2003 Ford Focus Air Bags

WHILE DRIVING 35 MPH CONSUMER'S VEHICLE WAS INVOLVED IN A HEAD ON COLLISION. UPON IMPACT, DUAL AIRBAGS DID NOT DEPLOY. DRIVER SUSTAINED BROKEN RIBS AND A CONCUSSION. ALSO, PASSENGER SUSTAINED A CONCUSSION. VEHICLE WAS CONSIDERED A TOTAL LOSS.*AK

WHILE DRIVING 60 MPH THE CONSUMER WAS INVOLVED IN A FRONTAL COLLISION. UPON IMPACT, BOTH FRONTAL AIR BAGS FAILED TO DEPLOY. THE DRIVER SUSTAINED MINOR INJURIES, AND WAS TRANSPORTED TO A HOSPITAL. THE VEHICLE WAS TOWED TO A DEALER FOR INSPECTION. THE CAUSE OF THE COLLISION HAD NOT BEEN DETERMINED. *AK THE VEHICLE WAS TOTALED. *SC *JB

I WAS IN A CAR ACCIDENT WITH MY 2003 FORD FOCUS ZTS. MY AIRBAG DID NOT DEPLOY. THE FIRE DEPT. AND POLICE DEPT. BOTH EXPRESSED DISBELIEF THAT THE AIRBAG DID NOT DEPLOY. MY CAR SUSTAINED EXTENSIVE DAMAGE TO THE FRONT END. THE WHOLE FRONT END HAS TO BE REPLACED INCLUDING BOTH THE FRAME RAILS, AS WELL SOME ENGINE COMPONENTS. I WILL KNOW MORE WHEN THE REPAIRS START. THE VEHICLE I WAS INVOLVED IN THE ACCIDENT WITH HAD BOTH OF THEIR AIRBAGS DEPLOY. IF I WERE NOT WEARING MY SEATBELT, I WOULD HAVE HAD SERIOUS INJURIES.

TRAVELING EAST-BOUND ON I-10. FORCED ONTO LEFT SHOULDER BY ANOTHER VEHICLE. WHILE ATTEMPTING TO MOVE BACK ONTO THE FREEWAY WAS HIT SQUARE ON THE DRIVERS DOOR BY A PICKUP TRUCK TRAVELING IN THE SAME DIRECTION. VEHICLE ROLLED 3-4 TIMES BEFORE COMING TO STOP. NONE OF THE FRONT OR SIDE AIRBAGS DEPLOYED IN THE 2003 FORD FOCUS. THE CAR ONLY HAD 5000 MILES ON IT. *NM

AFTER COLLIDING WITH ANOTHER VEHICLE CONSUMER'S VEHICLE STRUCK A TREE HEAD ON. UPON IMPACT, THE AIR BAGS DID NOT DEPLOY. VEHICLE WAS TOTALED.*AK

WHILE DRIVING 40 MPH CONSUMER LOST CONTROL OF THE VEHICLE AND IT CRASHED INTO A GUARD RAIL. UPON IMPACT, BOTH FRONTAL AIR BAGS FAILED TO DEPLOY. DRIVER SUSTAINED MINOR INJURIES, AND WAS TRANSPORTED TO A HOSPITAL. VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION. *AK.....*AK

CONSUMER STATED THAT WHILE TRAVELING 60 MPH VEHICLE WAS INVOLVED IN A HEAD ON COLLISION.UPON IMPACT, AIR BAGS DID NOT DEPLOY. CONSUMER DID NOT SUSTAIN ANY INJURIES, BUT WAS QUITE SORE. *AK

WHILE DRIVING AT 65 MPH CONSUMER HEARD A LOUD BANG AFTER A TRACTOR TRAILER PASSED ON THE LEFT SIDE. VEHICLE BEGAN TO FILL WITH SMOKE, AND THE CONSUMER FELT A SHARP PAIN IN THE SHOULDER. DRIVER'S SIDE AIR BAG DEPLOYED. CONSUMER CLAIMED THAT THE VEHICLE NEVER MADE CONTACT WITH THE TRACTOR TRAILER. *AK

WHILE DRIVING APPROXIMATELY 35 MPH CONSUMER WAS INVOLVED IN A COLLISION, AND THE FRONTAL AIR BAGS DID NOT DEPLOY.*AK

WHILE DRIVING AT 25 MPH, THE SIDE AIR BAGS INADVERTENTLY DEPLOYED. THE DRIVER SUSTAINED INJURIES AS A RESULT. THE VEHICLE WAS TOWED TO THE DEALERSHIP FOR INVESTIGATION. PLEASE PROVIDE ANY FURTHER INFORMATION. *PH

CONSUMER STATED WHILE DRIVING, THE PASSENGER SIDE AIR BAG DEPLOYED. SHE STATED SHE WAS THE ONLY ONE IN THE VEHICLE, SO NO ONE WAS INJURED. SHE STATED THERE WAS NO WARNING. *JB

VEHICLE WAS INVOLVED IN A FRONTAL COLLISION WHILE DRIVING AT 25/30 MPH. UPON IMPACT, NEITHER PASSENGER'S SIDE NOR DRIVER'S SIDE AIR BAGS DEPLOYED. PASSENGER SUSTAINED INJURES. *AK

I BOUGHT MY FIRST BRAND NEW CAR, 2003 FORD FOCUS! SINCE IT'S A BRAND NEW CAR, I EXPECTED IT TO BE FLAWLESS. HOWEVER, I WAS SO DISAPPOINTED WHEN WE FOUND RUST ON THE MUFFLER, THEN ON THE METAL FRAME IN THE DASHBOARD AREA. WE TALKED TO THE ASST. MGR (JAY PARKER) ON 8/24. I ASKED FOR THE GM, BUT HE SAID TO CALL MONDAY, 8/25 TO SEE IF HE'S IN. HE WAS IN ON MONDAY, BUT THEY HAD ME TALK TO ANOTHER PERSON, EDDIE SUZUI. HE SAID TO BRING THE CAR IN AND ASK FOR HIM. AS SOON AS WE GOT THERE, WE WERE TOLD TO BRING THE CAR TO THE SERVICE AREA, AND ROBERT ENRIQUES, THE SERVICE ADVISOR EXAMINED THE CAR, AND WENT THROUGH THE LIST OF PROBLEMS ABOUT THE CAR. HE DID SAY THE RUST ON THE MUFFLER IS JUST "SURFACE" RUST, BUT THE OTHER RUST IS "MORE THAN SURFACE RUST". I ASKED HIM WHY FORD SELLS CARS WITH RUST IN IT. HE JUST SHRUGGED HIS SHOULDERS AND SAID NOTHING. I TOLD HIM THAT I DIDN'T WANT THE CAR ANYMORE, SO I ASKED TO SEE THE GM. ROBERT SAID HE'LL GET THE GM, BUT A FEW MINUTES LATER, THE ASST. MGR CAME TO TALK TO US. BASICALLY, JAY CONFIRMED WHAT ROBERT ALREADY TOLD US, AND TRULY EMPHASIZED THAT THE CAR DOES HAVE SERIOUS RUST ON THE FRAME, AND THAT WE'RE NOT JUST IMAGINING IT! IT IS NOT JUST SURFACE RUST!ROBERT ENRIQUES TOOK PICTURES OF THE RUST AND SENT THEM TO DIGITAL IMAGING. ROBERT TOLD ME THAT MANUFACTURER WON'T TAKE THE CAR BACK. HE ALSO SAID THAT THE FORD SERVICE REP WILL BE HERE IN HAWAII ON 9/8, AND HE'LL SHOW THE PICTURES TO HIM THEN AND DECISION WILL BE MADE. I FINALLY GOT TO TALK TO THE GM (8/27), AND TOLD HIM ALL THE PROBLEMS WITH THE CAR. HE SAID HE'LL TAKE CARE OF THE RUST, AND ALL THE OTHER THINGS CAN BE TAKEN CARE OF, BUT THEY'RE ALL MINOR PROBLEMS. I DON'T THINK THEY ARE! NOT ON A BRAND NEW CAR! JAY PARKER TOLD US ON MONDAY, 8/25 THAT THIS BRAND NEW CAR DOES HAVE SOME SERIOUS RUSH, AND IF THE MANUFACTURER IS NOT GOING TO TAKE BACK THE CAR, I COULD GO FOR ARBITRATION. THIS CAR COULD BE CLASSIFIED AS A "LEMON" CAR. THANKS FOR YOUR HELP.

THE ACCIDENT THAT TOOK PLACE ON 5/29/03 INVOLVED A 2003 FORD FOCUS STATION WAGON DRIVEN BY MY SON. THERE WAS IMPACT WHERE A PARKED CAR AND A TREE WAS INVOLVED,AND THE AIRBAGS DID NOT DEPLOY AT ALL. I THOUGHT AIRBAGS WERE A SAFETY FEATURE THAT SHOULD HELP PREVENT BODILY INJURIES. I WROT A LETTER TO FORD MOTOR COMPANY YET I HAVE RECEIVED NO RESPONSE TO THIS MATTER. I ALSO SPOKE TO ONE OF THEIR REPRESENTATIVES BY THE NAME OF "MARY" WHO WAS SUPPOSE TO BE GIVING THE INFORMATION TO THE ENGINEERING STAFF THAT HANDLES THESE TYPES OF PROBLEMS,"YET NO RESPONSE. WHEN THIS CAR WAS PURCHASED I DIDN'T EXPECT MECHANICAL FAILURE TO OCCUR. I'AM NOT PLEASED AT ALL THAT FORD MOTOR HAS NOT CONTACTED ME CONCERNING THIS MATTER. THE PEOPLE THAT WERE INJURED IN THE ACCIDENT ARE NOW SUING MY INSURANCE COMPANY AND MYSELF DUE TO THE ACCIDENT AND AIRBAGS NOT DEPLOYING AT THE TIME OF THE ACCIDENT. THEN WHEN SPEAKING TO THEIR REPRESENTATIVE SHE STATED IT WAS MY RESPONSIBILTY TO GET THE CAR OVER TO A FORD DEALER TO HAVE THE AIRBAGS INSPECTED,"I DONT'T THINK SO". I WILL NEVER BE ABLE TO DRIVE THIS VEHICLE DUE TO THE NATURE OF AIRBAG MECHANICAL FAILURE. MY CAR IS STILL IN THE SHOP AND I MYSELF REFUSE TO HAVE IT REPAIRED UNTIL FORD MOTOR COMPANY SENDS SOMEONE TO INSPECT THIS VEHICLE.*AK