10 complaints reported

2019 Dodge Durango UNKNOWN OR OTHER

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
10
Crashes
1
Fires
0
Injuries
3

Complaint Timeline

Chronological view of owner reports

Aug 2024

I was driving down the freeway going about 70 on a trip with my 2 small kids. We were about 2.5 hours from home when the check engine light came on and was orange. Within minutes, while I was safely trying to get off of the freeway, it turned red and was blinking. I had to slow down to under 40 to get it to go back to orange while I tried to find a place to pull over and figure out what to do, creating a dangerous situation for myself and other drivers. The car only had 40,000 miles, is regularly serviced, and there were no previous issues with any of the warning lights. Took to the first repair shop and they said it was likely the coolant pipes and they have seen it in Durangos because of the way the car is assembled. They recommended that I bring it to the dealership because they didn't want to void my warranty. Dealership confirmed it was "large leak coming from back of engine. upon further inspection leak is coming from rear heater coolant pipes. replaced coolant pipes and found coolant leaks from rear heater hoses. replaced rear heater hoses" The issue with the heater hoses having to be replaced is that the car is assembled so that it has to be completely lifted and split in 2 to be able to do the work. Because of the position of the hoses, there are parts of the frame of the car that rub against those hoses and pipes creating damage and leaks, and there is no easy way to repair the damage that is caused by manufacturer positioning. The parts themselves were less than $700, but the labor charge for having to have multiple people work on taking the entire car apart to replace those parts was more than $5,000.

Type: Vehicle, Vehicle: 2019 DODGE DURANGO, Manufacturer: Chrysler (FCA US, LLC)
Incident: May 2022
Mar 2024

Leaking coolant lines above transmission.

Type: Vehicle, Vehicle: 2019 DODGE DURANGO, Manufacturer: Chrysler (FCA US, LLC)
Incident: Mar 2024
Sep 2023

Cooling system hose blew from a faulty clamp rubbing a hole in it. There’s a TON of reports of this same problem with the same model/year. All antifreeze leaked out and overheated engine.

Type: Vehicle, Vehicle: 2019 DODGE DURANGO, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jan 2023
Apr 2023 Injury

The interior door handle (driver side) has some kind of plastic coating on which began to peel back from the handle. It was very sharp and cut my hand.

Type: Vehicle, Vehicle: 2019 DODGE DURANGO, Manufacturer: Chrysler (FCA US, LLC)
Incident: Nov 2022
Nov 2022

The rear spoiler is coming detached from the lift gate. It's a recall for 2021 durango but not for the 2019 but mine is loose and rattling horribly and I'm afraid it'll fly off and hit another vehicle

Type: Vehicle, Vehicle: 2019 DODGE DURANGO, Manufacturer: Chrysler (FCA US, LLC)
Incident: Nov 2022
Aug 2021 Injury

Tail lights have a pointy edge that has cause injuries twice, when walking-by to close to the vehicle, I have severely injury my arm and back (see attached pictures). This happens when truck door is opened only. Pics 1 & 2 are showing the pointy edge of the tail light, Pic 3 is the most recent injury and Pic 4 is a scar from the previous injury.

Type: Vehicle, Vehicle: 2019 DODGE DURANGO, Manufacturer: Chrysler (FCA US, LLC)
Incident: Aug 2021
Nov 2020 Crash Injury

VEHICLE WAS HIT BROADSIDE IN THE LEFT FRONT WHEEL AREA, DRIVING AT APPROXIMATELY 30 MPH, THE OTHER VEHICLE WAS TURNING LEFT ACROSS TWO LANES. THE AIRBAGS DID NOT DEPLOY RESULTING IN NECK AND SHOULDER INJURIES. THE SUSPENSION WAS SEVERLY DAMAGED ALONG WITH SIGNIFICANT BODY DAMAGE

Type: Vehicle, Vehicle: 2019 DODGE DURANGO, Manufacturer: Chrysler (FCA US, LLC)
Incident: Feb 2019
Jul 2019

THE RADIO VOLUME RANDOMLY DOES NOT WORK. ON START UP IT WILL SOMETIMES BE VERY QUIET AND THE SEACH/SCAN BUTTON WILL ONLY SCAN BACK AROUND TO THE STATION IT WAS ON AND MANUALLY ENTERING A RADIO STATION WILL BRING IT UP BUT THE RECEPTION IS HORRIBLE AND NO VOLUME. SOMETIMES IF YOU SWITCH BETWEEN AM FM IT WILL FIX ITSELF BUT NOT ALWAYS.

Type: Vehicle, Vehicle: 2019 DODGE DURANGO, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jun 2019
Apr 2019

RADIO/GPS SCREEN CONSTANTLY POPS-UP WEATHER ALERTS WHILE DRIVING FOR LOCATIONS 100'S OF MILES AWAY AND IRRELEVANT TO THE DRIVER. ALERT COMPLETELY OBSTRUCTS THE SCREEN REQUIRING HUMAN INTERVENTION AND DISTRACTION TO CLEAR THE ALERT. ALERTS CANNOT BE DISABLED AND HAPPEN SO OFTEN THAT THE NUISANCE IS A DISTRACTION TO DRIVING AND OPERATING THE VEHICLE.

Type: Vehicle, Vehicle: 2019 DODGE DURANGO, Manufacturer: Chrysler (FCA US, LLC)
Incident: Oct 2019
Mar 2019

RE: UCONNECT SCREEN. CONSTANT WEATHER ALERT POP-UPS WHILE DRIVING, REQUIRING DRIVER TO TOUCH SCREEN TO DELETE. AS MANY AS 3 PER 5 MIN PERIOD. DISTRACTED DRIVING DANGER. THIS FEATURE CAN NOT BE DISABLED BY OWNER. CHRYSLER DODGE DEALER, UCONNECT COMPANY UNWILLING TO CORRECT. THESE WEATHER ALERTS ARE NOT EVEN FOR MY COUNTY. THE POP-UPS COVER THE SCREEN AND RENDER THE SCREEN USELESS.

Type: Vehicle, Vehicle: 2019 DODGE DURANGO, Manufacturer: Chrysler (FCA US, LLC)
Incident: Dec 2019

Trend Over Time

Complaints by year

Quick Summary

The 2019 Dodge Durango has 10 UNKNOWN OR OTHER complaints on file. 1 crashes have been reported. Review the timeline above for detailed owner experiences.