2022 Ford Explorer Fuel System

The contact’s employer owns a 2022 Ford Explorer. The owner received notification of NHTSA Campaign Number: 25V455000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was purchased as a driver's education vehicle, and due to the recall, the vehicle could not be used for the driving courses. The dealer was contacted and confirmed that the remedy was not yet available. The dealer referred the contact to the NHTSA Hotline to report the failure. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

The contact owns a 2022 Ford Explorer. The contact stated that while driving approximately 35 MPH, the vehicle stalled. There was no warning light illuminated; however, before the vehicle stalled, the engine was sputtering. The vehicle was towed to a local dealer where it was diagnosed, and determined that the fuel pump had failed; however, the part to repair the vehicle was not available. The vehicle was not repaired. The contact had received notification of NHTSA Campaign Number: 25V455000 (Fuel System, Gasoline). The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not informed of the failure. The failure mileage was approximately 52,000.

The contact owns a 2022 Ford Explorer. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to coast to the shoulder of the roadway, where the vehicle was able to restart. The vehicle returned to normal functionality, but the failure became a regular occurrence. The check engine warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 25V455000 (Fuel System, Gasoline). The VIN was included, but parts were not yet available. The manufacturer was not notified of the failure. The failure mileage was 99,000.

The contact owns a 2022 Ford Explorer. The contact received notification of NHTSA Campaign Number: 25V455000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

The contact owns a 2022 Ford Explorer. The contact stated while driving 50 MPH, the "Service Engine Soon" message was displayed. The dealer was contacted. The vehicle was taken to a dealer where it was diagnosed that the fuel pump sensor needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 25V455000 (Fuel System, Gasoline); however, the VIN was not included in the recall. The manufacturer was notified of the failure but offered no assistance. The failure mileage was 40,677.

The contact owns a 2022 Ford Explorer. The contact stated that while the vehicle was parked on an incline, and with a quarter tank of fuel in the vehicle, the vehicle failed to start. There was no warning light illuminated. The vehicle was towed to the local dealer. The cause of the failure was not yet determined. The manufacturer was notified of the failure. The failure mileage was 20,000.

The contact owns a 2022 Ford Explorer. The contact received notification of NHTSA Campaign Number: 22V088000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted and an appointment was scheduled to determine whether the vehicle was safe to drive. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and informed the contact that they were focusing on repairing the unsold vehicles first. The manufacturer referred the contact to the NHTSA for assistance. The contact stated upon refueling in the vehicle, the fuel shut-off valve failed to stop fuel from being pumped when the gas tank was full, causing a fuel leak. The failure mileage was approximately 1,400. Parts distribution disconnect.