2000 Ford Escape Power Train

TL*THE CONTACT OWNS A 2000 FORD ESCAPE. WHILE DRIVING BETWEEN 30-40 MPH, THE CONTACT HEARD A LOUD GRINDING NOISE. SHE DROVE THE VEHICLE TO A REPAIR SHOP. WHEN SHE ATTEMPTED TO PLACE THE GEAR INTO PARK, THE VEHICLE PROCEEDED TO DRIVE IN REVERSE. THE DIAGNOSIS WAS THAT THE INTERMEDIATE SHAFT FAILED. THE MANUFACTURER STATED THAT HER VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 06V382000 (POWER TRAIN: DRIVELINE), WHICH APPLIED ONLY TO THE FORD HYBRID. THE CURRENT AND FAILURE MILEAGES WERE 76,000.