2019 Dodge Journey UNKNOWN OR OTHER
Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.
Complaint Timeline
Chronological view of owner reports
My back up camera went out November 2025 and does not work. Black screen. Lakeland Dodge Dealership refuses to fix for free and vehicle is not under current recall, although is a 2019 Dodge Journey GT. Safety issue and will be reported to National Road Safety Commission
My backup camera is showing a no camera symbol. At first the camera was showing an image upside down. Then the image was blurry and flashing. Now it isn't showing anything. I have looked it up and my year of my vehicle falls within the same issue other were recalled for but my VIN does not show up in the list.
My vehicle, despite never displaying any warning lights or previous issues, unfortunately experienced a sudden failure while I was driving my children home. The car abruptly stopped functioning in the middle of the road, which nearly resulted in a collision with other vehicles, leaving us stranded as other cars passed by. I have since contacted Dodge and discovered online reports of transmission problems with the 2019 model, although, for reasons unknown, my specific model year is not listed. This was very dangerous and I am stuck with the repairs on a car I have not had long.
My back up camera was working one minute and than the next to completely stopped working!
My rearview camera display will show and image at times. When putting car in reverse ans or drive the screen sometimes is blank.
Since we purchased our journey in 2019 the backup camera will either stop working, show upside down images or completely stop functioning, took to dealer and was told software update would resolve it, they did something but nothing fixed it
The backup camera fails to work daily. It started out once in a while. Then it became more and more frequent. Every once in a while it will come on, but only for a few seconds. The image may or may not be upside-down. This has been reported with other 2019 Dodge Journey vehicles.
My driver side head rest deployed without an accident
Back up camera stopped working
My backup camera is a safety concern because it does not work. Also, my headlights are defective because moisture gets into them. These issues should be recalled.
Since we purchased the vehicle in 2019 the backup camera would spoetacticly stop working (black screen with a camera and line through it) or have the camera image upside down.. When we took it into our local dealer, they said it was a software issue updated and said it was fixed.... But we've still have the issue and now they say the camera is faulty and want us to pay out of pocket for a replacement as well as the work and all else... This is a major safety issue and been plaguing Dodge vehicles.
The back up camera has stopped working, sometimes it is a black screen, other times it's just a series of colors with no image. This makes it hard to back up safely.
Back up camera is upside down, blurry or does not work, when in reverse
With less than 29000 miles the backup camera has failed. While trying to back up and use rear view mirror it’s almost impossible to see what’s behind the vehicle. Dodge says this vehicle is out of warranty because of over 36 months. What’s it take 10-12 kids to be backed over in-order to issue recalls. There’s numerous others complaining about this. Please in the interest of SAFETY please consider recall on this. I thank you in advance for safety. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
While driving I came to a stop sign on a hill and the vehicle shut off on its own and started rolling backwards down the hill. I tried to brake but it wouldn't let me so I was forced to throw it into park so it would stop. This is the second time this has happened where the car shut off on its own while in drive.
BURNING SMELL OF FLUID, PLASTIC OR METAL WHEN DRIVING THE CAR. *TR
UCONNECT DONT WORK HALF THE TIME, UCONNECT SAYS ITS A DEALER PROBLEM DEALER SAYS ITS A UCONNECT PROBLEM, READY TO GET IT ALL BACK
Trend Over Time
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Other Issues
Common problems reported
Quick Summary
The 2019 Dodge Journey has 17 UNKNOWN OR OTHER complaints on file. Review the timeline above for detailed owner experiences.