58 complaints reported

2000 Ford Explorer Electrical System

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
58
Crashes
0
Fires
22
Injuries
1

Complaint Timeline

Chronological view of owner reports

Aug 2013 Fire

TL* THE CONTACT OWNS A 2000 FORD EXPLORER. THE CONTACT STATED THAT SMOKE EMITTED FROM THE STEERING COLUMN. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS FOUND THAT THERE WAS A SHORTAGE IN THE WIRING. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 98,000.

Type: Vehicle, Vehicle: 2000 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Jan 2009
Feb 2013 Fire

TL* THE CONTACT OWNS A 2000 FORD EXPLORER. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, IT BURST INTO FLAMES. THE VEHICLE WAS DESTROYED. THE FIRE DEPARTMENT WAS CALLED TO EXTINGUISH THE FLAMES. THE FIRE WAS CAUSED BY AN ELECTRICAL COMPONENT. NO ONE WAS INJURED DURING THE FIRE. THE CONTACT CALLED THE MANUFACTURER AND FILED A COMPLAINT. THE MANUFACTURER STATED THE FIRE WAS NOT CAUSED BY ANY MANUFACTURER DESIGN DEFECT. THE FAILURE MILEAGE WAS 140,000.

Type: Vehicle, Vehicle: 2000 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Aug 2012
Aug 2011 Fire

TL* THE CONTACT OWNS A 2000 FORD EXPLORER. THE CONTACT STATED THAT AFTER PARKING HER VEHICLE SHE HEARD A LOUD NOISE AND THEN VEHICLE ENGULFED INTO FLAMES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO ADVISED HER THAT THE FAILURE WAS DUE TO THE ELECTRICAL SYSTEM. THE VEHICLE WAS DEEMED DESTROYED. THE MANUFACTURER WAS NOTIFIED BUT HAVE NOT FOLLOWED UP WITH THE CONTACT REGARDING THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 85,000.

Type: Vehicle, Vehicle: 2000 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Aug 2011
Dec 2010 Fire

TL* THE CONTACT OWNS A 2000 FORD EXPLORER. THE CONTACT STATED THAT THE VEHICLE WAS PARKED WITH THE ENGINE OFF WHEN SHE ENGAGED THE HEADLIGHT SWITCH TO SHUT OFF THE HEADLIGHTS. THE KNOB HAD BECOME ABNORMALLY HOT AND FELL TO THE FLOOR WHEN ENGAGED. SHE THEN OBSERVED A CHEMICAL COMING FROM THE KNOB CASING AND BLACK SMOKE BEGAN EMITTING FROM UNDER THE DASHBOARD NEAR THE STEERING COLUMN. THE CONTACT STATED THAT THE VEHICLE WAS PARKED NEAR A GASOLINE FUEL LINE AND THE VEHICLE THEN EXPLODED. THE STEREO WAS BLOWN OUT INTO THE STREET AND GLASS EXPLODED IN SEVERAL DIFFERENT DIRECTIONS. A SECOND VEHICLE THAT WAS PARKED NEARBY WAS ALSO DAMAGED. THE FIRE DEPARTMENT WAS CALLED AND A FIRE REPORT WAS AVAILABLE. THE VEHICLE WAS DESTROYED. THE MANUFACTURED WAS NOT CONTACTED IN REGARDS TO THE FAILURE. THE FAILURE MILEAGE WAS 170,000.

Type: Vehicle, Vehicle: 2000 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Nov 2010
Oct 2010 Fire

2000 FORD EXPLORER XLS. DRIVING DOWN THE ROAD AT 25 MILES PER HOUR. VEHICLE RUNNING PROPERLY AND SMOOTHLY. SMOKE BEGAN BELLOWING FROM UNDER HOOD. STOPPED VEHICLE TO OPEN HOOD TO DISCOVER ENGINE FIRE. VEHICLE HAS REGULAR MAINTENANCE WITH FULL DIAGNOSTIC LESS THAN A WEAK BEFORE HAND WITH NO ISSUES. VIN NUMBER IS NOT PART OF CURRENT RECALLS. BAFFLED AS TO THE START OF FIRE. MAINLY BURNED THE MAIN ENGINE ELECTRICAL HARNESS. *TR

Type: Vehicle, Vehicle: 2000 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Aug 2010
Sep 2010

WINDSHIELD WIPERS STOP WORKING,POWER WINDOWS NOT WORKING, DOME LIGHT NOT WORKING, FOG LIGHTS NOT WORKING AND 4 WHEEL DRIVE AND AUTO NOT WORKING. *TR

Type: Vehicle, Vehicle: 2000 FORD EXPLORER SPORT, Manufacturer: Ford Motor Company
Incident: Jun 2010
Jun 2010 Fire

TL* THE CONTACT OWNS A 2000 FORD EXPLORER. WHILE DRIVING AT SPEEDS OF 70 MPH, SMOKE BEGAN POURING FROM UNDER THE HOOD. AS THE CONTACT WAS MOVING THE VEHICLE OFF THE ROADWAY, THE VEHICLE CAUGHT ON FIRE. THE FIRE DEPARTMENT ARRIVED AND ADVISED THE FIRE WAS SO SEVERE THAT THEY WERE UNABLE TO DETERMINE THE EXACT CAUSE OF THE FAILURE. THE FIRE CHIEF RULED THE FIRE AS MECHANICAL. THE CONTACT STATED THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER AN UNKNOWN RECALL CAMPAIGN IN ORDER TO PREVENT A VEHICLE FIRE. THE DEALER ADVISED THE CONTACT THAT THEY WERE NOT LIABLE FOR THE FIRE. THE VEHICLE WAS DESTROYED. THE CURRENT AND FAILURE MILEAGES WERE 125,000.

Type: Vehicle, Vehicle: 2000 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Jun 2010
Jun 2010

SMOKE COMING OUT OF STEERING COLUMN WHEN TURN SIGNAL ENGAGED. TOOK TO DEALER AND TOLD IGNITION SWITCH HAD SIGNS OF A HOT POINT AND WAS MELTING. HAD IGNITION SWITCH REPLACED AT A SERVICE STATION, HOWEVER, THEY SAID THEY SAW NO VISIBLE SIGNS OF DAMAGE. *TR

Type: Vehicle, Vehicle: 2000 FORD EXPLORER SPORT, Manufacturer: Ford Motor Company
Incident: Aug 2010
Jan 2010

MY FORD FOCUS 2000 HAS A PROBLEM WITH THE IGNITION SWITCH LOCKS UP SO THAT I CAN PUT MY CAR KEY IN... BUT IT WILL NOT TURN. I WAS LEFT STRANDED AT A GAS STATION AT NIGHT, IF THAT ISN'T DANGEROUS THAN I DON'T KNOW WHAT IS. I PUT MY KEY IN THE IGNITION AND IT WOULD NOT BUDGE. I HAD MY CAR TOWED TO THE FORD DEALER AND THEY FIXED THE IGNITION LOCK CYLINDER BUT COST ALOT OF MONEY AND FROM WHAT I READ ALOT OF PEOPLE HAVE THIS PROBLEM AND EVEN WHEN FIXED IT STILL HAPPENING TO PEOPLE! WE NEED HELP, NO PERSON SHOULD BE LEFT STRANDED LIKE I WAS IT WAS SCARY TO SAY THE LEAST. *TR

Type: Vehicle, Vehicle: 2000 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Jan 2010
Oct 2009

ELECTRICAL SYSTEM AT STEERING COLUMN: SMELL OF WIRES GETTING HOT AND SMOKE. *TR

Type: Vehicle, Vehicle: 2000 FORD EXPLORER SPORT, Manufacturer: Ford Motor Company
Incident: Aug 2009
Oct 2009 Fire

TL* THE CONTACT OWNS A 2000 FORD EXPLORER. THE WINDSHIELD WIPER FUSE INTERMITTENTLY FAILED. SHE REPLACED THE FUSE AT LEAST FOUR TIMES WITHIN TWO MONTHS. THE CAR WAS PARKED IN FRONT HER HOME WHEN SHE HEARD THE VEHICLE ALARM GOING OFF. SHE WAS UNABLE TO SHUT THE ALARM OFF WITH THE KEYLESS ENTRY. SHE FOUND THERE WAS SMOKE COMING FROM THE VENTS OF THE VEHICLE. THE VENTS BEGAN TO MELT AND SHE THEN NOTICED FLAMES. THE FIRE DEPARTMENT WAS CALLED HOWEVER SHE WAS ABLE TO PUT THE FIRE OUT BEFORE THEY ARRIVED. THE DEALER ADVISED HER VEHICLE WAS NOT UNDER RECALL HOWEVER SHE FOUND SEVERAL COMPLAINTS ONLINE PERTAINING TO POSSIBLE FIRES AND ONE RECALL PERTAINING TO THE FAILURE OF THE WINDSHIELD WIPER MOTOR (SEE NHTSA CAMPAIGN ID NUMBER: 00V072000) HER VEHICLE IDENTIFICATION NUMBER WAS NOT INCLUDED IN ANY OF THE RECALLS. NO REPAIRS HAD BEEN MADE TO THE VEHICLE TO DATE. THE CURRENT AND FAILURE MILEAGES WERE UNDER 125,149. THE VEHICLE IDENTIFICATION NUMBER WAS UNAVAILABLE.

Type: Vehicle, Vehicle: 2000 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Sep 2009
Jul 2009

TOTAL BATTERY DRAIN WITHIN 48 HOURS OF CHARGE....ALTERNATOR CHECKS OK....BATTERY CHECKS OK....REGULATOR CHECKS OK... *TR

Type: Vehicle, Vehicle: 2000 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Jul 2009
Mar 2008

AUG 2007, RECEIVED RECALL NOTICE FROM FORD MOTOR CO TO REPLACE DEFECTIVE SPEED CONTROL DEACTIVATION SWITCH (SCDS). SEP 2007, RECEIVED NOTICE FROM FORD MOTOR CO ADVISING OF PARTS SHORTAGE TO REPAIR DEFECT AND AUTHORIZING "AN INTERIM REPAIR OF DISCONNECTING THE SPEED CONTROL SYSTEM" ON THE VEHICLE. ON SUBSEQUENT SERVICE VISITS AND ON MOST RECENT VISIT OF 3-MAR-2008, SERVICE REPRESENTATIVE AT FORD DEALERSHIP SAYS THAT DEALER DOES NOT HAVE THE PART TO EFFECT A REPAIR. *TR

Type: Vehicle, Vehicle: 2000 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Jan 2007
Nov 2007 Fire

I STARTED MY FORD EXPLORER SPORT ON JANUARY 30 FOR A FEW MINUTES TO WARM IT UP, BEFORE I DROVE TO WORK. I RAN BACK INTO THE HOUSE FOR APROX 4 MINUTES, WHEN I CAME BACK OUT THE FRONT OF THE EXPLORER WAS IN FLAMES, IT TOTALLY BURNED BEFORE THE FIRE DEPT COULD GET THERE TAKING OUR BARN WITH IT. *JB

Type: Vehicle, Vehicle: 2000 FORD EXPLORER SPORT, Manufacturer: Ford Motor Company
Incident: Jan 2004
Oct 2007 Fire

TL*THE CONTACT OWNS A 2000 FORD EXPLORER. THE CONTACTS WIFE NOTICED SMOKE RISING FROM THE REARVIEW MIRROR AFTER SHE STARTED THE VEHICLE. SHE SHUT THE VEHICLE OFF, BUT THE HEADLIGHTS REMAINED ILLUMINATED. THE DEALER STATED THAT AN ELECTRICAL SHORT IN THE WIRE CAUSED THE FAILURE AND THEY MADE THE REPAIR. THE CONTACT STATED THAT SINCE THE REPAIR, THE HEADLIGHTS WOULD NO LONGER ILLUMINATE AUTOMATICALLY. THE DEALER STATED THIS COULD CAUSE A FIRE. THE CONSUMER STATED A RECALL WAS PERFORMED ON THE CRUISE CONTROL 2 WEEKS PRIOR TO THIS INCIDENT. THE FAILURE MILEAGE WAS 92,865 AND CURRENT MILEAGE WAS 93,000. UPDATED 01/02/08. *LJ UPDATED 12/12/07 *TR

Type: Vehicle, Vehicle: 2000 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Sep 2007
Sep 2007

2000 FORD EXPLORER. ON SEVERAL OCCASIONS WHEN USING THE LEFT TURN SIGNAL, A LARGE PUFF OF SMOKE CAN BE SEEN COMING FROM STEERING COLUMN. NOW, WHEN USING THE LEFT TURN SIGNAL ALL OF THE ENTIRE REAR LIGHTS FLASH ALONG WITH THE BLINKER. THE SMOKE INSTANCES ARE OCCASIONAL, BUT THE BLINKER PROBLEM IS CONTINUOUS NOW. *JB

Type: Vehicle, Vehicle: 2000 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Sep 2006
Jul 2007 Fire

SMOKE COMING FROM STEERING COLUMN / TURN SIGNAL AREA, THAT COMES AND GOES. ON GOING PROBLEM. *TR

Type: Vehicle, Vehicle: 2000 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Jul 2007
Apr 2007 Fire

TL*THE CONTACT OWNS A 2000 FORD EXPLORER XLT. WHILE THE VEHICLE WAS PARKED IN THE GARAGE ON APRIL 17, 2007; THE CONTACT OBSERVED THE FIRE AND CALLED THE FIRE DEPARTMENT WHO DETERMINED THE CAUSE WAS THE ENGINE. NO PRIOR MAINTENANCE WORK WAS PERFORMED ON THE VEHICLE. THE CURRENT AND FAILURE MILEAGE WERE 104,000.

Type: Vehicle, Vehicle: 2000 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Apr 2007
Sep 2006 Fire

I WAS DRIVING, COMING JUST OFF THE HIGHWAY IN MY 2000 FORD EXPLORER AND THERE WERE PUFFS OF SMOKE COMING FROM THE STEERING COLUMN. I RESEARCHED SOME OF THE RECALLS AT FORD AND THIS PROBLEM WAS RECALLED ON SOME OTHER VEHICLES OF THE SAME MODEL, BUT NOT MY VIN #. THE RECALL WAS FOR THE MULTIFUNCTION SWITCH IN THE STEERING COLUMN. NO REPLACEMENT PARTS HAVE BEEN INSTALLED, I WILL BRING TO DEALER FOR DIAGNOSIS. *NM

Type: Vehicle, Vehicle: 2000 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Sep 2006
Apr 2006 Fire

DT*: THE CONTACT STATED A FIRE ERUPTED IN THE ENGINE COMPARTMENT. THE FIRE WAS FIRST OBSERVED ON THE PASSENGER SIDE OF THE VEHICLE NEAR THE ALTERNATOR AND WIRING HARNESS. SHORTLY BEFORE THE FIRE STARTED THE VEHICLE MADE A GRINDING NOISE. THE VEHICLE HAS NOT BEEN INSPECTED BY A FIRE INVESTIGATOR HOWEVER THE CONTACT BELIEVES THE FIRE WAS ELECTRICAL. THE VEHICLE IS CURRENTLY AT THE DEALERSHIP ALTHOUGH THEY ARE UNABLE TO DETERMINE WHAT COMPONENT WAS INVOLVED IN THE FIRE. THE CRUISE CONTROL ON THE VEHICLE WAS SELDOM USED THEREFORE; THE CONTACT IS UNAWARE IF IT WORKS. THE INSURANCE COMPANY WAS ALERTED AND A CLAIM WAS FILED. *AK

Type: Vehicle, Vehicle: 2000 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Apr 2006
Dec 2005

DT: THE CONTACT STATES THERE IS NHTSA RECALL CAMPAIGN 00V072000 CONCERNING THE ELECTRICAL SYSTEM. THIS VEHICLE HAS THE SAME PROBLEMS AS INDICATED IN THE RECALL, BUT IT IS NOT INCLUDED IN THE RECALL DUE TO VIN. *AK UPDATED 1/11/2006 - THE WINDSHIELD WIPERS STOPPED WORKING DURING A SNOW STORM. THE DEALER INSTALLED A NEW GEM MODULE. THE CONSUMER REQUESTED REIMBURSEMENT FROM THE MANUFACTURER. *NM

Type: Vehicle, Vehicle: 2000 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Jan 2005
Dec 2005

MY 2000 FORD EXPLORER RADIO LCD NO LONGER WORK THE RADIO WORKS FINE I JUST CAN NOT TELL WHAT TIME OR WHAT STATION ID NUMBERS ARE. *JB

Type: Vehicle, Vehicle: 2000 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Sep 2004
Aug 2005

RADIO LCD DOES NOT LIGHT UP OR SEAT BELT ALARM WHEN NOT WEARING A SEAT BELT. THIS HAPPENED AFTER HAVING SERVICE WORK DONE ON MY VEHICLE AT THE FORD DEALER IN ELK GROVE CA. *JB

Type: Vehicle, Vehicle: 2000 FORD EXPLORER SPORT TRAC, Manufacturer: Ford Motor Company
Incident: Jun 2002
Jul 2005 Fire

VEHICLE FIRE.ABOUT 3 YEARS AGO MY GARAGE BURNED DOWN.IT WAS DETERMINED THAT THE HOT SPOT ,THE POINT WHERE THE FIRE STARTED WAS WHERE MY 2000 EXPLORER WAS SITTING.IT HAS THE SAME SWITCH THAT THE VEHICLES THAT HAVE BEEN RECALLED HAVE!

Type: Vehicle, Vehicle: 2000 FORD EXPLORER SPORT, Manufacturer: Ford Motor Company
Incident: Aug 2002
Jun 2005

WHEN USING THE TURN SIGNAL, SMOKE COMES FROM THE STEERING COLUMN

Type: Vehicle, Vehicle: 2000 FORD EXPLORER SPORT, Manufacturer: Ford Motor Company
Incident: Oct 2005

Trend Over Time

Complaints by year

Quick Summary

The 2000 Ford Explorer has 58 Electrical System complaints on file. Review the timeline above for detailed owner experiences.