2020 Ford Escape Electrical System

The contact owns a 2020 Ford Escape. The contact stated that upon entering a drive-thru line at a slow speed, the home screen went blank as the "network configuration error" warning message illuminated on the instrument panel. The contact then stated that the vehicle then shut off and could not be restarted after multiple attempts. The contact was unable to place the vehicle into neutral and had the vehicle towed to a dealer where it remained in their possession. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 17,000.

DISPLAY IS OVERHEATING AND INOPERABLE

VEHICLE ENTERED DEEP SLEEP MODE WITH LESS THAN 300 MILES AFTER VEHICLE HAD NOT BEEN STARTED FOR 2-3 DAYS. VEHICLE HAD TO BE TOWED TO DEALERSHIP FOR FULL 12V BATTERY RE-CHARGE.

REAR TRUNK FAILS TO OPEN UPON FIRST STARTUP OF CAR

TL* THE CONTACT OWNS A 2020 FORD ESCAPE. THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE VEHICLE, THE VEHICLE HESITATED BEFORE STARTING. THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THERE WAS AN UNKNOWN SENSOR WARNING LIGHT SHOWING A MALFUNCTION HAD OCCURRED. THE CONTACT TOWED THE VEHICLE TO AUTONATION FORD VALENCIA (23920 CREEKSIDE RD, VALENCIA, CA 91355, (661) 382-4700) AND WAS INFORMED THAT THE ELECTRICAL WIRING WAS SOY BASED WHICH ATTRACTED RODENTS AND THAT THE WIRES HAD BEEN CHEWED THROUGH. THE CONTACT WAS INFORMED THAT THE WIRING NEEDED TO BE REPLACED. THE VEHICLE HAD NOT YET BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.

THE HANDS FREE LIFT GATE SOMETIME WORKS AND THEN OTHER TIMES IT WILL NOT. THE OTHER DAY AT THE CAR WASH THE TAILGATE WOULD RELEASE WHEN I WOULD WALK BEHIND THE VEHICLE WHILE WASHING IT. ALSO, THE LAST TIME I FILLED VEHICLE WITH GAS AND CLEANED THE REAR GLASS WITH WATER THE TAILGATE WOULD AUTOMATICALLY RELEASE

THE REAR VIEW CAMERA DOES NOT WORK HALF THE TIME.

I JUST BOUGHT THE CAR 2 WEEKS AGO AND HAVE BARELY BEEN DRIVING IT. 10/26 7AM BACK UP CAMERA WORKED FINE AND AT 630 PM WHILE BACKING UP-- IT NOW HAS UNVIEWABLE LINES THROUGH THE WHOLE SCREEN. IT LOOKS LIKE MY SCREEN IS CORRUPT OR THE BACK UP CAMERA IS BAD.

WHEN SHIFTING FROM PARK TO REVERSE, REAR CAMERA DISPLAYS A DARK SCREEN WITH WAVES LIKE A BROKEN TV SCREEN. THIS HAPPENS AT LEAST ONCE A WEEK AND IS NOT CORRECTED BY SHIFTING BACK AND FORTH FROM PARK TO REVERSE. OCCURS WHEN STATIONARY SHIFTING TO REVERSE.

BACK-UP CAMERA ERRATIC, BLIND-SPOT INDICATOR ON PASSENGER SIDE MIRROR ERRATIC, LIFT-GATE OPENS SOMETIMES JUST BY WALKING BEHIND VEHICLE OR WILL COME DOWN ON ITS OWN WHEN OPEN. ONCE, THE SYNC 3 SCREEN WAS EXTREMELY HOT TO THE TOUCH AND THE CONTROLS WERE FROZEN. THIS HAPPENED AFTER START-UP AND THE SCREEN TOOK A LONG TIME TO BOOT UP. OUR LOCAL FORD SERVICE DEPARTMENT IS AWARE OF THESE PROBLEMS (AND ACTUALLY SAW THE BACK-UP CAMERA GO SPASTIC). APPARENTLY, FORD IS AWARE OF THE CAMERA PROBLEM, BUT THE REPLACEMENT CAMERAS GIVE THE SAME PROBLEM.

BACKUP SAFETY CAMERA AND WARNING SYSTEM FAILS OUTSIDE TEMP IS ABOVE 70 DEGREES AND AIR CONDITIONING HAS NOT BEEN RUNNING LONG ENOUGH TO COOL THE VEHICLE INTERIOR. WHEN VEHICLE IS PARKED OUTSIDE IN THE SUMMER THE BACKUP CAMERA WILL NOT WORK UNTIL THE AIR CONDITIONING RUNS FOR ABOUT 10 MINUTES. *TR