2016 Ford Focus Fuel System

The contact owns a 2016 Ford Focus. The contact stated that while operating the vehicle, the check engine warning light remained illuminated, and the vehicle experienced a loss of motive power and stalling. Additionally, the vehicle failed to properly accelerate while depressing the accelerator pedal. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that the purge valve was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was provided. The contact was informed that the VIN was not included in NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 77,974.

The contact owns a 2016 Ford Focus. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the canister purge valve, resulting in fuel tank deformation. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline); however, the VIN was included, but parts were not yet available. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 81,000.

The contact owns a 2016 Ford Focus. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the fuel system purge valve failed and needed to be replaced. The vehicle was not repaired. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 99,000.

The contact owns a 2016 Ford Focus. The contact stated that while driving at various speeds, the vehicle lost motive power and decelerated. On several occasions, the failure occurred, and the vehicle stalled. Additionally, the check engine warning light was illuminated. The vehicle was taken to the local service center who diagnosed that the purge valve was faulty and needed to be replaced. The purge valve was replaced, and the vehicle was repaired; however, the failure reoccurred. The manufacturer and local dealer were notified of the failure and the contact was informed that the VIN was not included in NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). The failure mileage was 70,000.

The contact’s son owns a 2016 Ford Focus. The contact stated that while refueling the vehicle at the gas station, the contact had to wait for approximately 2-30 minutes before the vehicle would start-up. The contact stated that while the vehicle was parked, the RPM revved and fluctuated from high to low. The contact also stated that while driving from a stop light, the vehicle stalled. The check engine warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed with a failed canister purge valve. The vehicle was not repaired due the cost. The manufacturer was notified of the failure and stated a previous recall was cleared due to the vehicle passing the canister purge valve test and the power train control module was updated. The failure mileage was approximately 160,000.

The contact owns a 2016 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle began to jerk and hesitate, after which the vehicle lost significant motive power and was unable to accelerate above 60 MPH. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the fuel sensor. The vehicle was repaired, but the failure reoccurred. The vehicle was taken back to the dealer, who was unable to diagnose the failure. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline) but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 110,000.

The contact owns a 2016 Ford Focus. The contact stated that after starting the vehicle, he observed that the vehicle was idling abnormally rough. While driving at an undisclosed speed, the vehicle lost motive power and seemed to hesitate while shifting between gears. The check engine warning light was illuminated. The vehicle was taken to the dealer, who determined that the canister purge valve was stuck in the open position. The vehicle was repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). The manufacturer was notified of the failure but provided no assistance. The failure mileage was unknown.

The contact owns a 2016 Ford Focus. The contact stated that the vehicle failed to immediately start up after refueling. There was no warning light illuminated. The contact also stated that the vehicle stalled without warning while driving at various speeds. Upon investigation, the contact discovered NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). The dealer was notified of the failure and an appointment was scheduled to have the vehicle serviced. The contact was later informed by the dealer that the vehicle was not included in the recall. The manufacturer was notified of the failure, and the contact was provided a case number. The vehicle was not repaired. The failure mileage was unknown.

The contact owns a 2016 Ford Focus. The contact stated while driving 40 MPH, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, who determined there was an excessive vacuum in the fuel system. The vehicle was not repaired. After investigating the failure, the contact related it to NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline) but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 107,000.

The contact owns a 2016 Ford Focus. The contact stated while driving 65 MPH, the vehicle suddenly began to surge and shake erratically. The contact was able to exit the main roadway, after which the vehicle stalled and failed to restart. The check engine warning light was illuminated. The vehicle was towed to an independent mechanic, who diagnosed a failure with the canister purge valve. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline), but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 51,000.

The contact owns a 2016 Ford Focus. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, who determined that the fuel tank was deformed due to a stuck canister purge valve. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline); the VIN was included, and the repair was already completed. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 113,000.

The contact owns a 2016 Ford Focus. The contact stated that he received notification of NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline) advising that a second notice would be sent once the remedy parts were available. The contact stated that upon taking the vehicle to the dealer for another repair, he inquired whether the dealer could complete the recall repair as well. The dealer informed the contact that the fuel tank needed to be replaced; however, the dealer could not complete the recall repair because parts were not yet available. However, in the work order that the dealer provided to the contact, the dealer marked the recall repair as complete. The contact stated upon starting the vehicle, the check engine warning light was illuminated. The contact, who is an independent mechanic, diagnosed that the PCV valve and fuel tank needed to be replaced. The contact associated the failure to NHTSA Campaign Number: 18V735000 (Fuel System, System) that was marked as complete. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that they would follow up with the dealer. The failure mileage was approximately 61,760.

The contact owns a 2016 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle hesitated to accelerate with the check engine warning light illuminated. Additionally, the fuel gauge failed to indicate the correct amount of fuel. The vehicle was taken to an independent mechanic, who diagnosed that the failure was related to NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline) however, the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 59,000. The contact stated that the canister purge valve was replaced. Doing so caused the engine light to finally turn off and the fuel gauge to work correctly.

The contact owns a 2016 Ford Focus. The contact stated that while operating the vehicle, the check engine warning light remained illuminated, and the vehicle experienced occasional hesitation while driving. The vehicle was taken to the local mechanic who diagnosed that the fuel tank was deformed causing a failure in the fuel delivery pressure. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 76,000.

The contact owns a 2016 Ford Focus. The contact stated while driving at undisclosed speed, the vehicle shut off inadvertently. There was no warning light illuminated. The contact was able to veer to the side of the road. The contact was able to restart the vehicle and continued driving. However, the failure reoccurred on three other occasions. The contact received notification of NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline) and the vehicle was taken to the dealer for recall repair. However, the dealer informed the contact that they could not complete the recall repair unless she paid a repair fee for unrelated repairs. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 71,000. Parts distribution disconnect.

The contact owns a 2016 Ford Focus. The contact stated that while driving from a complete stop, the accelerator pedal was depressed but the vehicle hesitated to respond. The contact continued to depress the accelerator pedal and was able to pull into a parking lot. The vehicle was taken to Pep Boys where it was diagnosed that the purge valve had failed; however, the vehicle was not repaired. The vehicle was taken to an independent mechanic where the water pump, the O2 sensors, and the battery were replaced; however, the failure persisted. The contact stated that while his wife was accelerating from a complete stop, the vehicle stalled inadvertently in the middle of an intersection. The vehicle was pushed to side of the road with assistance. The contact’s wife was able to restart the vehicle after several attempts and continued to drive. The contact became aware that the VIN was included in NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). The dealer was notified of the failure and advised the contact that he would need to pay for the diagnosis of the vehicle before they could complete the recall repair. The manufacturer was notified of the failure and informed the contact that the recall repair was completed in July 2019; however, VIN tool and manufacturer website showed the recall incomplete. The vehicle was not repaired. The failure mileage was approximately 86,000.

The contact owns a 2016 Ford Focus. The contact referenced NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). The contact stated that on multiple occasions while driving at various speeds, the vehicle stalled. The check engine warning light illuminated. Additionally, the contact stated that she noticed that the fuel gauge would indicate the incorrect amount of fuel. The contact stated that if the fuel was below a quarter tank, the vehicle would stall. The check engine warning light would be illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the fuel tank and fuel delivery module needed to be replaced. The vehicle was not repaired. The dealer was notified of the failure and the contact was informed of an unknown recall, but no further assistance was provided. The manufacturer was notified of the failure and the contact was provided a case number. The failure mileage was approximately 65,000.

The contact owns a 2015 Ford Focus. The contact stated that the vehicle was consuming an excessive amount of gasoline. The contact stated that the vehicle consumed approximately 12-gallons of gasoline per week. The contact stated that a message was displayed stating 40-45 miles to empty however, the vehicle would stall even though there was fuel in the vehicle. Additionally, the contact stated that the vehicle would fail to start up after refueling. The vehicle was taken to the local dealer where it was diagnosed that the canister purge valve needed to be replaced. The vehicle was repaired however, the failure persisted. The vehicle was taken to a second dealer; Santa Fe Ford (16330 NW US Hwy 441, Alachua, FL 32615) to be diagnosed and the contact was informed that the failure was associated with NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). The manufacturer was notified of the failure and informed the contact that the recall repair had been completed on the vehicle three years ago. The vehicle was not repaired. The failure mileage was approximately 66,000.

The contact owns a 2016 Ford Focus. The contact stated that upon refueling the vehicle, the vehicle intermittently failed to start. The contact stated that after starting the vehicle and driving, the vehicle stalled while depressing the accelerator pedal. The check engine warning light was illuminated. The contact had taken the vehicle to an independent mechanic who diagnosed the vehicle with a defective purge valve. Upon investigation, the contact discovered NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline) which he linked to the failure. The manufacturer was notified of the failure and informed him that his vehicle was not included in the recall. The vehicle was not repaired. The failure mileage was approximately 120,000.

The contact owns a 2016 Ford Focus. The contact stated that while driving 75 MPH, the vehicle stalled. The contact stated that the fuel gauge was fluctuating. The vehicle was taken to the local dealer where the vehicle was repaired under NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). The failure recurred. The manufacturer was notified of the failure but no further assistance was provided. The approximate failure mileage was 107,000.

The contact owns a 2016 Ford Focus. The contact stated that while her son was driving at an undisclosed speed, the vehicle made a loud squealing sound. Additionally, the vehicle stalled with the check engine warning light illuminated. The vehicle was taken to an independent mechanic who diagnosed that the failure was related to NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline) however, the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that there was no recall associated with the VIN. The manufacturer advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 40,000.

The contact owns a 2016 Ford Focus. The contact received notification of NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). The contact stated that while driving at an undisclosed speed, the vehicle stalled. Additionally, the vehicle intermittently failed to start up and the check engine warning light was illuminated. The vehicle was taken to an independent mechanic and diagnosed with oil sensor failure. The mechanic replaced the oil sensor; however, the failure recurred. The vehicle was taken back to the independent mechanic and diagnosed with canister purge valve (CPV) failure. The contact was informed that the CPV needed to be replaced. The dealer was made aware of the failure but informed the contact that the repair would not be made until next week. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 103,338.

The contact owns a 2016 Ford Focus. The contact stated while driving 75 MPH, the vehicle lost power motive power and stalled. The contact restarted the vehicle and drove to the dealer. The vehicle was diagnosed and the contact was informed that the fuel system software needed to be updated. The vehicle was repaired however, the failure recurred. The manufacturer was notified and the failure. The approximate failure mileage was 40,000.

The contact owns a 2016 Ford Focus. The contact stated that the vehicle would suddenly stall while driving at various speeds. The check engine warning light and fuel system failure warning light were illuminated. The contact was able to restart the vehicle after several attempts. A certified mechanic diagnosed the vehicle and stated that the failure was related to NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). The vehicle had not been repaired. The manufacturer was made aware of the failure and confirmed that the VIN was not included. The contact was referred to NHTSA for assistance and a case was opened. The approximate failure mileage was 88,000.

The contact owns a 2016 Ford Focus. The contact stated while his granddaughter was driving and stopped at a traffic light, the vehicle lost motive power and stalled. The driver waited for several minutes before restarting the vehicle and driving back to the residence. The contact stated that the failure was intermittent. The driver took the vehicle to a local dealer for an oil change was informed there was an open recall on the vehicle under NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). The local dealer reprogrammed the Powertrain Control Module to repair the vehicle however, the failure persisted. The contact took the vehicle to another local dealer; Sam Pack's Five Star Ford Lewisville (1144 N Stemmons Fwy, Lewisville, TX 75067, (469) 491-1050) to be diagnosed. The contact was informed that the PCV valve need to be replaced. The vehicle was repaired however, the failure persisted. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 50,000.