2016 Ford Edge Steering

LOST POWER STEERING WHILE DRIVING ON CITY STREET. WARNING CAME ON WITH : 1. STEERING ASSIST FAULT SERVICE REQUIRED; 2. SERVICE ADVANCE TRAC. MY 2016 NORMALLY IS USED ON THE HIGHWAY, NOT CITY. LOSS OF POWER PULLED VEHICLE TO SIDE OF ROAD. 80K MILES ON EDGE. *TR

THIS IS REGARDING FORD'S SAFETY RECALL 19S26. MY CAR TOO SHOWED SIMILAR SYMPTOMS AS MENTIONED IN THE RECALL NOTICE AND THE DEALERSHIP HAD TO REPLACE THE STEERING . GEAR AND THE BOLTS. UNFORTUNATELY, MY CAR DOES NOT SHOW UP IN THE RECALL LIST EVEN THOUGH THE MAKE, MODEL AND THE MANUFACTURING PLANT MATCHES. THE REPAIRS COST ME A 100$ DEDUCTIBLE ON MY EXTENDED WARRANTY AND 60$ TO JUMP START THE CAR. OTHER COSTS INCLUDED HAVING TO DEPEND ON UBER FOR TRANSPORTATION. MY MOTIVE TO FILE THIS COMPLAINT IS TO MAKE SURE THE RECALL VEHICLE LIST IS ACCURATE.

WHILE DRIVING A MONTH AGO THE POWER STEERING FAULT WARNING LIGHT WENT ON& I LOST POWER STEERING. WHEN THE VEHICLE WAS TURNED BACK ON I RECEIVED 3 WARNING LIGHTS: UPHILL START ASSIST DISABLED, POWER STEERING FAULT DISABLED & TRACTION CONTROL DISABLED. 6 STEERING GEARS HAVE BEEN REPLACED IN THE VEHICLE & IT'S STILL AT THE DEALER NOT FIXED. VEHICLE IS UNDRIVEABLE

THE ADAPTIVE STEERING FAULT SERVICE REQUIRED LIGHT CAME ON AGAIN. THERE IS A TSB ON THIS AND THE DEALERSHIP REPLACED THE STEERING WHEEL TO FIX IT. NOW IT IS COMING ON AGAIN WITH THE NEW STEERING WHEEL AND WILL NEED TO GO BACK TO THE DEALER FOR SERVICE. IT CAME ON DURING A HIGHWAY TRIP FROM NEW ORLEANS TO DAYTONA AND HAS STAYED ON EVER SINCE. THE STEERING WHEEL IS TILTED LEFT AS A RESULT.

TL* THE CONTACT OWNS A 2016 FORD EDGE. WHILE DRIVING 10 MPH, THE STEERING WHEEL SEIZED AND TWO UNKNOWN WARNING INDICATORS ILLUMINATED. IN ADDITION, THE ADAPTIVE STEERING FAULT SERVICE REQUIRED MESSAGE WAS DISPLAYED. THE CONTACT CALLED DON HINDS FORD INC (12610 FORD DR, FISHERS, IN 46038, (317) 849-9000) AND INFORMED THEM OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: CAS-24406514K1H6S2. THE FAILURE MILEAGE WAS 80,000.

MY 2016 FORD EDGE SPORT WITH 35K MILES HAS AN ADAPTIVE STEERING FAULT SERVICE REQUIRED LIGHT ON. THIS CAUSED THE WHEEL TO BECOME LOOSE OR COCKED AT AN ANGLE WHILE DRIVING, WHICH IS AN EXTREME SAFETY HAZARD. AFTER RESEARCHING MORE, THERE ARE MANY OTHERS WHO HAVE MENTIONED THE SAME ISSUE. THIS SHOULD BE AN IMMEDIATE SAFETY RECALL AND NOT A TSB.

THIS IS THE SECOND FAILURE OF THE ADAPTIVE POWER STEERING ON MY 2016 EDGE SPORT WITH 22,500 MILES ON IT. THE FIRST TIME WAS WHEN THE CAR HAD 8800 MILES ON IT AND FORD WOUND UP REPLACING THE WHOLE STEERING WHEEL IN AUGUST OF 2017. THIS MORNING IT HAPPENED AGAIN ALMOST IDENTICALLY TO THE LAST TIME. I WAS BACKING OUT OF A PARKING SPOT AND ALL OF THE SUDDEN THE STEERING WHEEL OUT OF NOWHERE TURNS 90 DEGREES TO THE LEFT TO WHERE THE TOP OF THE STEERING WHEEL NOW POINTS TO THE RIGHT WHILE DRIVING STRAIGHT. I HAVE A APPOINTMENT TO BRING TO MY FORD DEALERSHIP ON 1/31/19.

GOT AN ERROR MESSAGE: "ADAPTIVE STEERING FAULT, NEED SERVICE", JUST AFTER THE MANUFACTURE WARRANTY EXPIRED. NEED TO SPEND ABOUT 1.8K TO FIX THIS. THIS SEEMS TO BE A COMMON ISSUE FOR MANY 2016 FORD EDGE SPORT. REALLY CONCERN ABOUT THE QUALITY AND SAFETY OF FORD CARS. SO DISAPPOINTED.

I AM CONTINUING TO DOCUMENT EACH OCCURRENCE OF THE ADAPTIVE STEERING FAULT SERVICE REQUIRED LIGHT. BY THE TIME I GET TO THE DEALERSHIP THEY CAN'T DUPLICATE THE PROBLEM AND THE VEHICLE WILL NOT HOLD THE CODES. THE LIGHT GOES OUT. IT CAME ON OCTOBER 28, 2018 AT 9PM AT 21870 MILES. I WENT BACK TO MY VEHICLE FIVE MINUTES LATER AND IT WAS OUT. I DROVE TO WORK THIS MORNING AND THE LIGHT CAME ON AGAIN. I WAS DRIVING AROUND 5/10 MPH AND THE STEERING WHEEL WAS TILTED TO THE RIGHT DESPITE THE WHEELS BEING STRAIGHT. IF I CAN'T TAKE IT DO THE DEALER AND HAVE THEM ADDRESS IT, I'M NOT SURE WHAT ELSE TO DO. THERE IS A TECHNICAL SERVICE BULLETIN ON THIS TO REPLACE THE STEERING WHEEL BUT I AM TOLD THAT SINCE THE VEHICLE WON'T RETAIN THE CODES WHEN THE LIGHT GOES OUT, THEY CAN'T DO ANYTHING.

I PARKED MY CAR IN A LOT W/OUT ANY ISSUES. WHEN I RETURNED TO THE VEHICLE AND STARTED THE CAR AND PUT THE CAR INTO REVERSE GEAR, A WARNING LIGHT "ADAPTIVE STEERING FAILURE" WAS DISPLAYED. THE WHEEL SEEMED TO NOT BE CENTERED WHEN DRIVING STRAIGHT. I EVEN TRIED SHUTTING OFF THE CAR AND RESTARTING, BUT TO NO AVAIL. I PARKED IT AT HOME AND THE NEXT DAY STARTED IT TO SHOW MY HUSBAND AND THE LIGHT WAS NO LONGER ON. THE STEERING WHEEL STILL SEEMS OFF THOUGH. I'M TERRIFIED TO DRIVE THE CAR AND AM HOPING THE DEALERSHIP WILL BE THOROUGH IN INVESTIGATING THE REASON FOR THIS.

ADAPTIVE STEERING FAULT. VEHICLE WAS STATIONARY AND TRANSMISSION IN PARK MILEAGE 33205.9. UPON STARTING, THE WARNING MESSAGE APPEARED. AFTER ACKNOWLEDGMENT OF MESSAGE, THE DASH LIGHT REMAINED ON. IMMEDIATELY DROVE TO DEALER FOR SERVICE AND SHOWED WARNING TO SERVICE MANAGER. WAS NOT ABLE TO HAVE A TECHNICIAN REVIEW ISSUE AS TO LACK OF AVAILABILITY. SCHEDULED NEXT AVAILABLE APPOINTMENT, 6 DAYS LATER. ADVISED THAT SITUATION IS SAFE TO DRIVE. LIGHT WENT OFF UPON SHUTDOWN. WARNING APPEARED AGAIN AT 33324.1 MILES, STATIONARY IN PARK. RETURNED TO DEALER DURIN APPOINTMENT. ADVISED AFTER TECHNICIAN ASSESSMENT THAT I HAVE A FAULTY ADAPTIVE STEERING COMPONENT REQUIRE STEERING WHEEL REPLACEMENT. NEED TO HAVE FORD AUTHORIZATION FOR REPAIR, RESCHEDULED FOR SERVICE REPAIR. ADVISED THAT THERE IS NO VEHICLE LOANER FOR THIS SERVICE. ALSO, ADVISED THAT IT IS SAFE TO DRIVE WITH THIS CONDITION. VEHICLE HAS EXHIBITED A STIFFNESS IN STEERING SINCE THIS INCIDENT HAS STARTED. CONFIDENCE ON VEHICLE'S SAFETY IS COMPRISED.

THE ADAPATIVE STEERING FAULT SERVICE REQUIRED LIGHT KEEPS COMING ON. IT'S COME ON SEVERAL TIMES BUT SINCE THE DEALERSHIP CAN'T OR WON'T FIX IT BECAUSE THEY CAN'T DUPLICATE THE PROBLEM AND LIGHT GOES OUT AND APPARENTLY DOES NOT STORE CODES, I'VE BEGUN THE PROCESS TO DOCUMENT THE DATES, TIMES AND MILEAGE IT COMES ON AND GOING FORWARD WILL TAKE A PICTURE EVERY TIME IT HAPPENS. IT HAPPENED ON OCTOBER 3, 2018 AT 930 @ 21,499 MILES AS I WAS PULLING INTO THE DEALERSHIP. THEY TOLD ME THEY COULD "SEE" IT OR GET TROUBLE CODES. ON OCTOBER 11, 2018 AT 0900 AND 1620. IT WENT OUT WHEN I DROVE AT LUNCH ON THE 11TH AND THEN CAME BACK ON WHEN I WAS DRIVING HOME. THERE IS A TECHNICAL SERVICE BULLETIN ON IT BUT THEY REFUSE TO DO ANYTHING. I'M PETRIFIED TO DRIVE A VEHICLE WITH LESS THAN 22,000 MILES ON IT AND FORD DOES NOT SEEM TO CARE.

THE ADAPTIVE STEERING FAULT SERVICE REQUIRE LIGHT KEEPS COMING ON. WHEN TRYING TO GET THE DEALERSHIPS TO LOOK INTO IT I AM TOLD IT WON'T SHOW AN CODES OR THEY DON'T SEE THE LIGHT. I DON'T KNOW HOW THIS IS POSSIBLE. THEY SAY THEY CAN'T DUPLICATE AND BY THE TIME IT COMES ON AGAIN IT WILL TURN OFF AFTER SO MANY "KEY" CYCLES. APPARENTLY, THERE IS A KNOWN ISSUE BUT THEY STILL WON'T DO ANYTHING TO FIX IT. IT MAKES THE STEERING WHEEL CROOKED AND SEEM LIKE IT'S STEERING WRONG. I JUST HOPE THE STEERING DOESN'T FAIL WHILE DRIVING IT.

VEHICLE LOST ASSISTED STEERING WHILE IN A PARKING LOT, MAKING IT INCREDIBLY DIFFICULT TO STEER. THE SCREEN ON THE DASH POPPED UP WITH THE MESSAGES'STEERING ASSIST FAULT' 'SERVICE ADVANCETRAC' AND 'HILL START ASSIST DISABLED'. I AM 250LBS, AND I FOUND IT VERY DIFFICULT TO STEER TURN THE WHEEL. THERE IS NO DOUBT IN MY MIND THAT IF MY WIFE WAS TRAVELING DOWN THE HIGHWAY WHEN IT HAPPENED, IT WOULD HAVE RESULTED IN A WRECK. FORD SAID THE STEERING GEAR WAS THE PROBLEM, AND IT WOULD BE $2397.25 FOR THE REPAIR. THE VEHICLE HAS 40,700 MILES AND I CAN'T BELIEVE SOMETHING AS CRITICAL AS THE STEERING WOULD FAIL AT SUCH LOW MILEAGE.

TAKATA RECALL, FOR THE PAST TWO MONTHS I HAVE HAD A WARNING MESSAGE COME UP "ADAPTIVE STEERING FAULT SERVICE REQUIRED" THE SERVICE THAT IS REQUIRED, IS TO REPLACE MY STEERING WHEEL. ADAPTIVE STEERING WAS PLACED ON ALL 2016 FORD EDGE TITANIUM, NOW I'M WORRIED ABOUT THE SAFETY OF MY CAR, BECAUSE THERE IS A FAULT AND THE ONLY WAY TO FIX THE FAULT IS TO PAY AND REPLACE A STEERING WHEEL ON A CAR THAT'S LESS THEN 5 YEARS OLD.

TL* THE CONTACT OWNS A 2016 FORD EDGE. WHILE STARTING THE VEHICLE, THE ADAPTIVE STEERING FAULT SERVICE REQUIRED INDICATOR ILLUMINATED. IT WAS DIAGNOSED THAT THE STEERING SYSTEM NEEDED AN UPDATE. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE DEALER INFORMED THE CONTACT THAT THE STEERING WHEEL NEEDED TO BE REPLACED, BUT THE PART WAS ON BACK ORDER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 10,000.

VEHICLE WAS IN MOTION ON A COUNTY HIGHWAY APPROXIMATELY AT 45 OR 50 MPH. PAT STEERING AND VEHICLE ALSO MAY HAVE LOST POWER RESULTING IN CROSSING INTO LEFT LANE AND STRIKING A TREE. YES, THERE WAS DEER IN THE AREA AT THE TIME BUT THEY IN NO WAY. CAUSED THE ACCIDENT. APPEARED I HAD NO STEERING OR POSSIBLY BRAKES. STRUCK AN ASH TREE HEAD ON, PASSENGER SIDE TOTAL LOSS OF VEHICLE. SPENT 3 WEEKS IN THE HOSPITAL, FORTUNATE TO STILL BE ALIVE!! REPORTING THIS AS IT IS DEFINITELY A SAFETY ISSUE

DIFFICULTY STEERING VEHICLE WHEN CAR IS MOVING ON CITY STREET. HAVE TO FIGHT WITH THE STEERING TO KEEP CAR ON THE ROAD. *TR

STEERING WHEEL RANDOMLY GOES OFF CENTER, SOMETIME MORE SOMETIMES LESS, AS IF THE ADAPTIVE STEERING IS MALFUNCTIONING. THE CAR CONTINUES TO TRACK STRAIGHT AND HAS A PROPER ALIGNMENT. NO ERROR CODES OR WARNINGS ARE SHOWN.

WHILE AT SLOW SPEED AND TURNING (I.E., IN A PARKING LOT), THE "ADAPTIVE STEERING FAULT/SERVICE REQUIRED" LIGHT WILL OCCASIONALLY COME ON AND THE STEERING WHEEL FEELS AS IF SOMETHING RELEASED OR SWITCHED INSIDE OF IT. THE STEERING WHEEL HAS REALIGNED SLIGHTLY OFF-CENTER SEVERAL TIMES BUT THE SYSTEM RESETS MOST OF THE TIME AFTER TURNING THE VEHICLE OFF AND RESTARTING IT SEVERAL MINUTES LATER. TWICE NOW THOUGH, THE STEERING WHEEL STAYED AT NINETY DEGREES WHILE DRIVING STRAIGHT. LOCAL FORD DEALERSHIP COMPLETED A SOFTWARE/CODE RESET TWICE, SO UNKNOWN IF IT IS AN ELECTRONIC OR MECHANICAL ISSUE. THE DEALERSHIP IS REFUSING TO ACKNOWLEDGE INFORMATION ADVISING STEERING WHEEL REPLACEMENT. THE INITIAL DIAGNOSIS WAS UNDER WARRANTY AT AROUND 26K MILES; SECOND RESET HAD TO BE DONE AT AROUND 46K. THE FAULT SEEMS TO ACTIVATE ONLY IF MOVING AT FIVE MPH OR LESS AND TURNING THE WHEEL IN EITHER DIRECTION.

DISPLAYS 'ADAPTIVE STEERING FAULT-SERVICE REQUIRED' ON DASH. HAVE BEEN TOLD BY THE DEALER, TITUS-WILL FORD IN TACOMA, WA THAT THE STEERING WHEEL NEEDS TO BE REPLACED BUT NO PARTS ARE AVAILABLE. THIS FIRST HAPPENED ON 4/12/2017 AND CALLED DEALER, WAS TOLD NO PROBLEM BRING IT IN WHEN CONVENIENT, TOOK IT IN ON JUNE,9, 2017 WHEN I WAS TOLD STEERING WHEEL NEEDS REPLACED BUT NO PARTS AVAILABLE AND HAVE SINCE HAD THE DATE OF AVAILABILITY SLID EVER SINCE.

TL* THE CONTACT OWNS A 2016 FORD EDGE. AFTER RESTARTING THE VEHICLE, THE POWER STEERING MALFUNCTIONED AND CAUSED THE STEERING WHEEL TO BECOME VERY DIFFICULT TO TURN. THE VEHICLE WAS TOWED TO THE DEALER, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. WHILE AT THE DEALER, THE VEHICLE WAS RESTARTED AND THE STEERING OPERATED AS NORMAL. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 11,000.

ADAPTIVE STEERING FAULT SERVICE REQUIRED LIGHT KEEPS COMING ON AND THEN GOES AWAY WHEN SHUT OFF AND STARTED.

ADAPTIVE STEERING ISSUE. LIGHT HAS INTERMITTENTLY CAME ON AND OFF, BUT YESTERDAY THE WHEEL WAS AT 90 DEGREES TO DRIVE STRAIGHT. SEEMS LIKE SAFETY COULD BE AN ISSUE. ESPECIALLY IF YOU WERE AT A LIGHT AND THE STEERING WHEEL WAS STRAIGHT AND YOU SIDE SWIPED THE CAR IN THE NEXT LANE. THIS MORNING THE LIGHT WAS OFF AND I'M CURRENTLY AT THE DEALER HAVE THEM CHECK AND HOPEFULLY RESOLVE THE ISSUE. I PURCHASED THIS VEHICLE FOR MY FAMILY AND I WANT TO ENSURE SAFETY IS NOT AN ISSUE.

MY 2016 FORD EDGE SPORT WITH 8745 MILES ON IT IS EXPERIENCING ADAPTIVE POWER STEERING ISSUES. AT APPROX. 5000 MILES THE WARNING LIGHT STARTING COMING ON AND OFF INTERMITTENTLY AND AS OF YESTERDAY THE LIGHT IS NOW STEADY AND THE STEERING WHEEL IS NOW NOT ALIGNED WITH THE DIRECTION THE WHEELS ARE POINTED WHILE DRIVING. THIS FEEL UNSAFE AND I CANT GET FORD TO LOOK AT IT UNTIL AUG 23, 2017