2014 Ford Escape Steering

Steering assist failure

At mileage 56,449 alert came on "steering assist failure" and I had no power steering. I drove directly to Coconut Point Ford in Estero, Fl. 10/31/2022. Part was on backorder throughout the U.S. I was able to pick up my repaired auto on 11/18. Forums have mentioned multiple issues with this model with power steering but as of yet no recall for the 2014 Escape. Total bill 3,250.17 and 350.00 car rental.

Driving in my neighborhood, the steering wheel got locked and appeared in the cluster a message: “Steering assist fault” Service required Turn it off the suv Then I turned on and drive back to my house

The contact owns a 2014 Ford Escape. The contact stated upon starting the vehicle, the message "Power Steering Assist Default" was displayed. The vehicle was taken to the dealer where it was diagnosed that no issues were found. However, the failure reoccurred intermittently. The contact stated upon starting the vehicle, the failure occurred and the steering wheel seized. The vehicle was taken to the dealer where the steering gear assembly was replaced. The vehicle was repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA. The failure mileage was approximately 69,000.

The contact owns a 2014 Ford Escape. The contact stated upon starting the vehicle, the steering wheel was locked. The "Steering Assist Fault" message was displayed. The contact stated that as he turned off and restarted the vehicle, the message was no longer displayed. The vehicle was taken to the dealer who informed the contact that the mechanic was unable duplicate the failure. The contact stated that the failure reoccurred several times. The contact turned off and restarted the vehicle however, the warning message remained displayed. The vehicle was towed to the dealer where it was diagnosed that the power steering rack needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact they could not assist as the VIN was not included in a recall related to the failure. The failure mileage was approximately 62,000.

The contact owns a 2014 Ford Escape. The contact stated that on several occasions the vehicle lost power steering functionality after starting the vehicle. The contact stated that after a few miles the power steering regained functionality, however, the failure was ongoing. The contact stated that an unknown warning light was illuminated and a "steering fault, service soon" message was displayed. The warning lights would turn off after several minutes however, the power steering functionality was not available. The contact had not taken the vehicle to a local dealer. The vehicle had not been diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 54,000.

The power steering goes out intermittently when turning, which has almost caused me to be in several wrecks. There are no warnings lamps or messages displayed. This seems to be a problem noted by numerous other people on the Internet with this year.

The contact owns a 2014 Ford Escape. The contact stated that while starting the vehicle, the power steering assist fault message was displayed. The vehicle was taken to the dealer; however, the dealer was unable to duplicate the failure and no error codes were retrieved. The dealer contacted the manufacturer for assistance, and the manufacturer determined that the steering gear needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 89,000.

Power steering assist went out without warning while driving.

The PSA (power steering assist) failed causing the power steering to go out. The electric rack and pinion must be replaced @ appx. $3,000 plus towing.

Initially the only problem I had was the back up camera. It kept disconnecting, with a failure (error) code. Soon Afterwards, The vehicle loss all power steering abilities. The tires have been replaced with new tires. The vehicle locked up when parked and I was unable to move it when in drive. I called for assistance from a towing company. They inflated my tires. I took the vehicle to a certified mechanic. They were unable to resolve the issue. They said they couldn’t find them problem. Today, I (just) returned from an out of state vacation with my 2 grandchildren in tow, and loss power steering again while going down a steep and curvy mountain side. I found a pullout, parked and I called my daughter to come pick up the kids (several hours away) for their safety. I also had my husband assist me with handling and driving the vehicle with out power steering. Again several hours away. The Mountains & cliffs were a threat and a danger to all of us on the road. So we worked through a plan of push & pull. I’ve reported the problem multiple times to the local FORD dealership & manufacture with no positive response or suggestions. The vehicle is a 2014 with only 52,722 miles. I need help, please.

The contact owns a 2014 Ford Escape. The contact stated that while driving at 40 MPH, the power steering assist fault warning message appeared on the instrument panel. The contact used excessive force to move the vehicle off the road. Due to the failure, the contact initially had the vehicle towed to an independent mechanic who was unable to determine the cause of the failure. The vehicle was then towed to a dealer. The contact was informed that the steering rack assembly needed to be replaced. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 57,000.

The contact owns a 2014 Ford Escape. The contact stated while driving various speeds, excessive force was needed to steer the vehicle with the steering assist fault service required warning message illuminated on the instrument panel. The contact had taken the vehicle to the dealer and the mechanic performed a steering gear update on the vehicle. Recently, the contact stated that after reversing out of her driveway, the failure returned as the same warning message reappeared on the instrument panel. Upon restart, the vehicle resumed normal operation; however, the failure would intermittently occur while driving at various speeds. The manufacturer was notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was approximately 35,000.

The contact owns a 2014 Ford Escape. The contact stated that upon backing out of a parking space, the power steering assist failed with an unknown warning light illuminated on the instrument panel. The contact was able to restart the vehicle and resumed normal driving operation. A few days later, the contact stated that while at a complete stop, the failure returned with the "power steering assist, service required" warning message on the instrument panel. Due to the failure, the contact had the vehicle towed to a dealer where she was informed that the steering column needed to be replaced. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 122,000.

The contact owns a 2014 Ford Escape. The contact stated that while driving at approximately 10 mph, there was an abnormal crunching sound coming from the steering wheel. In addition, the steering wheel ceased without warning. The vehicle was restarted and the steering functionality returned. The dealer was not contacted. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 95,000.

What component or system failed or malfunctioned, and is it available for inspection upon request? Rack and Pinion Gear Assembly. Yes, but already inspected by Ford Dealership. How was your safety or the safety of others put at risk? Stopped to get gas while on a trip, when turned the engine on, the steering wheel would not turn. It was completely locked with no prior warning. If this had happened on the interstate, I could have wrecked with children in the vehicle. I am not even sure I would have been able to turn the wheel to pull off to the side of the road. VERY dangerous. Had to be towed 24miles to closest Ford dealership and spent the night in a strange town as everything was closed and couldn't get rental as the supply was low in the tiny town. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, dealer service center confirmed problem and informed me it would cost $3K to fix on my 2014 Ford Escape, which only has 54K miles on it. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Yes, by Ford's service center, where the vehicle is being repaired. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No warning until after the problem occurred. The reading stated, "Steering Assist Fault Service Required" when I started my car to a locked steering wheel.

I started the car and tried to move the steering wheel and it won't move to either side. In the dash of the car only appears a i.

AS RECENT AS 3/30/21 SUDDENLY UPON STARTING MY CAR UP THE POWERSTERRING WENT OUT, FORTUNATELY, BEFORE ANY MAJOR MOVEMENT OF CAR. I SHIFTED TO PARK AND SHUT THE ENGINE DOWN AND RESTARTED AND FINALLY THE POWER STERRING WAS WORKING. THIS HAS HAPPENED THREE TIMES NOW AND RATHER EPISODIC IN NATURE. TIME TO HAVE IT FIXED VIA RECALL PROCESS. PLEASE ADVISE!

THE STEERING WHEEL HAS BECAME VERY HARD TO USE. THE ALERT "STEERING FAULT SERVICE NOW" CAME ON. IS THERE A RECALL ON THIS? THE MAN I TALK TO SAID ITS PROBABLY ELECTRICAL AND ITS DANGEROUS TO DRIVE. LOOKING FOR INFORMATION THANK YOU

Vehicle got a steering assist fault on information center. At that time, loss of power steering. It is electric power steering for this vehicle. Was unable to steer vehicle at this time. Did not cause a diagnostic code. Searched online and many issues with this vehicle. Ford says nothing is wrong. Someone will get hurt if this is not fixed. The amount of people having this issue is a manufacture defect and should be fixed as such.

The contact owns a 2014 Ford Escape. The contact stated that while her daughter was driving at an unknown speed, the power steering assist fault warning message appeared on the instrument panel. The contact's daughter used excessive force to drive the vehicle home. Due to the failure, the contact had the vehicle towed to a dealer. The contact was informed that the steering rack assembly needed to be replaced. The manufacturer was notified of the failure and informed her that there were no recalls on the vehicle. The contact filed a case and was referred to NHTSA for assistance. The vehicle had yet to be repaired. The failure mileage was approximately 75,000.

WHILE DRIVING DOWN THE HIGHWAY 70MPH, I SUDDENLY LOST POWER STEERING. I STRUGGLED TO KEEP THE CAR IN MY LANE AS IT PULLED HARD TO THE RIGHT. MY DASHBOARD LIT UP WITH "STEERING LOSS STOP SAFELY" MESSAGE.

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE WAS AT A STAND STILL AND LOSS POWER STEERING FUNCTIONALITY. THE CONTACT STATED THAT, POWER STEERING ASSIST SERVICE REQUIRED WAS DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE STEERING RACK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. AN UNKNOWN DEALER WAS CONTACTED AND AN APPOINTMENT WAS MADE TO HAVE THE VEHICLE DIAGNOSED WHICH WAS STILL PENDING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 113,595 *BF CONSUMER STATED THIS HAPPENS WHEN DRIVING.*JB

MY WIFE'S 2014 ESCAPE WORKED FINE IN THE MORNING FOR HER TO RUN AND DO AN ERRAND. WHEN SHE WENT TO START THE CAR IT FAILED TO START AND I WAS ABLE TO JUMP IT AND GET IT TO A LOCAL AUTO ZONE FOR A BATTERY REPLACEMENT. WHEN I WAS PULLING INTO AUTO ZONE I NOTICED A SMALL CATCH WHILE TURNING LEFT AND LOST POWER STEERING FOR A FEW SECONDS. I MADE NOTE OF IT MENTALLY BUT JUST FOCUSED ON GETTING THE BATTERY REPLACED AS THAT SEEMED TO BE THE UNDERLYING ISSUE. NOW THE BATTERY HAS BEEN REPLACED AND I GO TO LEAVE AND I HAVE ABSOLUTELY NO POWER STEERING WITH A WARNING STATING "POWER STEERING ASSIST FAULT" SERVICE REQUIRED. I MUSCLED HER CAR HOME TO RECHECK MY WORK AND ITS ALL GOOD. A DAY LATER AFTER RESEARCHING THE ISSUE I THROW A HAIL MARY AND DISCONNECT THE BATTERY FOR ABOUT A MINUTE AND THEN RECONNECTED IT AND BINGO I HAVE STEERING. MY WIFE LATER LEFT FOR SHOPPING AND HAD ZERO ISSUES UNTIL HER ATTEMPT TO LEAVE. SHE IMMEDIATELY GOT THE ERROR MESSAGE AND HAD INTERMITTENT POWER STEERING ON HER DRIVE HOME BUT WAS ABLE TO MAKE IT WITH THE USE OF BRUTE FORCE. I HAD THE TRANSMISSION AND RECALL ADDRESSED ABOUT TWO TO THREE MONTHS AGO AND THIS CAR HAS BEEN A PAIN SINCE THEN WITH NEEDING A JUMP IN COLD WEATHER. NOW THIS AND THE OUTLOOK OF A 2,000 REPAIR WHEN IT TOOK A DEALERSHIP 2 MONTHS TO DO A RECALL AND REPLACE THE TRANSMISSION THAT WAS MAGICALLY "FRIED" I'M HESITANT TO TRUST ANYTHING FORD SAYS BUT THIS A HUGE SAFETY ISSUE THAT HAS DOCUMENTED HISTORY AND NEEDS TO BE A RECALL. NOW I NEED TO FIND OUT WHY ITS IN AND OUT AND WHAT TO DO MOVING FORWARD. #FORDSERVICESUCKS

I WAS LEAVING THE DOCTORS OFFICE AND STARTED MY CAR AND THE VEHICLE ALERTED ME WITH "STEERING ASSIST FAULT SERVICE REQUIRED", I TURNED THE OFF AND RESTARTED IT AND THE ALERT WENT AWAY AND MY CAR SEEMS OK NOW BUT NOW I'M WORRIED IT WILL HAPPEN AGAIN WHILE I'M DRIVING.