2013 Ford Focus UNKNOWN OR OTHER
Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.
Complaint Timeline
Chronological view of owner reports
The reverse Camera assist and alerts are faulty. The camera when you put the car into Reverse is upside down all of a sudden. The alerts continue to beep when I put the car in reverse as well. It's very dangerous because you think something is behind you even though there is nothing. Because the camera is upside down you can see anything behind you as well it just beeps non stop with no assistance.
Power train or speed control. The transmission acts up and it’s a common problem in this model and it’s almost caused an accident and I haven’t had a reliable source of transportation since this issue arose.
[XXX], around 11am, I was driving and the driver door was wide opened. I tried to shut it but no way. I managed to find a parking where I parked. I called AAA but they couldn't do anything. While trying to find out what was going on, we came to cross the recall. I called FORD CS. She advised to tow Focus to the nearest dealership. Also, I asked that FORD assist me with a rental but she said that the dealership has to run their diagnosis and confirm it's a recall first even after I gave her the detail of what happened. I could be in a messy accident. All I asked is a car that can keep me going to my workplaces. I work day and night, week days and weekends. Focus was towed. On Monday, June 10th, we kept contact with the dealership. Michelle was our contact. She confirmed the recall and said the car doors would be fixed by Tuesday. I asked for a rental or loaner, she refused. I went back to chat with FORD CS agent. Nothing was resolved. So mad. On Thursday, [XXX], I left my day job going home. The gas yellow sign was showing on the board and I was on my way to get gas. I could still see 7 miles left before completion. I was driving in the middle lane on the highway [XXX] ). The engine stalled without warning and Focus won't restart. Another panicking situation for me in less than a week. I called AAA & they said Focus needed to be towed to the shop. Wow! At this very moment, Focus is at the repair shop. Yesterday, Friday, June 14th, the agent told me that they replaced the battery and that they found some safety issues like oil change ( this was done recently and due only in Nov. 24), .... At this point, I told them I'll pay for the battery and get Focus on Monday, Now, I was reading about the 3 recalls and came across the fuel system, gasoline: storage. I kind of realized that this might be the case on Thursday. Pls, take care of my Focus without endangering my life. I will be expecting your reply about steps to take. Thanks INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Dual transmission going out
Duel clutch transmission is bad, has trouble shifting and accelerating with a small leak.
Clutch Assembly
I was driving and all of a sudden a loud bang was heard which made me shocked and frightened. I realized after I pulled over that my moonroof had shattered completely. Knowing nothing had fallen on it or was thrown. I called Ford about the issue and they refuse to do anything about it. I also made an insurance claim which has been not addressed.
Faulty door latch/ car not registering door is closed Dealer did not recognize this as part of the recall for cars of the same year and model because of the difference in vin
Sometimes the engine will not start. I have to continue attempting start until I hear a noise on the motor then it starts. Then if it goes in gear it will drop out of gear while driving. Most of the time I have to shut the vehicle off and restart multiple times to get it working again. I may be on the side of the road for 45 minutes or an hour waiting for it to reboot and start working again. Thus I don’t allow my fiancé to drive it by herself and this is not good.
Car won't go in gear when you come to stop, or in middle of driving on beltway and you can't get over. I almost caused several accidents, cause got stuck in middle of rd for 20 minutes. lucky I had cones.
While driving the vehicle the power steering completely failed and it became impossible to steer (except with great effort). If this had happened on the highway at speed it could easily have caused a major accident. I have seen hundreds of complaints about this problem on the internet, but there has been no recall for this highly dangerous defect.
The vehicle sputters and shakes when pulling out. I try not to pull out if someone is coming because I am not sure if the car will stale out or not. The vehicle shuts off sometimes. It has been overheating a lot lately.
My Transmission Control Module went out on my 2013 Ford Focus SE and is supposed to be covered by the Transmission Control Module Extended Warranty Coverage provided by Ford but the part has not been delivered and Ford has not fixed the issue and is causing more damage to my vehicle and it’s capability to safely transport me anywhere.
Lost power while driving on highway. Ford dealership identified problem with TCM. Car has not been repaired at this time. Waiting for back ordered TCM.
The contact owns a 2013 Ford Focus. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed and the vehicle started shuddering. There was no warning light illuminated. The contact stated that the vehicle operated as a stick shift despite being an automatic vehicle. The vehicle was taken to the dealer who replaced the dual clutch assembly; however, the failure recurred. The contact stated that the same part was replaced a total of 10 times; however, the failure persisted. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 24,000.
June 2021 I purchased a car from a Ford dealership in North Carolina. when buying the seller had assured me that the vehicle was in good condition and had not informed me that there was a recall concerning the transmission. However, I had clearly explained to this seller that I had to make a long trip (2000 miles). Not even a month later, the vehicle started having problems reversing. When I arrived in Austin I had to take it to a mechanic who informed me of the recall. When I typed the VIN on the internet I even found another recall related to a door safety issue. I took it to another ford dealership for repairs which cost almost $3000. February 2022 another problem appeared and it seems that I still have to make repairs. the capital ford lillington dealer does not answer my calls or emails.
The contact owns a 2013 Ford Focus. The contact stated that his vehicle would stall soon after filling up as the check engine light would illuminate on the instrument panel. The vehicle had been serviced prior to the failure under NHTSA Campaign Number: 19V515000(FUEL SYSTEM, GASOLINE). Both the dealer and the manufacturer have been notified of the failure and both informed him that they could not offer any additional service. The vehicle had yet to be repaired. The failure mileage was approximately 43,000.
The contact owns a 2013 Ford Focus. The contact stated that while driving 65 MPH, the vehicle stalled. The contact was able to drive to his residence at 40 MPH but felt that the vehicle was running out of fuel. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The contact related the failure to NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline) and NHTSA Campaign Number: 14V495000 (Electrical System). The failure mileage was approximately 93,783.
The power of the car (a 2013 Ford Focus Electric) simply STOPPED within a few seconds of the warning message. A red triangle appeared on the dash with the message Stop Safely Now. I was surprised and pulled over. My safety was at risk because had I been making a left turn in traffic, I would likely NOT HAVE SURVIVED. I was on a country road and able to pull over immediately. The car lost power within seconds and would not move. After my car was towed away, I learned: This is a defect that FORD knows about; it has been confirmed in one of their technical safety bulletins (TSB 17-0045.) It ought to be a RECALL. It is a huge safety issue. The car was towed to a Ford dealership parking lot and could be inspected.
Our Ford focus is in the shop for its third transmission module problem.
I was driving down the road and getting ready to stop at a red light but all of a sudden my car died completely. Lost all power including electrical and mechanical. Luckily there was no one in front of me so there was no accident but I was forced to push the car out of the middle of the intersection. It still isn't working. The battery is brand new and when I charge it it charges up like it should so I definitely think it's something else on the car causing the issue. I had no warning lights on or anything.
I was driving and all of a sudden my car just shut down. Completely. It has not electrical power or anything.
TL* THE CONTACT OWNS 2013 FORD FOCUS. THE CONTACT STATED THAT WHILE HER MOTHER WAS DRIVING 40 MPH, THE VEHICLE SHUDDERED AND LOSS MOTIVE POWER. THE VEHICLE INDEPENDENTLY DECELERATED. THE DRIVER CONTINUED DRIVING TO THE RESIDENCE WITH THE VEHICLE CONTINUING TO SHUDDER. THE VEHICLE WAS TAKEN TO BEECHMONT FORD, INC. (600 OHIO PIKE, CINCINNATI, OH 45245, (513) 752-6611) HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NEXT TAKEN TO MIKE CASTRUCCI FORD (1020 OH-28, MILFORD, OH 45150, (513) 275-1048) HOWEVER, THE MECHANIC WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE MECHANIC PERFORMED SERVICE UNDER NHTSA CAMPAIGN NUMBER: 18V735000/19V515000 (FUEL SYSTEM, GASOLINE) WHICH FAILED TO FIX THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 220,000.
When accelerating the vehicle pulls back to shift and then will release when going up in RPM’s. After filling car with gas and when on the break the car will stall and takes time to restart the car. Had to pay out of pocket for recall 18S32 due to initially having it looked out and Ford closed out the recall because they recalibrated but did not actually fix the issue so 2 months later I had to pay out of pocket for the recall.
I had a recall for door latches to the ford focus My back passenger door automatically open while my son was sitting in his car on when I was making a left on a street Took my vehicle to Riverside ford an their technician told me they couldn't repair the door latches because the recall expired
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Quick Summary
The 2013 Ford Focus has 105 UNKNOWN OR OTHER complaints on file. Review the timeline above for detailed owner experiences.