2017 Dodge Charger Electrical System

Odometer Fraud. The contact purchased a 2017 Dodge Charger. The contact discovered that there was a mileage discrepancy after the purchase. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 90,000. It was later discovered that the mileage was 145,000.

The contact owns a 2017 Dodge Charger. The contact stated while driving at an undisclosed speed, the instrument cluster failed to function as intended. The contact stated that the instrument cluster independently changed radio stations and made phone calls. In addition, the contact stated that the instrument cluster independently switched between icons. The contact stated that the failure was persistent. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 68,000.

Screen is pushing buttons and overall not working. Turns on heat on seats and will not let me turn them off burning my back with prolong heat. Will turn off my heater and change settings while driving. Has pushed the emergency call button. Changes stations constantly. Doesn’t not allow gos to be used. Tried calling customer services multiple times and it’s is a known issue with almost all and they will not do anything. They pick and choose who’s to fix. Waiting to get a call from dealership if they will inspect it, but dodge will not cover anything they stated. It started very small with just a spot on the screen that wasn’t a big deal but once it started to progress it went fast and became a safety concern.

Electrical all lights on dashboard radio all went blank, blacked out as if the vehicle was turned off while driving and fully functioning.

My Uconnect radio back up camera does not work 100 percent of the time and radio dails 911 when car is on and ghost touching while driving anywhere. I have taking the vehicle to a dodge dealership and they are well aware of the issue and problems that are happening with the Uconnect radio system and are unable to fix safety issue unless item is recalled my wife safety has been placed at risked due to always having to hang up on 911 and take her eyes off the road constantly to do so. Picture uploaded is what causes the safety issue.

This is regarding the Uconnect radio. The screen has delaminated and is constantly pressing buttons by itself. Randomly making phone calls and startling me while driving, one time it called the police. Turning the heat and air and climate seats off and on consistently. This is dangerous.

Headlamp goes off. I have replaced the headlamp recently in a month it goes off again. Seems like wiring is melting.

As I’m driving the vehicle the Uconnect system will go haywire. Randomly switching between every button from heated seats to not allowing navigation and randomly calling 911. This issue is very distracting while driving and can cause an accident due to the constant distraction and headache. This issue has been confirmed from the manufacturer and has been denied for repair free of charge. This is outrageous as new equipment especially for a car shouldn’t have to be replaced so suddenly especially not being caused by damage but just by malfunctioning on its own. Instead the dealer and manufacturer say to buy a new one which is expensive at about $1500 which is also outrageous. This needs to be addressed as it was a huge selling point on the car that turned out not to be operational and hazardous to any driver in this car.

What component or system failed or malfunctioned, and is it available for inspection upon request? 1.) The touch screen display (UConnect 8.4 with Nav) has fluids forming under the screen that are causing 'ghost clicks'. It had started as an innocuous air bubble in the corner of the screen, then gradually spreading across half of the display. Areas within the fluid are becoming subject to ghost clicks. This part is available for inspection at most dealerships, but not repair. How was your safety or the safety of others put at risk? 2.) While driving, the ghost clicks are causing unintended phone calls, navigation changing, and climate control interactions. This is extremely distracting while driving, and causing the driver to redirect their vision to the screen while driving. This has a high potential to cause driving accidents, as the ghost touches effect navigation, which can fluster drivers with random changes in rapid succession. Has the problem been reproduced or confirmed by a dealer or independent service center? 3.) This is a widespread and well documented problem that is known to Dodge, and their family of dealerships. It spans across 2017/2018 vehicle models with 8.4inch UConnect displays. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? 4.) Not to my knowledge. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? 5.) There are no warning indications for this issue. The only sign is a small air bubble that starts in the corner, underneath of the touch screen.

I HAVE A 2017 DODGE CHARGER THAT HAS AN ISSUE WITH THE RADIO BECOMING DELAMINATED FROM THE INSIDE OF THE SCREEN. THIS IS A SAFETY HAZARD AS IT TURNS ON AND OFF, CALLS PEOPLE FROM MY PHONE, AND WILL NOT LET ME TURN THE RADIO OFF WHEN IT HAPPENS. I HAVE BEEN DRIVING AND THIS HAPPENS AND IT'S A MAJOR DISTRACTION WHEN YOUR CAR KEEPS DIALING 911 AND WILL NOT LET YOU TURN IT OFF. I CAN'T STRESS ENOUGH HOW UNSAFE THIS IS. IT GOES AGAINST ALL WARNINGS THAT DISPLAY ON RADIO WHEN POWERED ON.

RADIO TOUCH SCREEN SYSTEM PRESSES/SELECTS ALL TYPES OF BUTTONS BY ITSELF. CHANGES SCREEN SETUPS ETC.

THE RADIO CONTINUES TO BEEP & CHANGE STATIONS WHILE NOBODY IS TOUCHING ANYTHING. THE HEATED SEAT TURNS ITSELF OFF & THE PASSENGER SIDE TEMPERATURE RANDOMLY CHANGES ITSELF WHILE NO ONE HAS TOUCHED ANYTHING ALL WHILE DRIVING DOWN THE ROAD. IT OCCURS ON CITY STREETS AND AT HIGHWAY SPEEDS ALSO.

THE UCONNECT 8.4INCH NAV TOUCHSCREEN HAS A GIANT BUBBLE ACROSS THE TOP THAT IS STILL EXPANDING IN SIZE. WITH THE VEHICLE RUNNING, THE TOUCHSCREEN ACTS ON ITS OWN WITHOUT OPERATOR INTERFACE, TOUCHING VARIOUS PORTIONS OF THE SCREEN AT RANDOM, DEPENDING ON THE STATUS OF THE BUBBLE. WHILE ON THE MEDIA PAGE, THE SYSTEM WILL ANNOYINGLY SWAP BETWEEN BLUETOOTH, USB, AUXILLARY SOURCES, WHILE ON THE CLIMATE SCREEN, IT WILL SWAP BETWEEN THE DIFFERENT MODES OF CIRCULATION OF AIR IN THE VEHICLE. THE SAFETY CONCERN IS IT WILL TRY TO DIAL EMERGENCY SERVICES, OR TRY TO START LAUNCH CONTROL OF THE VEHICLE. I WAS LUCKY IN THAT I DON'T HAVE THE SOS SYSTEM ENABLED, AND I WAS STATIONARY WHEN LAUNCH CONTROL WAS TURNED ON BY THE TOUCHSCREEN, BUT I AM CONCERNED FOR OTHERS WHILE THE VEHICLE MAY BE IN MOTION. I HAVE DONE SOME RESEARCH AND THIS ISSUE APPEARS TO BE WIDESPREAD ACROSS DODGE CHARGER'S AND CHALLENGER'S.

THE UCONNECT TOUCHSCREEN RADIO HAS BEEN REPORTED ONLINE BUBBLING AND MESSING UP A COMMON ISSUE IN DODGE AND I AM BEING TOLD THIS IS MY PROBLEM TO FIX WHEN THIS IS A KNOWN ISSUE I DON'T AGREE THIS NEEDS TO BE TAKEN CARE OF.

ELECTRICAL FIRE: OPENED CAR TO GO TO WORK IN THE MORNING 10/17/18 AND FOUND THAT INSIDE MY CAR IT WAS COVERED IN SOOT. THEN NOTICED ARM REST CONSOLE WAS MELTED AND UNDERNEATH WAS MELTED DOWN; EXPOSING WIRES. ALSO UPPER LIGHT IN TOP, FRONT, CENTER WAS MELTED (FROM HEAT). CAR WAS PARKED IN DRIVE WAY OF MY HOME. THANKFUL WINDOWS WERE UP SO NO OXYGEN COULD FUEL THE FIRE. THIS COULD HAVE CAUSED MORE DAMAGE TO THE VEHICLE AND POSSIBLY CAUGHT THE HOUSE ON FIRE WITH MY FAMILY INSIDE. VEHICLE HAS BEEN TOWED TO DODGE WHERE THEY STATED AN INVESTIGATION HAS TO BE OCCUR BEFORE THEY WILL HELP US OR LOOK INTO WARRANTY (WHICH WE HAVE). CPSC: 11/6/2018 UPDATE *DT *JS

THE "SEVERE WEATHER ALERTS" THAT SHOW UP ON THE RADIO SCREEN FOR WEATHER THAT IS HUNDREDS IF NOT THOUSANDS OF MILES AWAY ARE DISTRACTING AND DANGEROUS. THE ONLY WAY TO CLEAR THE ALERTS IS TO TAKE YOUR HAND OFF THE WHEEL AND USE THE TOUCH SCREEN. THESE ALERTS ARE GENERATED BY THE SIRIUS XM TRAVEL LINK APP AND SIRIUS IS UNABLE, OR MORE LIKELY, UNWILLING TO DISABLE THE ALERTS EVEN WHEN ASKED.

TL* THE CONTACT OWNS A 2017 DODGE CHARGER. ON SEVERAL OCCASIONS, WHILE DRIVING VARIOUS SPEEDS, THE RADIO CONSOLE THAT CONTROLLED THE GPS, RADIO FEATURES, AND THE DEFROST FUNCTIONS BECAME INOPERABLE. THE CONTACT STATED THAT THE SCREEN WOULD OCCASIONALLY FREEZE OR DISPLAY A BLANK SCREEN. THE VEHICLE WAS TAKEN TO FERMAN CHRYSLER JEEP DODGE RAM OF NEW PORT RICHEY (4023 US-19, NEW PORT RICHEY, FL 34652, (727) 847-5555) WHERE IT WAS DIAGNOSED THAT THERE WAS A SOFTWARE UPDATE AVAILABLE TO REMEDY THE FAILURE. THE FAILURE RECURRED AND THE DEALER STATED THAT THE RADIO CONSOLE NEEDED TO BE REPLACED. THE RADIO CONSOLE WAS NOT REPLACED. THE FAILURE WAS INTERMITTENT. THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 6,000. *TT THE CONSUMER STATED THE DEALER REPLACED THE RADIO CONSOLE. *JS

VEHICLE WOULD NOT START. TOWED TO DEALER. DEALER STATES THE BODY CONTROL MODULE NEEDS TO BE REPLACED. VEHICLE IS NOT DRIVABLE. THE ORIGINAL MODULE #68354142 IS NO LONGER AVAILABLE AND HAS BEEN REPLACED WITH REVISION AA AND REVISION AB BOTH ON BACKORDER. VEHICLE HAS BEEN AT THE DEALERS FOR 24 DAYS WAITING ON NEW MODULE. MODULE IS SCHEDULED TO ARRIVE AT DEALERS LOCATION 4/10/2017. THIS MODULE CONTROLS EVERYTHING INSIDE THE VEHICLE AND IS LINKED TO THE BATTERY. THIS MODULE CREATED A CONSTANT DRAIN OF POWER, MAKING THE VEHICLE UNSAFE TO TAKE ANYWHERE. ONLY HAD THE VEHICLE FOR 3 WEEKS UNTIL THIS PROBLEM OCCURRED.