17 complaints reported

2019 Dodge Journey UNKNOWN OR OTHER

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
17
Crashes
0
Fires
0
Injuries
0

Complaint Timeline

Chronological view of owner reports

May 2026

My back up camera went out November 2025 and does not work. Black screen. Lakeland Dodge Dealership refuses to fix for free and vehicle is not under current recall, although is a 2019 Dodge Journey GT. Safety issue and will be reported to National Road Safety Commission

Type: Vehicle, Vehicle: 2019 DODGE JOURNEY, Manufacturer: Chrysler (FCA US, LLC)
Incident: May 2026
Apr 2026

My backup camera is showing a no camera symbol. At first the camera was showing an image upside down. Then the image was blurry and flashing. Now it isn't showing anything. I have looked it up and my year of my vehicle falls within the same issue other were recalled for but my VIN does not show up in the list.

Type: Vehicle, Vehicle: 2019 DODGE JOURNEY, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jan 2025
Jul 2025

My vehicle, despite never displaying any warning lights or previous issues, unfortunately experienced a sudden failure while I was driving my children home. The car abruptly stopped functioning in the middle of the road, which nearly resulted in a collision with other vehicles, leaving us stranded as other cars passed by. I have since contacted Dodge and discovered online reports of transmission problems with the 2019 model, although, for reasons unknown, my specific model year is not listed. This was very dangerous and I am stuck with the repairs on a car I have not had long.

Type: Vehicle, Vehicle: 2019 DODGE JOURNEY, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jan 2025
Jul 2025

My back up camera was working one minute and than the next to completely stopped working!

Type: Vehicle, Vehicle: 2019 DODGE JOURNEY, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jul 2025
Apr 2025

My rearview camera display will show and image at times. When putting car in reverse ans or drive the screen sometimes is blank.

Type: Vehicle, Vehicle: 2019 DODGE JOURNEY, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jan 2025
Feb 2025

Since we purchased our journey in 2019 the backup camera will either stop working, show upside down images or completely stop functioning, took to dealer and was told software update would resolve it, they did something but nothing fixed it

Type: Vehicle, Vehicle: 2019 DODGE JOURNEY, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jan 2025
Dec 2024

The backup camera fails to work daily. It started out once in a while. Then it became more and more frequent. Every once in a while it will come on, but only for a few seconds. The image may or may not be upside-down. This has been reported with other 2019 Dodge Journey vehicles.

Type: Vehicle, Vehicle: 2019 DODGE JOURNEY, Manufacturer: Chrysler (FCA US, LLC)
Incident: Oct 2024
Nov 2024

My driver side head rest deployed without an accident

Type: Vehicle, Vehicle: 2019 DODGE JOURNEY, Manufacturer: Chrysler (FCA US, LLC)
Incident: Nov 2024
Oct 2024

Back up camera stopped working

Type: Vehicle, Vehicle: 2019 DODGE JOURNEY, Manufacturer: Chrysler (FCA US, LLC)
Incident: Apr 2024
Aug 2024

My backup camera is a safety concern because it does not work. Also, my headlights are defective because moisture gets into them. These issues should be recalled.

Type: Vehicle, Vehicle: 2019 DODGE JOURNEY, Manufacturer: Chrysler (FCA US, LLC)
Incident: Aug 2024
Jul 2024

Since we purchased the vehicle in 2019 the backup camera would spoetacticly stop working (black screen with a camera and line through it) or have the camera image upside down.. When we took it into our local dealer, they said it was a software issue updated and said it was fixed.... But we've still have the issue and now they say the camera is faulty and want us to pay out of pocket for a replacement as well as the work and all else... This is a major safety issue and been plaguing Dodge vehicles.

Type: Vehicle, Vehicle: 2019 DODGE JOURNEY, Manufacturer: Chrysler (FCA US, LLC)
Incident: Dec 2019
May 2024

The back up camera has stopped working, sometimes it is a black screen, other times it's just a series of colors with no image. This makes it hard to back up safely.

Type: Vehicle, Vehicle: 2019 DODGE JOURNEY, Manufacturer: Chrysler (FCA US, LLC)
Incident: Feb 2024
Apr 2023

Back up camera is upside down, blurry or does not work, when in reverse

Type: Vehicle, Vehicle: 2019 DODGE JOURNEY, Manufacturer: Chrysler (FCA US, LLC)
Incident: Apr 2023
Mar 2023

With less than 29000 miles the backup camera has failed. While trying to back up and use rear view mirror it’s almost impossible to see what’s behind the vehicle. Dodge says this vehicle is out of warranty because of over 36 months. What’s it take 10-12 kids to be backed over in-order to issue recalls. There’s numerous others complaining about this. Please in the interest of SAFETY please consider recall on this. I thank you in advance for safety. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Type: Vehicle, Vehicle: 2019 DODGE JOURNEY, Manufacturer: Chrysler (FCA US, LLC)
Incident: Mar 2023
Jul 2021

While driving I came to a stop sign on a hill and the vehicle shut off on its own and started rolling backwards down the hill. I tried to brake but it wouldn't let me so I was forced to throw it into park so it would stop. This is the second time this has happened where the car shut off on its own while in drive.

Type: Vehicle, Vehicle: 2019 DODGE JOURNEY, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jul 2021
May 2020

BURNING SMELL OF FLUID, PLASTIC OR METAL WHEN DRIVING THE CAR. *TR

Type: Vehicle, Vehicle: 2019 DODGE JOURNEY, Manufacturer: Chrysler (FCA US, LLC)
Incident: May 2020
Mar 2020

UCONNECT DONT WORK HALF THE TIME, UCONNECT SAYS ITS A DEALER PROBLEM DEALER SAYS ITS A UCONNECT PROBLEM, READY TO GET IT ALL BACK

Type: Vehicle, Vehicle: 2019 DODGE JOURNEY, Manufacturer: Chrysler (FCA US, LLC)
Incident: Nov 2019

Trend Over Time

Complaints by year

Quick Summary

The 2019 Dodge Journey has 17 UNKNOWN OR OTHER complaints on file. Review the timeline above for detailed owner experiences.