2002 Ford F-350 Steering

TL* THE CONTACT OWNS A 2002 FORD F-350. THE CONTACT STATED THAT WHEN DRIVING AT VARIOUS SPEEDS OVER ROAD BUMPS, HE WOULD HAVE TO OVER STEER IN ORDER TO MAINTAIN THE VEHICLE IN ONE LANE. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPLACED THE GEAR BOX AS A TEMPORARY REMEDY. THE REMEDY FAILED TO REPAIR THE PROBLEM. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 175,000 AND THE CURRENT MILEAGE WAS 187,000. UPDATED 8/23/12 *CN THE CONSUMER STATED IN THE ATTEMPT TO REPAIR THE VEHICLE THE FOLLOWING REPAIRS WERE MADE: NEW BALL JOINTS, TIE ROD ENDS, 3 NEW GEAR BOXES, 3 NEW STEERING PUMPS, NEW STABILIZERS, NEW U JOINTS IN THE FRONT AXLE, NEW STEERING COLUMN, AND 3 ALIGNMENTS. UPDATED 09/06/2012 *JS

HARD STEERING WITH WINEING NOISE. I WAS NOT ABLE TO STEER THE TRUCK. LUCKY FOR ME I WAS GOING SLOW AT THE TIME. I TRACED THE LEAKING FLUID TO A FITTING ON THE POWER STEERING HOSE. LOOKS LIKE A INSULATED STEEL PIPE COMING FROM THE TUBO RESTS ON THIS STEERING HOSE. CONSTANT RUBBING AND MOVEMENT OF THIS PIPE CAUSES DAMAGE TO THE HOSE FITTING. HOSE WAS REPAIRED, HOWEVER LESS THAN SIX MONTHS LATER IT HAPPEND AGAIN SAME PROBLEM. I RECOGNIZED THE SIMPTOMS AND WAS ABLE TO PULL OFF THE ROAD SAFELY. I DO HAVE THE SECOND HOSE AND WILL KEEP IF NEEDED FOR INSPECTION.

OCTOBER 5, 2004 A FAIRFAX COUNTY VEHICLE # 6382, 2002 FORD F350 WAS INVOLVED IN A VEHICLE ACCIDENT THAT RESULTED IN THE POSSIBLE INJURY OF A PREGNANT FEMALE. THE FEMALE DRIVER STOPPED FOR A FAST TRAN BUS AND THE DRIVER OF THE COUNTY VEHICLE ATTEMPTED TO STOP AND AS HE TURNED THE STEERING WHEEL TO THE LEFT THE VEHICLE KEPT GOING STRAIGHT AND STRUCK THE CAR IN FRONT. THE STEERING SHAFT BROKE AND IT WAS LATER CONFIRMED THAT IT WAS THE STEERING SHAFT SECTOR THAT BROKE.

WHILE THE VEHICLE WAS PARKED, FLUID WAS LEAKING FROM UNDERNEATH. WHEN THE DRIVER STARTED UP THE VEHICLE A LOUD NOISE WAS HEARD COMING FROM THE STEERING WHEEL. THE DRIVER HAD THE VEHICLE TOWED TO THE DEALER FOR INSPECTION. THE MECHANIC INFORMED THE DRIVER THAT THE STEERING BOX NEEDED REPLACEMENT DUE TO WORN PARTS. THE DRIVER INFORMED THE MECHANIC THIS PART HAS BEEN REPLACED THREE TIMES AND THE PROBLEM STILL EXISTS. *LA

WHILE DRIVING AT ANY SPEED VEHICLE INTERMITTENTLY STALLED IN DRIVE OR IN REVERSE. VEHICLE HAD BEEN TO THE DEALER EIGHT TIMES FOR THIS PROBLEM. EACH TIME DEALER EXAMINES THE VEHICLE, BUT THE PROBLEM WAS NOT RESOLVED. *AK WHEN VEHICLE STALLED, THIS CAUSED CONSUMER TO LOOSE POWER STEERING AND SUBSEQUENTLY CAUSING AN ACCIDENT TO TAKE PLACE. CONSUMER SUFFERED SEVER PAIN IN NECK AND BACK. EXPERT'S AUTOMOTIVE REPORT FROM NEXTECH EVALUATED THAT VEHICLE HAS EXECESSIVE EFFORT REQUIRED TO TURN STEERING WHEEL. CONDITION OCCURS WHEN THE ENGINE IS AT IDLE SPEED, WITH ACCESSORIES OPERATING AND VEHICLE IS IN GEAR, FORWARD OR REVERSE. PROBLEM APPEARED TO LESSEN WHEN ENGINE'S RPM INCREASED. ALSO, THE STALLING OF THE VEHICLE WAS CAUSED BY A FAULT IN THE POWER STEERING SYSTEM. *LA

WHILE BRAKING AFTER DRIVING 30 MPH, VEHICLE LOST POWER STEERING CONTROL. CONSUMER MANAGED TO REGAIN CONTROL OF VEHICLE, AND PULLED OVER TO SIDE OF THE ROAD. TOOK VEHICLE TO DEALERSHIP WHERE MECHANIC DETERMINED THE CAUSE OF STEERING PROBLEM.*AK *PH *NLM

WHEN THE BRAKES WERE APPLIED THE POWER STEERING FAILED. THE DEALER INSPECTED THE VEHICLE BUT COULD NOT DUPLICATE OR CORRECT THE PROBLEM. *NLM *TT *JB

WHILE DRIVING STEERING COLUMN LOCKED INTERMITTENTLY. *AK

WHILE APPLYING THE BRAKE THE HYDRO BOOT DOESN'T WORK. CAUSING PROBLEM IN STEERING. WHEN TRYING TO BACK UNDER THE OVERHEAD CAMPER IT WAS HARD TO RUN INTO THE JACKS THAT HOLD UP THE CAMPER. *TS *NLM

WHILE DRIVING THE VEHICLE AT 55MPH AND APPLIED THE BRAKE POWER STEERING WILL VIBRATE. DEALER HAS BEEN NOTIFIED AN DEALER WAS NOT WILLING TO DO ANYTHING... TS

IT'S DIFFICULT TO TURN STEERING WHEEL WHEN APPLYING BRAKES. ALSO, WHEN VEHICLE IS SITTING STILL. DEALER CANNOT REMEDY THE PROBLEM.*AK

CONSUMER STATES THAT STEERING WHEEL LOCKS UP IF YOU SLAM ON BRAKES OR APPLY BRAKES FARELY HARD. ALMOST CAUSING AN ACCIDENT.CONTACTED DEALER,THEY WORKED ON IT 3 TIMES CANNOT FIX PROBLEM. MANUFACTURER KNOW THAT PROBLEM ASSISTS. MR

STEERING WHEEL WILL NOT TURN WHEN BRAKES ARE APPLIED. WHEN BRAKE PEDAL IS RELEASED STEERING WHEEL CAN TURN. FORD MANUFACTURER WAS UNAWARE.*AK