2004 Ford F-150 Air Bags
Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.
Complaint Timeline
Chronological view of owner reports
TL* THE CONTACT OWNS A 2004 FORD F-150. THE CONTACT STATED THAT AFTER RECEIVING NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 11V107000 (AIR BAGS:FRONTAL:DRIVER SIDE INFLATOR MODULE), THE CONTACT CALLED THE DEALER TO SECURE AN APPOINTMENT FOR REPAIRS. THE DEALER STATED THAT THE VEHICLE COULD NOT BE REPAIRED DUE TO THE PARTS NOT BEING AVAILABLE BUT DID NOT STATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE CONTACT BELIEVED THAT THE TIME EXPECTANCY FOR HAVING THE RECALL REPAIR COULD POTENTIALLY BE HAZARDOUS IN THE EVENT OF A CRASH AND IF THE AIR BAGS DID NOT DEPLOY AS DESIGNED. THE FAILURE MILEAGE WAS 63,000.
TL* THE CONTACT OWNS A 2004 FORD F-150. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER: 11V107000 (AIR BAGS:FRONTAL:DRIVER SIDE INFLATOR MODULE). THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE PARTS NECESSARY TO REMEDY THE FAILURE WERE ON BACK ORDER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO ANOTHER DEALER. THE VEHICLE WAS TAKEN TO THE SECOND AUTHORIZED DEALER WHERE THE CONTACT WAS AGAIN INFORMED THAT THE PARTS WERE UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 53,000.
TL* THE CONTACT OWNS A 2004 FORD F-150. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 11V107000 (AIR BAGS:FRONTAL:DRIVER SIDE INFLATOR MODULE) AND THE VEHICLE WAS TAKEN TO THE DEALER FOR RECALL REPAIRS. AFTER THE REPAIRS, THE AIR BAG WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC FOR DIAGNOSIS WHERE THE CONTACT WAS ADVISED THAT THE DRIVER SIDE AIR BAG WOULD NOT DEPLOY IF THE VEHICLE WAS INVOLVED IN A CRASH. THE CONTACT TOOK THE VEHICLE BACK TO THE DEALER WHERE THE DEALER ADVISED THAT THE RESTRAINT CONTROL MODULE WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE AIR BAG DID NOT EXHIBIT ANY FAILURE BEFORE THE RECALL REPAIRS. THE DEALER REFUSED ANY FURTHER SERVICE TO THE VEHICLE UNDER THE RECALL. THE FAILURE MILEAGE WAS 85,989.
TL* THE CONTACT OWNS A 2004 FORD F150. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 11V107000 (AIR BAGS:FRONTAL:DRIVER SIDE INFLATOR MODULE). THE MANUFACTURER STATED THE VEHICLE WAS INCLUDED IN THE RECALL BUT THE PART WAS UNAVAILABLE FOR REPAIRS. THE CONTACT STATED THAT THE RECALL NOTICE WAS RECEIVED APPROXIMATELY THREE MONTHS AGO AND THE VEHICLE WAS STILL NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE CURRENT MILEAGE WAS 70,000.
SUBJECT: RECALL - FORD TRUCK 2004 F- 150, RECALL #: 11S18 DEAR ADMINISTRATOR: ON MAY, 20, 2011. I RECEIVED A LETTER FROM FORD COMPANY ABOUT THE RECALL MENTIONED ABOVE. FOR THE RECORD I TRIED TO SET UP AN APPOINTMENT TO HAVE IT FIXED, I CALLED TWO DIFFERENT DEALERS AND BOTH SAID THEY ARE WAITING ON FORD TO SEND THE PART AND THAT THEY HAVE LOTS OF PEOPLE WAITING FOR THAT PART . MY NAME AND PHONE NUMBER WAS GIVEN TO BOTH DEALERS THEY MENTIONED THAT THEY WILL CALL ME WHEN THE PART IS IN. IT'S BEEN OVER A MONTH I HAVE NOT HEARD ANYTHING YET, THE REASON I AM WRITING IS TO HAVE IT ON RECORD THAT I TRIED TO FIX IT. 1-DEALER CALLED: DON DAVIS FORD, ARLINGTON, TEXAS 817-588-544 . TALKED TO PERSONS[XXX], ON (5/24/11, THEN ON 5/31/11, THEN ON 6/7/11. 2- DEALER CALLED: GRAND PRAIRIE FORD, GRAND PRAIRIE, TEXAS 972-352-8000. TALKED TO A LADY THAT ANSWERED THE PHONE. ON 6/13/11. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
TL* THE CONTACT OWNS A 2004 FORD F-150. THE CONTACT STATED THAT THEY RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 11V107000 (AIR BAGS:FRONTAL:DRIVER SIDE INFLATOR MODULE) AND CONTACT THE DEALER TO SECURE AN APPOINTMENT. THE DEALER ADVISED THAT DUE TO THE TSUNAMI IN JAPAN, THE RECALL REPAIRS WERE HALTED AND COULD NOT PROVIDE AN ESTIMATE TIME IN WHICH THE RECALL WOULD PERSIST. THE VEHICLE WAS NOT REPAIRED UNDER RECALL. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE CURRENT MILEAGE WAS UNKNOWN.
I OWN A 2004 FORD F-150 TRUCK. 3 WEEKS AGO, I RECEIVED A RECALL NOTICE #11S18 FROM FORD MOTOR CO,EXPLAINING THAT A DEFECT WITH THE WIRING HARNESS COULD CAUSE THE DRIVER'S SIDE AIRBAG TO SPONTANEOUS INFLATE WHILE DRIVING. I CALLED THE DEALER, SHEEHY FORD OF WARRENTON, VA. TO SCHEDULE SERVICE TO ADDRESS THE HAZARD, BUT THEY SAID FORD "HAD UNDERESTIMATED DEMAND ON THE RECALL" AND THEY DIDN'T HAVE "THE NECCESSARY PARTS" TO FIX MY VEHICLE, AND TO CALL BACK "IN A COUPLE OF DAYS." THAT'S BEEN THEIR RESPONSE NOW FOR 3 WEEKS. THE LETTER FROM FORD STRESSES THE POTENTIAL DANGER OF MY VEHICLE'S DEFECT, BUT THE DEALER IS SUGGESTING FORD SENT OUT LETTERS AND ALERTED PEOPLE TO THE PROBLEM WITHOUT PRODUCING ENOUGH REPLACEMENT PARTS TO FIX IT. THE SITUATION IS NOT BEING HANDLED PROPERLY. 3 WEEKS AFTER RECEIVING A RECALL LETTER, MY DEALER HAS YET TO ACT, AND NOTHING HAS BEEN DONE TO ADDRESS THE PROBLEM. *TR
TL*THE CONTACT OWNS A 2004 FORD F150. WHILE DRIVING APPROXIMATELY 35 MPH ENTERING A RAMP, THE CONTACT CRASHED INTO THE PROCEEDING VEHICLE AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUFFERED AN INJURY TO THE HEAD AND SUSTAINED MINOR BODY INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS COMPLETELY DESTROYED AND TOWED TO AN IMPOUND FACILITY. THE CONTACT EXPERIENCED THE CONSEQUENCE OF THE RECALL BEFORE RECEIVING THE RECALL NOTIFICATION ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER WAS 11V107000 (AIR BAGS: FRONTAL: DRIVER SIDE INFLATER MODULE). THE MANUFACTURER WAS NOT MADE AWARE OF THE DEFECT. THE FAILURE MILEAGE WAS UNKNOWN.
TL* THE CONTACT OWNS A 2004 FORD F150. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN THE RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 11V107000 (AIR BAGS:FRONTAL:DRIVER SIDE INFLATOR MODULE). THE DEALER WAS CONTACTED AND ADVISED THAT THE PARTS NEEDED FOR REPAIR WERE UNAVAILABLE AND COULD NOT PROVIDE AND ESTIMATE OF WHEN THEY WERE TO BECOME AVAILABLE. THE CONTACT STATED SHE HAD BEEN WAITING FOR THE PART TO BECOME AVAILABLE FOR OVER A MONTH AND WAS CONCERNED ABOUT HER SAFETY IN THE VEHICLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE AND THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 62,000.
THIS IS IN RELATION TO AN EXISTING RECALL NOTICE FOR 11S18. I HAVE BEEN TRYING TO GET THIS FIXED SINCE I GOT THE RECALL NOTICE MAY 9. I HAVE CALLED FRIENDLY FORD SPRINGFIELD MO EVERY TUESDAY AND AM TOLD THEY DO NOT HAVE THE PART TO FIX IT. THE LAST TIME I WAS TOLD TO TAKE IT TO ANOTHER DEALER FARTHER AWAY BECAUSE THEY HAVE IT. THEY ALSO TOLD ME TO CALL THE FORD CUSTOMER SERVICE NUMBER WHICH I DID AND GOT A RECORDING SAYING IT WAS TEMPORARILY UNAVAILABLE. WHAT AM I SUPPOSED TO DO AT THIS POINT TO GET THIS FIXED BEFORE A MORE SERIOUS SITUATION ARISES. FORD AND FRIENDLY FORD DOESN'T SEEM TO WANT TO FIX IT REGARDLESS OF WHAT YOU SAY!
TL*THE CONTACT OWNS A 2004 FORD F-150. THE CONTACT STATED THAT HE TRIED TO SCHEDULE AN APPOINTMENT WITH SEVERAL DEALERS AFTER RECEIVING A RECALL NOTICE IN REGARDS TO CAMPAIGN ID NUMBER 11V107000(AIR BAGS FRONTAL, DRIVER SIDE INFLATOR MODULE). THE DEALERS ADVISED HIM THAT THEY WERE UNABLE TO SCHEDULE AN APPOINTMENT BECAUSE THE PARTS WERE ON BACK ORDER. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.
PASSENGER AIR BAG FOR A FORD F150. TOOK TRUCK TO GET DRIVERS AIR BAG FIXED LIGHT HAD COME ON A LONG TIME AGO, BUT FORD WANTED TO CHARGE OVER 2,000 TO GET IT FIXED. WHEN RECALL CAME PASSENGER AIR BAG WAS FIXED. WENT TO PICK UP THE TRUCK AT FORD AND LIGHT FOR PASSENGER AIR BAG WAS ON. FORD WANTS TO CHARGE OVER 2,000 TO GET IT FIXED. LIGHT CAME ON WHILE AT THEIR SHOP. *TR
TL* THE CONTACT OWNS A 2004 FORD F-150. THE CONTACT WAS DRIVING 10 MPH WHEN BOTH THE DRIVER AND PASSENGER SIDE AIR BAGS SUDDENLY DEPLOYED. THE CONTACT HAD NO VISUAL, SLAMMED ON HIS BRAKES AND CAUSED ANOTHER VEHICLE TO CRASH INTO THE REAR OF HIS VEHICLE. THE FRONT PASSENGER SIDE AND BUMPER WAS DAMAGED. THE POLICE WAS CALLED AND A REPORT WAS FILED. NO ONE WAS INJURED AND THE VEHICLE WAS DRIVABLE. THE DEALER WAS CONTACTED FOR POSSIBLE REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 116,000.
TL* THE CONTACT OWNS A 2004 FORD F150. THE CONTACT WAS DRIVING 15 MPH WHEN ANOTHER VEHICLE CRASHED INTO THE FRONT OF HIS VEHICLE AND THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS DESTROYED. THE CONTACT SUSTAINED EXTREME INJURIES AND WAS TRANSPORTED TO THE HOSPITAL. THE DRIVER OF THE SECOND VEHICLE WAS NOT INJURED. A POLICE REPORT WAS FILED AND THE MANUFACTURER WAS CONTACTED WHO OFFERED NO ASSISTANCE. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 70,000.
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
THE FRONT COLLISION SENSOR ON THE 2004-2005 FORD F150'S ARE NOT WORKING. I WAS AT A DEALERSHIP IN VERMILION OHIO AND THE DEALERSHIP STATED THAT THEY HAVE HAD SEVERAL TRUCKS COME IN WHERE THE FRONT COLLISION SENSORS HAVE GONE BAD, PROBABLY FROM WATER GETTING INTO THE SENSORS AND FREEZING WHICH IN TURN HAS CRACKED THE SENSOR. NOW MY AIRBAG SWITCH STAYS ON ALL THE TIME. *TR
TL*THE CONTACT OWNS A 2004 FORD F-150. THE CONTACT STATED THAT THE VEHICLE WAS PARKED OUTSIDE HER RESIDENCE WHEN THE HORN BEGAN INDEPENDENTLY SOUNDING. THE VEHICLE WAS THEN TAKEN TO A DEALER AND THEY ADVISED HER THAT THE AIR BAG HAD FAILED AND THE WIRING HARNESS WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS THEN CONTACTED AND PROVIDED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 40,500.
TL* THE CONTACT OWNS A 2004 FORD F150. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 67.000.
TL* THE CONTACT OWNS A 2004 FORD F150. WHILE DRIVING APPROXIMATELY 40-45 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR REPAIRS. THE FAILURE PROGRESSED AND ONCE THE VEHICLE WAS STARTED, THE AIR BAG WARNING LIGHT WOULD REMAIN ILLUMINATED. THE MANUFACTURER WAS CONTACTED AND WAS ADVISED THAT THERE WERE NO RECALLS FOR THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 51,000 AND THE CURRENT MILEAGE WAS 51,700.
I HAVE A 2004 FORD F150. THE DRIVERS AIRBAG LIGHT FLASHES INTERMITTENTLY. I FOUND THAT THERE IS AN UPCOMING RECALL BY FORD TO FIX THE PROBLEM FOR 05' AND 06' BUT NOT 2004. I READ IN AN ARTICLE THAT NHTSA HAS RECOMMENDED THAT FORD INCLUDE THE 2004 MODELS. I CONTACTED MY LOCAL DEALER AND THEY SAID THE DID NOT KNOW OF ANY RECALLS FOR THE F150 AIRBAG PROBLEM. I OFFERED TO EMAIL THEM THE ARTICLES BUT THEY SAID THEY DID NOT HAVE EMAIL. I TOLD THEM THE LIGHT WAS FLASHING AND THEY TOLD ME IT WOULD COST 49.95 TO LOOK AT THE PROBLEM AND I WOULD HAVE TO PAY FOR THE TOTAL REPAIR. I AM CONCERNED THAT THE DEALER DOES NOT HAVE THIS KNOWLEDGE AND ARE UNWILLING TO DEAL WITH SOMETHING SO OBVIOUSLY DANGEROUS. IN ONE ARTICLE IT SAID THAT IF THE WARNING LIGHT WAS FLASHING I SHOULD TAKE MY TRUCK TO THE DEALER IMMEDIATELY. IS THE 2004 MODEL GOING TO BE RECALLED AND WHEN??? IF I PAY FOR THIS EXPENSIVE REPAIR I AM CONCERNED I WILL NOT BE REIMBURSED ONCE THE RECALL OCCURS. HOW LONG WILL IT TAKE FOR NHTSA TO FORCE FORD TO STEP UP BEFORE A FATALITY OCCURS?? I HAVE A TEXTBOOK SITUATION OCCURRING THAT NHTSA HAS IDENTIFIED AND I CAN NOT GET ANYTHING DONE ABOUT IT! *TR
I OWN A 2004 FORD LGT CONVTNL F-150 TRUCK AND I HAVE A CONSTANTLY ILLUMINATED AIR BAG WARNING LAMP ON MY VEHICLE SINCE OCTOBER OF 2010. I UNDERSTAND THERE IS AN EXPANDED RECALL ON OVER A MILLION VEHICLES THAT EXPERIENCED THIS PROBLEM HOWEVER MY VEHICLE IS CURRENTLY NOT INCLUDED IN THE RECALL. WHAT OPTIONS DO I HAVE WITH THE MANUFACTURER SO THAT THEY CORRECT THE DEFICIENCY IF IT IS DIAGNOSED WITH THIS DEFECT? THANKS *TR
TL*THE CONTACT OWNED A 2004 FORD F-150. WHILE DRIVING APPROXIMATELY 40 MPH THE CONSUMER WAS INVOLVED IN A CRASH IN WHICH THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED SERIOUS INJURIES AND WAS TAKEN TO THE HOSPITAL VIA AMBULANCE. THE VEHICLE WAS DESTROYED AND TOWED TO THE CONTACTS HOME. THE VEHICLE WAS NOT EXAMINED TO DETERMINE THE CAUSE OF FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 149,000. UPDATED 06/30/11*LJ THE OCCUPANTS OF THE OTHER VEHICLE WERE TREATED AT THE SCENE. UPDATED 09/06/11 UPDATED 2/29/12 *CN
TL*THE CONTACT OWNS A 2004 FORD F-150. WHILE SITTING IN THE IDLE POSITION, THE DRIVER SIDE AIR BAG SUDDENLY DEPLOYED. THE CONTACT SUSTAINED INJURIES AND WAS TAKEN TO THE HOSPITAL. THE DEALER ADVISED THE CONTACT TO CALL THE MANUFACTURER WHO SENT HIM A PACKET TO COMPLETE REGARDING THE INCIDENT. THE FAILURE MILEAGE WAS APPROXIMATELY 78,000
I WAS ATTEMPTING TO LEAVE MY APARTMENT THIS MORNING. BACKED OUT OF THE PARKING SPOT. PUT THE TRUCK INTO DRIVE. NOT MORE THAN 30 FEET LATER. BOOM!!! INADVERTENT AIRBAG DEPLOYMENT. I DIDN'T EVEN MAKE IT TO THE SET OF SPEED BUMPS. *TR
2004 FORD F-150 FRONTALLY IMPACTED A TREE; PASSENGER'S AIR BAG DEPLOYED; DRIVER'S AIR BAG DID NOT DEPLOY UPDATED 09/16-10 *BF THE ENGINE COMPARTMENT CAUGHT ON FIRE. (LAWYER ON BEHALF OF INJURED CLIENT) UPDATED IVOQ 10/13/10 *TR
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Quick Summary
The 2004 Ford F-150 has 64 Air Bags complaints on file. 23 crashes have been reported. Review the timeline above for detailed owner experiences.