2009 Ford Focus Latches/Locks

The contact owns a 2009 Ford Focus. The contact stated while parked in the driveway, the contact opened both rear doors; however, while attempting to close the doors, the doors failed to latch securely. No warning light was illuminated. The vehicle was taken to an independent mechanic to be diagnosed. The mechanic determined that the latch was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was unknown.

TL* THE CONTACT OWNS A 2009 FORD FOCUS. THE CONTACT STATED THAT THE REAR DOORS FAILED TO LOCK AND UNLOCK AND WERE INOPERABLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT A MODULE NEEDED TO BE RESET. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 145,000.

TL* THE CONTACT OWNS A 2009 FORD FOCUS. THE CONTACT STATED THAT THE REAR DRIVER'S DOOR WOULD NOT LOCK AND THE REAR PASSENGER DOOR WOULD NOT UNLOCK. ED MULLINAX FORD (8000 LEAVITT RD, AMHERST, OH 440011, 440-296-3021) STATED THAT THERE WAS NO RECALL ON THE VEHICLE. AN INDEPENDENT MECHANIC WAS CONTACTED AND QUOTED A REPAIR COST THAT WAS LESS THAN THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 101,000.

TL* THE CONTACT OWNS A 2009 FORD FOCUS. THE CONTACT STATED THAT THE FRONT PASSENGER DOOR WAS NOT REMAINING SHUT PROPERLY. THE CONTACT HAD TO USE BUNGEE CORDS TO HOLD THE DOOR CLOSED AT ALL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 33,292.

TL* THE CONTACT OWNS A 2009 FORD FOCUS. THE CONTACT STATED THAT THE PASSENGER SIDE DOOR WAS UNABLE TO BE UNLOCKED WHEN USING THE KEY FOB OR WHEN ATTEMPTING TO MANUALLY UNLOCK THE DOOR. THE FAILURE RECURRED INTERMITTENTLY AND AFFECTED EACH DOOR IN THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING WHERE THE TECHNICIAN ADVISED THAT THE DOOR LOCK ACTUATOR NEEDED TO BE REPLACED. THE VEHICLE WAS TAKEN TO THE DEALER ON SEVERAL OCCASIONS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE BUT DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 25,000 AND CURRENT MILEAGE WAS 55,000.

TL* THE CONTACT OWNS A 2009 FORD FOCUS. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE DOOR COULD NOT BE UNLOCKED USING THE REMOTE. THE DOOR COULD ONLY BE OPENED FROM THE INSIDE OF THE VEHICLE. THE REAR PASSENGER SIDE WOULD NOT OPEN FROM THE OUTSIDE OR INSIDE. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS BUT THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 53,000.

TL* THE CONTACT OWNS A 2009 FORD FOCUS. WHILE PARKED, THE CONTACT ATTEMPTED TO UNLOCK THE DOORS WITH THE KEY FOB AND MANUALLY USING THE KEY, BUT THE DOORS WOULD NOT UNLOCK. THE CONTACT WAS ABLE TO OPEN THE PASSENGER SIDE DOOR AFTER SEVERAL ATTEMPTS. THE FAILURE RECURRED INTERMITTENTLY AND USUALLY WHEN THE WEATHER WAS WARM. THE CONTACT HAD ALSO BECOME LOCKED INSIDE THE VEHICLE ON SEVERAL OCCASIONS AS A RESULT OF THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN REPLACED THE LOCK ON THE REAR PASSENGER SIDE DOOR HOWEVER, THE FAILURE CONTINUED AFTER THE REPAIR. THERE WERE NO FURTHER REPAIRS PERFORMED. THE APPROXIMATE FAILURE MILEAGE WAS 15,000.

TL* THE CONTACT OWNS A 2009 FORD FOCUS. THE CONTACT STATED THAT THE PASSENGER SIDE DOOR WAS UNABLE TO BE UNLOCKED WHEN USING THE KEY FOB OR WHEN ATTEMPTING TO MANUALLY UNLOCK THE DOOR. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE BUT ADVISED THE CONTACT THAT THEY WOULD SPRAY WATER AND APPLY DRIED LUBE AS A TEMPORARY REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 13,200 AND THE CURRENT MILEAGE WAS 15,500.

DOOR LOCKS RANDOMLY MALFUNCTION. THE KEY TO THE DRIVER DOOR WILL NOT TURN. FRONT DOORS CAN ONLY BE UNLOCKED BY THE INSIDE DOOR HANDLE. THE REAR DOORS CANNOT BE MANUALLY UNLOCKED. REAR DOORS ARE UNLOCKED BY PRESSING DOWN ON THE LOCK PEG AND USING THE INSIDE LOCK SWITCH ON THE FRONT DOOR TO FIRST LOCK AND THEN UNLOCK, LET OFF THE LOCK PEG AND TOGGLE THE SWITCH AGAIN. DISCOVERED THIS TRICK AFTER MANY WASTED TRIPS TO THE DEALERSHIP. ONE REAR DOOR LATCH WAS REPLACED BUT, THE PROBLEM CONTINUES WITH IT. AFTER THE WARRANTY RAN OUT (36K), I FILED A COMPLAINT WITH THE DEALERSHIP. I WAS THEN TOLD THAT THIS IS A KNOWN DEFECT BUT, IT IS NOT A RECALL ITEM AND IT WOULD COST ABOUT $200/DOOR TO FIX. THIS IS CAN BE A SERIOUS MATTER IF AN ACCIDENT WERE TO OCCUR. *TR

TL* THE CONTACT OWNS A 2009 FORD FOCUS. THE CONTACT STATED THAT THE DOORS COULD NOT BE UNLOCKED FROM THE INTERIOR OR EXTERIOR. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHERE THE DOOR REGULATORS WERE REPLACED. THE FAILURE CONTINUED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT BACK TO THE DEALER. THE VEHICLE WAS NOT REPAIRED A SECOND TIME. THE FAILURE MILEAGE WAS 28,000 AND THE CURRENT MILEAGE WAS 48,000. UPDATED 09/27/11 *BF UPDATED 09/30/11

POWER DOOR LOCKS DO NOT UNLOCK AND STAY LOCKED NOT ABLE TO GET THEM TO WORK CORRECTLY. I BELIEVE THIS TO BE A SAFETY ISSUE DUE TO THE FACT THAT IF YOU NEEDED TO GET OUT OF THIS VEHICLE IN AN EMERGENCY YOU WOULD NOT BE ABLE TO. *TR

MY GRANDDAUGHTER OWNS A 2009 FORD FOCUS. THE DOOR LOCKS AND LATCHES DO NOT WORK. IT WAS TAKEN IN TWICE TO BE FIXED. THE DEALER SAID IT IS FROM DUST AND THEY WOULD HAVE TO PAY $900 TO UPGRADE THE LOCKS AND LATCHES. THIS CONCERNS ME GREATLY BECAUSE I AM VERY WORRIED THAT IF THERE WAS AN ACCIDENT MY GRAND DAUGHTER WOULD NOT BE ABLE TO GET OUT OF THE CAR. *TR

THE DOOR LOCK ACTUATORS ON THE VEHICLE FAILED TO UNLOCK THE DOOR. THIS IS DANGEROUS IN THAT DRIVER AND PASSENGER ARE UNABLE TO ENGAGE OR DISENGAGE THE LOCK IN A TIMELY MANNER, RESULTING IN DELAYS WITH INGRESS/EGRESS OF THE VEHICLE. *TR

DOOR LATCHES AND DOOR LOCKS DO NOT WORK ALL THE TIME. HAVE HAD THEM FIXED NUMEROUS TIMES BUT THEY STILL CONSTANTLY ACT UP AND WON'T WORK. *TR