5 complaints reported

2016 Dodge Durango Structure

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
5
Crashes
0
Fires
0
Injuries
2

Complaint Timeline

Chronological view of owner reports

Jan 2022 Injury

The contact's daughter owns a 2016 Dodge Durango. The contact stated that while her daughter was taking out an item from the trunk, the rear liftgate inadvertently closed on her back. The contact stated that her daughter's back was badly injured. The contact stated that her daughter was taken to the hospital and was informed that she needed to see an orthopedic surgeon. The vehicle had not yet been taken to an independent mechanic or a local dealer for diagnosis or repair. The manufacturer was not made aware of the failure. The failure mileage was unknown. The VIN was not available.

Type: Vehicle, Vehicle: 2016 DODGE DURANGO, Manufacturer: Chrysler (FCA US, LLC)
Incident: Oct 2022
Nov 2021

2016 DURANGO LIFTGATE HAS WATER DAMAGE ON THE LEFT SIDE WITHIN 2 YEARS OF IT BEING PURCHASED BRAND NEW. I CALLED DODGE AND THEY ADVISED ME THAT THE CAR WAS OUT OF WARRANTY, BY LESS THAN 500 MILES. I RECENTLY PURCHASED A 2019 DURANGO LIFTGATE FROM EBAY BECAUSE MOPAR HAS A NATIONWIDE SHORTAGE ON THIS ITEM AND WITHIN 60 DAYS IT HAPPENED AGAIN BUT THIS TIME ON THE RIGHT SIDE. MOPAR IS MANUFACTURING THIS LIFTGATE TO GAIN PROFIT, BECAUSE THEY KNOW THAT THIS WILL CONTINUE TO HAPPEN. THEY ARE NOT HELP TO CUSTOMER WHO ARE A VICTIM OF THEIR DEFECTIVE PRODUCT.

Type: Vehicle, Vehicle: 2016 DODGE DURANGO, Manufacturer: Chrysler (FCA US, LLC)
Incident: Oct 2017
Jul 2019

DOOR SMALL PANEL NEXT TO DOOR HANDLE CAME UNGLUED AND SNAPPED OFF ONTO VEHICLE BEHIND ME AND HIT VEHICLE BEHIND ME. THIS IS A FACTORY DEFECT ON GLUE AND SNAP IN INSERTION, AS PICTURE SHOWS, NOTHING ABRUPTED THIS PART, IT JUST FLEW OFF NEARLY HURTING SOMEONE. I WANT THIS PART REPLACED AS VEHICLE IS ONLY 2 AND A HALF YEARS OLD. PLEASE ADVISE NEXT STEPS .

Type: Vehicle, Vehicle: 2016 DODGE DURANGO, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jul 2019
May 2019 Injury

THE EDGE OF THE TAILLIGHTS WHEN THE BACK HATCH IS OPEN ARE EXTREMELY DANGEROUS. THEY ARE SHARP AND I HAVE SEVERELY CUT MYSELF MULTIPLE TIMES

Type: Vehicle, Vehicle: 2016 DODGE DURANGO, Manufacturer: Chrysler (FCA US, LLC)
Incident: May 2019
Jun 2018

RATTLING NOISE COMING FROM DRIVER'S SIDE DASH AREA WHEN DRIVER ON HIGHWAY. WIND GUSTS MAKE IT SOUND LIKE THE AIR FILTER BOX IS RATTLING BUT IT'S NOT.

Type: Vehicle, Vehicle: 2016 DODGE DURANGO, Manufacturer: Chrysler (FCA US, LLC)
Incident: Sep 2016

Trend Over Time

Complaints by year

Quick Summary

The 2016 Dodge Durango has 5 Structure complaints on file. Review the timeline above for detailed owner experiences.