7 complaints reported

2009 Ford F-350 STEERING,SUSPENSION

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
7
Crashes
0
Fires
0
Injuries
0

Complaint Timeline

Chronological view of owner reports

Dec 2023

While traveling at 65 mph, the truck crossed a separator strip resulting in loss of steering control. Vehicle steering wheel began violently "shaking" left to right and began to swerve violently in an area of heavy traffic. The vehicle was towing a 37 ft. 5th wheel at the time of the incident and I had to use a combination of braking and defensive steering to slow/stop the vehicle in the right side ditch of the road. Incident resulted in extreme wear to braking components, and minor alighnment issues due to leaving the roadway. Upon inspection by a certified mechanic, the issue was determined to be, "death wobble" and multiple components were replaced with OEM parts. Parts, services, inspection all paid for by me, yet the vehicle continues to shake violelently at random. New tires an quarterly alignments have not resolved this issue and 3 different Ford mechanics have advised removing the vehicle from service to avoid further accident or injury. Ford Motor has repeatedly denied assistance in any capacity concerning this issue.

Type: Vehicle, Vehicle: 2009 FORD F-350, Manufacturer: Ford Motor Company
Incident: Dec 2022
Aug 2021

Hit a bump on the highway while driving. Vehicle started vibrating and shaking uncontrollably. Heavy traffic with Tractor Trailer behind on me was barely able to get vehicle stopped and to the shoulder of the highway. Was in fear for my life and haven’t had the vehicle a month yet after purchasing it from a cord dealership.

Type: Vehicle, Vehicle: 2009 FORD F-350, Manufacturer: Ford Motor Company
Incident: Apr 2021
Apr 2021

SUDDEN EXTREME WOBBLE OF FRONT END WHILE DRIVING (KNOWN AS DEATH WOBBLE) HAPPENED MANY TIMES IN PAST TWO YEARS

Type: Vehicle, Vehicle: 2009 FORD F-350, Manufacturer: Ford Motor Company
Incident: Apr 2021
Nov 2018

I RECEIVED A LETTER FROM FORD MOTOR COMPANY CONCERNING MY PICKUP TRUCK LISTED IN COMPLAINT. IT ADDRESSED ISSUES WITH STEERING AND FRONT WHEEL VIBRATIONS AND OSCILLATIONS ON THE VEHICLE. HOWEVER, IT JUST GIVES SUGGESTIONS SUCH AS CHECKING PROPER INFLATION OF TIRES, ETC. HOWEVER, IN THE LAST 2-3 YEARS, I HAVE SPENT AN ESTIMATED $3000.00 ON REPAIRS TO THE FRONT SUSPENSION OF THIS VEHICLE DUE TO SEVERE "DEATH WOBBLE" ISSUES, WHICH SCARE THE HELL OUT OF YOU WHEN IT HAPPENS. SINCE COMPLETION OF THE WORK COMPLETED, I STILL HAVE ISSUES WITH VIBRATIONS AND OSCILLATIONS WITH MY FORD F350. I DON'T UNDERSTAND WHY A RECALL HAS BEEN ISSUED FOR THIS PROBLEM. I FEEL THAT FORD COMPANY NEEDS TO TAKE RESPONSIBILITY FOR THIS ISSUE AND MAKE GOOD TO THEIR LOYAL CUSTOMERS, INSTEAD OF SENDING ME WORTHLESS LETTERS OF ADVICE TO "CHECK THE PROPER INFLATION OF MY TIRES, WHEN IN ACTUALITY, MY TIRES ARE FINE.....THE FORD TRUCK IS THE THING WITH ISSUES. COME ON FORD.....FIX YOUR BAD!!!!!!!!

Type: Vehicle, Vehicle: 2009 FORD F-350, Manufacturer: Ford Motor Company
Incident: Aug 2015
Oct 2018

WHEN I HIT A ROUGH PATCH IN THE ROAD WITH THE FRONT LEFT SIDE, I GET A VIOLENT SHAKING IN THE FRONT END AND ALMOST LOOSE CONTROL. CONTROL IS REGAINED WHEN YOU SLOW TO 5-10MPH. I HAVE HAD THIS ISSUE FOR AWHILE AND HAVE HAD THE FRONT END INSPECTED WITH NO DEFECTS. AFTER DOING SOME RESEARCH, THIS CONDITION HAS A NAME "THE DEATH WOBBLE." FORD HAS ISSUED 2 TSBS # 18-2268 AND #06-2214. NO ONE HAS MENTIONED THESE TSBS TO ME. THIS IS A VERY DANGEROUS CONDITION AS IT TAKE CONTROL OF THE VEHICLE. I ALSO UNDERSTAND THIS IS AN ISSUE WITH OTHER HEAVY DUTY TRUCKS FROM DODGE.

Type: Vehicle, Vehicle: 2009 FORD F-350, Manufacturer: Ford Motor Company
Incident: Oct 2018
May 2013

I AM THE ORIGINAL OWNER OF A 2009 FORD F350 SRW DIESEL CREW CAB. AT APPROXIMATELY 70,000 MILES I BEGAN TO EXPERIENCE A STRONG FRONT END VIBRATION; DEATH WOBBLE. WHEN I GO OVER UNEVEN ROADS AT SPEEDS ABOVE 55 MPH. THE VIBRATION IS SO GREAT THAT THE STEERING WHEEL REQUIRES A TIGHT HOLD TO KEEP CONTROL OF THE TRUCK. THE VIBRATION CONTINUES UNTIL I SLOW DOWN TO AROUND 40 MPH. THIS BECOMES EVEN SCARIER WHEN I AM ON A FREEWAY FLY OVER THAT TURNS AND I HIT AN EXPANSION JOINT. THE TRUCK SHAKES AND TRIES TO PUSH AWAY FROM THE TURN. I TOOK MY TRUCK TO THE DEALER ON FOUR OCCASIONS. THE FIRST VISIT THEY SAID THEY COULD NOT DUPLICATE THE PROBLEM AND THAT I NEEDED NEW TIRES. I BOUGHT NEW TIRES AND IT DID NOT CORRECT THE PROBLEM. I TOOK IT BACK THE SECOND TIME AND THEY CHANGED OUT THE BALL JOINTS, TIE RODS, STEERING DAMPER, DID A FRONT END ALIGNMENT AND BALANCED MY WHEELS. IT SEEMED TO WORK FOR A SHORT TIME UNTIL A PART FELL OFF THE FRONT END OF MY TRUCK AND HIT ANOTHER ONE BEHIND ME IN THE CAR POOL LANE. I TOOK IT BACK TO THE DEALER TO FIND OUT WHAT I LOST. I WAS TOLD A PART FELL OFF BUT THEY DID NOT WORK NEAR IT. FUNNY THING, IT BEGAN TO VIBRATE AGAIN AFTER THAT. I RECENTLY TOOK IT BACK AND TALKED TO THE TECHNICIAN BEFORE I LEFT THE TRUCK SO HE WOULD UNDERSTAND WHAT IT WAS DOING. HE TOOK IT FOR A DRIVE BUT DID NOT GET IT TO VIBRATE AS I REPORTED TO HIM. HE TOLD ME THAT MY TRUCK DRIVES JUST LIKE ALL F350'S WITHOUT A LOAD. I HAVE PUT MY SLIDE IN CAMPER IN THE BED OF MY TRUCK, 3,500 LBS. AND IT STILL VIBRATES VIOLENTLY. I THINK THAT WOULD BE CONSIDERED A LOAD AND IT TRULY FEELS LIKE A DEATH WOBBLE AS DESCRIBED BY MANY INTERNET POSTINGS. THE FORD REP I SPOKE TO SAID THEY ARE NOT AWARE OF ANY PROBLEMS. I AM IN THE PROCESS OF FILING A FORMAL COMPLAINT WITH FORD.

Type: Vehicle, Vehicle: 2009 FORD F-350 SD, Manufacturer: Ford Motor Company
Incident: Jan 2012
May 2012

WHEN MY TRUCK IS DRIVEN OVER A POTHOLE, ONTO A BRIDGE, OR ANY CHANGE IN ELEVATION IN THE DRIVING SURFACE, THE VEHICLE WILL SHAKE VIOLENTLY. THE SHAKING IS SO VIOLENT THE VEHICLE MUST BE STOPPED TO AVOID LOSING CONTROL. IT FEELS AS IF THE FRONT END WILL LITERALLY COME APART. THIS BEGAN NEAR THE END OF NOVEMBER AND HAS CONTINUED TO GET WORSE AND HAPPEN MORE FREQUENTLY. I HAVE CONTACTED FORD MOTOR COMPANY AND WAS TOLD THERE IS NO RECALL AND TO KEEP RECORDS OF MY REPAIRS IF THERE EVER IS ONE. THE PROBLEM IS THE TRACK BAR AND THE COST TO FIX THIS "DEATH WOBBLE" IS APPROXIMATELY 1200 DOLLARS PARTS AND LABOR. I NOW HAVE A 50,000 DOLLAR TRUCK THAT IS NOT SAFE FOR MY FAMILY TO RIDE IN. THIS PROBLEM WILL CERTAINLY CAUSE FATALITIES IF IT HASN'T ALREADY. I AM A CDL DRIVER AND IF I CAN'T CONTROL THE VEHICLE THEN I DOUBT ANYONE ELSE CAN EITHER. *TR

Type: Vehicle, Vehicle: 2009 FORD F-350, Manufacturer: Ford Motor Company
Incident: Nov 2011

Trend Over Time

Complaints by year

Quick Summary

The 2009 Ford F-350 has 7 STEERING,SUSPENSION complaints on file. Review the timeline above for detailed owner experiences.