2007 Ford Explorer Electrical System

My check engine light came on and the car was making a loud acceleration noise when touching the gas. I took it to the dealer and they found that the wiring harness (Part# 7L2Z-12A581-CB) was faulty and needed to be replaced. The dealership told me they are trying to locate the part. This went on for 8 or 9 months when they informed me that the part was on a national backorder. No one had this part in the US or Canada. I also contacted suppliers and dealerships myself to help find the part. On multiple occasions I spoke with my Ford dealer, Ford Parts Department and Customer Resolution Center. They keep telling me that we have to just wait for the part. I explained that it's been 9 months and asked if they can tell me how long it will take. They said they have no ETA. I explained that my car needs to be inspected by the end of the month and it won't pass without this wiring harness because my check engine light is on. I can't get an answer as to whether or not the part is on backorder or discontinued, and if backordered, when the part will be available. In the meantime, besides the fact that my car won't pass inspection in a few weeks, I'm also concerned about my safety driving with this faulty part. Multiple things can happen as a result including the car catching on fire. I need the part to fix my car and pass my inspection. However, I'm being told it's not available and there are a lot of units ordered and waiting. Is it possible that many others are experiencing the same? And if so, is this a faulty part that should be recalled? Thank you.

I am writing to formally express my concerns regarding a persistent issue with the throttle body system in my Ford Explorer. I have addressed this problem multiple times, having repaired the throttle body system, replaced the sensor, and even substituted the entire assembly on two separate occasions. Despite these efforts, the same diagnostic code continues to appear. Through my research, I have discovered that the throttle body issues in this particular year and model are not uncommon. I find myself at a loss regarding the next steps to take, particularly since I am certainly not the only Ford Explorer owner experiencing this challenge. This ongoing issue poses a significant safety risk, as exemplified by a recent incident where my vehicle ceased accelerating in the middle of a busy street just two days ago, nearly resulting in a collision. The car has only been examined by my mechanic; no police or other authorities have inspected it. Each time the throttle body-related code activates, I observe the wrench icon and the check engine light illuminating on the dashboard. Despite having undertaken extensive replacement of components associated with the throttle position sensor system, the root of the problem remains elusive—not even the dealership has been able to provide a solution. I urge you to investigate this matter further, as I believe there are others experiencing similar issues.

DOME LIGHTS DO NOT TURN OFF UNLESS THE IGNITION SWITCH IS IN EXACTLY THE RIGHT SPOT. THIS VARIES EACH TIME I START THE CAR. SOMETIMES THE LIGHTS COME ON WHILE DRIVING. COULD REDUCE VISIBILITY AT NIGHT. *TR

DRIVING ALONG AND INTERIOR LIGHTS CAME ON THEN WENT OFF IN THE FRONT THEN THE REAR INTERIOR LIGHTS CAME ON AND WENT OFF. THIS HAPPENED TWO TIMES BUT DID NOT REOCCUR YET. COULD CAUSE A DISTRACTION OR PROBLEMS SEEING ROAD AT NIGHT. *TR

DRIVERS SEAT MOVED BACK AND FORTH AND INTERIOR LIGHTS CAME ON WHILE DRIVING AT VARIOUS SPEEDS, INCLUDING HIGHWAY SPEEDS. FIRST OCCURRENCE AT 40000MI. STARTED OUT HAPPENING ONLY OCCASIONALLY, THEN BEGAN MORE FREQUENTLY. NOTICED SOMETIMES OCCURRED WHEN GOING OVER A BUMP. FINALLY ABLE TO RECREATE THE EVENT AT FORD WITH ENGINE RUNNING IN PARK BY TOUCHING THE KEYS. KEYS ARE A STANDARD KEY SET, NOT A HEAVY RING OF KEYS. FORD REPAIR NOTES: CONFIRMED COMPLAINT - RAN ELECTRICAL TEST - NO CODES STORED - CHECKED ALL GROUNDS AND CONNECTIONS - CONTACTED TECHLINE - RAN DIAGNOSTICS PER TECHLINE - FOUND INTERNAL FAILURE IN IGNITION SWITCH DUE TO WORN PUSH PIN - REMOVED AND REPLACED IGNITION SWITCH AND RETESTED PART REPLACED 1 AU5Z*11582*B CYLINDER IGNITION REPAIR SOLVED THE ISSUE. MADE AT 61000MI THE FIRST FORD I WENT TO FOR THIS PROBLEM WAS IN SEVIERVILLE, TN. I PAID FOR DIAGNOSTICS, BUT NO CODES. I EXPRESSED CONCERN THAT THE PROBLEM WAS RELATED TO THE IGNITION SINCE I HAD SEEN A SIMILAR RECALL ON GM VEHICLES. FORD SAID WOULD CHARGE LABOR TIME TO RECREATE THE PROBLEM. I WAS THEN ABLE TO RECREATE PROBLEM IN LOT BY TOUCHING KEYS. I ALERTED SERVICE DESK AND WAITED 20 MIN WITH ENGINE RUNNING FOR A TECHNICIAN TO COME AND WITNESS THE PROBLEM. THEY FINALLY SENT THE GIRL THAT WORKS THE SERVICE COUNTER WHO SAID TURN IT OFF AND WE WILL PULL IT INTO THE BAY AND HAVE A TECHNICIAN TRY TO RECREATE IT IN THE MORNING, CONFIRMING THEY WOULD CHARGE LABOR TIME TO RECREATE THE PROBLEM. SHE WAS VERY RUDE AND TOLD ME NO TECHNICIAN WAS GOING TO COME OUT AND THAT I COULD LEAVE THE CAR OR NOT, THEN STORMED INSIDE. I LEFT WITHOUT THE PROBLEM RESOLVED AND MADE AN APPT. AT THE NEXT CLOSEST DEALERSHIP 40 MILES AWAY NEWPORT, TN. I WAS ABLE TO RECREATE THE PROBLEM FOR THE TECHNICIAN AT THE NEWPORT DEALERSHIP. THEY WERE VERY NICE AND PROFESSIONAL AND PERFORMED THE IGNITION REPAIR QUICKLY. *TR

4/15/2011 2:00 P.M. TRIED KEY IN IGNITION DIDN'T WANT TO GO IN IGNITION AT FIRST, THEN IT WENT IN BUT WOULD NOT TURN. CANNOT GET THE KEY TO TURN IN THE IGNITION. WIGGLED THE STEERING WHEEL, THEN IT "LOCKED". TRIED TO MOVE THE SHIFTING GEAR FROM PARK, CANNOT MOVE IT. VEHICLE WAS IN FOR REPAIR/REPLACEMENT OF SHIFTING GEAR ON/AROUND 3/17/2011. AT THAT TIME WAS TOLD THAT THIS WAS NOT COVERED UNDER MY "EXTENDED WARRANTY" THAT WAS PURCHASED WHEN THE VEHICLE WAS PURCHASED. CALLED LOCAL DEALER WHO AGREE TO CALL ROADSIDE SERVICE FOR ME SINCE I NEEDED TO MAKE ARRANGEMENTS FOR A RIDE (AND A RIDE FOR 3 OTHER PEOPLE THAT WERE SUPPOSED TO BE RIDING WITH ME). LOCAL DEALER TOOK MY CELL PHONE NUMBER AND LET ME KNOW I WOULD GET A CALL BACK. THIS WAS ON 4/15/2011 APPROXIMATELY 2 P.M. HAD TO LEAVE FOR APPOINTMENT, DIDN'T RETURN UNTIL AROUND 9:00 P.M. NO CALL FROM ROADSIDE ASSISTANCE HAD BEEN RECEIVED. HAD CELL PHONE SERVICE THE ENTIRE TIME. CALLED THEM MYSELF AROUND 9:30 P.M. THEY HAD NO RECORD OF THE CALL FROM EARLIER IN THE DAY WHICH REFERENCED MY CELL PHONE NUMBER. IF THE TOW HAD BEEN ARRANGED EARLIER, IT COULD HAVE BEEN AT THE DEALER BEFORE THEY CLOSED ON FRIDAY. IF I HAD KNOWN THIS WOULDN'T HAPPEN (THE TOW), I WOULD HAVE CALLED MY OWN TOWING COMPANY TO DO IT. HORRIBLE SERVICE! :) SO WE WERE SUPPOSED TO LEAVE FOR VACATION ON MONDAY, BUT NOT SURE WHAT WILL HAPPEN NOW WITH ONLY A SMALL VEHICLE TO USE FOR 4 PEOPLE AND 4 SUITCASES! NOT SURE IT WILL BE FEASIBLE. ROADSIDE ASSISTANCE SAYS THE VEHICLE WILL BE DELIVERED TO DEALER TOMORROW. WAITING TO HEAR WHAT THE DEALER HAS TO SAY, BUT BASED ON PAST EXPERIENCE AM NOT VERY OPTIMISTIC. I FEEL THIS PROBLEM DIRECTLY RELATES TO THE REPLACEMENT OF THE GEAR SHIFTER (WHICH I DON'T THINK NEEDED TO HAPPEN IN THE FIRST PLACE). ALSO JUST RECENTLY NOTICED THAT THE CONSOLE AROUND THE RADIO AND THE HEAT DUCT WAS LOOSE.

I WAS SHOVELING THE DRIVEWAY AND WANTED TO SHOVEL UNDER MY VEHICLE SO I STARTED IT TO PULL IT INTO THE GARAGE. THE ICE WAS THICK ON THE WINDSHIELD SO I PUT THE DEFROST ON AND LET IT RUN TO WARM UP. I SHOVELED THE DRIVEWAY A BIT MORE THEN AFTER ABOUT 90 SECONDS DECIDED I WOULD JUST SCRAPE THE ICE SO I COULD GET IT IN THE GARAGE. I OPENED THE DRIVER'S SIDE DOOR TO GRAB MY ICE SCRAPER AND SAW BLACK SMOKE COMING FROM THE PASSENGER SIDE FLOOR UNDER THE DASHBOARD. I GRABBED THE CAR KEYS AND RAN TO THE OTHER SIDE OF THE VEHICLE. I OPENED THE PASSENGER SIDE DOOR AND SAW LIQUID FLAMES DRIPPING TO THE FLOOR BUT NOT CATCHING IT ON FIRE YET. I CALLED 911 IMMEDIATELY AT 8:56AM AND RAN ACROSS THE STREET TO MY NEIGHBOR'S HOUSE. AT 9:06AM THE VEHICLE (FIRST VIDEO) IS COMPLETELY ENGULFED IN FLAMES. THE FIRE DEPARTMENT SAID IT WAS AND ELECTRICAL PROBLEM. THE VEHICLE WAS PURCHASE 10/12/2010 WITH JUST OVER 52,000 MILES. THE FIRE OCCURRED ON 1/10/2011 WITH JUST UNDER 55,000 MILES. *TR

ON 11/23/2007 MY 2007 FORD EXPLORER WITH 14,600 MILES ON IT WOULD NOT START. IT WAS TOWED TO THE DEALER. THEY CHANGED THE MAIN COMPUTER AND THAT DID NOT FIX THE PROBLEM. IT TOOK 2 WEEKS FOR THIS PART OF THE REPAIR. THEY THEN SAID IT NEEDED A NEW INSTRUMENT CLUSTER WHICH THEY ORDERED. THE NEW PART WILL NOT BE HERE UNTIL THE MIDDLE OF JAN. 2008. SO I WILL BE WITHOUT MY EXPLORER FOR ALMOST 2 MONTHS. AFTER THE FIRST 2 WEEKS THEY PROVIDED ME WITH A CAR TO DRIVE. IT JUST SEEMS LIKE WAY WAY TO LONG TO HAVE A NEW CAR (RELATIVELY) TO BE REPAIRED. DO YOU HAVE INFO OF THIS PART FAILING ON MORE FORD EXPLORERS. *TR