1999 Ford Expedition Visibility

MY SIDEVEIW MIRRORS KEEP LOSING THE REFLECTIVE MIRROR. I HAVE REPLACED THEM BEFORE AND AFTER A WHILE THE NEW MIRRORS DO THE SAME THING OVER TIME. *KB

TL*THE CONTACT OWNS A 1999 FORD EXPEDITION. THE REAR VIEW MIRRORS ON THE PASSENGER AND DRIVER DOORS HAVE DETERIORATED. THE CONTACT HAS POOR VISIBILITY WHEN DRIVING IN ONCOMING AND INCOMING TRAFFIC. HE HAS NOT YET NOTIFIED THE MANUFACTURER TO REPORT THE DEFECT. HE TOOK THE VEHICLE TO THE DEALER AND WAS INFORMED THAT HE WOULD NEED TO NOTIFY THE MANUFACTURER. THE CURRENT MILEAGE WAS 79,000 AND THE FAILURE MILEAGE WAS UNKNOWN.

SINCE ABOUT 2002 THE REFLECTIVE MATERIAL ON BOTH REAR VIEW MIRRORS HAS ALOT OF CRACKING. UNABLE TO VIEW CLEARLY. THIS TO ME IS A BIG SAFETY ISSUE. COST FROM FOR FORD TO REPLACE WAS $500.00 EACH SIDE. *NM

THE REFLECTIVE MATERIAL FOR THE DOOR MIRRORS FAILS ON 1999 FORD EXPEDITIONS. *JB

DT*: THE CONTACT STATED THE SILVER WAS COMING OFF OF THE EXTERIOR MIRRORS. THE DEALERSHIP DETERMINED THE MIRRORS NEEDED TO BE REPLACED.

CONSUMER HAD 1999 FORD EXPEDITION SIDE MIRRORS REPLACED DUE TO BUBBLES IN MIRROR. *TS AS A RESULT THE CONSUMER VISIBILITY WAS REDUCED, ESPECIALLY AT NIGHT. THE CONSUMER CONTACTED THE DEALER AND WAS TOLD THAT THE MIRROR WAS NOT COVERED UNDER WARRANTY. THE CONSUMER REPLACED IT AT HIS EXPENSE. *NM

MY FORD EXPEDITION STOPPED BEING ABLE TO CONTROL THE TEMPERATURE. I AM NOW GOING INTO WINTER, AND I CANNOT GUARANTEE THAT I WILL BE ABLE TO DEFROST THE WINDOWS WHICH COULD CAUSE A VERY SIGNIFICANT SAFETY ISSUE. THE "BLEND DOOR" IS PLASTIC IN MY YEAR, AND FORD CHANGED IT TO NYLON DURING THE PRODUCTION RUN. I AM LEFT WITH A DEFECTIVE BLEND DOOR, AND VEHICLE AND FORD HAS INFORMED ME THAT THE FIX ($1,700) IS MY RESPONSIBILITY NOT THEIRS. MY RESEARCH ON THE WEB SHOWS THAT THIS ISSUE IS A COMMON ISSUE WITH FORDS, AND EXPEDITIONS AND I BELIEVE THAT FORD HAS NOT RESOLVED THIS ISSUE BECAUSE OF THE COST, NOT CARING ABOUT THE SAFETY ISSUES. *JB

DT*: THE CONTACT STATED THE PASSENGER SIDE MIRROR NO LONGER HAS A REFLECTIVE COAT. THE VEHICLE HAS NOT BEEN SEEN BY THE DEALERSHIP.

DT: 1999 FORD EXPEDITION. THE CONSUMER STATED THE WINDSHIELD WIPERS WILL NOT TURN OFF UNTIL THE VEHICLE WAS COMPLETELY TURNED OFF. IF THEY WERE TURNED ALL THE WAY ON THE REAR WIPERS WOULD NOT WORK. THE REAR WINDOW BROKEN AT ONE TIME, AND THE DEALERSHIP STATED THERE WAS A SHORT IN THE SWITCH THAT OPERATED THE WIPERS. THIS HAS BEEN HAPPENING SINCE SEPTEMBER 15, 2004. NOTHING HAS BEEN DONE TO FIX THE PROBLEMS. *NM

DT: THE CONSUMER STATES WHENEVER IT RAINS OR SNOWS, THE WINDSHIELD LEAKS CAUSING THE WINDSHIELD WIPERS TO STOP WORKING, THE LIGHTS FLASHED, THE RADIO DID NOT WORKING, AND THEN AT TIMES THE VEHICLE WILL NOT START. THE MODULE HAS BEEN REPLACED THREE TIMES AND THE WINDSHIELD HAS BEEN REPAIRED TWICE, NOW IT IS BEING REPLACED AGAIN

THE RIGHT OUTSIDE MIRROR MATERIAL IS FLAKING OFF MAKING IT NEARLY IMPOSSIBLE TO SEE DOWN THIS SIDE OF THE VEHICLE. AFTER DOING SOME RESEARCH, I HAVE FOUND OUT THAT HUNDREDS OF PEOPLE HAVE COMPLAINED TO FORD ABOUT THE DEFECTIVE MIRROR AND FORD REFUSES TO FIX THE QUALITY PROBLEM. ADDITIONALLY, THE WIPERS, COME ON AN OFF FOR NO APPARENT REASON. IN SPEAKING WITH THE DEALER ABOUT BOTH OF THESE PROBLEMS, THEY INDICATE FORD WILL NOT REMEDY THIS SITUATION EVEN THOUGH MANY HAVE COMPLAINED

THE SIDE VIEW MIRRORS LOSE THEIR MIRROR COATING. THE MIRROR IMAGE IS THEREFORE DIM AND A POTENTIAL SAFETY HAZARD. A GOOD MIRROR CAN'T BE FOUND IN A SALVAGE YARD BECAUSE "THAT HAPPENS TO ALL FORD EXPEDITIONS".

THE SIDE VIEW MIRROR HAS DETERIORATED TO THE POINT THERE IS NO REFLECTIVE MATERIAL LEFT. I AM UNABLE TO USE THE MIRROR, CAUSING A SAFETY ISSUE. FORD DEALER WILL NOT REPLACE/REPAIR AS CAR IS OUT OF WARRANTY. TECHNICAL SERVICE BULLETIN ISSUED. WILL COST $300 TO $400 TO HAVE FIXED.

WHILE WASHING THE VEHICLE THE BACK WINDOW BLEW OUT FOR NO APPARENT REASON. *AK

BOTH EXTERIOR MIRRORS HAD HAIR LINE CRACKS. THIS CAUSED POOR VISIBILITY. THE DEALER WAS NOTIFIED. *AK THE CRACKS WERE ALSO BLACK IN COLOR. *SC

THE SILVER BACKING WAS PEEL OFF THE MIRRORS. THE CONSUMER WAS TOLD THAT THE MIRRORS WERE NOT COVERED UNDER THE VEHICLE'S WARRANTY *NM

MOISTURE GOT BEHIND THE GLASS OF THE EXTERIOR 'REAR VIEW MIRRORS'; REAR VIEW MIRRORS AND DELAMINATED THE GLASS. THIS REDUCED VISIBILITY, ESPECIALLY WHEN DRIVING AT NIGHT. THE DEALERSHIP WAS CONTACTED. *AK *TC

OVER THE PAST YEAR OR SO, BOTH MY MIRRORS HAVE BEEN TURNING BLACK AND CRACKING ON THE INSIDE, MWHERE I CANNOT SEE OUT THEM, THEY ARE ALMOST BLACK WITHOUT ANY VIEWING AREA. *AK

I RECENTLY PURCHASED A USED 1999 FORD EXPEDITION AND HAVE FOUND THAT THE SIGNAL MIRRORS ARE DEFECTIVE. THE ADHESIVE THAT FORD USED ON THE BACK SIDE OF THE MIRROR GLASS IS EATING AWAY THE SILVER REFLECTIVE SURFACE. I FIRST NOTICED THIS PROBLEM ON OUR TEST DRIVE AND CAN TELL YOU THAT WITH THE RIGHT ANGLE OF THE SUN HITTING THOSE MIRRORS ,YOU CANNOT SEE OUT OF THEM. FORD OFFERED TO REPLACE THEM FOR ABOUT $180.00EA. PLUS $30.00 TO INSTALL. I FEEL THAT FORD SHOULD BE FORCED TO CORRECT THIS DEFECT AND NOT THE CONSUMER BEFORE SOMEONE IS INJURED OR KILLED IN AN ACCIDENT. THANKS FOR LISTENING,RICK. *AK

DRIVER SIDE SIGNAL MIRROR'S REFLECTIVE SURFACE HAS DETERIORATED - DEVELOPING DARK SPOTS DUE TO CHROME PLATING DELAMINATION. FORD DOESN'T WANT TO FIX IT - HOWEVER, THIS PRESENTS A SIGNIFICANT SAFETY ISSUE. *AK MIRRORS ARE NOT WEARABLE ITEMS LIKE BRAKE PADS. HAVING A MIRRORS SURFACE DETERIORATE ON IT'S OWN IS A MANUFACTURING/DESIGN FAILURE. FORD HAS NOTED THIS PROBLEM IN THEIR TECHNICAL SERVICE BULLETIN LIST (NOTED BELOW) SO THEY ARE AWARE OF THE PROBLEM, YET REFUSE TO REPLACE THE MIRROR - INSTEAD WANTING TO CHARGE $310 FOR THE PART + INSTALLATION. MIRRORS ARE A SAFETY DEVICE, ESPECIALLY IN A LARGE VEHICLE LIKE THE THE FORD EXPEDITION - USING DEFECTIVE PARTS - ACKNOWLEDGING SAID PARTS AND THAN REFUSING TO REPLACE THEM IS INEXCUSABLE. THIS EXACT PROBLEM IS NOTED BY FORD VIA A TSB - TEXT OF TSB BELOW: ----------------------------------------------------------------------------------- MAKE : FORD MODEL : EXPEDITION YEAR : 1999 SERVICE BULLETIN NUM : 00189 DATE OF BULLETIN: SEP 04, 2000 NHTSA ITEM NUMBER: 618602 COMPONENT: VISIBILITY:REARVIEW MIRRORS/DEVICES SUMMARY: CONCERNS WITH THE SIGNAL MIRROR REFLECTIVE SURFACE DETERIORATING OVER TIME, DEVELOPING DARK SPOTS DUE TO CHROME PLATING DELAMINATION. *JB

I WOULD LIKE TO FILE A COMPLAINT ABOUT THE REARVIEW MIRRORS ON MY 1999 EDDIE BAUER EXPEDITION. I NOTICED BEFORE MY WARRANTY RAN OUT THAT THEY BEGAN TO SHOW BLACK SPOTS. THE MAINTANCE DEPARTMENT AT MY LOCAL FORD DEALERSHIP BRUSHED IT OFF AS NO BIG DEAL. AFTER MY WARRANTY RAN OUT, I AGAIN TOLD THE MAINTANCE DEPARTMENT THAT THE MIRRORS WERE WORSENING. NOW AFTER A FEW YEARS HAVE PASSED, AND SPEAKING TO OTHER OWNERS OF THAT SPECIFIC MODEL, THE MIRRORS ARE UNUSEABLE. I FEEL THAT THE MIRRORS ARE A DEFECT OF THE MANUFACTORERS AND THINK THEY SHOULD BE THE ONE TO REPLACE THEM. I HAVE BEEN QUOTED A PRICE OF $400. / MIRROR FOR REPLACEMENT ON MY PART. PLEASE INVESTIGATE THIS MATTER AND RESPOND TO ME.*AK

WHILE DRIVING DRIVER WAS UNABLE TO SEE FROM THE DRIVER SIDE AND PASSENGER SIDE MIRRORS. THIS CAUSED POOR VISIBILITY TO THE DRIVER. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT BOTH MIRRORS NEEDED TO BE REPLACED. *AK

THE REFLECTIVE MATERIAL ON THE SIDE VIEW MIRRORS FADED AND CAUSED POOR VISIBILITY. DEALER WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK FIVE MONTHS AFTER THE VEHICLE WAS PURCHASED (7-99)THE MIRROR WAS REPLACED. IN 2003 THE MIRRORS WERE REPLACED AGAIN. THIS TIME THE VEHICLE WAS OUT OF WARRANTY THEREFORE THE CONSUMER HAD TO PAY TO HAVE THEM REPLACED. *NM

1999 FORD EXPEDITION. BOTH EXTERIOR MIRRORS (WITH INTEGRATED RED TURN SIGNAL CHEVRON) DELAMINATED LOST REFLECTIVE COATING ON BACK OF MIRROR. HAVE CONTACTED FORD DEALER ON TWO OCCASIONS, AND CONTACTED FORD CONSUMER SERVICES. FORD ACKNOWLEDGES SEVERAL SERVICE BULLETINS ON THE ISSUE BUT WOULD NOT TELL ME WHAT IT CONTAINED. THE VEHICLE HAD 55,000 MILES AND NOW HAS 65,000 MILES. QUOTED $169 PER MIRROR TO REPLACE MIRROR GLASS OR $400 PER MIRROR FOR COMPLETE REPLACEMENT. THE MIRROR WAS MANUFACTURED BY MUTH AND I CONTACTED THEM. THEY ACKNOWLEDGED A MANUFACTURING DEFECT AND HAD A UPGRADE KIT TO PROVIDE NEW MIRRORS GLASS FOR $216 DELIVERED TO MY DOOR. I PAID A BODY SHOP $65 FOR REPAIRS. I AM HAPPY WITH THE RESULTS. THIS IS A SAFETY ISSUE LIKE SEAT BELTS, AIR BAGS, ETC. I WILL SHIP THE OLD MIRRORS TO YOU AT MY EXPENSE FOR YOUR INVESTIGATION. *JB

BOTH EXTERIOR MIRRORS ARE DISCOLORED AND DETERIORATING, IMAGES ARE BADLY DISTORDED. POOR VISIBILITY. I HAVE THE EXTENDED WARRANTY, WHICH THEY SAY DOES NOT COVER IT. OWNERS RESPONDSIBILITY.