2012 Ford Expedition POWER TRAIN,ELECTRICAL SYSTEM

TL* THE CONTACT OWNS A 2012 FORD EXPEDITION. WHILE DRIVING, THE LOW FUEL INDICATOR ILLUMINATED, ALL THE LIGHTING ON THE INSTRUMENT PANEL FLICKERED, AND THE VEHICLE DECELERATED. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND POWERED OFF THE ENGINE. WHEN THE VEHICLE WAS RESTARTED, THE INSTRUMENT PANEL WAS RESET AND THE VEHICLE WAS ABLE TO DRIVE NORMALLY. THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO ALL STAR FORD (LOCATED AT 2586 RANGE PARK DR, DENHAM SPRINGS, LA 70726, (225) 490-7649) WHERE IT WAS DIAGNOSED THAT THE LEAD FRAME SPEED SENSOR OF THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 108,000.

WE TOOK THE VEHICLE TO OUR LOCAL FORD SERVICE CENTER APPROX. AUG. 2017 WITH MILEAGE AT APPROX. 54000 MILES WHILE THE VEHICLE WAS STILL COVERED UNDER FACTORY WARRANTY. WE WERE EXPERIENCING A SUDDEN DOWNSHIFT IN THE TRANSMISSION WHEN DRIVING IN CITY STREETS. THE INSTRUMENT CLUSTER WOULD SHOW THE SPEED AT 0 MPH AND THE MESSAGE --- MILES TO EMPTY WOULD DISPLAY. THE DEALERSHIP WAS NOT ABLE TO PULL ANY CODES AT THAT TIME OR DUPLICATE THE SYMPTOMS ON THE VEHICLE. OUR VIN WAS NOT COVERED UNDER ANY RECALL. WE WERE NOT CHARGED. NO CHECK ENGINE LIGHT HAS EVER DISPLAYED UNTIL APRIL 5TH, 2018. I WAS DRIVING THE VEHICLE ON THE HIGHWAY IN HEAVY TRAFFIC GOING 75 MPH. THE VEHICLE SUDDENLY DOWNSHIFTED CAUSING ME TO PULL OVER ONTO THE SHOULDER. CURRENT MILEAGE IS 60400. THE INSTRUMENT CLUSTER DID THE SAME THING AS PREVIOUSLY. THE CHECK ENGINE LIGHT AND WRENCH LIGHT CAME ON AS WELL. I TOOK THE VEHICLE IN TO AN AUTO PARTS STORE TO GET SCANNED AND THEY PULLED CODE P0270. IT IS MY UNDERSTANDING THAT FORD IS EXPANDING THEIR RECALL DUE TO MORE COMPLAINTS. WE HAVE AN APPOINTMENT FOR APRIL 24, 2018. FORTUNATELY, WE HAVE A FORD EXTENDED SERVICE PLAN. THE DEDUCTIBLE IS $100.00. I BELIEVE THIS VEHICLE IS EXPERIENCING THE CONDITIONS UNDER FORD'S RECALL NUMBER 16S19, NHTSA CAMPAIGN NUMBER: 16V248000. THIS IS MY WIFE'S PRIMARY VEHICLE. SHE HAS EXPERIENCED THE SUDDEN DOWNSHIFT ON MANY OCCASIONS LATELY BUT NO CHECK ENGINE LIGHT. MY WIFE STATES THAT SHE HAS TO PULL OVER AND TURN THE VEHICLE OFF. A FEW MINUTES LATER SHE RESTARTS THE VEHICLE AND THE SYMPTOMS SOMETIMES QUIT. SOMETIMES IT TAKES A FEW CYCLES OF TURNING THE VEHICLE ON AND OFF FOR THEM TO GO AWAY. HER ROUTE TO WORK INVOLVES A LOT OF HIGHWAY TRAFFIC WITH A LOT OF SEMI'S (TRACTOR TRAILER'S) DUE TO WHERE WE LIVE (OIL FIELD TRAFFIC). SAFETY IS MY MAIN CONCERN. I HAVE HER TEXT ME EVERY DAY WHEN SHE ARRIVES TO WORK(SCHOOL) WITH OUR 9YR OLD SON.

TL* THE CONTACT OWNS A 2012 FORD EXPEDITION. WHILE DRIVING APPROXIMATELY 2 MPH, THE VEHICLE INDEPENDENTLY DOWNSHIFTED. THE CHECK ENGINE, FUEL, AND TIRE SENSOR WARNING INDICATORS ILLUMINATED. IN ADDITION, THE SPEEDOMETER FAILED. THE VEHICLE WAS TAKEN TO RIVERTOWN FORD (1680 WHITTLESEY RD, COLUMBUS, GA 31904) WHERE IT WAS DIAGNOSED THAT THE LED FRAME NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED SEVERAL TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OPENED A CASE TO BE SENT TO THE DEALER. THE FAILURE MILEAGE WAS 143,115. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2012 FORD EXPEDITION. WHILE DRIVING 55 MPH, THE VEHICLE DOWNSHIFTED WITHOUT WARNING AND STALLED MORE THAN ONCE. THE CONTACT HAD TO QUICKLY COAST THE VEHICLE OVER TO THE SIDE OF THE ROAD AND WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO A MECHANIC WHO WAS UNABLE TO REPLICATE AND DIAGNOSIS THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT TO TAKE THE VEHICLE TO THE DEALER FOR DIAGNOSTIC TESTING. THE FAILURE MILEAGE WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2012 FORD EXPEDITION. WHILE DRIVING APPROXIMATLEY 40 MPH, THE SPEEDOMETER AND FUEL GAUGE READINGS FLUCTUATED AND THE TRANSMISSION JERKED VIOLENTLY. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V190000 (EXTERIOR LIGHTING, POWER TRAIN). THE FAILURE RECURRED ON TWO SEPARATE OCCASSIONS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TRANSMISSION OUTPUT SPEED SENSOR WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 63,000. UPDATED 06/29/16*LJ *CN