43 complaints reported

2016 Ford Edge Power Train

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
43
Crashes
0
Fires
0
Injuries
0

Complaint Timeline

Chronological view of owner reports

Dec 2026

taking off from a stop, turning at slow speeds, taking off into a turn when the power is transferred to the rear axel the entire rear end of the vehicle shakes, shutters, judders, pops, chunks until power stops going to rear drive. (AWD). Ford dealership performed and charged me several services that did not fix the problem. I have now taken it to a another shop. The tech has mentioned that he found a service bulletin for this problem. I have searched but have not found the bulletin.

Type: Vehicle, Vehicle: 2016 FORD EDGE, Manufacturer: Ford Motor Company
Incident: Dec 2025
Dec 2025

The differential gave out last summer and I had to come out of pocket to fix. Randomly just broke and mechanic informed me that the issue was one that other ford edge owners were having and that it was on the ford or nhtsa bulletin and that there’s potential it could be a recall, I personally never reported it, now that my car has 2 other recalls I thought to give the website a check and inform about the Issues I had with my ford edge sport 2016. I believe i was put at risk because the car kept clunking and on the route home trying to keep up with highway speeds the car kept thrusting not really allowing me to match pace of traffic which in itself can be the cause of an accident. And not there was no warning indication on the dashboard prior or after it happening, didn’t know what had happened until I brought it to the mechanic.

Type: Vehicle, Vehicle: 2016 FORD EDGE, Manufacturer: Ford Motor Company
Incident: Jul 2024
Jul 2025

The transfer case on my 2016 Ford Edge Titanium AWD cracked and failed at approximately 76,000 miles. For months prior, the vehicle showed warning signs including a strong burning smell inside the cabin, jerky movement while reversing, and rubbing or grinding noises during low-speed turns. I sought help multiple times, but the issue was not diagnosed despite repeated service visits. Eventually, the vehicle was taken to another repair facility where, during a test drive, the transfer case fully cracked while the mechanic was driving. According to the technician, the vehicle began smoking and was no longer safe to operate, and he immediately turned around to avoid further risk. The mechanic explicitly told me he was thankful it happened to him and not to me or my family, as it could have been much worse had it occurred on the road. The damaged part has since been replaced, but I have photographs of the failed transfer case attached to this complaint. Safety Risk: The failure made the vehicle inoperable and unsafe to drive, with serious risk of mechanical seizure or loss of control if it had occurred under different conditions (e.g., on the highway or in traffic). There were no dashboard alerts or warning lights—only progressive, difficult-to-pinpoint symptoms. Problem Prevalence and TSB History: Afterward, I discovered that transfer case failures are a known issue on Ford Edge models, and that the 2016 model year has an unusually high number of Technical Service Bulletins (TSBs) related to powertrain and drivability issues. These include: TSB 18-2057, related to strong cabin odors TSB 18-2255, related to transfer case leaks and driveability problems Given the number of complaints online and the pattern reflected in these TSBs, this points to a broader reliability and safety issue with this component in this model year. Inspection History: The vehicle was evaluated multiple times for these issues and was ultimately diagnosed by a certified repair technician af

Type: Vehicle, Vehicle: 2016 FORD EDGE, Manufacturer: Ford Motor Company
Incident: Jun 2025
Jun 2025

On September 1, 2025, at approximately 11:30 PM, I was driving my 2016 Ford Edge (VIN: [XXX] ) Southbound on Red Arrow Highway near [XXX] , returning home from work. Without any warning lights or prior symptoms, the vehicle suddenly lost all ability to provide power, even though the engine continued running. The transmission stopped engaging gears, and the vehicle began making grinding noises while rocking back and forth violently. The posted speed limit on this section of road is 45 MPH, and there were several vehicles traveling behind me. The sudden loss of propulsion created an immediate traffic hazard, forcing me to pull over onto a very narrow shoulder, putting myself and others at risk. After coming to a stop, the vehicle could not shift into drive or reverse and had to be towed. The failure was diagnosed by Pro Transmission in Benton Harbor, MI, which confirmed a complete transmission failure. The odometer reading at the time was approximately 154,000 miles. Ford Motor Company has acknowledged transmission issues in this model and year through a Customer Satisfaction Program, but coverage is limited to vehicles under 10 years old and below a specific mileage threshold. My vehicle qualifies by age but exceeds the mileage limit, even though the transmission failure occurred suddenly and prematurely. This vehicle has also been subject to multiple recalls, including one for engine coolant leaks and two new ones (for the backup camera and brake line leaks). These repeated failures raise broader safety and reliability concerns. The sudden transmission failure at well driving posed a serious safety hazard and nearly caused an accident. I am requesting that NHTSA investigate Ford’s known transmission defect in the 2016 Ford Edge and consider whether the existing Customer Satisfaction Program should be expanded to include higher-mileage vehicles experiencing the same issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Type: Vehicle, Vehicle: 2016 FORD EDGE, Manufacturer: Ford Motor Company
Incident: Jan 2025
Jun 2025

The contact owns a 2016 Ford Edge. The contact stated while at a stop sign and depressing the accelerator pedal, the vehicle failed to respond. The vehicle was taken to the dealer where it was diagnosed and determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and filed a case. The contact was referred to the NHTSA Hotline to report the failure. The approximate failure mileage was 42,000.

Type: Vehicle, Vehicle: 2016 FORD EDGE, Manufacturer: Ford Motor Company
Incident: Dec 2024
May 2025

The contact owns a 2016 Ford Edge. The contact stated that while driving at an undisclosed speed, the message "All Wheel Drive Disable” was displayed. There were no warning lights illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the powertrain control unit. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was unknown. The VIN was not available.

Type: Vehicle, Vehicle: 2016 FORD EDGE, Manufacturer: Ford Motor Company
Incident: May 2025
Apr 2025

Had to replace the Power Take Off Unit (PTU) (internal failure) 1/25/21 Had to replace the Rear Differential Unit (RDU) (internal failure) 5/27/25

Type: Vehicle, Vehicle: 2016 FORD EDGE, Manufacturer: Ford Motor Company
Incident: May 2025
Jul 2024

Coolant Leak into the engine due to a known design defect as documented in TSB-22-2229. Ford purposely stalls diagnosis until the engine is out of warranty and then sticks the customer with the cost of replacement.

Type: Vehicle, Vehicle: 2016 FORD EDGE, Manufacturer: Ford Motor Company
Incident: Jan 2019
May 2024

When the flex plate cracks it can damage the torque converter causing transmission damage. Ford has a consumer fix for the flex plate but refuses to cover the transmissions.

Type: Vehicle, Vehicle: 2016 FORD EDGE, Manufacturer: Ford Motor Company
Incident: Nov 2022
May 2024

The contact owns a 2016 Ford Edge. The contact stated that while driving 55 MPH, there was a loud rattling noise emanating from the front of the vehicle. The vehicle was steered to the side of the road and inspected, but there was cause for the failure found. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the flex plate needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 96,000.

Type: Vehicle, Vehicle: 2016 FORD EDGE, Manufacturer: Ford Motor Company
Incident: Jul 2024
Apr 2024

While traveling on highway, 2016 Ford Edge transmission went out of gear. It did not respond when pushing on the acceleration pedal. Thus, my passengers and I were in danger of collision. No indicator lights appeared warning of the transmission failure. The local Ford dealership performed an inspection and confirmed the transmission had failed. Ford Motor Co. has published a Technical Service Bulletin addressing this transmission issue on my specific vehicle but there is no associated recall such that others will not be endangered.

Type: Vehicle, Vehicle: 2016 FORD EDGE, Manufacturer: Ford Motor Company
Incident: Apr 2024
Dec 2023

The contact owns a 2016 Ford Edge. The contact stated while driving 75 MPH the vehicle started to rattle and vibrate in the front end. The contact stated the vehicle started losing motive power and there was no warning light illuminated. The contact stated she depressed the accelerator pedal, and the vehicle failed to respond. The contact stated that she shifted the vehicle to "Sport (S)" mode and the vehicle continued to lose motive power. The contact stated that the RPM was fluctuating. The contact pulled off the roadway and turned the vehicle off and on. The contact stated that the vehicle operated normally until accelerating to 40 MPH, but the failure reoccurred. The contact stated that the vehicle was no longer operable. The contact had not taken the vehicle to a local dealer. The vehicle was not diagnosed or repaired. The contact stated the phone APP alerted her to Customer Satisfaction Program Number: 22N12 – (Transmission Bellhousing area flex plate cracks - Power Train). The contact called a dealer who informed her that the vehicle was out of warranty. The manufacturer had been informed of the failure. The failure mileage was approximately 127,000.

Type: Vehicle, Vehicle: 2016 FORD EDGE, Manufacturer: Ford Motor Company
Incident: Apr 2023
Sep 2023

The flexplate failed and the vehicle was not drivable. We were told if this had happened while on the road it would have stalled the vehicle and could have caused an accident. This is an issue that Ford is well aware of but only goes half way in trying to fix. Ford will cover the cost to replace the flexplate but only if it has failed and the vehicle is under 100k miles. If the vehicle is over that but under 120k they will cover 50% of the cost. We received a notice and had the vehicle inspected, at the time it was under 100k miles and they found no issue with it. Now it's just over 121K and the flexplate fails. We were told even if it's one mile over 120k miles they are not responsible for it. Now we have learned the failed flexplate has damaged the torque convertor and the transmission fluid pump and those will also have to be replaced. If the flexplate is not replaced just as Ford recommends it can fail again sooner than later. This seems a serious engineering and safety flaw, especially on a vehicle that is not even 7 years old.

Type: Vehicle, Vehicle: 2016 FORD EDGE, Manufacturer: Ford Motor Company
Incident: Aug 2023
Sep 2023

I own a 2016 Ford Edge Titanium eco-boost. Needless to say I paid a pretty penny for it. I have had it to the Ford Dealer 3 times for recalls. There is only 68,500 miles on it. Took it in to a quick lube to get an oil change they checked the transmission fluid and said it was black and needed to be changed. (no extended warranty, it was way to expensive). I called my local mechanic to make sure that was all it needed. He isn't equiped to check the transmission. Told me to contact Ford. Ford service told me it would be $140.00 just to look at it and then what ever it costs for repairs after the diagnostic. I don't understand why the transmission fluid is black and why with so few miles on it the trans is screwed up. And Ford makes sure you have to take it back to them to get it repaired and charge an outrageous amount. Symptoms are:. It won't accelerate, doesn't shift into gear, slips out of gear. I feel this a manufacture default and Ford should take care of it.

Type: Vehicle, Vehicle: 2016 FORD EDGE, Manufacturer: Ford Motor Company
Incident: Jul 2023
Sep 2023

The contact owns a 2016 Ford Edge. The contact stated that while the vehicle was idling at a stop, the contact heard a rattling sound coming from under the hood. Additionally, the contact stated that while shifting gear, there was a delay while shifting into the intended gear. No warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed that the flex plate had cracked, and the torque converter failed and needed to be replaced. Initially, the contact stated that the vehicle was previously taken to the dealer after receiving notification of Customer Satisfaction Program: 22N12. The contact was informed by the dealer that he was responsible for the repair cost. The contact stated that he was then informed by the dealer that previously there was no replacement or repair that was needed at the time. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that due to the mileage; the cost would be out of pocket. The manufacturer confirmed that the mileage was 1,000 miles over the warranty. The failure mileage was approximately 121,000.

Type: Vehicle, Vehicle: 2016 FORD EDGE, Manufacturer: Ford Motor Company
Incident: Sep 2023
Sep 2023

The contact owns a 2016 Ford Edge. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while attempting to shift into drive(D), the transmission failed to respond as needed. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 50,000. Parts distribution disconnect.

Type: Vehicle, Vehicle: 2016 FORD EDGE, Manufacturer: Ford Motor Company
Incident: Sep 2023
Aug 2023

Our Ford Edge is leaking coolant into the engine. We have been told by the dealership that it will require an entirely new engine for $8,000. This vehicle only has 72,000 miles on it. We have done internet searches and found that many, many Ford Edge owners have experienced the same problem. Ford needs to be held to account, issue a recall, and reimburse owners who have suffered financial hardship due to an obvious design flaw.

Type: Vehicle, Vehicle: 2016 FORD EDGE, Manufacturer: Ford Motor Company
Incident: May 2023
Jun 2023

Rear differential started making a loud grinding noise, needs a complete new rear axle, $1750. plus labor.

Type: Vehicle, Vehicle: 2016 FORD EDGE, Manufacturer: Ford Motor Company
Incident: Jan 2023
Jun 2023

The contact owns a 2016 Ford Edge. The contact stated upon noticing a trail of fluid leak in the driveway, the vehicle was taken to an independent mechanic, where it was diagnosed that the transmission was leaking. The vehicle was then taken to the dealer, where it was diagnosed that the transfer case was leaking fluid. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 38,000.

Type: Vehicle, Vehicle: 2016 FORD EDGE, Manufacturer: Ford Motor Company
Incident: Feb 2023
Jan 2023

The contact owns a 2016 Ford Edge. The contact stated while driving 45 MPH, there was an abnormal odor inside the cabin of the vehicle and the contact heard an abnormal noise. The contact stated no warning light was illuminated. The contact stated after parking the vehicle she continued to smell the abnormal odor outside of the vehicle. The contact stated while driving the vehicle to the local dealer, the vehicle stalled. The contact was able to restart the vehicle and continued driving to the local dealer and was informed that the transfer case needed to be replaced. The vehicle was repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 87,000.

Type: Vehicle, Vehicle: 2016 FORD EDGE, Manufacturer: Ford Motor Company
Incident: Mar 2023
Jan 2023

I have had several instances where I am driving thru the city just fine but when I go to accelerate and merge into traffic my car will not go past 35. all the lights come on and I basically have to coast to the side of the road. Every time this has happened, by the time I get my car to the dealership it is driving fine, the lights turn off and no codes are displaying. They have said it was probably gas or something since there were no codes. My husband and I use the same gas and his car is fine. it is just my Edge. It is like my car goes into limp mode for no reason and I have to turn the engine off and back on, put it in reverse and then drive in order to even go again.

Type: Vehicle, Vehicle: 2016 FORD EDGE, Manufacturer: Ford Motor Company
Incident: Jun 2023
Nov 2022

The PTU is leaking it’s a known defect a known problem but they say my vin number doesn’t even qualify for customer satisfaction program?? I don’t understand it’s almost 7 years old but only 77k est miles on it. It is not as if I have drove this thing to the ground. I would like my vin number added or this problem added to a recall or something that would waist loyal customers for this issue.

Type: Vehicle, Vehicle: 2016 FORD EDGE, Manufacturer: Ford Motor Company
Incident: Nov 2022
Nov 2022

The contact owns a 2016 Ford Edge. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train). The contact stated that after starting the vehicle, the gear shifter seized and failed to shift out of park(P) with several unknown warning lights illuminated. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 45,000.

Type: Vehicle, Vehicle: 2016 FORD EDGE, Manufacturer: Ford Motor Company
Incident: Nov 2022
Nov 2022

The contact owns a 2016 Ford Edge. The contact stated while his wife was driving 50 mph, she heard an abnormal noise. The contact stated no warning light was illuminated. The contact took the vehicle to the local dealer, where it was diagnosed with needing the transmission shift bushing to be replaced. The vehicle was repaired but while leaving the dealer, the contact continued to experience the failure. The contact drove back to the dealer and made them aware of the failure again. The vehicle was not repaired. The contact associated the failure with NHTSA Campaign Number: 22V413000 (Power Train). The manufacturer had not been informed of the failure. The failure mileage was approximately 68,000.

Type: Vehicle, Vehicle: 2016 FORD EDGE, Manufacturer: Ford Motor Company
Incident: May 2022
Sep 2022

The power transfer unit cracked. It will cost $2200 plus the cost of the tow truck and a rental car for 7 days. We got very lucky that my son was driving at a low speed and was able to stop. This failure could’ve caused a major accident and resulted in his death had it happened just a few minutes earlier.

Type: Vehicle, Vehicle: 2016 FORD EDGE, Manufacturer: Ford Motor Company
Incident: Aug 2022

Trend Over Time

Complaints by year

Quick Summary

The 2016 Ford Edge has 43 Power Train complaints on file. Review the timeline above for detailed owner experiences.