2012 Ford Explorer UNKNOWN OR OTHER

Recall 24V031 has not been fixed. I got my recall notice from Ford with regards to the A-pillar applique trim. I received my recall in February, 24. I have visited my local Ford dealer several times and as recently as 1 month ago. They state the parts are not available. My driver side A-pillar applique is missing. My passenger side applique is loose. Why are parts not available? After 2 years of recall notice!!

Recall for A-pillar applique trim clip attachment. I have called local dealership and was told that it would be well over a year before they could get the parts to get it fixed however when I'm driving I can hear the piece flapping against my car in the wind. I even called Ford themselves and asked and they said we aren't making the pieces for the recall right now and dont know when we are going to be making them.

Recall A-pilars were removed creating unsafe driving conditions. Parts were flying off vehicle while driving and creating new repairs issues. The manufacturer letter states repairs will take less than half a day but are unable to provide a delivery date. This is a huge concern.

I own a 2012 Ford Explorer involved in recall 23S02 / NHTSA 24V031. The notice I received is dated February 2024. I have been in contact with two Ford dealerships and the Ford Corporation trying to find out when the repair parts for this recall will be available, and I have written to the NHTSA twice asking the same question. The only response I receive from Ford is they don't have any idea and to wait for the next letter from Ford. I have had the driver side trim blow off my vehicle while driving and fortunately I was able to grab it before it flew into a vehicle behind me. Pictures are attached. My latest contact with a dealership and Ford Corporation was February 10, 2025 and no one has a clue when the parts may be available. Can you help?

Driving vehicle with my 15 year old daughter, noticed a smell in cabin, we both started feeling strange, getting a headache, dizzy, fearful of co2 pulled over and had it towed to dealer

When backing up the the dash board (camera) screen is crossed. Items that appear on the right shows on the left on the screen. And things that appear on the left show up on the right. Some how the camera is flipped

My rear backup camera isn't working all the time. I feel this is a huge safety issue and needs to be recalled.

Front left windshield assembly came off while I was driving down the highway.

When I drive especially on roads with normal speed limits gas like smell or carbon monoxide smell comes into the car.

Power Steering stopped working. EPS Fault. Seems like it should be a safety recall issue, but it's only an extended warranty. Unfortunately we're outside the warranty. Power steering should definitely be considered a Safety Recall

Heavy rain causes water to leak inside vehicle. Repaired sunroof on which electrical parts was “burned” out due to water leakage. Water continues to leak inside of vehicle through driver and 3rd row (driver side) seatbelts. Googled issue and looks like many people are having this problem. There is no way that dealership was not aware of this issue as it definitely rains in Indiana where car was purchased. Just would like this to be known and fixed as this can cause not only electrical issues (sunroof went out, radio dashboard has problems) but also health issue as mold can form in vehicle.

Ford Sync screen goes black and stays black. You cannot control rear air such as heat and or a/c. With this in mind and someone having small children that ride in the back and live in an area that sees 90 to 104 degree temperature well I am sure you can guess how hot the car is inside for them. I have been told by dealerships this is a common problem with this year of ford so why is their not a recall for this yet as children and pets are suffering and risking heat stroke due to this issue.

While driving 2 hours from home, service power steering light came on, steering became impossible to turn by myself. My friend and I turned steering wheel together to get vehicle off main road. We walked to the closest auto parts store to buy power steering fluid assuming there must be a leak. Instructed that it was electrical and needed to be repaired by mechanic. Closest Ford dealer was 40 minutes away and was very honest that if I had vehicle towed to them that my car would not be looked at for close to 2 weeks. Got car to local dealership and was told that it would be $2,000 to repair. No recalls or problems were mentioned to me by dealership. Did research to find that many people are having the same problem and called dealership back. They said there was not an actual recall but that there was an extended warranty placed on the part up to 150,000 miles. Like everyone else on the complaints page, my car is over that. 165,000 miles for me. Sounds like Ford did some good negotiating and was able to keep this from going to a full recall even though so many problems. I realize I won't be spared the economic loss of $2,000 but am very glad that I did not end up in an accident to find out about the well hidden problem!!!

COULD NOT FILL MY GAS TANK BECAUSE IT WAS BLOCKED BY SOME PIECE OF METAL. AT A GAS STATION. WENT TO AN AUTO REPAIR SHOP AND THE MECHANIC HAD TO USE 2 SCREWDRIVERS TO PUSH THE METAL OBSTACLE AWAY. I WAS THEN ABLE TO PUT GAS IN.

WHEN THE VEHICLE IS STATIONARY AND I TURN ON THE VEHICLE IT DISPLAYS THE FOLLOWING MESSAGE "POWER STEERING ASSIST FAULT" AND THE STEERING WHEEL LOCKS AND I AM UNABLE TO MOVE THE VEHICLE UNTIL I TURN IT OFF AND TURN IT BACK ON AT LEAST 2 TIMES. I AM AFRAID IF THIS FAILS WHILE I AM DRIVING I COULD KILL MYSELF OR SOMEONE ELSE.

AS I WAS DRIVING ON THE HIGHWAY OUT OF NO WHERE I HEARD A FLAPPING NOISE COMING FROM THE DRIVERS SIDE OF THE WINDSHIELD, THE SAW A BLACK PIECE OF RUBBER IMMEDIATELY FLAPPING AROUND. I IMMEDIATELY SLOWED DOWN AND WENT TO PULL OVER TO SEE WHAT IT WAS. THEN I HEARD A LOUD 'POP" AND SAW THIS BLACK THING FLY PASS ME. WHEN I GOT OUT I REALIZED THE BLACK PILLAR MOLDING ON THE DRIVER'S SIDE OF THE WINDSHIELD HAD FLOWN OFF. SIMILARLY ENOUGH, MY ROOM MATE HAS THE SAME YEAR AND MODEL VEHICLE, ABOUT A WEEK AFTER MINE FLEW OFF, HER PASSENGER SIDE DID THE SAME THING, ONLY DRIVING ON RESIDENTIAL ROADS (SLOWER SPEED). THIS PIECE IS ABOUT 2 FEET LONG, AS A PROJECTILE FILING OFF A VEHICLE IN MOTION IT VERY EASILY COULD HAVE CAUSED AN ACCIDENT OR HIT A PEDESTRIAN.

MY EXPLORER SMELLS VERY STRONGLY OF EXHAUST WHEN ACCELERATING. IT MAKES ME NAUSEOUS AND PASSENGERS DO NOT WANT TO GET IN MY CAR ' I DON'T WANT TO GET IN MY CAR. FORD'S CUSTOMER SERVICE PROGRAM HAS NOT ADDRESSED THE ISSUE AND THEY HAVE NOT EVEN ACKNOWLEDGED THE ISSUE. PLUGGING UP TWO SMALL PLUGS IN THE TRUNK AND REPROGRAMMING THE AIR CONDITIONING/HEAT SYSTEM DOES NOT ADDRESS AN APPARENT EXHAUST LEAK. I HAVE SPOKEN WITH EMPLOYEES OF FORD, SEEN COUNTLESS STORIES ONLINE ' THIS ISSUE IS NOT UNKNOWN OR UNDIAGNOSABLE. I HOPE THAT THE NHTSA MAY PROVOKE FORD TO DO THE RIGHT THING BEFORE SOMEONE GET SERIOUSLY HURT.

I AM WORRIED ABOUT THE CARBON MONOXIDE IN MY FORD EXPLORER. I WAS DRIVING A FRIEND OF MY TO LUNCH AND SHE GOT INSANELY RED AND BROKE OUT IN HIVES THE MINUTE I TURNED THE HEAT ON. I RIDE WITH THE WINDOWS OPEN BECAUSE I AM CONCERNED ABOUT THE AIR IN THE CABIN WITH MY 2 YEAR OLD WHO HAS ASTHMA. THERE IS ALWAYS A SMELL WHEN YOU TURN EITHER THE AIR OR THE HEAT ON.

YOU CAN SMELL EXHAUST FUMES IN THE CAB OF VEHICLE, AFTER ABOUT 15 MINUTES OF DRIVING I GET A HEADACHE AND DIZZY AND HAVE TO ROLL THE WINDOWS DOWN FOR THE DIZZINESS TO GO AWAY. SOUNDS LIKE A SIMPLE FIX HOWEVER WHEN ITS 8 DEGREES OUTSIDE AND YOU HAVE CHILDREN YOU CANT REALLY BE ROLLING THE WINDOWS DOWN. SINCE HAVING THIS VEHICLE I HAVE GONE TO THE HOSPITAL/DOCTORS MULTIPLE TIMES FOR FATIGUE AND HEADACHES TO WHICH I HAVE HAD TO GET TREATMENT. I USED TO SPEND MY LUNCH HOUR AT WORK IN MY VEHICLE AND NOW I CANT DO THIS BECAUSE I WILL GET NAUSEOUS AND FEEL LIKE I AM GOING TO FAINT. I AM SCARED TO BE TRANSPORTING MY CHILDREN IN MY VEHICLE DUE TO THIS NOW. AFTER LOOKING INTO WHAT WAS GOING ON WITH MY CAR I FOUND MANY MORE PEOPLE THAT HAVE HAD THESE ISSUES AND I'M CURIOUS AS TO WHY FORD HASN'T ISSUED A RECALL FOR THIS YET TO GET THIS FIXED. I AM HOPING THIS HELPS FORD REALIZE THAT SOMETHING NEEDS TO BE DONE. MOST PEOPLE WITH THESE SUVS ARE PARENTS WITH KIDS. NOT SURE HOW FORD CAN FEEL OKAY WITH THEMSELVES OVER PUTTING CHILDREN IN THE SITUATION OF INHALING CARBON MONOXIDE. IF IT WAS AN OPTION FOR US I WOULD PURCHASE A NEW VEHICLE BUT UNFORTUNATELY THAT'S NOT FINANCIALLY AN OPTION AT THIS MOMENT. I PURCHASED MY VEHICLE IN MARCH OF 2016.

STRONG CARBON MONOXIDE ODOR COMING THROUGH THE HVAC VENTS WHEN I WAS DRIVING TO WORK. I ROLLED DOWN MY WINDOW TO GET THE ODOR OUT OF THE VEHICLE. I HAVE NOTICED THIS ODOR IN THE PAST BUT I FIGURED THAT IT WAS COMING FROM OUTSIDE OF THE VEHICLE FROM OTHER MOTORISTS. AFTER RECEIVING NOTICE THAT THIS IS A RECALL AND IS POTENTIALLY COMING FROM MY VEHICLE, I WILL GO AHEAD AND SCHEDULE AN APPT. TO GET THIS RESOLVED. THIS IS A DANGEROUS ISSUE TO HAVE. MORE IMPORTANTLY WITH MY FAMILY IN THE VEHICLE. IF THE FORD "FIX" DOESN'T RESOLVE THE ISSUE MY QUESTION IS, WHAT AM I TO DO ABOUT THIS? THE FINAL PAYMENT FOR MY 2012 FORD EXPLORER IS DUE ON 01/15/2018. I REALLY DO NOT WANT TO HAVE TO PURCHASE ANOTHER VEHICLE AFTER PAYING $698 FOR THE PAST 6 YEARS. IF THIS ISSUE CONTINUES I'D EXPECT FORD TO DO 1 OF 2 THINGS, 1. TAKE BACK THE FORD EXPLORER AND LET ME TRADE FOR ANOTHER FORD VEHICLE OF EQUAL COST TO WHAT I PAID FOR MY EXPLORER, LESS THE INTEREST. 2. REFUND MY $46K THAT I PAID FOR MY FORD EXPLORER AS YOU HAVE SOLD ME AN UNSAFE VEHICLE. I'VE ALREADY HAD THE ISSUE OF LOSING POWER STEERING WHILE I WAS DRIVING ON MULTIPLE OCCASIONS. LUCKILY I GOT THAT ISSUE RESOLVED FROM A PREVIOUS RECALL. PLEASE HELP US NHTSA AS WE SHOULD NOT HAVE TO TOLERATE UNSAFE VEHICLES AT OUR EXPENSE. IT SEEMS LIKE THE HARD WORKING PEOPLE ARE THE ONLY ONES THAT PAY FOR MANUFACTURER'S MISTAKES. LET'S START PUNISHING THESE BIG COMPANIES SO THAT THEY DO A BETTER JOB REGARDING PEOPLE'S SAFETY. THANK YOU!

HEAVY FUMES ARE ENTERING MY CAR CAUSING HEADACHES. RECALL WAS PERFORMED AND PROBLEM CONTINUES TO PERSIST.

TOOK MY 2012 FORD EXPLORER IN TO HAVE THE TIRES REPLACED AND THE NEXT DAY THERE WAS AN "ODOR" COMING INTO THE CAB AS WELL AS OUTSIDE OF CABIN AS I WAS DRIVING TO WORK AND WHEN I STOPPED AND GOT OUT OF THE VEHICLE.

SYNC SYSTEM DIED- NO SCREEN/NO USB POWER/NO NAVIGATION/NO HEAT/COOL CONTROL/NO RADIO/NO HAND-FREE PHONE WHILE DRIVING ON A HIGHWAY- UNABLE TO RESTART OR REBOOT.

DIZZINESS, NAUSEA FROM DRIVING VEHICLE IN SEPTEMBER, OCTOBER, NOVEMBER AND DECEMBER 2016. AUTO IN MOTION. WHEN DRIVING AUTO 1-30 MILES OR MORE, WHEN I GOT OUT OF CAR I WAS DIZZY AND AT TIMES HAD TO HOLD ONTO A POLE OR ANYTHING NEAR ME TO REGAIN BALANCE. I FELT TIRED ALL THE TIME. I PURCHASED A NEW 2017 FORD EXPEDITION IN JAN 02, 2017 AND I HAVE NOT BEEN DIZZY SINCE. I NOTICED CHICAGO TRIBUNE ARTICLE IN THE RIDES SECTION OF SUNDAY FEB. 4TH, 2018 ISSUE WRITTEN BY PHOEBE WALL HOWARD OF DETROIT PRESS AND IT HIT A NERVE WITH ME THAT THIS MAY HAVE BEEN THE PROBLEM. HIGH CARBON MONOXIDE LEVEL IN CAR CABIN.

MY 2012 FORD EXPLORER LIMITED EDITION HAS AN EXHAUST LEAK THAT IS PUSHING FUMES INTO THE CABIN OF THE VEHICLE. THE NOXIOUS FUMES ENTER THE CABIN AND INDUCE NAUSEA AND SEVERE HEADACHES. THE VEHICLE HAS BEEN BROUGHT TO A CERTIFIED FORD DEALERSHIP WHO HAS CONFIRMED THAT THIS LEAK IS PART OF A LARGELY KNOWN ISSUE THAT OCCURS WITH THE EXPLORERS'. I HAVE BEEN INFORMED THAT WHILE FORD RECOGNIZES THE PROBLEM, THEY HAVE YET TO PRODUCE THE PARTS REQUIRED TO FIX IT, AND I HAVE TO SIT AND WAIT FOR FORD TO DO WHAT IS NECESSARY ON THEIR PART, WHICH IS GOING TO TAKE AN UNDETERMINED AMOUNT OF TIME. IN THE MEANTIME I AM FORCED TO DRIVE AROUND WITH THESE FUMES ENTERING MY VEHICLE.