2004 Ford Explorer VEHICLE SPEED CONTROL

TL* THE CONTACT OWNS A 2004 FORD EXPEDITION. WHILE PARKED IN THE DRIVE-WAY, SHE TURNED ON THE IGNITION, AND THEN SHIFTED THE VEHICLE INTO DRIVE. THE VEHICLE ACCELERATED OUT OF THE DRIVE-WAY FOR 50 FEET, WITHOUT INTENTION. THE VEHICLE RAN OVER A LARGE ROADWAY CURB, AND CAME TO A COMPLETE STOP AT THE NEIGHBOR'S PROPERTY. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED NO PERSONAL INJURY. THE INSURANCE COMPANY WAS NOTIFIED OF THE MALFUNCTION. THE FAILURE AND CURRENT MILEAGES WERE 90,000.

WHEN YOU ENGAGE CRUISE CONTROL IT SHUTS DOWN THE ENGINE. *TR

ON DECEMBER 17, 2008 AT AROUND 6:50 A.M., I WAS DRIVING MY WIFE TO WORK. WE LIVE IN A QUIET VILLAGE TYPE RESIDENTIAL AREA. AFTER TWO MINUTES OR SO AFTER I PULLED OUT OF OUR DRIVEWAY, MY 2004 FORD EXPLORER SUDDENLY ACCELERATED AT A VERY HIGH SPEED, WITHOUT MY STEPPING ON THE GAS PEDAL. I ESTIMATE THE VEHICLE REACHED 45 MPH OR MORE IN A VERY SHORT SPAN OF TIME, AND APPARENTLY INCREASING. THE VEHICLE SPEED WAS OUT OF MY CONTROL FOR 3 SECONDS OR MORE, DESPITE MY FOOT BEING AWAY FROM THE ACCELERATOR. AT FIRST I THOUGHT I WAS SKIDDING ON BLACK ICE, BUT I REALIZED THIS COULDN'T BE BECAUSE THE ENGINE WAS INCREASINGLY ROARING AND GETTING LOUDER AS I GAINED SPEED. IT REMINDED ME OF THE SENSATION WHEN CRUISE CONTROL PICKS UP SPEED ON THE FREEWAY. BESIDES, I WASN'T LOSING CONTROL OF THE STEERING WHEEL. IT FELT LIKE MY GAS PEDAL WAS NOT ONLY STUCK, BUT WAS BEING PRESSED EVEN FURTHER MORE. WHEN I REALIZED I WASN'T SKIDDING, I QUICKLY APPLIED THE BRAKES AND VEHICLE SLOWED DOWN. GOOD THING, THE STREET WAS DESERTED. THE MOST SIGNIFICANT MEMORY WAS THE SUDDEN ROARING OF THE ENGINE AND THE RAPID ACCELERATION DESPITE MY FOOT BEING OFF THE GAS PEDAL. THE TEMPERATURE OUTSIDE WAS 38F, WITH A SLIGHT DRIZZLE. *TR

I HAVE DISCOVERED THAT MY 2004 FORD LIMITED V8 CRUISE CONTROL CAN KILL THE ENGINE WHILE THE CAR IS IN MOTION. I HAVE BEEN USING THE COAST BUTTON ON MY CRUISE CONTROL TO REDUCE SPEED AS I APPROACH A SPEED SIGN LOWER THAN MY EXISTING SPEED. IF I HOLD THE BUTTON AS THE CAR SLOWS TO A SPEED BELOW 35MPH (APPROXIMATE) THE ENGINE QUITS LEAVING ME WITH NO POWER STEERING OR VACUUM BRAKING. I'VE TRIED IT SEVERAL TIME AND THE FAULT IS CONSISTENT. WHENEVER THE CAR SLOWS TO BELOW THE MINIMUM CRUISE CONTROL THE DEVICE SHOULD DISENGAGE, NOT STALL THE ENGINE. I THINK THIS IS A SERIOUS ISSUE AND OWNERS SHOULD BE AWARE OF IT. *TR

TL*THE CONTACT OWNS A 2004 FORD EXPLORER. THE CRUISE CONTROL SWITCH WAS DISCONNECTED ON OCTOBER 16, 2007 UNDER RECALL NUMBER 05S28. THE DEALER STATED THAT THE PART MAY NOT BE AVAILABLE UNTIL MARCH OF 2008. THE CONTACT FELT THAT THIS WAS AN UNREASONABLE AMOUNT OF TIME FOR THE REPAIR. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 74,000.

I OWN A 2004 FORD EXPLORER XLT. WHEN I ATTEMPT TO USE MY CRUISE CONTROL AROUND 30 -35 MPH MY VEHICLE TURNS OFF AND ALL THE GAUGES TURN ON. THE FIRST TIME IT OCCURRED I WAS ON A CURVE GOING ABOUT 32 MPH AND I NEARLY RAN HEAD ON TO THE CAR IN THE ONLY LANE BECAUSE YOU LOOSE POWER STEERING AND IT GETS DIFFICULT. EVERYTIME I HAVE TO PULL OVER AND TURN THE VEHICLE BACK ON. IT ONLY HAPPENS AT THIS SPEEDS AND DRIVING ON A MILITARY POST WHERE THE SPEED LIMIT IS 30MPH CAN BE DANGEROUS. *TR

WHEN DRIVING THE VEHICLE WILL PROPERLY ENGAGE THE CRUISE CONTROL. IF YOU PRESS THE ACCELERATE OR DECELERATE BUTTONS THE ENGINE WILL SHUT OFF WHILE THE VEHICLE IS STILL MOVING. THIS OCCURS EVERY TIME THE CRUISE CONTROL SYSTEM IS USED. THE VEHICLE BECOMES VERY DIFFICULT TO CONTROL AND STOP WHEN THE ENGINE SHUTS OFF AS THE VEHICLE IS MOVING. I HAVE STOPPED USING THE CRUISE CONTROL AS I AM AFRAID FOR THE SAFETY OF MY FAMILY. I HAVE NOT REPAIRED THIS PROBLEM AS I THOUGHT IT WAS A FORD DEFECT AND SUBSEQUENTLY USED YOUR WEBSITE TO SEARCH FOR RECALLS. NO RECALLS OR CURRENT INVESTIGATIONS ARE CURRENTLY LISTED REGARDING THIS PROBLEM. PLEASE INVESTIGATE THIS ISSUE SO THAT FORD MAY REPAIR IT. *TR

DETAILS: ON GOING PROBLEM WITH THROTTLE CONTROL, WHEN YOU ARE STOPPED OR JUST STARTING OUT AND GIVE GAS IT DOSE NOT START TO GO SO YOU GIVE IT A LITTLE BIT MORE GAS AND THEN IT WILL JUMP FORWARD OR BACKWARD( IF YOU ARE BACKING UP) TO APPOINT THAT IT WILL SOME TIMES SQUEAL THE TIRES. THE TRANSMISSION ALSO WOULD SHIFT SO HARD IT FEELS LIKE YOU ARE HIT FROM BEHIND. IN FOR REPAIR AT SELLERS SEXTON FORD, ST ROBERT MO. *TR

PARKED CAR OUTSIDE GARAGE @ 23:00 HOURS. APPROX. 01:15 AM NEIGHBORS WERE BANGING ON OUR WINDOWS TO WAKE US UP SAYING OUR CAR AND HOUSE WERE ON FIRE. *TR

TL*THE CONTACT OWNS A 2004 FORD EXPLORER. WHILE DRIVING 30-40 MPH, THE ENGINE STALLS AND THE BRAKES FAIL WITHOUT WARNING. THE DEALER SUGGESTED THAT THE THROTTLE BODY COULD BE THE CAUSE OF FAILURE. THE CONTACT STATED THAT WHENEVER THE COAST BUTTON IS PRESSED, THE ENGINE SHUTS DOWN COMPLETELY. THE VIN WAS UNKNOWN. THE CURRENT MILEAGE WAS 82,000 AND FAILURE MILEAGE WAS 81,000.

THE VEHICLE IS A 2004 FORD EXPLORER. WHEN I SET THE CRUISE CONTROL AT CERTAIN SPEEDS IT SOMETIMES SHUTS THE ENGINE OFF. FORD HAS DONE NOTHING TO CORRECT THE PROBLEM. THEY TELL ME THAT THEY CANNOT DUPLICATE THE PROBLEM. I HAVE TAKEN THREE OF THEIR TECHNICIANS IN THE CAR WITH ME AND SHOWN THEM THAT IT SHUTS THE ENGINE OFF. HOWEVER, THEY SAY THEY DON'T KNOW WHAT CAUSES IT. EVEN THOUGH THIS PROBLEM HAS EXISTED SINCE THE FIRST DAY I OWNED THE CA, THEY NOW WANT ME TO PAY TO DIAGNOSE AND FIX IT.*AK

TL*THE CONTACT OWNS A 2004 FORD EXPLORER. WHILE DRIVING 65 MPH WITH THE CRUISE CONTROL ENGAGED, THE VEHICLE SHUT OFF COMPLETELY. THE CONTACT WAS ABLE TO PULL OFF THE ROAD AND RESTART THE VEHICLE. THE VEHICLE HAS NOT BEEN TO THE DEALER. THE CURRENT MILEAGE WAS 33,300 AND FAILURE MILEAGE WAS 32,900.

I HAVE A 2004 FORD EXPLORER SPORT TRAC WITH CRUISE CONTROL. I HAVE COMPLAINED SEVERAL TIMES REGARDING THE FACT THAT IT DOES NOT DISENGAGE IMMEDIATELY. IN AN EMERGENCY SITUATION IT TAKES A FULL SECOND OR MORE FOR IT TO DISENGAGE AFTER THE BREAKS ARE APPLIED. I HAVE BEEN TOLD BY THE DEALER THAT THIS IS NORMAL, THAT MY VEHICLE HAS ELECTRONIC CRUISE CONTROL THAT IS CONTROLLED BY A CABLE DRIVEN BY AN ELECTRIC MOTOR AND NOT A VACUUM CONTROL LIKE MOST CARS. IF THIS IS TRUE IT IS A VERY DANGEROUS SITUATION SINCE I HAVE HAD TO VEER OFF THE ROAD WHEN TRAVELING AT HIGH SPEED ON A HIGHWAY AND SOMEONE PULLED INTO MY LANE ABRUPTLY WHERE IF THE CRUISE DISENGAGED WHEN I HIT THE BRAKES THERE WOULD HAVE BEEN PLENTY OF TIME TO AVOID A COLLISION OR A CLOSE CALL. HOWEVER, AFTER HITTING THE BRAKES I WAS FIGHTING THE CONTINUAL ACCELERATION, OR SLOW DECELERATION OF THE ENGINE. MY OTHER CARS DUMP IMMEDIATELY, IN FACT THE ACCELERATOR PEDAL HITS YOUR FOOT IF ITS THERE, NOT SO WITH THE FORD. *JB

DT*: THE CONTACT STATED WHILE DRIVING 50MPH THE ACCELERATOR PEDAL BROKE. THE VEHICLE WAS COASTED OFF TO THE SIDE OF THE ROAD; WITHOUT INCIDENT IT WAS THEN TOWED TO A DEALERSHIP. UPON INSPECTION THE ACCELERATOR CABLE HAD SNAPPED. THERE WAS NO CAUSE AS TO WHY IT HAD FAILED.

DT: THE CONSUMER STATED THAT THE VEHICLE SUDDENLY ACCELERATED WHILE COMING TO A STOP. THE CONSUMER WAS PULLING INTO THE GARAGE WITH HER FOOT ON THE BRAKE. THE TIRES STARTED SQUEALING AND SPINNING. THE VEHICLE THEN HAD GONE OUT OF CONTROL AND LUNGED FORWARD. THE VEHICLE PROCEEDED TO GO THROUGH A SET OF CABINETS AND PINNED THE CONSUMERS HUSBAND BETWEEN A WALL AND THE VEHICLE. THE VEHICLE SUFFERED MAJOR DAMAGE AND WAS NOT DRIVABLE. THE CONSUMERS HUSBAND SUSTAINED MAJOR INJURIES AND SPENT A WEEK IN THE TRAUMA UNIT. THE ACCIDENT HAD BEEN INVESTIGATED BY THE POLICE DEPARTMENT. PICTURES AND OTHER DOCUMENTATION ARE AVAILABLE. THERE WAS OTHER PROPERTY DAMAGE. *AK (12/08/05) *SC

VEHICLE WAS PARKED IN A PARKING GARAGE AND THE ATTENDANT SAW SMOKE COMING FROM THE ROOF OF THE VEHICLE, AND IT AUTOMATICALLY BURNED WHILE PARKED. *AK

IN FEB 05 TOOK CAR TO SHOP TO REPORT THAT IT REVS UP AT TIMES , WHEN FOOT NOT ON GAS PEDDLE.THEY SAID THEY REPLACED CLUTCH SOLENOID. IT SEEMED TO STOP, BUT TOOK IT BACK IN MAY AND WAS TOLD IT DID NOT SHOW ANY CODES WHEN THEY HOOKED IT TO COMPUTER AND TO MAKE SURE MY FOOT WAS NOT TOUCHING GAS PEDDLE WHEN I WAS STOPPING. THE EXPLORER CONTINUES TO HAVE THIS PROBLEM OF REVING UP WHEN MY FOOT IS NOT ON THE GAS PEDDLE. I FEEL I CAN'T TAKE IT TO THE DEALERSHIP WHERE I GOT IT. AS THEY ACK LIKE I AM STUPID AND DON'T KNOW WHAT I AM SPEAKING OF. I AM SCARED EVERY TIME I DRIVE IT.

DT: THE CONTACT OWNS A 2004 FORD EXPLORER. SHE BROUGHT THE VEHICLE TO THE DEALERSHIP SIX TIMES SINCE 8-23-05. THE CAR STALLED AT 40 MPH OR LESS. THE DEALERSHIP REPLACED THE COMPUTER CHIP AND AN AIR FILTER PIECE. IT STILL STALLED. THE DEALERSHIP COULD NOT DUPLICATE THE PROBLEM. THE FIRST INCIDENT OCCURRED ON 8-19-05. THERE WERE NO LIGHTS THAT COME ON PRIOR TO STALLING. THE RPMS DROPPED DRAMATICALLY BEFORE THIS HAPPENED. THIS DID HAPPEN ONLY WHEN SHE TOOK FOOT OFF OF THE ACCELERATOR. SHE DID NOT QUALIFY FOR THE LEMON LAW BECAUSE OF THE MILEAGE ON THE CAR, 25,500 MILES. THE MILES THE FIRST TIME THIS HAPPENED THE MILEAGE WAS 23,800. SHE SPOKE TO THE MANUFACTURER , AND SAID THEY WERE NOT SYMPATHETIC. *AK

2004 FORD EXPLORER EXPERIENCING PROBLEMS WITH ACCELERATION. *MR THE THROTTLE RESPONSE SURGES AT LOW SPEEDS. FORD ISSUED ACTIONS TO BE TAKEN TO REFLASH THE ACCELERATOR CONTROL BUT IT DID NOT FIX THE PROBLEM. THIS WAS A DANGEROUS SURGE THAT ACCELERATES 3-5 MPH FROM SPEEDS BETWEEN 10 TO 15 MPH WITH A DEAD SPOT PROCEEDING THE SURGE. *SC *JB

DT: THE CONSUMER OWNS A 2004 FORD EXPLORER SPORT TRAC. CONSUMER SMELLED WIRES BURNING AND THE CRUISE CONTROL HAS NOT BEEN WORKING. *AK

WHEN USING THE CRUISE CONTROL ENGINE STALLED. CONSUMER CONTACTED THE DEALERSHIP AND THE MANUFACTURER, AND WAS TOLD THAT THEY WERE AWARE OF THE DEFECT. HOWEVER, THEY WERE UNABLE TO CORRECT THE DEFECT. *AK

WHILE STOPPED AT AN INTERSECTION OUR 2003 FORD EXPLORER ACCELERATED WITHOUT TOUCHING THE ACCELERATOR PEDAL. IF THE BRAKE HADN'T BEEN FIRMLY PRESSED THE VEHICLE WOULD HAVE SHOT INTO THE ONCOMING TRAFFIC. IN ORDER TO TEMPORARILY CORRECT THE PROBLEM, THE TRANSMISSION WAS SHIFTED INTO PARK AND THEN BACK TO DRIVE WHERE WE WERE ABLE TO ACCELERATE NORMALLY. DEALER CANNOT REPRODUCE PROBLEM AND SUGGESTED A COMPUTER SOFTWARE UPGRADE. *JB

WHILE TURNING LEFT AT LOW SPEED, WITHOUT WARNING THE VEHICLE ACCELERATED. THE DRIVER WAS NOT ABLE TO CONTROL THE VEHICLE AND COLLIDED INTO A GARAGE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. THE MECHANIC CAN NOT DUPLICATE THE PROBLEM. *NM CONSUMER WAS TURNING LEFT TOWARDS GARAGE WHEN VEHICLE ACCELERATED TO ABOUT 50 TO 60 MPH. *LA

WHEN VEHICLE WAS IDLING IN THE PARKED POSITION VEHICLE SURGED BACKWARDS. THIS CAUSED CONSUMER TO LOSE CONTROL OF THE VEHICLE AND HIT A TREE.THE CONSUMER HAD THE VEHICLE TOWED TO THE DEALERSHIP FOR INSPECTION. *AK

I WAS PARKING IN AN UNDERGROUND GARAGE AT JEFFERSON/WOODWARD IN DETROIT. I WAS TRAVELING ABOUT 5-7 MPH LOOKING FOR A PARKING SPOT. I FOUND AND SPOT AND BEGAN TO TURN INTO IT. WHEN I TURNED MY WHEEL, MY TRUCK IMMEDIATELY ACCELERATED AND WOULDN'T STOP EVEN THOUGH I PUT MY FOOT ON THE BREAK. I JUMPED A CURB AND HIT A BRICK WALL. MY VEHICLE IS CURRENTLY BEING REPAIRED AT ED SCHMID FORD IN FERNDALE. MY MAJOR CONCERN IS THAT MY INSURANCE PREMIUM MAY INCREASE BECAUSE THIS ACCIDENT IS VIEWED AT AND AT FAULT ACCIDENT. FORD IS GOING TO SEND SOMEONE OUT TO CHECK OUT MY 2004 FORD EXPLORER TO SEE IF THERE WAS A PROBLEM WITH THE ACCELERATOR.*AK