2019 Ford Expedition POWER TRAIN,ENGINE

- cam phaser rattle, yes. TSB-23-2143 -possible engine auto start failure while stopped at stoplight, or failure while driving -yes, dealer diagnosed multiple times -yes, dealer -no

Transmissions CDF Drum is failing annd causing my transmission to go out of gear and slam into first and I just preformed “cam phaser” repairs exceeding $3400. A vehicle this new should not need these repairs. There’s 1000s of complaints online and it’s sick and twisted that Ford is not forced to recall these issues.

The Cam Phaser failed in 2023 and 2025. It kept the vehicle from starting. The transmission has failed twice in the past two years.

Vehicle has a rattle upon starting. Also the vehicle is shifting harshly and slipping. Sometimes the vehicle will occasionally stop accelerating in the middle of the road. The RPMs will rise but the vehicle stops having power. After a minute it finally jerks and the vehicle will go again. I have had the vehicle examined by a technician and have been told that it is the cam phasers, CDF drum/transmission, and torque converter.

I am being told that the Cam Phasers need to be replaced. This is a well known issue to Ford. They did a programming adjustment in 2021, and then did replacements only if you had continued issues up until Jan 2023. I have issues now, and they are telling me I am not covered. The cam phasers have been redesigned so they know they installed poorly designed parts originally. This is an almost $4,000 repair.

The contact owns a 2019 Ford Expedition. The contact stated while driving 50 MPH and attempting to accelerate, the vehicle inadvertently lost motive power. The contact was able to pull over to the shoulder of the roadway, where the failure persisted. The service engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the transmission. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 55,000.

The contact owns a 2019 Ford Expedition. The contact stated that on several occasions while driving at various speeds, the vehicle lost motive power. The contact stated that on several occasions, the power train and check engine warning lights illuminated but then disappeared. The vehicle was steered to the side of the road and idled until the RPM became normal. The vehicle was taken to a dealer where it was diagnosed that there was a leak in the turbo hose. The vehicle was repaired but the failure reoccurred a week later. The manufacturer was notified of the failure. The failure mileage was approximately 38,000.

The contact owns a 2019 Ford Expedition. The contact stated while driving 55 MPH, the vehicle failed to accelerate and lost motive power. While driving uphill, the vehicle failed to accelerate. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the cam phaser and the differential pinion seal needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and opened. The contact was then referred to the NHTSA Hotline. The failure mileage was approximately 80,000.

The contact owns a 2019 Ford Expedition. The contact stated while driving on several occasions at various speeds, there was a thumping sound coming from the vehicle. The check engine warning light illuminated. The vehicle was steered to the side of the road and turned off. The vehicle was towed to the residence. Additionally on one occasion when the vehicle was shifted into reverse, the vehicle failed to respond as intended. The vehicle was taken to an independent mechanic where it was diagnosed that parts of the transmission needed to be replaced and an engine error code was retrieved. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 75,000.

When I cold start my 2019 Ford Expedition Limited it has a ticking noise under the hood coming from the engine. Remote start or in the cab button start noise happens. Would like this fixed asap as the manufacturer Ford is aware of the problem. I’ve own a 2004 Ford explorer xlt never had any problems except wear and tear. Silverado was my 1st truck no problems. I love ford trucks, I’m embarrassed by this. Please honor your slogan “Built Ford Tough” Thank you

Cam phasers are making loud noise on cold start

The contact owns a 2019 Ford Expedition. The contact stated that during the initial start-up, there was a rattling sound coming from the engine department. There were no warning lights illuminated. The contact stated that the vehicle was repaired: however, the failure recurred after several months. The contact stated that a year later the failure became persistent. The vehicle was taken to the dealer where it was diagnosed and determined that the power train control module for the cam phaser had failed. The cam phasers were replaced. The vehicle had been returned to the dealer, however, was not repaired another time. The manufacturer was made aware of the failure, and it was confirmed that the repair was no longer covered under warranty. The contact was referred to the NHTSA Hotline. The approximate failure mileage was 71,000.

After the engine would warm up a loud knocking started without warning lights. After driving it to the dealer they stated, "You need a new engine, it probably had a blown rear main". The engine has 154,550 nearly all freeway miles. Regular maintenance. No prior issues other that a deer strike, which was repaired.

In June of 2022 (50,284 miles) we were experiencing hard shifting and noises upon starting. We took it to our local dealership in Virginia who did an upgrade on the powertrain control module and told me what I was experiencing was normal for this transmission and not a concern. In December of 2022 (57,715 miles), my husband was driving our expedition when it suddenly downshifted, would not accelerate, and a warning popped up saying “drive mode unavailable”, in addition to a wrench and engine light displaying on the dashboard. We immediately had it towed to our local dealership where they diagnosed the problem as needing a MAP sensor replacement even though there was no codes showing. In March of 2023 (at 63,20 miles) while traveling with my 2 young children down the highway at 75 mph in a desolate area, my car made a noise, downshifted very hard, and lost ability to accelerate. The same warning popped up stating “drive mode unavailable”. I had to maneuver my vehicle to the shoulder in traffic traveling at a high rate of speed with my children in the car. I again had it towed to a ford dealership where they stated it was due to the previous dealership only replacing one MAP sensor so they replaced both. On October 28, 2023 (at approximately 72,000 miles) while traveling at 75 mph on a highway in a desolate area, my car again downshifted, lost the ability to accelerate, and had the same pop up stating “drive mode unavailable” with the same warning lights as the previous 2 times. I had to navigate across multiple lanes to the shoulder in low visibility pouring rain with vehicles driving at a high rate of speed. My car has been at a dealership for 2 weeks now and they have diagnosed the issue is my cam phasers and the repair is for them to be replaced. I opened a case with Ford customer experience who agreed to pay 40% of the cost. I have been put in dangerous situations due to Ford’s refusal to put out a recall when it is a known issue.

The contact owns a 2019 Ford Expedition. The contact stated while driving at an undisclosed speed, the vehicle failed to shift out of 4th gear. The contact then stated that the vehicle failed to shift in the intended gears. The contact stated that while the accelerator pedal was depressed, the engine revved but the vehicle failed to respond. The contact stated that when the vehicle finally accelerated, the vehicle shook violently. The vehicle was taken to a dealer where it was diagnosed that the cam phaser and transmission had failed and needed to be replaced. The transmission was replaced but the cam phaser had not yet been replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was transferred to the NHTSA Hotline. The failure mileage was approximately 80,000.

Car has 49700 miles. I was traveling on highway at speed and tried to accelerate to merge into exit lane traffic and engine and power train completely cut out and transmission failure light with wrench came on. Luckily cars behind me were able to slow down and avoid an accident but this could have been deadly. Thank God my children were not in the car. Car was previously taken to dealership in January of 2023 for transmission shifting issues and repair work was done. Car is also “hard shifting” into gear from park, causing whole car to jerk. Car routinely “hard shifts” when accelerating onto highway and “hard shifts” when slowing in rush hour traffic.

The contact owns a 2019 Ford Expedition. The contact stated while driving into the driveway and shifting into park, the shift indicator message stated that the vehicle was not in park; however, the contact was still able to turn off the vehicle. On another occasion, while driving 15 MPH and entering the highway, the vehicle lost motive power with the check engine warning light illuminated. The warning light disappeared, and the vehicle operated as intended. The vehicle was taken to the dealer and the contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, and the contact was informed that the vehicle was not under recall. The manufacturer did not provide any further assistance. The failure mileage was 92,000.

I own a 2019 Expedition XLT. I was traveling on the highway; I was in the right lane and was stuck behind a slow moving vehicle. I put on my blinker and waited for an opening in traffic, to move into the middle lane. Once there was an opening, I pressed the gas to accelerate into the lane. While the truck should have properly shifted and accelerated; instead the powertrain completely disengaged and I lost all power. The RPM's jumped all the way up. The truck was revving so high, but it was actually slowing down. I took my foot of the gas pedal and as the RPM came back down, the transmission slammed back into place with a horrible loud clunking sound that jolted the entire vehicle. After that, I was finally able to accelerate. This same situation has happened to me on several separate occasions. It is very scary having my 3 children in the vehicle and it losing power as I'm trying to make a move to be safe.

The contact owns a 2019 Ford Expedition. The contact stated that while driving at various speeds, the vehicle unexpectedly downshifted. There was no warning light illuminated. The vehicle was taken to an unknown dealer, where it was diagnosed that the solenoid valve was defective. The contact stated that the vehicle was returned to her a week later; however, the failure reoccurred while driving the vehicle to her residence. The dealer was notified, and a second appointment was scheduled. The manufacturer was notified of the failure, but no assistance was provided. The vehicle was not repaired. The failure mileage was approximately 43,000.

•Vechicle is a lemon car by definition and needs to be replaced due to safety issues and the amount of calls in the short duration I have had it in my position •My family and I have been leveraging other family vechicle along side putting the car dormant as much as we can to avoid further mechanical issues which is not acceptable •The request to ask for 4 to 6 weeks on a car repair without loaner is unacceptable as the loan payments are still due by me to the lender and are unable to utilize the car in any capacity •The issue has been open for about 10 months since reporting with NO resolution - unacceptable •Dealership purposely delayed and provided incorrect information and allowed the warranty period to expire as it would provide revenue of service to the business (recalls are free) Please see the attachment for a detailed timeline and supporting documents