37 complaints reported

2016 Ford Edge UNKNOWN OR OTHER

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
37
Crashes
0
Fires
0
Injuries
2

Complaint Timeline

Chronological view of owner reports

May 2019

WHILE DRIVING AT APPROXIMATELY 25 MPH NEAR MY HOME, I HEARD A LOUD NOISE ON THE ROOF OF THE VEHICLE. I PULLED OVER TO SEE IF SOMETHING STRUCK THE ROOF. NOTHING ON THE GROUND AT ALL. WHEN I GOT HOME, I GOT ON A LADDER TO INSPECT THE ROOF. THE REAR GLASS PANEL WAS CRACKED ALL OVER. MY INSURER STATED IT WAS STRUCK BY A FOREIGN OBJECT. I WENT ONLINE TO CARGURU AND FOUND HUNDREDS OF COMPLAINTS ABOUT THE ROOF GLASS (PANORAMIC ROOF). THEY ALL CRACKED WITHOUT BEING STRUCK BY ANY FOREIGN OBJECT. THERE IS ALSO A CLASS ACTION LAWSUIT AGAINST FORD FOR NOT ISSUING A RECALL. THE PANELS ARE MADE OF LAMINATED GLASS, WHICH, ACCORDING TO FORD, MAKES THE GLASS MUCH MORE SUSCEPTIBLE TO BREAK. FORD NOW ONLY MAKES TEMPERED GLASS ROOF PANELS, WHICH ARE STRONGER. THIS, TO ME, IS AN ADMISSION OF KNOWLEDGE OF THE PROBLEM WITHOUT ISSUING A RECALL, AND COULD HAVE CAUSED SERIOUS INJURY. MY AUTO INSURANCE HAS THE CLAIM BUT IS GIVING ME A HARD TIME DUE TO THE DEFECTIVE MATERIAL.

Type: Vehicle, Vehicle: 2016 FORD EDGE, Manufacturer: Ford Motor Company
Incident: Sep 2019
Apr 2019

FOUND MOON ROOF TO BE CRACKED.

Type: Vehicle, Vehicle: 2016 FORD EDGE, Manufacturer: Ford Motor Company
Incident: Mar 2019
Mar 2019

THE SYNC3 NAVIGATION SYSTEM STOPS RESPONDING AT DIFFERENT TIMES WHILE DRIVING. THE VEHICLES NAVIGATION, RADIO, HEAT CONTROLS BECOME INOPERABLE. THE FUNCTIONALITY MAY BE RETURNED AFTER A REBOOT OF THE SYSTEM. THIS HAPPENS WHEN BOTH PARKED AND WHILE OPERATING THE VEHICLE AT NORMAL HIGHWAY SPEEDS.

Type: Vehicle, Vehicle: 2016 FORD EDGE, Manufacturer: Ford Motor Company
Incident: Mar 2019
Jan 2019

I OPENED THE SUNROOF COVER AND IT REVEALED A LARGE CRACK IN THE GLASS. I'VE ALREADY HAD THE SUNROOF REPLACED ONCE UNDER WARRANTY FROM FORD FOR A SIMILAR CRACK.

Type: Vehicle, Vehicle: 2016 FORD EDGE, Manufacturer: Ford Motor Company
Incident: Jan 2019
Aug 2018

THE FRONT SUNROOF ON MY FORD EDGE 2016 CRACKED FOR NO REASON. DOES NOT APPEAR TO HAVE BEEN HIT BY ANY OBJECT. HAS WAVY CRACK WHICH STARTS ON FRONT DRIVER SIDE CORNER AND RUNS BACKWARD. I OPENED THE INSIDE COVER WHILE PARKED ON A CITY STREET AND NOTICED THE CRACK.

Type: Vehicle, Vehicle: 2016 FORD EDGE, Manufacturer: Ford Motor Company
Incident: Oct 2018
May 2018

MY SUNROOF HAS CRACKED 4 TIMES. THERE MULTIPLE WAVY CRACKS ALL OVER THE WINDOWS. IT HAS BEEN REPLACED 3 TIMES AND AFTER THE THIRD ROOF, IT WAS CRACKED AGAIN WITHIN A MONTH. MY DEALER WILL NOT FULLY COVER THIS ROOF. I AM TOLD THAT IT IS FROM ROCK CHIPS BUT HONESTLY BELIEVE THERE IS A DEFECT IN THE GLASS OR POSSIBLY THE FRAME TO CAUSE THE CRACKS. ONCE I GET A NEW GLASS, IT IS CRACKED AGAIN WITHIN A MONTH. I AM WORRIED ABOUT THE SAFETY OF THE GLASS. MY REAR WINDOW SHATTERED AS WELL WHILE PARKED AND FROM CLOSING THE DRIVER DOOR. I BELIEVE MY SUN ROOF HAS CRACKED ON STATIONARY AND DRIVING CONDITIONS.

Type: Vehicle, Vehicle: 2016 FORD EDGE, Manufacturer: Ford Motor Company
Incident: Jan 2018
Feb 2018

CAR WAS PARKED, RUNNING, IN A DRIVEWAY WHILE I WAS SITTING IT IN. IT CAME OUT OF PARK AND STARTED ROLLING BACKWARD.

Type: Vehicle, Vehicle: 2016 FORD EDGE, Manufacturer: Ford Motor Company
Incident: Feb 2018
Feb 2018

MY HUSBAND WAS DRIVING WHEN HE OPENED THE SUN VISOR. I LOOKED AND THOUGHT THERE WAS ICE ON THE SUNROOF BECAUSE OF THE STRANGE SWIRL PATTERN. IT IS NOT COLD ENOUGH TO HAVE ICE LIKE THAT WHERE I LIVE. MY HUSBAND SAYS LOOK ITS CRACKED. THE PANORAMIC SUNROOF CRACKED IN A SWIRLED PATTERN. I TOOK THE CAR TO A PROFESSIONAL AUTO GLASS PLACE AND THE REPAIR GUY SAID HE DID NOT SEE ANY SPOTS WHERE THERE WOULD BE IMPACT. SO I THOUGHT MAYBE IT WAS A GLASS DEFECT. I TOOK TO THE DEALER AND THE SERVICE MANAGER GETS UP AND STARTS POKING THE GLASS WITH A PEN AND SAYS THERE ARE 2 PLACES OF IMPACT SO IT MUST HAVE HAD A ROCK HIT IT AND SKIP ALONG AND CRACK IT TWICE.

Type: Vehicle, Vehicle: 2016 FORD EDGE, Manufacturer: Ford Motor Company
Incident: Apr 2018
Jan 2018 Injury

THE AUTOMATIC TAILGATE UNEXPECTED CLOSES ON YOUR HEAD, THERE IS NO SAFETY FEATURE IF YOU ARE UNDERNEATH THE TAILGATE!

Type: Vehicle, Vehicle: 2016 FORD EDGE, Manufacturer: Ford Motor Company
Incident: Jan 2018
Jun 2017

LEFT A LOCAL BUSINESS HEADING TO ANOTHER BUSINESS ON THE OTHER SIDE OF A FAIRLY BUSY HIGHWAY, WHEN I PULLED OUT IN THE INTERSECTION, CAR LOST ALL POWER. HILL SIDE ASSIST LIGHT CAME ON, WRENCH, CAR WAS RUNNING, BUT YET SEEMED DISENGAGED AS IF IT WERE IN NEUTRAL OR HAD NO POWER GOING TO TRANSMISSION OR WHEELS. WAS ABLE TO COAST TO SIDE OF THE STREET, WHERE I RESTARTED THE CAR ONCE WITH NO CHANGE, SHUT CAR OFF AGAIN AND LEFT A BIT LONGER BEFORE WE STARTING, CAR CRANKED OVER VERY HARD, DID ALLOW ME TO BE ABLE TO GET OFF THE HIGHWAY INTO THE GAS STATION, STILL NOT AT THIS POINT RUNNING LIKE IT SHOULD, CONTACTED LOCAL DEALERSHIP SERVICE DEPT, AFTER SITTING APPROX 5 PLUS MINS, CAR STARTED, ALL DASH LIGHTS WENT OUT EXCEPT THE ENGINE LIGHT. TOLD TO BRING CAR IN TO BE CHECKED OUT ASAP. FROM WHAT I'VE READ ON LINE THIS SEEMS TO BE A FAIRLY COMMON PROBLEM,BUT A VERY DANGEROUS PROBLEM. YOU HAVE NO IDEA WHEN THIS IS GOING TO HAPPEN AND ALL POWER SEEMS TO BE GONE AND YOU COASTING IN BUSY TRAFFIC AREAS TRYING TO GET OUT OF THE OTHER TRAFFICS WAY AND PREVENT A ACCIDENT. VERY UNHAPPY WITH OUR VEHICLE AT THIS POINT, HAVE LOST A LOT OF FAITH IN WHAT I CAN EXPECT, A PERSON, FAMILY COULD EASILY BE KILLED BY THE CAR PERFORMANCE. ALSO HAD A ISSUE WITH MANY DASH LIGHTS COMING ON AFTER CAR HAD BEEN PARKED AT A BUSINESS AND RESTARTED, THIS HAPPENED ON 3/26/17, APPROX 12000 MILES ON CAR. HILLSIDE START ASSIST LIGHT CAME ON, WRENCH, AIRBAG SYMBOL, STABLITY CONTROL, ABS LIGHTS AND STAYED ON OUR WHOLE TRIP HOME APPROX 14 MILES, WHEN CAR WAS SHUT OFF AND RESTARTED AFTER A BIT, ALL LIGHTS STAYED OFF, GARAGE INFORMED, NOTHING DONE ABOUT THIS ISSUE, ALSO HAVE ISSUES AT OUR LOCAL KWIK TRIP CAR SOMETIMES WON'T START, NOT DETECTING THE KEY, SEEMS THEY PUT OUT TO STRONG OF RADIO SIGNALS, KEY HAS TO BE PLACED BY TRANSMITER TO GET CAR TO START.

Type: Vehicle, Vehicle: 2016 FORD EDGE, Manufacturer: Ford Motor Company
Incident: Apr 2017
Feb 2017

UNDER HARD ACCELERATION THERE IS STRONG SMELL IN THE CABIN THAT SMELLS LIKE SULFUR IT HAS GOTTEN SO BAD THAT I HAVE TO DRIVE WITH MY WINDOWS OPEN AND I CARRY A CARBON MONOXIDE DETECTOR BECAUSE I'M WORRIED ABOUT THE FUMES BEING TOXIC. I DO A LOT OF HIGHWAY DRIVING SO MOST OF THE TIMES IT OCCURS ON THE HIGHWAY IT ALSO HAPPEN IN CITY DRIVING FROM FULL STOP.

Type: Vehicle, Vehicle: 2016 FORD EDGE, Manufacturer: Ford Motor Company
Incident: Feb 2016
Oct 2016

BOTH BACK LIGHTS AND BACK MID LIGHT COMPARTMENTS ARE NOT SEALED . THE WATER RETAINS IN THERE THAT CREATES ELECTRICAL SHORTCUT ,. THE SALES MAN SAID HE SAW ALREADY SEVERAL CARS WITH THE PROBLEM,. MY CAR HAD AT LEAST 1 OR 1 1/2 INCH HIGH WATER WAS IN THERE- ALL 3 BACK LIGHTS . DANGER FOR CAR FIRE AND POSSIBLE EXPLOSION FROM ELECTRICAL SHORT CUT FROM WATER IN THE BACK LIGHT.

Type: Vehicle, Vehicle: 2016 FORD EDGE, Manufacturer: Ford Motor Company
Incident: Aug 2016

Trend Over Time

Complaints by year

Quick Summary

The 2016 Ford Edge has 37 UNKNOWN OR OTHER complaints on file. Review the timeline above for detailed owner experiences.