE DIES. COULD NOT STOP AT STOPLIGHT WITHOUT PUMPING BRAKES AND COULD NOT STOP IN DRIVEWAY WITHOUT HITTING MY OTHER VEHICLE ENTIRELY. HIGHLY RECOMMEND A DIFFERENT VEHICLE UNTIL THIS SYSTEM IS RECALLED BECAUSE OF HOW OFTEN THIS OCCURS

Type: Vehicle, Vehicle: 2019 CHRYSLER PACIFICA, Manufacturer: Chrysler (FCA US, LLC)
Incident: Sep 2020
Aug 2020

EVER SINCE I HAVE HAD THIS CAR THE BRAKES HAVE BEEN AN ISSUE. I CAN STEP ON THE BRAKE AT A STOP LIGHT AND THEN THE BRAKES PUSH BACK AT ME AND MAKE A HISSING SOUND AS IT HAPPENS. THEN I TRY TO PUSH IT BACK DOWN AND IT WON'T ALLOW ME TO AND IT STARTS TO MOVE. IT HAS HAPPENED SEVERAL TIMES SO EVERY TIME IS HAPPENS I JUST HAVE TO PUT THE CAR IN PARK UNTIL THE LIGHT TURNS GREEN.

Type: Vehicle, Vehicle: 2019 CHRYSLER PACIFICA, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jul 2020
Jul 2020

THE POWER BRAKE BOOSTER LEAKS, WHICH CAUSES THE BRAKES TO BECOME INOPERABLE. THIS DESPITE THE VEHICLE ONLY BEING ONE YEAR OLD. THIS DEFECT HAS BEEN DISCUSSED ON NUMEROUS CHRYSLER PACIFICA MESSAGING BOARDS AND COULD PRESENT A SERIOUS DANGER TO UNKNOWING DRIVERS. WE EXPERIENCED A BRAKE FAILING WHILE GOING APPROXIMATELY 40 MILES PER HOUR ON A STREET. THE BRAKES BECAME EXTREMELY HARD, FORCING DRIVER TO PUT ALL HER WEIGHT DOWN TO STOP THE VEHICLE. THE VEHICLE IS BEING REPAIRED AT A COST OF $442, THOUGH THE REPLACEMENT PART IS ON BACKORDER AND WILL NOT BE RECEIVED FOR THREE WEEKS AFTER TAKING THE CAR IN FOR INSPECTION.

Type: Vehicle, Vehicle: 2019 CHRYSLER PACIFICA, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jan 2020
Sep 2019

MASTER CYLINDER FAILED WITH APPROXIMATELY 4,300 MILES ON THE CAR (PURCHASED IN APRIL 2019, FAILED SEPTEMBER 2019). DEALER REPORTED IT WAS A "KNOWN ISSUE" BUT NO SERVICE BULLETIN OR RECALL HAS BEEN ISSUED. NO BRAKE WARNING LIGHT OR CODE THROWN. ONLY DISCOVERED BECAUSE OWNER SUSPECTED CONCERN WITH BRAKES.

Type: Vehicle, Vehicle: 2019 CHRYSLER PACIFICA, Manufacturer: Chrysler (FCA US, LLC)
Incident: Sep 2019
Sep 2019

TL* THE CONTACT OWNS A 2019 CHRYSLER PACIFICA. WHILE DRIVING VARIOUS SPEEDS, THE BRAKE PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO STOP. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO SCHUMACHER CHRYSLER DODGE JEEP RAM OF DELRAY (2102 FEDERAL HWY SUITE A, DELRAY BEACH, FL 33483, (561) 935-4210) WHERE IT WAS DIAGNOSED THAT THE BRAKING SYSTEM NEEDED TO BE UPDATED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 10,000.

Type: Vehicle, Vehicle: 2019 CHRYSLER PACIFICA, Manufacturer: Chrysler (FCA US, LLC)
Incident: Sep 2019

Trend Over Time

Complaints by year

Quick Summary

The 2019 Chrysler Pacifica has 33 Brakes complaints on file. 3 crashes have been reported. Review the timeline above for detailed owner experiences.