2002 Ford Explorer Structure

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT WHILE OPENING THE REAL LIFT GATE, THE REAR LIFT GATE GLASS WINDOW SUDDENLY SHATTERED. DURING THE INCIDENT, THE PERSON SUSTAINED A FACIAL LACERATION WHICH REQUIRED MEDICAL TREATMENT. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER (FUTURE FORD LOCATED AT 650 AUTOMALL DR, ROSEVILLE, CA 95661) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 184,000.

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT HEARD AN ABNORMAL RATTLING NOISE COMING FROM THE REAR OF THE VEHICLE. THE CONTACT INSPECTED THE VEHICLE AND NOTICED THAT THE REAR DRIVER'S SIDE UPPER HINGE WAS FRACTURED. THE VEHICLE WAS NOT REPAIRED. PERRY FORD OF SANTA BARBARA (440 HITCHCOCK WAY, SANTA BARBARA, CA 93105, (805) 682-2411) WAS CONTACTED BY PHONE AND INFORMED OF THE FAILURE. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 04V442000 (STRUCTURE). THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 204,000.

THE REAR WINDOW EXPLODED. IT WAS UNOCCUPIED PARKED IN THE CARPORT.

REAR HATCH PANEL APPLIQUE CRACKED FOR NO APPARENT REASON

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT THERE WAS A FAILURE ON THE REAR DOOR HANDLE. THE CONTACT NOTICED A CRACK BETWEEN THE DOOR HANDLE AND GLASS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 120,000.

THE REAR LIFTGATE MOUNT BROKE OFF AND WINDOW FELL ON MY DAUGHTERS HEAD AND BENT THE OTHER MOUNT AND BROKE LEFT STRUT OFF. CAN'T LINE IT UP TO GET IT TO CLOSE AND LATCH SHUT. CAN'T DRIVE THE CAR OR LIFTGATE WILL FALL OFF. GOING TO GET SOME ROPE AND TRY TO TIE IT ON. IT WAS IN FRONT OF HOUSE WITH THE WHOLE HATCH OPEN TO GET GROCERIES OUT

FORD EXPLORER CRACKED READ PANEL

BODY MOUNTS HAVE DETERIORATED , MECHANICS I HAVE HAD LOOK AT THIS SAID , SHOULD NEVER HAPPEN , IS UNSAFE AND THEY SEE IT ALL THE TIME ON THIS YEAR AND MODEL ALSO HAVE LEARNED THAT THIS PROBLEM CAUSE WINDSHIELD TO CRACK WHEN I APPLIED HARD BREAKING.

REAR WINDOW EXPLODED OVERNIGHT WHILE PARKED IN DRIVEWAY. WE LIVE IN SOUTHERN CA AND IT WAS A RARE COLD NIGHT WITH LOWS IN THE 30'S. SECURITY CAMERA'S VERIFIED NO ONE OR NO OBJECT DAMAGED THE WINDOW. IT JUST EXPLODED WHILE PARKED THE GLASS WAS STREWN ACROSS A 3 CAR DRIVEWAY.

LIFTGATE GLASS HINGE AND BALL BRACKET IS BROKEN/DISENGAGED. IT IS NO LONGER WORKING PROPERLY. IT CAN FALL, BRAKE AND/OR CAUSE INJURY. THIS PART HAS BEEN REPLACED DURING A RECALL. IT DID NOT FIX THE PROBLEM.

LIFTGATE GLASS HINGE AND BALL STUD BRACKET IS COMING APART. THE BRACKET HAS DISENGAGED. GLASS IS POTENTIALLY GOING TO FALL, BRAKE AND/OR CAUSE INJURY. IT IS NO LONGER WORKING PROPERLY. THIS PART HAS BEEN REPLACED DURING A RECALL BUT DID NOT FIX THE ISSUE.

I NOTICED THE REAR WINDOW LIFT GATE WAS SLIGHTLY AJAR, SO I CLOSED IT, AND SUDDENLY THE HINGE BRACKET ON THE RIGHT SIDE, CONNECTING THE WINDOW AT THE ROOF, POPPED LOOSE, EXTENDING THE WINDOW LIFT SUPPORT, MAKING IT NOW IMPOSSIBLE TO CLOSE THE BACK LIFT GATE GLASS. I CHECKED INTO THE ISSUE, AND FOUND A RECALL, CAMPAIGN # 04V442000. THIS HINGE HAS NEVER BEEN REPLACED. I WANT TO HAVE THIS FIXED UNDER RECALL.

BACK TAILGATE WINDOW IS CROOKED, AIR PRESSURE THING FELL OFF ON RIGHT SIDE CAUSING A LACK OF SUPPORT ON THAT SIDE AND HINGES ARE STARTING TO BEND TO THE LEFT ALSO. WHO KNOWS WHEN THIS WINDOW WILL FALL OFF OR HOW MUCH LONGER IT WILL BE SUPPORTED WITHOUT THE SUPPORT ON THE RIGHT. IT'S JUST SCARY, WE DON'T USE THIS TAILGATE WINDOW AT ALL SO IT MAY BE FINE? IT IS LIKE THIS WHILE STATIONARY, IN MOTION, ON A CITY STREET OR HIGHWAY, TURNING ETC.

AFTER LOADING MY LUGGAGE I CLOSED MY TRUNK AND THE WHOLE BACK WINDOW COMPLETELY SHATTERED THE STRUTS BROKE AND THE LITTLE BLACK THING THAT HOLDS THE WINDOW UP TOP BROKE TOO. I GOT A CUT ON MY HAND, GLASS WENT EVERYWHERE. SO STRESSED..

COLUMN GEAR SHIFTER BROKE OFF WHEN PUTTING IN GEAR. COULD NOT REMOVE KEY OR PUT IN PARK

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT ONE OF THE HINGES ON THE LIFTGATE WINDOW WAS RUSTED OUT AND SEPARATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 135,000. ......UPDATED 04/01/16 *BF *CN

VEHICLE PARKED IN STALL WHEN GEAR SELECTER WAS SHIFTED FROM DRIVE TO PARK WITH FOOT ON BRAKE SAID VEHICLE EXPERIENCED WIDE OPEN THROTTLE SURGED FORWARD KNOCKING DOWN LIGHT POLE ONLY COMING TO STOP ONTOP OF FIRE HYDRANT OR VEHICLE WOULD OF KEPT GOING AS WHEELS WERE STILL SPINNING!

VEHICLE LEAKS TRANSMISSION FLUID FROM WHAT A APPEARS TOBE THE TRANS BELL HOUSING AND WAS TOLD BY EXPERTS AFTER TAKING VEHICLE TO INVESTIGATE,MAIN SEAL TRANNY DAMAGED AND TRANS NEEDS TOBE PULLED,COSTING HUNDREDS TO FIX.WAS IN FIRST ACCIDENT IN 30YRS BECAUSE TRANNY WOULD NOT ENGAGE,SHIFT TO PROPER TORQUE FOR SPEED WHEN NEEDED.CAUSING SLUGGISH LATE SHIFT TO ALMOST STOP,AND CAUSING CRASH. CAN YOU HELP?.................ANYONE? THANKYOU!

REAR PANEL HAS CRACK 2 TIMES. WE PAID 600.00$ FOR FIRST REPAIR. 3 MONTHS LATER THE REAR PANEL CRACKED AGAIN. NO CRASH OR ACCIDENT.

HUGE CRACK ON BACK PANEL BELOW WINDOW!!!!!!!!!!!! *TR

MY DAUGHTER WENT TO OPEN MY REAR HATCH AND THE WINDOW FELL. THE HINGE COMPLETELY DETACHED FROM THE CAR. I WENT TO FORD TO HAVE THEM LOOK AT IT THEY STATED THAT IT WAS A RECALL ITEM BUT THAT IT HAD ALREADY BEEN FIXED IN 2005. I ASKED IF IT HAD BEEN FIXED WHY WOULD THE SAME PROBLEM OCCUR. THEY COULDN'T GIVE ME AN ANSWER. ALL THEY SAID WAS THAT THEY ONLY PAY FOR THE FIRST OCCURRENCE NOT AND SUBSEQUENT OCCURRENCES. MY ISSUE IS THAT IF AN ITEM CONTINUES TO BREAK THAT IS NO LONGER AND ISSUE WITH THAT ITEM ITS AND ISSUE WITH THE DESIGN OF THE ITEM. THIS IS A SAFETY CONCERN. WHAT IF THE GLASS FELL ON MY DAUGHTER OR SHATTERED ON HER. I DON'T SEE WHY I HAVE TO REPLACE A FAULTY FORD ISSUE. *TR

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT THE VEHICLE WAS RECENTLY REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 04V442000 (STRUCTURE), BUT THE FAILURE WAS NOT REMEDIED. THE LIFTGATE HINGE FRACTURED AND CAUSED THE GLASS TO SHIFT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 100,000.

PAINT JOB ON ENGINE HOOD IS BUBBLING UP. SUV HAS BEEN REGULARLY WASHED AND WAXED; SO ONE WOULD NOT EXPECT PROBLEMS WITH THE PAINT JOB. BASED UPON INTERNET RESEARCH, FORD HAS PAINT JOB ISSUES WITH VEHICLES SOLD FROM 2000-2005. *TR

THE REAR HATCH IS SPLITTING DOWN THE MIDDLE NEAR THE WINDSHIELD WIPERS. THE METAL IS COMING APART AND MAY FLY OFF DURING HIGH RATES OF SPEED CAUSING AN ACCIDENT. THIS EMAIL IS TO PREVENT AN ACCIDENT WHICH MAY OCCUR. I AM AWARE OF A PENDING LAWSUIT REGARDING COSMETIC DEFECTS BUT WOULD LIKE YOU TO KNOW THE POSSIBILITY OF AN ACCIDENT OCCURRING ONCE THE METAL SEPARATES AT HIGH RATES OF SPEED ON THE INTERSTATE. THIS IS ALSO A PAPER TRAIL IN CASE I AM THE TRUCK THE CAUSES THE ACCIDENT. *TR

REAR LIFT GATE PLASTIC PANEL CRACKED, ALLOWING WATER TO ENTER. I HAVE NOTICED MANY FORD EXPLORERS WITH THE SAME ISSUE. WHY HAS FORD IGNORED THIS DEFECT, I SEE MANY COMPLANTS ON-LINE WITH THE SAME FLAW BY OTHER EXPLORER OWNERS.. *TR